Chrysler PT Cruiser Complaints (2004)

217 consumer complaints on file.

#10203642September 21, 2007
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN EXTREMELY LOUD NOISE. HE INSPECTED THE UNDERCARRIAGE AND NOTICED THAT THE INNER WHEEL BEARING FAILED ON THE FRONT DRIVER SIDE WHEEL. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 40,318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203201September 17, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. DURING A CRASH UNDER NORMAL DRIVING CONDITIONS, THE DRIVER SIDE SEAT BELT TORE. THE DRIVER AND TWO PASSENGERS WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE SPEED, PURCHASE DATE, AND POWERTRAIN WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10202558September 11, 2007
POWER TRAIN:MANUAL TRANSMISSION:LUBRICANT
AFTER MY 30,000 MILE MAJOR MAINTENANCE, I NOTICED A LEAK ON THE THE DRIVER SIDE FRONT OF THE CAR. I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS A TRANSMISSION OIL LEAK. IT WAS UNDER THE $100 DEDUCTIBLE WARRANTY SO I PAID THE $100 AND THEY "FIXED" IT. THE LEAK CONTINUED AFTER 3 OTHER ATTEMPTS TO FIX IT OVER A 6 MONTH PERIOD. IT IS CURRENTLY IN THE DEALER SHOP TO BE FIXED AND THEY SAY THEY CAN'T FIND THE LEAK. THEY NOW THINK IT'S COMING FROM THE "TOP". SINCE I DON'T MONITOR THE TRANSMISSION FLUID LEVEL, MY CONCERN IS THAT I WILL HAVE A MAJOR FAILURE THE MAY CAUSE AN ACCIDENT AND/OR INJURY IF THE TRANSMISSION FAILS. ALSO, THE CAR IS KEPT IN MY GARAGE DURING EXTENDED TIMES WHEN I'M OUT OF TOWN AND THERE IS A CONSIDERABLE PUDDLE WHEN I RETURN. I'M ASSUMING THAT THE TRANSMISSION OIL IS FLAMMABLE SO THERE IS SOME CONCERN THERE. THE DEALER HAS BEEN COOPERATIVE BUT SEEMS TO LACK GUIDANCE AND HOW TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200089August 20, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:COOLING SYSTEM
STALLING AT STOP, RUNNING ROUGH AT LOW SPEEDS AND IDLE, MISSING AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198441August 3, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 17 MPH THE VEHICLE WOULD STALL WHEN COMING TO A STOP. HE STATED THAT IT WOULD ROUGH IDLE AS IF IT WAS GOING TO CUT-OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 21,400 AND THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196300July 13, 2007
SEAT BELTS
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE WEBBING/THREADING THAT HOLDS THE CONNECTOR INTO THE REAR CENTER SEAT BELT RECEPTACLE HAD COMPLETELY DETERIORATED. HE FEELS THAT IF A CRASH OCCURRED, THE SEAT BELT WOULD FAIL TO HOLD OR SUPPORT THE PERSON IN THE SEAT. THE CURRENT AND FAILURE MILEAGES WERE 48,000. THE CONSUMER STATED THE SERVICE ADVISOR AND PARTS ASSOCIATE AGREED THAT THE SEAT WAS UNSAFE. THE COST FOR PARTS IS $321.68 AND THE COST OF LABOR IS $324.75. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195184July 2, 2007
