Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10437481November 28, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 25 MPH WHEN THE INTERIOR INSTRUMENT PANEL LIGHTS FAILED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIR. THE REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V288000 (ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10431137October 20, 2011
WHEELS
2002 CHRYSLER PT CRUISER. CONSUMER STATES THE WHEELS LEAK AIR AROUND THE RIMS CAUSING THE TIRES TO DEFLATE *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430685October 18, 2011
EXTERIOR LIGHTING, SUSPENSION, STEERING, ELECTRICAL SYSTEM
10-18-2011 I JUST BOUGHT MY CAR LAST MONTH (09-26-2011) AND MY CONTROL ARMS AND BUSHING HAVE ALREADY WENT BAD. NOW 2 NIGHTS AGO (10-16-2011) MY HEADLIGHTS STOPPED WORKING. I TOOK IT INTO THE DEALERSHIP TO HAVE EVERYTHING CHECKED AND WAS TOLD THAT THE WIRING UNDER THE DASH IS MESSED UP. I SEE THAT THERE ARE A LOT OF RECALLS FOR THAT HAPPENING TO THE 2002 PT CRUISERS AND NOW THE DEALER I BOUGHT THE CAR FROM WILL NOT FIX IT (EVEN THOUGH I'M STILL WITHIN MY 30 DAY WARRANTY) I DO NOT UNDERSTAND WHY I SHOULD HAVE TO COME OUT OF POCKET TO FIX THIS PROBLEM. ALSO, THE DEALER I BOUGHT IT FROM WOULD NOT GIVE ME A CARFAX ON THE VEHICLE. ALSO, SOLD ME THE CAR WITH A RECALL ALREADY ON IT THAT WAS ISSUED WAY BACK IN 2004. (POWER STEERING PRESSURE HOSE) THAT I WAS TOLD COULD CAUSE A FIRE UNDER THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428901October 6, 2011
WHEELS, STEERING, SUSPENSION
I HAVE HAD TO REPLACE OR REPAIR THE FRONT AND REAR WHEEL BEARINGS SEVERAL TIMES: FRONT-APRIL OF 2005 AT 64690 MILES, FRONT-APRIL 2006 AT 89223 MILES, FRONT-MAY 2006 AT 91750 MILES, FRONT WHEEL BEARING-JULY 2009 AT 153048 MILES, FRONT WHEEL BEARING-APRIL 2011 AT 182684 MILES, REAR WHEEL BEARING-OCTOBER 2011 AT 191072 MILES. I HAVE REPLACED OR REPAIRED THE SUSPENSION PARTS: FRONT BUSHING CONTROL ARM, BALL JOINT LOWER CONTROL ARM-MARCH 2006 AT 86643 MILES, LEFT INNER TIE ROD HAD EXCESSIVE PLAY-JANUARY 2007 AT 107087 MILES, TWO OUTER TIE RODS REPLACED-JANUARY 2008 AT 127121 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428791October 5, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY SEVEN YEARS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428319October 3, 2011
AIR BAGS
I WAS DRIVING THE KIDS TO SCHOOL GOING ABOUT 20 MPH AND NONE OF THE AIRBAGS DEPLOYED. WE HIT THE VEHICLE IN FRONT OF US HARD ENOUGH TO BREAK THE BAR BEHIND THE GRILL AND SMASH INTO THE RADIATOR AND RUIN IT. THE BAGS SHOULD HAVE DEPLOYED ON THAT KIND OF IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10427908September 29, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUSIER. THE CONTACT STATED THAT BOTH LOWER CONTROL ARMS AND THE BUSHINGS FAILED AND HAD TO BE REPLACED EVERY YEAR SINCE THE VEHICLE WAS PURCHASED IN 2005. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES ADDRESSING THE FAILURES. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425208September 13, 2011
STRUCTURE
