Chrysler PT Cruiser Complaints (2001)

618 consumer complaints on file.

#8023494December 2, 2002
AIR BAGS
WHEN THE AIR BAGS DEPLOYED, CONSUMER WAS INJURED, IN A SEPARATE INCIDENT, CONSUMER WAS INVOLVED IN A COLLISION AND THE AIR BAGS FAILED TO DEPLOY. TS *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8023497December 2, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATES THAT FUEL LINE RUBS AGAINST METAL AIR CONDITIONING LINE AND IS CHAFING. HAS NOT YET RESULTED IN FUEL LEAKAGE. RELATED RECALL 02V214000, CONSUMER'S V.I.N. IS NOT INCLUDED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770255November 29, 2002
STEERING: STEERING WHEEL/HANDLE BAR
I HAVE HAD MY PT CRUISER IN 4 DIFFERENT TIMES IN THE PASSED 11/2 YEARS. THERE IS A SERIOUS WOBBLE IN THE STEERING, AND EACH TIME THE DEALER LOOKS AT MY COMPLAINT. THEY ROTATE AND BALANCE THE TIRES. I HAVE TOLD THEM ON EACH CONSECUTIVE VISIT THAT THE PROBLEM HAS NOT BEEN RESOLVED. AT ONE POINT A DEALER TOLD ME THAT THEY HAD USED THE WRONG "KIND" OF WHEEL WEIGHTS AND THEY WERE LOOSENING UP. ANOTHER VISIT WARRANTED A NEW STEERING COLUMN. THE PROBLEM PERSISTS I HAVE LOOKED FOR RECALLS, AND SERVICE BULLETINS BUT NONE ARE IN AFFECT FOR THIS PARTICULAR PROBLEM. IT HAS BEEN QUITE FRUSTRASTING TO NOT SEE THE PROBLEM SOLVED. I AM LOOKING FOR HELP, AND AM CONSIDERING FILING THE MINNESOTA LEMON LAW. THINKING THAT I SHOULD START HERE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023096November 21, 2002
AIR BAGS:FRONTAL
CONSUMER VEHICLE WAS INVOLVED IN A FRONT RIGHT CORNER COLLISION AT APPROXIMATELY 10MPH. THE DRIVER'S AIR BAG DEPLOYED AND BURNED THROUGH CONSUMER'S JACKET TO THE CLOTHING UNDERNEATH. CONSUMER ALSO ADVISED HAD "SINGE" MARKS ON GOING DOWN THE SIDE OF JACKET. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022943November 18, 2002
FUEL SYSTEM, GASOLINE
NHTSA# 15106-02-V-215-000. THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF VEHICLE INVOLVED IN ROLLOVER CRASH... CONSUMER STATES VEHICLE AT ANY SPEED SMELL STRONG CHEMICAL FUMES INTO THE PASSENGER COMPARTMENT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022504November 8, 2002
SUSPENSION:FRONT
CONSUMER STATES THE VEHICLE IS PULLIN TO THE RIGHT WHILE DRIVING AT THE 65MPH. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022379November 7, 2002
SERVICE BRAKES, AIR:DISC:CALIPER
CONSUMER STATES BOTH REAR "BACKING PLATES" HAVE SEVERE CRACKS CAUSING THE REAR CALIPERS, WHICH ARE ATTACHED TO THE PLATES, TO POTENTIALLY FALL OFF. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769146October 31, 2002
WHEELS
AFTER 1 1/2 YEARS OF FRONT END PULLING, UNEVENNESS AND STEERING WHEEL WOBBLE, DEALER CONCLUDED FAULTY TIRES. GOODYEAR THEN CONCLUDED CAUSE TO BE OUT-OF-ROUND OEM CHRYSLER 16" CHROME WHEELS. GOODYEAR DID NOT REPLACE THE TIRES FREE OF CHARGE, I HAD TO PAY FOR THE PRO-RATION. AS OF THIS WRITING, AM AWAITING TO SPEAK WITH CHRYSLER SERVICE ZONE REP ABOUT THE PROBLEM. I HAVE REQUESTED CHRYSLER REIMBURSE FOR THE TWO FRONT TIRES, PAY FOR REAR TIRE REPLACEMENTS, AND REPLACE ALL FOUR CHROME WHEELS WITH NEW ONES. GOODYEAR STORE MANAGER CONFIRMED MANY PT CRUISERS HAVE BEEN IN HIS SHOP, MISDIAGNOSED BY DEALER TO BE FAULTY TIRES, ONLY TO DISCOVER THE OEM CHRYSLER CHROME WHEELS ARE OUT-OF-ROUND. ALSO TOLD ME 1) EITHER THE OEM WHEELS ARE DEFECTIVE IN MANUFACTURE, OR 2) THE DESIGN OF THE PT CRUISER IS CAUSING ONLY THE CHROME WHEELS TO BECOME OUT-OF-ROUND UPON NORMAL DRIVING/USAGE. MY GOODYEAR TIRES WERE/ARE 3/4 TREAD WORN AT JUST 22,500 MILES. NORMAL TREAD LIFE FOR THESE TIRES IS BETWEEN 45,000-50,000 MILES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021846October 29, 2002
AIR BAGS:SIDE/WINDOW
WHILE DRIVING APPROXIMATELY 45MPH, VEHICLE WAS HIT ON THE DRIVER'S SIDE CAUSING CONSUMER'S VEHICLE TO FLIP OVER. CONSUMER'S DRIVER SIDE AIR BAG DID NOT DEPLOY. THE OTHER VEHICLE WAS TRAVELLING APPROXIMATELY 20MPH AT TIME OF COLLISION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768892October 25, 2002
TIRES