SERVICE BRAKES, HYDRAULIC
BRAKES CONSTANTLY HAVE GRINDING AND NOISE PROBLEMS, BRAKE PEDAL FEELS SOFT OR GOES TO THE FLOOR EASILY. THIS PROBLEM HAS PERSISTED SINCE THE PURCHASE OF A 2004 PT CRUISER WITH TURBO, BUT APPEARS TO BE A 2003 CHASSI AND BREAKS HENCE THE DRUM BREAKS ON THE REAR. DRUM BREAKS ON A TURBO MODEL HUMMMM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193867June 20, 2007
SUSPENSION:FRONT:HUB, TIRES, SUSPENSION:FRONT:WHEEL BEARING, TIRES:SIDEWALL
LESS THAN 19,000 MILES ON THE 2004 CHRYSLER PT CRUISER AND THE WHEEL BEARINGS ON FRONT WENT BAD. THE DRIVER'S SIDE WAS SO BAD I DID NOT DRIVE IT FURTHER THAN A BLOCK FROM WORK , THE CLOSEST PLACE. THEY CHARGED ME $313.00 TO FIX THE DRIVER'S SIDE. THE NEXT DAY, I FOUND OUTT HE CAR WAS STILL UNDER WARRANTY ,BOUGHT IT SECOND HAND. I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED THE PASSENGER'S SIDE WAS ALSO GOING BAD AND REPLACED IT AND THE DAMAGED HUB. CHRYSLER WILL NOT REIMBURSE ME THE $313.00 BECAUSE IT WAS NOT FIXED AT A DEALERSHIP. THE DRIVER'S SIDE HUB WAS NOT REPLACED, AND THEY WILL NOT COVER THIS UNDER WARRANTY EITHER. THIS SHOULD BE UNDER WARRANTY AS WELL. A CAR WITH LESS THAN 19,000 MILES SHOULD NOT HAVE BAD WHEEL BEARINGS ALREADY. THE DRIVER'S SIDE WAS SO BAD THAT THE WHEEL COULD HAVE SEIZED OR FALLEN OFF AND CAUSED A SERIOUS INJURY OR DEATH TO MYSELF AND/OR OTHERS ON THE INTERSTATE. ALL FOUR TIRES HAVE SOME KIND OF DEFECT, AND THE FRONT TIRES HAVE WORN UNEVENLY DUE TO THE DAMAGED WHEEL BEARINGS. CHRYSLER WILL NOT REPLACE FRONT TIRES UNDER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192952June 11, 2007
EXTERIOR LIGHTING:FOG LIGHTS
FOG LIGHTS WILL NOT TURN OFF. THEY TURNED ON WHILE CAR WAS PARKED AND OFF. ON SEVERAL OCCASIONS I CAME OUT TO MY CAR AFTER CAR WAS PARKED ALL NIGHT AND THE BATTERY WAS DEAD. ONCE THE BATTERYWAS CHARGED AND RETURNED TO CAR FOG LIGHTS WERE STILL ON, THE ONLY WAY TO TURN THEM OFF WAS TO REMOVE THE FUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191931May 29, 2007
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CENTER SEAT BELT STRAP (REAR) LOCKED WHEN THE REAR SEAT WAS LAID DOWN. HE WAS UNABLE TO RETURN THE SEAT TO THE UPRIGHT POSITION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE CONSUMER STATED HAD TO CUT THE STRAP TO ALLOW PASSENGER'S TO RIDE IN THE SEAT. THE CONSUMER STATED THE DEALER WOULD NOT FIX THE DEFECT BECAUSE IT WAS NOT WITHIN THE 3 YEAR WARRANTY BY 2 MONTHS. THE CONSUMER STATED CANT AFFORD $500 TO REPAIR THE SEAT BELT. THE CONSUMER STATED THAT THIS ITEM SHOULD BE RECALLED. UPDATED 07/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191973May 29, 2007
SUSPENSION:FRONT:WHEEL BEARING
