Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10024348June 18, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER MADE RECALL REPAIR APPOINTMENT WITH DEALER REGARDING RECALL 02V215000. WHEN ARRIVED AT DEALERSHIP WAS INFORMED BY SERVICE DEPARTMENT THAT RECALL COULD NOT BE DONE DUE TO "DEALER" ISSUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023151June 16, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE, APPLIED GAS PEDAL AND VEHICLE DOES NOT ACCELERATE. MUST COAST TO THE SIDE OF THE ROAD,WHILE VEHICLE STRUGGLES TO KEEP RUNNING. WHEN VEHICLE IS TURNED OFF, IT WILL NOT RESTART. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020973June 3, 2003
AIR BAGS:SIDE/WINDOW
SIDE AIRBAGS DID NOT DEPLOY IN SEVERE SIDE CRASH. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10022042June 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
REAR BRAKE DRUMS FAILED WITHIN 18,000 MILES. CONSUMER WAS TOLD THAT ROTORS WERE MADE OF A CHEAP METAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018593May 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AFTER 23,000 MILES THE BRAKE LIGHT BEGAN COMING ON ONLY WHEN TAKING OFF QUICKLY FROM A STOP. BRAKES DID NOT SQUEAL AND THERE WAS NO OTHER SIGN THERE COULD BE A PROBLEM EXCEPT FOR THE INTERMITTENT LIGHT COMING ON. I WENT TO THE DEALER TO GET MY OIL CHANGED AND HAD THEM CHECK THE LIGHT WHILE I WAS THERE. THEY TOLD ME THE BRAKE PADS WERE SLIGHTLY WORN, BUT THE ROTORS WERE DOWN TO 30% THICKNESS AND MUST BE REPLACED AS SOON AS POSSIBLE. THIS CAR IS ONLY A LITTLE OVER A YEAR OLD WITH ONLY 23,000 MILES ON IT! PLUS IT'S A MANUAL TRANSMISSION AND I DOWN SHIFT A LOT TO SLOW THE CAR INSTEAD OF BRAKING. OTHER THAN THAT OCCASIONAL LIGHT, THERE WAS NO INDICATION WHATSOEVER THERE WAS A PROBLEM WITH THE BRAKES. I NEVER IMAGINED THE ROTORS WOULD WEAR OUT THAT QUICKLY, THEREFORE I MIGHT HAVE JUST IGNORED THE INTERMITTENT LIGHT. THIS IS A SAFETY AND DESIGN ISSUE I THINK CHRYLSER NEEDS TO LOOK INTO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014174April 9, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED AT 38,007 MILES. IN SERVICE 14 MONTHS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011463March 26, 2003
TIRES
TIRE VIBRATION BEFORE AND AFTER MULTIPLE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010405March 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
I WAS IN MY CAR, PARKED IN MY DRIVEWAY, WHEN THE ENTIRE FRONT OF MY CAR BURST INTO FLAMES. THE OCCUPANT COMPARTMENT WAS QUICKLY INVOLVED IN FIRE. I EXITED MY CAR AND ATTEMPTED TO PUT THE FIRE OUT WITH A GARDEN HOSE. THE FLAMES SHOT UNDERNEATH MY CAR AND UP THE BACK END. I CALLED 911. I RECEIVED BURNS ON THE TOP OF MY HEAD AND SMOKE INHALATION DAMAGES TO MY LUNGS. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10011189March 10, 2003
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, SUSPENSION
THE VEHICLE SEVERELY PULLED TO THE RIGHT, WHICH RESULTED IN AN ACCIDENT. THE DRIVER SIDE AIR BAG DEPLOYED, AND THE MODULE FELL OUT ALSO.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10009883March 5, 2003
ELECTRICAL SYSTEM
THE REAR AND HATCH BACK DOORS LOCKED AND UNLOCK WITHOUT WARNING. CONSUMER NOTICED A BURNING RUBBER SMELL WHEN THE LOCKS ENGAGED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009160February 24, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
AFTER THE RECALL REGARDING THE FUEL PUMP MODULE WAS PERFORMED, THE PROBLEM RECURRED. UPON INSPECTION OF THE VEHICLE BY ANOTHER DEALERSHIP, THEY INDICATED THE RECALL WAS NEVER DONE. RECALL #02V215000)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007403February 14, 2003