DASHBOARD CRACKED FOR UNKNOWN REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423943September 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE INTERIOR WIRING ON THE INSTRUMENT PANEL FAILED; THEREFORE, THE WARNING LIGHTS OVERHEATED AND BECAME INOPERABLE. THE DEALER STATED THERE NHTSA RECALL CAMPAIGN NUMBER: 01V288000, ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH WAS RELATED TO THE FAILURE; YET, HIS VIN WAS NOT INCLUDED. THE MANUFACTURER ALSO STATED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420714August 19, 2011
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE FOG LAMPS WOULD REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT HAD TO REMOVED THE FUSE IN ORDER TO TURN THE FOG LAMPS OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH THAT OPERATED THE EXTERNAL LIGHTS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420776August 19, 2011
STRUCTURE:FRAME AND MEMBERS
2002 PT CRUISER MOTOR MOUNTS KEEP GOING OUT. I HAD MY MOUNTS REPLACED 6 MONTHS AGO. THEN WITHIN 2 MONTHS THEY WENT OUT AGAIN. NOW THEY ARE MAKING NOISE AGAIN. THESE ARE OBVIOUSLY DEFECTIVE. IF THESE MOUNTS ALL FAIL, THE ENGINE CAN FALL ON TO THE AXLE AND WHO KNOWS WHAT WILL HAPPEN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419967August 18, 2011
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
MY CAR HAS DECIDED TO "SOMETIMES" NOT START AT THE END OF THE DAY. IT RUNS JUST FINE IN THE MORNING, BUT THEN ON MY RETURN TRIP HOME, YOU TURN THE KEY AND NOTHING. THE LIGHTS GO ON, BUT NO IGNITION, NO SOUND OF THE ENGINE TURNING OVER. THREE BATTERY REPLACEMENTS, AND THAT IS NOT THE PROBLEM. CALLED CHRYSLER PERSONALLY AS DIRECTED BY A WEBSITE THAT SITED HUNDREDS OF COMPLAINTS OVER THIS EXACT SAME PROBLEM, BUT THEY DENIED KNOWLEDGE OF ANY SUCH COMPLAINT. COMPLAINTS DATE BACK TO 2002. TRIED HAVING OUR TRUSTED MECHANIC LOOK AT IT, BUT SINCE HE CAN'T RECREATE THE PROBLEM, HE IS AT A LOSS. CAR HAS 100K MILES AND RAN FINE UP UNTIL THE START OF SUMMER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417027August 4, 2011
EXTERIOR LIGHTING
FOG LIGHTS AUTOMATICALLY TURNING ON BY THEMSELVES WITHOUT THE OWNERS KNOWLEDGE...LATER ON IN THE DAY IT WOULD CAUSE ISSUES WITH THE HEADLIGHTS NOT WANTING TO WORK OR THEM GOING OFF WHEN YOU NEED THEM WHICH COULD POTENTIALLY CAUSE AN ISSUE. PLEASE REVIEW THE FOLLOWING WEBSITE FOR OTHER POTENTIAL ISSUES WITH OTHER CONSUMERS: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHRYSLER-PT-CRUISER/TF81KHBDLDVT92AH2/P7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412222July 14, 2011
SUSPENSION:FRONT
I OWN A 2002 PT CRUISER. IT RECENTLY ALMOST CAUSED A SEVERE ACCIDENT DUE TO THE SUB-FRAME THAT HOLDS THE FRONT SUSPENSION TOGETHER. THE GARAGE THAT IT IS BEING WORKED ON SAID THAT IT WAS COMPLETELY RUSTED OUT AND HE HAS NEVER SEEN SUCH A THING. ALSO, WHEN IT BROKE, IT ALSO BROKE THE TIE ROD, THE STEERING RACK AND THE A-ARM. I WAS ONLY GOING ABOUT 40 MPH AT THE TIME WHEN IT HAPPENED, HAD I BEEN GOING ANY FASTER I WOULD HAVE BEEN IN A SEVERE ACCIDENT. I GOOGLED THIS PROBLEM AND FOUND OTHER COMPLAINTS FROM OWNERS WITH THE SAME PROBLEM. I FEEL THAT THIS SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411746July 11, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS 2002 CHRYSLER PT CRUISER. WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS TURNED OFF, THE FOG LIGHTS BEGAN TO ILLUMINATE WITHOUT INTENT. THERE WERE SEVERAL ATTEMPTS BEFORE THE FOG LIGHTS WOULD TURN OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409413June 29, 2011