THE WHEEL BEARING ARE WORN OUT ON A NEW CAR. THERE IS A PROBLEM WITH THE PT CRUISERS. THE FRAME IS THE SAME AS A DODGE NEON, BUT THE PT CRUISER BODY IS 600 POUNDS HEAVIER CAUSING ADDED STRESS ON THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191500May 22, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. WHILE DRIVING 25 MPH, THE CONTACT HEARS A GRINDING NOISE WHEN THE BRAKE IS DEPRESSED. HE ALSO STATED THAT THE VEHICLE IS HARD TO STOP. THE DEALER STATED THAT THERE WAS RUST BUILD UP ON THE DRUMS, HOWEVER, NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190613May 13, 2007
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT
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
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10190574May 12, 2007
SUSPENSION:FRONT:WHEEL BEARING
I HAVE OWNED A 2004 PT CRUISER FOR LESS THAN ONE YEAR. I BOUGHT IT WITH 28000 MILES, ON IT, AND AT ABOUT 33000 MILES HEARD A BANG. IT WAS STILL UNDER WARRANTY THE DEALER DIDN'T FIND ANYTHING WRONG WITH IT, BUT THE SOUND CONTINUED. I TOOK IT BACK TO DEALER, BUT IT WAS OUT OF WARRANTY BY A FEW DAYS. SINCE THAT TIME WE HAVE CHANGED BRAKES, ROTORS, ETC. I FINALLY TOOK IT TO DEALER AND DISCOVERED IT WAS THE BEARINGS. I THOUGHT THAT WAS A LITTLE ODD SINCE THE VEHICLE HASN'T BEEN DRIVEN MUCH. I RESEARCHED THE NET, AND FOUND A FORUM WITH MANY PEOPLE EXPERIENCING THE SAME PROBLEM. IN FACT, ONE PERSON EVEN EXPERIENCED A FATALITY. AS FOR ME, I HAVE LOST CONTROL GOING AROUND A BEND, AND HAVE SINCE CHANGED MY DRIVING BEHAVIOR. PLEASE REVIEW THE FOLLOWING LINK, AND NOTE ALL OF THE COMPLAINTS: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/CHRYSLER-PT-CRUISER/TIL09OD8D72ERULQA . THERE WAS A DESIGN ISSUE SINCE THE BRAKES TENDED TO OUTLIVE THE BEARINGS. IF MANY OWNERS EXPERIENCED THE SAME PROBLEMS AND IT BECAME TOO COSTLY WHAT REMEDIES WILL CHRYSLER PROVIDE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189359May 1, 2007
SEATS
THE DRIVER'S SEAT DOESN'T HAVE ANYTHING UNDERNEATH IT TO PREVENT ANYTHING FROM THE BACK OF THE CAR FROM ROLLING UNDERNEATH IT AND UNDER THE DRIVER'S FEET. WHEN MY DAUGHTER DROPS HER TOYS OR SIPPY CUPS, IN A HARD STOP, THEY HAVE ROLLED UNDERNEATH THE DRIVER'S SEAT AND UNDER MY BRAKE PEDAL. THIS IS VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189140April 27, 2007
ELECTRICAL SYSTEM
MY COMPLAINT IS REGARDING THE ROUGH IDLE AND SURGES. THIS FIRST STARTED WHEN A/C OR HEAT WERE ON. AT THIS TIME THE CAR DOES THIS EVEN WHEN A/C OR HEAT ARE NOT ON. CAR FEELS AS THOUGH IT IS GOING TO STALL OUT WHEN ACCELERATING EITHER FROM A PARKED POSITION, ACCELERATING TO A FREEWAY SPEED AND WHEN IN IDLE POSITION. ON FEBRUARY 18TH, 2005, HEAD GASKET, CYLINDER HEAD AND SPARK PLUGS REPLACED PER MY COMPLAINT OF PROBLEM. AT THAT TIME THE CAR HAD 12,070 MILES ON IT. JUNE 17TH, 2005, SPARK PLUGS REPLACED AGAIN AND ALSO REPLACED SPARK PLUG CABLES BECAUSE PROBLEM STILL EXISTED. I WAS TOLD THAT THE CABLES