Chrysler PT Cruiser Complaints (2001)

618 consumer complaints on file.

#759011March 6, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF GLASS BUSTED WHILE GOING APPROX. 45 MPH.GLASS WAS BLOWN UPWARDS, AND SHATTERED COMPLETELY, THUS FALLING DOWN ON DRIVER.GLASS WAS PROTRUDING UPWARDS, PICTURES TAKEN IMMEDIATELY. DEALER CONTACTED IMMEDIATELY. MANUFACTURERS DISTRICT REPRESENTATIVE DENIED ANY TYPE OF SERVICE WARRANTY VERBALLY WITHOUT LOOKING AT VEHICLE.HE CLAIMS SOMETHING FELL FROM THE SKY DUE TO A DENT ON TOP(OF WHICH DOCUMENTATION IS FILED WITH BBB), BUT NEVER ASKED ME WHERE THIS CAME FROM. HAD HE ASKED I COULD'VE ANSWERED, EVEN DEALER WAS AWARE OF THIS OLD DENT. NEVER WOULD DISCUSS THIS MATTER WITH ME. DEALER WAS INFORMED I WAS NOT HAPPY, AND UNDERSTOOD I WOULD GO FURTHER, AND SUPPORTED MY PROBLEM CONCERNING THE SUNROOF. THIS VEHICLE HAS ALWAYS BEEN EXTREMELY BAD ON THE PRESSURE CONTAINED INSIDE.IF YOU OPEN A WINDOW YOUR EARS POP.NOTHING, NOTHING HIT THE WINDOW FROM OUTSIDE, IF IT DID GLASS WOULD'VE BEEN GOING DOWN, NOT UP. NOTHING HIT IT FROM THE INSIDE, NO CARS AROUND ME. GLASS WAS IN MY HAIR, SMALL CUTS ON MY HANDS, AND THANK GOD NO CHILD, OR SOMEONE ELSE WAS WITH ME. I HAVE BEEN TOLD BY A CHRYSLER CUSTOMER SERVICE REP. MY REPORT WILL GO NOWHERE, AND DETERMINATION IS AS THE DISTRICT REP. HAS STATED. I HAVE PICTURES FROM A CAMERA I BOUGHT IMMEDIATELY WHICH SHOW THE PROTRUDING GLASS.THIS COULD BE A SERIOUS ACCIDENT WAITING TO HAPPEN TO SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004238February 20, 2002
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. VEHICLE WAS T BONED ON RIGHT SIDE. UPON IMPACT, RIGHT SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. DRIVER AND PASSENGER WERE INJURED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8003970February 12, 2002
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
DRIVER'S HEADREST KEEPS MOVING UP WHILE DRIVING VEHICLE. VEHICLE TAKEN TO DEALER, PASSENGER'S SEAT WAS REPLACED BY MISTAKE. CONSUMER IS STILL WAITING TO HAVE DRIVER SEAT REPLACED. PLEASE ADD FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757895February 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VERY POOR PERFORMANCE AND GAS MILEAGE HAS BEEN OBSERVED WHILE DRIVING THIS CAR. MOPAR OWN WEBSITE FOR PTCRUISER HAS PARTS FOR AIR CLEANER AND EXHAUST SYSTEM TO FIX THIS PROBLEM BUT AT THE OWNERS EXPENSE. WWW.PT-TUNING.COM HAS A WEBSITE WITH OWNERS INFORMATION ABOUT AIR CLEANERS AND EXHAUST SYSTEMS TO FIX THE PROBLEM. I BELEIVE THE AVERAGE GAS MILEAGE OF A LIGHT TRUCK IS 20.7MPG AND THIS CAR GETS NOWHERE NEAR THAT. I THINK FOR THAT REASON THE AIR CLEANER AND EXHAUST SYSTEM SHOULD BE REPLACED AS A RECALL ITEM TO PROVIDE THE OWNERS WITH AN ENJOYABLE CAR INSTEAD OF THE LEMON IT HAS TURNED OUT TO BE. *AK (DOT NUMBER: MKT2 BMDR TIRESIZE: 205/55R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003117January 29, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A COLLISION AT 50MPH, AND AIR BAGS DID NOT DEPLOY, CAUSING MAJOR BODY INJURY TO DRIVER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003025January 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES ARE WARPED, PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER IS STATING THAT THE VEHICLE IS DRIVEN ONLY 2000 MILES SINCE BRAKES CHANGED AND NEW BRAKES ALREADY SQUEAL AND GRIND. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001760January 8, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON HIGHWAY ENGINE MOUNT BOLTS BROKE, CAUSING A LOSS OF STEERING. HAD BEEN IN CONTACT WITH DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001406January 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHEN VEHICLE IS DRIVEN BETWEEN 25-55 MPH ENGINE COMPLETELY SHUTS DOWN WITHOUT WARNING. ALSO, WHEN ENGINE SHUTS DOWN OIL LIGHT ILLUMINATES. DEALER REPLACED WIRING HARNESS WHICH DID NOT CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001485January 3, 2002
TIRES, AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WAS TRAVELING ON THE HIGHWAY ABOUT 55MPH AND NOTICED THAT STEERING WHEEL AND VEHICLE STARTED SHAKING. CONSUMER STATED THAT RIDGE INSIDE OF ROAD INFLATED TWO REAR TIRES, CAUSING VEHICLE TO GO INTO A SPIN/VEHICLE FLIPPED, AND WENT INTO A ENBANKMENT. AIRBAGS DIDN'T GO OFF, AND THE DRIVER'S SIDE SEATBELT DIDN'T HOLD . THE VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#899060November 13, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN APPLYING ACCELERATOR VEHICLE REVVES BUT WILL NOT ACCELERATE. THIS HAPPENS AT SLOW SPEEDS AND AT TAKE OFF. DEALER CANNOT REMEDY SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898608October 31, 2001
