Chrysler PT Cruiser Complaints (2001)

618 consumer complaints on file.

#10009326February 25, 2003
UNKNOWN OR OTHER
CONSUMER RECEIVED A RECALL LETTER FROM THE MANUFACTURER, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL LETTER, BECAUSE THE VEHICLE WAS MANUFACTURERED IN CANADA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007504February 14, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE TIMING BELT FAILED, WHICH CAUSED THE ENGINE TO STALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005646February 10, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING CAR, THE SUNROOF GLASS SUDDENLY CRACKED UPWARD AND THEN SHATTERED. IT HAD NEVER BEEN HIT BY ANYTHING EITHER FROM ABOVE OR BELOW. THE SUNSHADE WAS OPEN AT THE TIME, BUT THE SUNROOF GLASS WAS NOT RETRACTED AT ALL. THE GLASS WAS NOT CRACKED, PITTED OR DAMAGED IN ANY OTHER WAY BEFORE CRACKING AND SHATTERING. ALTHOUGH THE GLASS WAS HELD TOGETHER FOR THE MOST PART BY THE OUTSIDE SUNFILM, THE SUNFILM WAS CRACKED IN SEVERAL PLACES, AND SMALL SHARDS OF GLASS SPRAYED THROUGHOUT THE PASSENGER CABIN. FORTUNATELY, I WAS THE ONLY OCCUPANT OF THE CAR AT THE TIME AND WAS NOT INJURED, BUT IT COULD HAVE BEEN MUCH WORSE AS THE SHATTERED GLASS COULD HAVE INJURED MY EYES. TO PREVENT MORE GLASS FROM COMING INTO THE CABIN, I CLOSED THE INTERIOR SUNSHADE AND EVENTUALLY PUT PLASTIC OVER THE SUNROOF TO PREVENT MOISTURE FROM COMING INTO THE CAR. I WENT TO THE DEALER THE SAME DAY TO ARRANGE FOR REPAIR. THE SERVICE MANAGER CALLED THE LOCAL DAIMLERCHRYSLER REP TO SEE IF CHRYSLER WOULD REPLACE THE GLASS UNDER WARRANTY. THE LOCAL REP TOLD THE SERVICE MANAGER THAT DAIMLERCHRYSLER WOULD NOT WARRANTY THE GLASS AND REFERRED ME TO MY CAR INSURER. HE NEVER SAW THE CAR. I HAVE TO PAY FOR THIS DEFECT MYSELF. I CHECKED THE WARRANTY SUPPLIED WITH THE CAR AND FOUND NO EXCLUSION FOR GLASS OR FOR DEFECTS IN THE SUNROOF. I HAVE CHECKED AND FOUND THAT OTHER PEOPLE HAVE HAD EXACTLY THE SAME PROBLEM WITH THE SAME RESPONSE FROM DAIMLERCHRYSLER. TO ME, THIS IS A VERY SERIOUS PROBLEM THAT SHOULD BE ADDRESSED AS SOON AS POSSIBLE. AS TROUBLING AS IT IS THAT THE SUNROOF BROKE AND THAT DAIMLERCHRYSLER WILL DO NOTHING, IT IS EVEN SCARIER THAT THE SAFETY GLASS SHATTERED, SCATTERING INJURY-CAUSING SHARDS OF GLASS, NOT THE USUAL PEBBLES, THROUGHOUT THE PASSENGER CABIN. SAFETY GLASS IS SUPPOSED TO BE EXACTLY THAT - SAFE. THIS SUNROOF AND THE GLASS IT IS MADE OF ARE NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006673February 6, 2003
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
VEHICLE FUEL TANK WAS OVER FILLED, RESULTING IN FUEL LEAKING INSIDE VEHICLE REAR RIGHT DOOR AND RUG. PLEASE PROVIDE FURTHER INFORMATION. PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005417February 6, 2003
WHEELS:RIM, TIRES