WERE NOT REPLACED ON FEBRUARY 18TH AND THAT THIS WOULD FIX THE PROBLEM. THIS DID NOT FIX THE PROBLEM IN WHICH I MADE FURTHER COMPLAINTS ON NOVEMBER 15TH 2006. TECHNICIAN COULD NOT FIND PROBLEM. I WAS TOLD MONITOR SENSORS WERE WITHIN RANGE, TBS UPDATES CHECKED AND NONE WERE AVAILABLE. SPARK PLUGS AND CABLES WERE ALL IN GOOD CONDITION. JULY 11TH 2006, TECHNICIAN CONFIRMED COMPLAINT THAT ENGINE WILL STALL WHEN RUNNING A/C. FLASHED PROGRAMMED CONTROLLER AND CHECKED OVER ENGINE SYSTEM. PROBLEM STILL EXISTS AND I AM CONCERNED THAT THIS PROBLEM IS A HAZARD WHEN DRIVING THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189025April 25, 2007
ENGINE AND ENGINE COOLING
CUSTOMER WANTS TO KNOW IF A RECALL BE OPENED**CC THE CONSUMER STATED HER VEHICLE STALLS WHILE SHE IS DRIVING AND HAS A ROUGH IDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189027April 24, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
2004 PT CRUISER CUSTOMER STATES THAT THEY ARE PROBLEMS WITH THE DOME LIGHTS AND THE GAUGES**CC THE CONSUMER BELIEVED HIS PROBLEM MAYBE RELATED TO RECALL # 01V288000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184402March 7, 2007
UNKNOWN OR OTHER
LADIES AND GENTLEMEN: THIS APPEARS TO BE A RECURRING NEW CAR PURCHASE SCAM (BOGUS WARRANTY ILLEGAL ACTIVITY) THAT IS MENTIONED SEVERAL TIMES ON A CHRYSLER WEBSITE DISCUSSING HUNDREDS OF CORPORATE SAFETY, CONTRACT AND WARRANTY ISSUES. YESTERDAY A WOMAN FROM CHRYSLER CORPORATE HEADQUARTERS TOLD ME THAT WHEN YOU PURCHASE A NEW CAR FROM THEM AND IF IT IS TWO YEARS OLD (BUT BRAND NEW NEVER SOLD TO AN ACTUAL CUSTOMER) THAT THE WARRANTY BEGINS THE DAY THAT IT IS BUILT VS. WHEN IT IS ACTUALLY SOLD. SO WHEN I PURCHASED A NEW CAR FROM THEM APRIL 2005 AND THE CAR WAS BUILT IN DEC 2003 THEY TRICKED ME AND CHANGED THE PAPERWORK TO SAY THAT IT WAS A USED CAR, BUT NEVER OWNED BY ANYONE OTHER THEN A CHRYSLER DEALER. THINKING THAT YOU HAVE A NEW CAR WITH A 3 YEAR AND 36,000 MILE WARRANTY WHEN YOU DRIVE OFF THE LOT YOU ARE IN FACT SCREWED OUT OF 1 & A HALF YEARS OF A CAR WARRANTY WITHY NEW STICKERS STILL ON THE WINDOW. SEE COMMENTS BELOW. I COULD NOT GET IN TOUCH WITH ANYONE EXCEPT THIS WOMAN THAT HAD NO CLUE ABOUT WHAT SHE WAS TALKING ABOUT AND ENDED UP FAXING A COMPLAINT TO DAIMLER CHRYSLER IN STUGGART, GERMANY VS. DETROIT, MI. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180774January 26, 2007
ELECTRICAL SYSTEM
MY 2004 PT CRUISER AFTER I WAS DRIVING FOR APROX 15 MIN., AND THEN PARKED, STARTED SMOKING FROM UNDER THE HOOD. IT THEN QUICKLY CAUGHT FIRE AND DESTROYED FROM THE DASH FORWARD. I HAD THE CAR SERVICED 11 DAYS EARLIER AT THE DEALERSHIP. I HAD NO WARNING LIGHTS, NO SMOKE OR SMELL WHILE DRIVING. THE CAR IS A TOTAL LOSS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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