TIRES CAN NOT BE BALANCED TO ELIMINATE WHEEL SHIMMY. WHEELS AND TIRES FROM ANOTHER PT CRUISER ELIMINATED THE PROBLEM. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021371October 22, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATES HAD 2 APPTS FOR RECALL REMEDY 02V215000 SINCE RECEIVEING NOTIFICATION LETTER ON 08/15/02. BOTH APPTS WERE CXLD BY DLR WHO STILL TODAY ADVISED CONSUMER DOES NOT HAVE PARTS FOR REMEDY. 1ST APPT ON 9/10/02-DLR CALLED AND CXLD. CONSUMER CALLED BACK ON 10/01/02, DLR ADVISED DID NOT HAVE PARTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020935October 16, 2002
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER STATES DEALER REFUSES TO REMOVE SIDE PIPES THAT ARE WELDED TO THE VEHICLE. CONSUMER FEELS VEHICLE MAY BLOW UP IF INVOLVED IN A ROLLOVER. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768429October 14, 2002
STRUCTURE:FRAME AND MEMBERS
THE BRAKE KNUCKLES, PART NUMBER 05073646, HAVE DEVELOPED A LARGE CRACKS, ONE IN THE RIGHT REAR, AND ONE IN THE LEFT REAR. THIS PART HOLDS THE BRAKE CALIPERS ONTO THE BODY, AND SHOULD BE MUCH STRONGER THAN IT IS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768433October 14, 2002
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK FAILED WHILE THE CAR WAS UP ON IT. WHILE CHANGING A TIRE, THE SUPPLIED SCISSORS JACK TWISTED AND BENT ALLOWING THE CAR TO FALL. THE PART # IS 05008275AA 17763. THE WEIGHT OF THE CAR BENT BOTH THE JACK FRAME AND THE ADJUSTMENT SCREW. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768164October 7, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ON 9/24/2002, MY CATALYTIC CONVERTER BLEW OUT THE WELDED SEAM. MAKING A DEAFENING SOUND INSIDE THE CAR. UPON INSPECTION OF THE VEHICLE THE NEXT DAY THEY TOLD ME THE CATALYTIC CONVERTER BLEW OUT THE SEAM ON THE TOP. AFTER THE PARTS DEPARTMENT ORDERED A NEW CATALYTIC CONVERTER FROM ATLANTA, THEY TOLD ME IT WOULD BE IN THE NEXT DAY. HOWEVER, IN THE MEAN TIME THEY CHECKED WITH CHRYSLER SERVICE CONTRACT I HAVE FOR 100,000 MILES OR 3 YEARS DID NOT COVER THE PART, HOWEVER IT WAS COVERED BY A 80,000 MILE WARRANTY. WHICH I WAS 4,600 MILES PAST. I AVERAGE ABOUT 3-4000 MILES A MONTH IN MY JOB. THEN THE NEXT DAY WHEN I CALLED TO CHECK ON THE CAR TO SEE IF IT WAS FINISHED, THEY TOLD ME THE PART WAS ON NATIONAL BACKORDER. I WAS RENTING A CAR AT THE TIME FOR $36.99 A DAY. SO I CALLED CHRYSLER AND TOLD THEM OF THE SITUATION ON 9/26/2002, THEY SAID SINCE IT WAS ON NATIONAL BACKORDER THAT THE SITUATION WAS DIFFERENT AND THEY WOULD HELP ME OUT BY PAYING FOR 1/2 THE RENTAL OF THE CAR. WHICH I AGREED WAS SOME WHAT FAIR. SO I CALLDE THE DEALER BACK ON MONDAY AND HE SAID THE PART WAS STILL NOT IN, DIDN'T KNOW FOR SURE WHEN IT WOULD BE IN AND THEN LATER THAT DAY THEY SSAID THEY HAD A PROMISE DATE OF 10/7/2002 OF SHIPMENT. IT FINALLY CAME IN ON 10/4/2002. WHICH THEY FINISHED FIXING IT BY CLOSING TIME THAT DAY. THE SERVICE MANAGER LOOKED AT THE CATALYTIC CONVERTER AND SAID HE WOULD CONFIRM QUOTE"THAT THIS HAS BEEN LEAKING FOR QUITE SOME TIME NOW AND WAS NOT JUST AN OVERNIGHT HAPPENING BY THE CORROSION OF THE PART. SO I FEEL A FULL REFUND IS IN ORDER FOR PARTS, LABOR AND CAR RENTAL. THE SERVICE MANAGER "RICKY HENDRIX" SAID HE WOULD CONFIRM THIS WITH ANY ONE THAT NEEDED TO KNOW. PLEASE ADVISE! MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768208October 7, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING HOSE, NO PROTECTION UNDER CAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020048October 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES OF HAVING PROBLEM WITH THE BRAKES WHICH THERE WAS RECALL AND DEALER STATED THAT HER ROTORS WERE NOT GOOD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020067October 2, 2002
WHEELS:RIM
CONSUMER STATES OF HAVING PROBLEMS WITH THE RIMS ON THE VEHICLE. DEALER WAS CONTACTED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020091October 2, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE TRAVELING ON THE HIGHWAY THE STEERING COLUMN HAS A NOISE COMING FROM UNDERNEATH THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLMTHE FLUID LINE UNDERNEATH THE VEHICLE IS MOUNTED LOW WHICH HITS CURBS AND SPEED BUMPS UNLESS DRIVING 5 TO 10 MPH. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767847September 28, 2002
ELECTRICAL SYSTEM:IGNITION
KEY TAKEN OUT OF IGNITION AND MOTOR STILL RUNNING/ NO METHOD TO TURN CAR OFF. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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