ELECTRICAL SYSTEM
PARKED 2002 PT CRUISER IN SHOPPING CENTER. UPON RETURN VEHICLE WAS COMPLETELY DEAD. PUSHED TO ADJACENT GOODYEAR DEALER (REMAINED 3 DAYS) SAID IT NEEDED A NEW BATTERY, STARTER & #11 FUSE. ALL REPLACED AND WHEN BACKING OUT OF GOODYEAR, VEHICLE DIED & #11 FUSE AGAIN BLEW. OWNER HAD OLD STARTER EXAMINED ELSEWHERE AND FOUND IT TO BE IN PERFECT WORKING ORDER. GOODYEAR REPLACED OLD STARTER PLUS REPAIRED BATTERY GROUND CABLE. DROVE 45 MILES TO DOCTOR AND VEHICLE DIED WHEN STOPPING IN LOT. TARZANA GOODYEAR CAME, REPLACED #11 FUSE AND DROVE TO THEIR GARAGE. UNABLE TO DETECT ANY PROBLEM. OWNER DROVE VEHICLE HOME WITH NO PROBLEM. WIFE DROVE VEHICLE TO DENTIST & WHEN PULLING OUT OF LOT AND IN WITH FLOW OF TRAFFIC, VEHICLE DIED. #11 FUSE REPLACED AND DROVE HOME. LATER TOOK VEHICLE TO CROWN CHRYSLER IN VENTURA, CA & SIGNED CONTRACT FOR $100.00 BENCH FEE FOR THEM TO LOCATE PROBLEM. VEHICLE REMAINED THERE "SIXTEEN DAYS" UNTIL CROWN REFUSED TO CHECK ANY FURTHER UNTIL OWNER WOULD SIGN CONTRACT TO PAY $500.00 FOR FURTHER DIAGNOSIS. CROWN SAID THAT IT MIGHT NEED $700.00 POWER TRAIN CONTROL MODULE. CROWN ADVISED THAT ONCE INSTALLED, IF THAT WAS NOT THE PROBLEM, THEY WOULD NOT REMOVE IT & OWNER WOULD INCUR $700.00 PLUS INSTALLATION CHARGE. VEHICLE WAS THEN BROUGHT TO OWNER'S RESIDENCE WHERE IT REMAINS GARAGED. PLEASE ASSIST IN THIS MATTER.......................THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407717June 21, 2011
STRUCTURE
2002 PT CRUISER 55,000 MILES DASH CRACKED IN THE MIDDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407165June 16, 2011
SUSPENSION:FRONT
I HAVE A 2002 PT. CRUISER I HAVE HAD TO REPLACE THE RIGHT SIDE FRONT CONTROL ARM BUSHINGS AND WHEEL BEARINGS AND NOW I AM HAVING TO REPLACE THE LEFT SIDE CONTROL ARM BUSHING AND WHEEL BEARING WITH IN A MONTH OF EACH OTHER. THIS IS FOR THE SECOND TIME IN 3 YEARS I ALSO THINK THIS IS TO OFTEN FOR THEM TO BE REPLACED AND THE MANUFACTURE SHOULD DO SOMETHING ABOUT THIS BEFORE SOMEONE GET HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405854June 10, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DOES NOT ELIMINATE LIKE OTHER CARS CLUSTER SUPPOSED TO ELUMINATE. IT,WHEN THE CONTACT TURNS ON THE HEADLIGHTS THE INSTRUMENT CLUSTER LIGHTS TURN ON BUT REALLY U CAN HARDLY SEE THE SPEEDOMETER OR THE GAUGES WHICH IS DANGEROUS. ON 6/09/11 WHILE DRIVING HOME THE INSTRUMENT CLUSTER LIGHTS WHEN OUT I COULD SEE ANYTHING,MY HEADLIGHTS AND BACKLIGHTS STOP WORKING AND ALSO MY POWER DOOR LOCKS ARE NOT WORKING EITHER ALL THIS HAPPEN ON MY WAY HOME AROUND 7:30PM AND I HAD TO SLOW DOWN TO MAKE IT SAFE HOME..WHEN I GOT HOME MY POWER LOCKS WERE NOT WORKING WHEN I WENT TO LOCK THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405814June 9, 2011
ELECTRICAL SYSTEM
TODAY 06/09/11. DRIVING HOME AROUND 7:30 PM MY CLUSTER WENT OUT COULDN'T SEE THE SPEED OR RPM OR ANY OTHER GAUGES,AND MY HEADLIGHTS AND BACKLIGHTS STOP WORKING TOGETHER WITH MY POWER DOORLOCKS. I HAD TO SLOW DOWN OR STOP AND TAKE MY TIME GOING HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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