OUTCOME OF MY COMPLAINT #769146 DATED MAY 1, 2001. THE PROBLEMS WITH THE CHROME WHEELS WAS FINALLY RESOLVED WHEN CHRYSLER REPLACED THE FRONT TWO CHROME WHEELS AT 24,000 MILES BECAUSE THEY WERE BOTH OUT-OF-ROUND SINCE NEW, CREATING THE WOBBLE IN THE STEERING, UNEVEN STEERING, VIBRATION AND TIRE WEAR. I AM STILL AWAITING REIMBURSEMENT FOR THE TWO NEW PRO-RATED (BY GOODYEAR) EAGLE GT TIRES ON THE FRONT, AS WELL AS AWAITING WORD ABOUT A PROMISE TO REEPLACE THE TWO REAR EAGLE GT TIRES AS WELL. ANYONE WITH THE SAME WHEEL AND/OR TIRE PROBLEMS CAN WRITE TO ME AND I WILL ADVISE YOU AS TO WHAT TO [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006108January 31, 2003
AIR BAGS:FRONTAL
WHILE DRIVING THE VEHICLE CONSUMER HAD A HEAD ON ACCIDENT AT 65MPH. BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004273January 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE FUEL LINE RUBBED AGAINST THE METAL AIR CONDITIONING LINE WHICH CAUSED THE AIR CONDITION LINE TO BECOME CHAFED, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002930January 19, 2003
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION WENT OUT ON MY CAR A 2001 P.T. CRUISER WITH ONLY 44243 MILES ON IT, THE VEHICLE IS ONLY 17 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002733January 15, 2003
SERVICE BRAKES, AIR:DISC
REAR BRAKES ON 2001 PT CRUISER W/25000 MILES MAKES GRINDING NOISES WHEN COMING TO A STOP AS IF THE PADS ARE WORN OUT. DEALER HAS CHECKED THE BRAKES MULTIPLE TIMES AND SAID THEY'RE SHOWING NORMAL WEAR ON THE PADS. I WAS TOLD THAT THEY'VE EXPERIENCED THIS PROBLEM ON OTHER CRUISERS AND DODGE NEON'S AND THERE'S NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002632January 13, 2003
AIR BAGS:FRONTAL, STEERING:COLUMN, ELECTRICAL SYSTEM:HORN
CLOCK SPRING BROKE IN STEERING COLUMN WHILE MAKING A RIGHT HAND TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002633January 13, 2003
PARKING BRAKE
EMERGENCY PARKING BRAKE BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002635January 13, 2003
WHEELS
CHROME IS FLAKING OFF WHEEL CAUSING THE WHEEL TO LOSE AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002631January 13, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
GAS LEVEL SENSOR GAUGE BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001878January 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE AT 60MPH THE VEHICLE STALLED OUT AND DIE WITHOUT WARNING. DEALER HAS REPLACED HEAD CASKET. ON DECEMBER 23 VEHICLE STALLED AGAIN WHILE DRIVING AT 40MPH THIS TIME DUE TO A FAULTY TRANSMISSION, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000138December 16, 2002
ENGINE AND ENGINE COOLING
