Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10002098January 6, 2003
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING, THE ALIGNMENT IS OFF CAUSING THE VEHICLE TO SWERVE. NOTIFIED THE DEALER 5 TIMES , DEALER SAID THE TIRE IS DEFECTIVE. CONTACTED THE TIRE MANUFACTURE, THEY SAID IT'S NOT THE TIRE. PH *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000567January 6, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE HAS BEEN TO TWO SEPARATE DEALERS FOR POOR FUEL MILEAGE. VEHICLE IS GETTING LESS THAN 15 MILES PER GALLON, WHEN THE ADVERTISED MPG IS BETWEEN 19 AND 27. VEHICLE HAS A FOUL ODOR. BOTH DEALERS CLAIMED THAT THE COMPUTER DID NOT STORE ANY CODES AND THAT IT WAS RUNNING WITHIN SPECIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000631December 29, 2002
SUSPENSION, TIRES
SINCE DAY ONE HAVE HAD A "WOBBLE" IN FRONT END. STEERING WHEEL MOVES BACK AND FORTH. FEEL VIBRATION THROUGH FLOOR BOARD. THIS AT 35-40 MPH. NO "WOBBLE" OR VIBRATIONS AT HIGHER SPEEDS. TIRES ROTATED AND FRONT END BALANCED THREE TIMES. NO HELP. DODGE DEALER NO HELP. THEY SAID IT WAS THE GOODYEAR TIRES AND TO REPLACE THEM WITH MICHELIN. WILL BE LOOKING INTO FRONT AXLE OR DRIVELINE PROBLEMS NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000275December 19, 2002
ENGINE AND ENGINE COOLING
SHORTLY AFTER THE ODOMETER REACHED 500 MILES, THE ENGINE BEGAN IDLING ROUGHLY AND MISSING. CONCERN ABOUT ENGINE FAILURE CAUSING ACCIDENT. RETURNED TO 2 SEPARATE DEALERS. BOTH STATED THE COMPUTER SHOWED NO PROBLEM, BUT SERVICE REPS ADMITTED HAVING OTHER COMPLAINTS. BOTH NOTED CHRYSLER REFUSED TO ACKNOWLEDGE ANY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000184December 17, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON MY 2002 CHRYSLER PT CRUISER IT APPEARS THE GREASE FITTING ON BOTH LEFT AND RIGHT FRONT BALL JOINTS HAVE BEEN BROKEN OFF. I AM CONCERNED THAT A BROKEN GREASE FITTING CAN ACT AS A PATH FOR WATER AND OTHER CONTAMINANTS TO ENTER THE BALL JOINT AND CAUSE IT TO PREMATURELY WEAR OUT AND FAIL, POTENTIALLY CAUSING VEHICLE HANDLING PROBLEMS. I HEARD RUMORS THAT THE GREASE FITTINGS ARE PURPOSELY BEING BROKEN OFF AT THE CHRYSLER ASSEMBLY PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023570December 3, 2002
TIRES:VALVE
CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH THE TIRES. ALSO STATED THAT THE FIRST WEEK THAT SHE BOUGHT THE VEHICLE SHE HAD TO TAKE IT BACK FOR SERVICE BECAUSE HER LEFT FRONT TIRE WAS LOW AND AT THE DEALER THEY PLUG THE TIRE AND NOW SHE IS HAVING THE SAME PROBLEM AGAIN. DEALER WAS CONTACTED AND DEALER AND THEY ADD A PLUG INTO IT AND CONSUMER HAS NOT TAKING THE VEHICLE AGAIN. VEHICLE CARRIERS ORIGINAL EQUIPMENT. PLEASE ADD MANUFACTURE NAME, MODEL AND TIRE SIZE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023032November 20, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN AIR CONDITIONER IS USED A BAD ODOR IS NOTICED, DEALER CAN NOT FIND A PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568210November 7, 2002
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER IS COMPLAINING OF THE HEATED SEAT SWITCH WHICH IS MOUNTED ON THE OUT BOARD SIDE OF THE DRIVERS SEAT. THIS SWITCH CANNOT BE SEEN WHEN SITTING IN THE SEAT. CONSUMER FEELS THE SWITHCH IS IMPROPERLY POSITIONED. ALSO, WHEN MOVING IN BOTH THE PASSENGER AND THE DRIVERS SEAT THE SWITCH IS EASILY AGITATED AND WILL COME ON WHEN IT IS NOT NEEDED. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022377November 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER ADVISED THE ENGINE IS CONSUMING EXCESSIVE AMOUNTS OF OIL DURING NORMAL OPERATION. WITHIN 1K MILES CONSUMED 1.5 QUARTS AND WITHIN 3K MILES CONSUMED 2.5-3 QUARTS. CONSUMER IS CONCERNED THAT ENGINE MAY SEIZE WHILE DRIVING DUE TO EXCESSIVE CONSUMPTION. DEALER ADVISED CONSUMER VEHICLE HAS NO OIL LEAKS AND THAT CONSUMPTION IS NORMAL. TS *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022120November 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CONSUMER STATE THAT THE SHIFTER LEVER BUTTON DOES NOT HAVE TO BE DEPRESS TO CHANGE BETWEEN REVERSE, NEUTRAL OR DRIVE. WHILE DRIVING THE LEVER WAS "TAPPED" INTO REVERSE. CONSUMER IS VERY CONCERNED ABOUT SAFETY REGARDING ISSUE. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769092October 30, 2002