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEAD RESTRAINTS ARE CAUSING POOR VISIBILITY. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST IN THIS MATTER. *AK CONSUMER BELIEVES THIS TO BE A DESIGN PROBLEM, THE REAR HEAD RESTS ARE VERY DISTRACTING AND CONFUSING WHEN USING THE INSIDE REAR VIEW MIRROR, THE FRONT SEAT HEAD RESTS BLOCK VISIBILITY WHEN CHANGING LANES OR BACKING UP.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752706September 28, 2001
SUSPENSION
CAR FISHTAILED WHEN A SUDDEN TURN IN STEERING TO AVOID A COLLISION THREW IT OUT OF CONTROL. I HAD TOTAL CONTROL OF MY FACULITIES AND PROCEEDED TO TURN THE FRONT WHEELS IN THE DIRECTION OF THE SKID. AFTER SKIDING LEFT, RIGHT, AND LEFT I HIT A WALL ON THE RIGHT SIDE OF THE FREEWAY. THERE WAS NO TENDENCY TO ROLL OVER. THIS CAR SHOULD NEVER OF FISHTAILED UNDER THESE ORDINARY TRAFFIC SITUATION. IT IS A VERY DANGEROUS CAR.. MY THOUGHT ARE THAT THEIR IS NO WEIGHT IN THE REAR OF THE CAR SO IT JUST BREAKS AWAYAND FISH TAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752201September 14, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
I DO NOT BELIEVE THE DEALERS ANSWER THAT BOLTS WERE LOOSE AS EITHER I OR MY PERSONAL MECHANIC ARE THE ONLY PARTIES THAT WORK ON THE VEHICLE ( WHEELS LAST REMOVED JULY 01 FOR ROTATION ). OR THAT THE VEHICLE HIT A TREMENDOUS CHUCK HOLE . I WAS ON A NEWLY SURFACE CONCRETE ROAD.. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895804September 5, 2001
PARKING BRAKE:CONVENTIONAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S DRIVEWAY ON AN INCLINE AND ON A HILL. HE WENT TO PULL PARKING BRAKE, AND VEHICLE WAS ROLLING BACKWARDS.APPLIED BRAKES, BRAKES WENT STRAIGHT UP AND DIDN'T HOLD. DEALERSHIP WAS AWARE OF PROBLEM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894752August 20, 2001
TIRES:TREAD/BELT
VEHICLE WAS PARKED AND CONSUMER NOTICED THAT TREAD HAD BEGAN TO SEPARATE FROM GOODYEAR REAR PASSENGER TIRE. GOODYEAR WAS NOTIFIED.*AK GOODYEAR INFORMED CONSUMER THAT TIRE HAD KNOT DUE TO IMPACT HIT, DEALERSHIP STATED PROBLEM WAS DUE TO TREAD SEPARATION AND NOT AN IMPACT, FINALLY A GOODYEAR TIRE STORE SPLIT THE COST 50/50, THE GOODYEAR TIRE SIZE WAS P205/55R15, DOT NUMBER MKT2 BMDR 080. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749096July 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY PT USED 1 QUART OF OIL IN THE FIRST 2700 MILES AND THE ANOTHER QUART IN THE NEXT 2000 MILES AND SO ON. CARMAX FIRST VISIT SAID NORMAL FOR BREAK IN PERIOD AND WANTED TO DO CONSUMPTION TEST. BROUGHT BACK AFTER 2K MILES, QUART LOW AGAIN. THIS TIME THEY SAID CAN'T DO ANYTHING SINCE DC SAYS ALLOWABLE TOLERANCE IS 1 QUART EVERY 1K MILES. I AM CALLING DC TOMORROW, DEALER REFUSED TO CALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747933July 5, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747934July 5, 2001
STRUCTURE:BODY
THESE GRAB BARS ARE MADE OF A HARD COMPOUND. THESE GRAB BARS PROTRUDE ON THE INTERIOR OF THE CABIN. DRIVER AND ALL PASSENGERS CAN EASILY RECEIVE HEAD INJURIES UNLESS THEY ARE SHORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891949July 3, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
SINCE PURCHASE OF VEHICLE ENGINE HAS BEEN BURNING OIL INTERNALLY. DEALER HAD BEEN CONTACTED TO REMEDY PROBLEM. DEALER REBUILT ENGINE AT 2100 MILES, BUT VEHICLE IS EXPERIENCING SAME PROBLEM. SINCE ENGINE HAS BEEN REBUILT, WHEN VEHICLE IS STARTED, A HUGE PUFF OF SMOKE COMES OUT FROM EXHAUST PIPE . *AK CONSUMER IS VERY UPSET WITH DEALERSHIP WHO VEHICLE WAS TAKEN TO FIRST, SHE FEELS THAT THEY GAVE HER THE RUNAROUND AND IS CONCERNED THAT THE ENGINE HAD TO BE REBUILT INSTEAD OF GIVEN A NEW ONE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746837June 14, 2001
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS-FROM THE CHRYSLER MANUAL- "THE HEADLAMP LOW BEAM PATTERN HAS A DISTINCT HORIZONTAL CUTOFF LINE WHICH IS USED TO VISUALLY ALIGN THE HEADLAMPS." THIS MEANS THAT THERE IS ONLY PART OF A BEAM FROM EACH LIGHT SHINING ON THE ROAD. THE REST I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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