DEPENDING ON DRIVING CONDITIONS, VEHICLE BURNS OIL AT THE RATE OF APPROXIMATELY ONE QUART EVERY ~600 TO ~1000 MILES. IF THE VEHICLE IS DRIVEN MOSTLY ON EXPRESSWAYS, THE OIL CONSUMPTION IS GREATER THAN IF DRIVEN PRIMARILY ON SURFACE STREETS. I FIRST BROUGHT THIS PROBLEM TO THE ATTENTION OF THE DAIMLERCHRYSLER (DC) DEALERSHIP AT 9,770 MILES, THOUGH I HAD NOTICED IT EARLIER. AT 9770 MILES, I TOLD THE DEALER THAT THE CAR HAD CONSUMED 1 QUART OF OIL IN 1,000 MILES. ON A SUBSEQUENT TRIP TO THE DEALER, THE VEHICLE CONSUMED 1 QUART IN JUST 616 MILES. UNDER WARRANTY AND OVER SEVERAL SERVICE VISITS, THE DEALERSHIP REPLACED THE PC VALVE TWICE AND REPLACED ONE VALVE STEM AND 3 VALVES, ALL VALLVE SEALS, MACHINED THE HEADS AND REPLACED THE WARPED EXHAUST MANIFOLDS. THE LAST TIME THE VEHICLE WAS IN FOR THIS PROBLEM, THE DEALER HAD IT 15 DAYS. THE VEHICLE STILL BURNS OIL AT THE SAME RATES AS BEFORE. DEALER WANTS TO REPLACE THE SHORT BLOCK. DC HAS OFFERRED TO REPURCHASE VEHICLE BUT WE CANNOT AGREE ON THE PRICE. I AM SUING UNDR CALIFORNIA'S LEMON LAW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770588December 7, 2002
STEERING:RACK AND PINION, STEERING:LINKAGES
ON 12/6/02 I WAS TRAVELING 60 MPH. I TRIED TO MAKE A LANE CHANGE AND THE WHOLE CAR LOST CONTROL. THE CAR STARTED ROCKING SIDE TO SIDE FOR ABOUT A MILE. THE CAR WOULD NOT GIVE TRANCTION TO THE GROUND. I KEPT THINKING ON EACH ROCKING MOTION THAT THE CAR WAS GOING TO FLIP OVER AT ANY MOMENT. I DID NOT HIT THE BRAKE FOR FEAR THIS WOULD MAKE THE CAR FLIP DUE TO THE AGGRESSIVE SIDE TO SIDE ROCKING THE CAR WAS DOING. THE STEERING SYSTEM SEEMED TO BE OUT. THE CAR FELT AS IT WAS GOING TO TIP OVER. THE CAR EVENTUALLY SLAMMED INTO A CONCRETE EMBARKMENT DIVIDER ON THE FREEWAY HEAD-ON. THE AIR BAGS ON THE CAR DID NOT DEPLOY. I'VE HAD THIS SAME PROBLEM TWICE BEFORE MAKING LANE CHANGES IN TOWN BUT THE AGGESSIVENESS OF THE MOTION WAS NOT THE SAME AS THIS HIGHWAY INCIDENT. I'D LIKE THIS VEHICLE TO BE INVESTIGATED FOR DEFECTIVENESS. I'D LIKE THE SCENE OF MY ACCIDENT TO BE INVESIGATED TO SEE THE TRACTION MARKS. I'D LIKE TO KNOW OF ANY SIMILAR COMPOLAINTS ABOUT THIS MAKE AND MODEL OF CAR. 2001 CHRYSLER PT CRUISER. I'D LIKE THE DAMAGES OF MY CAR TO BE COMPENSATED FOR AS WELL AS MY OWN INJURIES AND TO FIX THE ORIGINAL PROBLEM WITH THIS VEHICLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023848December 6, 2002
SUSPENSION:FRONT:CONTROL ARM
CONSUMER STATES THAT THE CONTROL ARM BUSHING IS DEFECTIVE CAUSING TIRES TO WEAR FAST. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023887December 6, 2002
ELECTRICAL SYSTEM
WHILE DRIVING THE INTERIOR DASHBOARD LIGHTS AND THE HEAD LIGHTS GOES OUT WITHOUT PRIOR WARNING. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770513December 5, 2002
POWER TRAIN:MANUAL TRANSMISSION
NO SUMMARY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568474December 4, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER ARRIVED AT LOCAL DAIMLER/CHRYSLER DEALER TO HAVE FUEL PUMP RECALL PERFORMED. THE CONSUMER WAS PROMISED A RENTAL CAR ON THE DAY OF REPAIR BUT WHEN SHE ARRIVED SHE WAS DENIED THE RENTAL. THE BRAKE LIGHT ILLUMINATED WHEN ACCELERATING FROM A STOP. THE CONSUMER WAS UNHAPPY WITH THE CUSTOMER SERVICE. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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