EXTERIOR LIGHTING:TAIL LIGHTS
WATER BECAME TRAPPED IN THE TAIL LIGHTS, WHICH CAUSED CONDENSATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005737February 12, 2003
EQUIPMENT
I KEPT SMELLING THIS STENCH ODOR IN MY CAR, IT APPEARED TO BE COMING FROM THE AIR CONDITIONER. I THOUGH MAYBE EITHER A CAT OR BABY SQUIRRAL GOT UP IN THE ENGINE & DIED. COULD NOT FIND ANYTHING, SO WE TOOK IT TO THE DEALER, SINCE WE COULD ONLY SMELL IT WHEN WE TURNED ON THE FAN. THE DEALER IN TAMPA KNEW RIGHT AWAY WHAT THE PROBLEM WAS, SAID MOLD WAS GROWING IN THE AIR VENTS, AND FLUSHED A CHEMICAL IN THERE TO KILL THE MOLD. THAT ONLY TEMPORARILY SOLVED THE PROBLEM, SO I TOOK IT TO A DIFFERENT DEALER, CLOSER TO MY HOME. TOLD THEM TO FIX THE PROBLEM, NOT JUST MASK IT WITH CHEMICALS. THEY CLAIMED THE CAR WAS COMING FROM SOMETHING OTHER THAN THE AIR CONDITIONER & AIR VENTS, AND REFUSED TO FIX IT. I CALLED THE CHRYSLER HO, AND THEY SIDED WITH THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005319February 5, 2003
AIR BAGS:FRONTAL
I WAS INVOLVED IN A FRONT END COLLISION 1/8/03. MY AIR BAGS DID NOT DEPLOY. I AM NOW RECOVERING FROM A FRACTURED STERNUM INJURY. I HAVE GOTTEN NO RESPONSE AS TO WHY THE BAGS DIDN'T DEPLOY...PROBABLY WOULD NOT HAVE BEEN INJURED IF THEY WORKED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10005983February 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHILD WAS INJURED WHEN POWER WINDOW GOT STUCK ON CHILD'S NECK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10005985February 4, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHILD WAS INJURED WHEN POWER WINDOW GOT STUCK ON CHILD'S NECK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10003433January 26, 2003
AIR BAGS
ON THE 28TH OF NOV 2002 MY WIFE WAS INVOLVED IN AN ACCIDENT. SHE REARENDED A PICKUP TRUCK AND IT WAS AROUND 45MPH. WHEN SHE STRUCK THE VEHICLE HER AIRBAGS NEVER WENT OFF. NOW SHE HIT THE VEHICLE STRAIGHT ON AND IF I'M RIGHT ANYTHING ABOVE 25 OR MORE THE AIRBAGS SHOULD DEPLOY. LUCKLY MY WIFE WASN'T INJURED BUT SHE COULD HAVE BEEN BADLY INJURED. I CALLED THE COMPANY AND ALL THEY TOLD ME WAS THAT WE SHOULD HAVE CALLED THEN IMMEDIATELY BUT WHEN SOMETHING LIKE THIS HAPPENS YOU DON'T THINK ABOUT IT. I WANTED TO FILE A COMPLAINT ON THE DEFECT AIRBAGS. THE VEHICLE WAS REPAIRED AND CHRYSLER SAID THE SHOULD 'VE BEEN NOTIFIED SO THEY COULD INSPECT THE VEHICLE BUT THE INSURANCE COMPANY TOOK THE VEHICLE TO THE BODY SHOP RIGHT AWAY AND THEY STARTED TO REPAIR IT WHILE MY WIFE WAS AT WORK. THERE WAS $5,400 IN DAMAGE TO THE FRONT END, BASICALLY IT WAS COMPLETELY REPLACED BUT THE AIRBAGS NEVER WENT OFF IS WHAT HAS ME STUMPED. IT'S A 2002 PT CRUISER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004495January 23, 2003
TIRES
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING ALL FOUR TIRES ARE WORN AND IT IS CAUSING THE VEHICLE TO VIBRATE AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. PLEASE PROVIDE THE SIZE AND THE DOT NUMBER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003791January 14, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
WHILE APPLYING HIS BRAKES THE VEHICLE BRAKES LOCK UP AND THE ABS LIGHT APPEAR ON THE DASHBOARD. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002680January 14, 2003
STRUCTURE:BODY:ROOF AND PILLARS
FRONT AND REAR DOOR PILLARS ON BOOTH SIDES HAVE DEVELOPED A DISCOLORIZATION/OPAQUE FILM THAT CANNOT BE REMOVED. DEALER SAYS THEY HAVE NO RECORD OF ANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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