SEATS
DRIVER'S OUTBOARD HEATED SEAT SWITCH HAZARDOUS TO DRIVE WITH. LEFT LEG COMPRESSES OUTBOARD SEAT OVER HEATED SEAT SWITCH WHEN SEATED. MUST TAKE LEFT HAND OFF OF STEERING WHEEL TO PUSH SEAT INBOARD TO SEE SWITCH. ALSO MUST TAKE EYES OFF OF ROAD TO LOOK DOWN AT THE UNCOVERED SWITCH. WHEN DRIVING HEATED SEAT SWITCH COMES ON & OFF WHEN MOVING BUTTON OR THIGH TO LEFT. WHEN TEMPERATURE IS 90 DEG. & AIR CONDITIONING IS ON, VERY UNCOMFORTABLE FIGHTING TO TURN OFF THE HEATED SEAT SWITCH. TIME TO LOOK DOWN & MOVE OUTBOARD SEAT INWARD CONTRIBUTES TO AN ACCIDENT. FRONT PASSENGER HEATED SEAT SWITCH COMES ON WHEN PASSENGER GETS IN OR OUT , WITH IGNITION SWITCH ON/AND OR ENGINE RUNNING. MUST STOP CAR IN TRAFFIC? DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021747October 28, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES, THAT THE ABS SYSTEM ON THE VEHICLE IS NOT WORKING PROPERLY, THAT WHEN APPLYING THE BRAKES, WILL SQUEALING AND MOANING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768523October 16, 2002
SEATS
THE DRIVER'S SEAT HAS NOTHING UNDER IT TO PREVENT ITEMS ON THE REAR FLOOR AREA FROM ROLLING UNDER THE DRIVER'S FEET AND/OR THE PEDALS. TWICE, SODA BOTTLES THE KIDS HAVE DROPPED HAVE ROLLED UNDER MY BRAKE PEDAL. I CANNOT SEEM TO OBTAIN ANY ASSISTANCE FROM CHRYSLER REGARDING THIS ISSUE, AND ON MY LAST CALL TO THEM WAS TOLD IT WASN'T A SAFETY ISSUE, AND THEY WOULD MAKE A NOTE OF IT ON MY FILE (WHERE NO ONE WOULD READ IT UNLESS I CALL IN). MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020941October 16, 2002
SEATS
CONSUMER STATES THAT ON 2 OCCASIONS AN OBJECT FROM THE BACK WAS ABLE TO ROLLED FROM TO THE FRONT AND GO UNDER THE BRAKE PEDAL ALMOST CAUSING AN ACCIDENT. DUE TO THE FACT THEIR IS NOTHING BLOCKING IT'S PASSAGE UNDERNEATH THE DRIVER'S SEAT. MR *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020106October 3, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NO PARTS AVAILABLE RECALL#02V215000FUEL PUMP MODULE-MOUNTING FLANGE. LITCHFIELD CHRYSLER LITCHFIELD, IL 217-324-3909. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567520September 18, 2002
SEAT BELTS:REAR/OTHER
THE CONSUMER IS CONCERNED WITH THE POSITION OF THE SEATBELTS AND BUCKLES LOCATED IN THE REAR OF THE VEHICLE. WHEN PRESENTING THIS PROBLEM TO THE DEALER, IT WAS SAID THEY WOULD PRESENT THE HAZARD TO THE COMPANY AND GET BACK TO CONSUMER. NO ONE HAS REPLIED AS OF YET. *JG *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018426September 11, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
PARTS FOR RECALL 02V215000 HAVE NOT BEEN AVAILABLE FOR 3 WEEKS, AND THEY DIDN'T KNOW WHEN THEY WILL BE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018455September 11, 2002
VEHICLE SPEED CONTROL
WHEN STOPPING AND PUTTING CAR INTO PARK IT SURGES FORWARD, WHICH CAUSED AN ACCIDENT/ INJURIES.*AKTHE ENGINE WAS ALSO REVING AT AN EXTREMELY HIGH SPEED AND SURGING FORWARD WHILE IN THE PARK POSITION. CONSUMER HAD TO CUT THE ENGINE TO STOP THE FORWARD MOTION OF THE VEHICLE. BECAUSE CHYRSLER COULD NOT DUPLICATE THE PROBLEM, THEY WOULD NOT FIX OR REPLACE THE VEHICLE. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8017669August 30, 2002
AIR BAGS, VISIBILITY:WINDSHIELD
A WHITE POWDER SUBSTANCE IS LEAKING FROM AIR BAG. DEALER REPLACED AIRBAG AND DASHBOARD. THE SUBSTANCE STARTED LEAKING AGAIN. THE MANUFACTURER STATED IT WAS A REACTION FROM PAINT ON THE PLASTIC. THE CONSUMER GETS ILL FROM RIDING IN VEHICLE. CONSUMER EXPERIENCES NAUSEA/HEADACHES, AND SORE THROAT WHEN RIDING IN THE VEHICLE. THE MANUFACTURER WILL NOT TELL THE CONSUMER WHAT THE POWDER WAS-REPLACE AIR BAG ASSEMBLY. THE CONSUMER STATES THAT THE WINDOWS SLIP DOWN IN THE TRACK BY THEMSELVES AND MAKES A SQUEAKY/CREAKING NOISES WHEN USED-MAY STILL EXIST PER INVOICE, AND REINSTALL 2 RUBBER BUMPERS IN GLOVE BOX-HAD TO ORDER A NEW AIR BAG MODULE-SECOND TIME. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017612August 29, 2002
SEAT BELTS:FRONT:RETRACTOR
WHILE TRAVELING ON HIGHWAY ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE, AND DRIVER'S SIDE SEATBELT DIDN'T HOLD. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser