Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10116538April 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
MY IGNITION WOULD NOT TURN AFTER PUTTING IN THE KEY. IT WAS AS IF THE SOLENOID WAS FROZEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116285April 3, 2005
AIR BAGS
FOR THE PAST TW-THREE MONTHS, EITHER IT HAS STALLED IN THE GARAGE OR ON A BUSY THOROUGHFARE. THE AUTHORIZED DEALER HAS REPLACED TRANSMISSION, I'VE HAD AN OIL CHANGE, WE'VE HAD RENTAL CARS, TOW TRUCKS, I'VE MISSED CHURCH, FLIGHT CONNECTIONS, VALUABLE TIME AWAY FROM WORK-FIFTH TIME REPORTING-DEALER HAS DONE EVERYTHING-THIS CAR IS GOING TO BE THE DEATH OF ME-IT HAS TOXIC FUMES-AND IS LITERALLY HAVINE ME TO TAKE IT TO THE DEALER AND LEAVING IT ON THE PROPERTY. HOW DO WE CONTACT THE PRESIDENT, TRANSMISSION HAS BEEN REPLACED, IT HAS HAD AN OIL CHANGE, THE DEALERS CAN'T FIND OUT WHAT'S WRONG WITH IT-AND I'M READY TO TURN IT IN-IT HAS COST ME LOST WAGES, TIME AWAY FROM EVENTS IN WHICH I WAS TO SPEAK, AND MOST OF ALL, MY SANITY. HOW DOES ONE CONTACT DR. DR. DIETER ZETSCHE, THE PRESIDENT? THERE IS NO E-MAIL ADDRESS. WAS THERE A FIRE? NOT YET, BUT THERE MIGHT BE A LOSS OF LIFE IF IT CONTINUES TO STALL ON THESE BUSY THOROUGHFARES-IT MAKES NO SENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114804March 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING. CAR CAME TO AN IMMEDIATE STOP AS IF THE BRAKES WERE LOCKED. TRAFFIC BEHIND ME HAD NO WARNING OF SUCH A RAPID DESCENT IN SPEED DUE TO NO BRAKE LIGHTS, I HAD NOT PRESSED THE BRAKE PEDAL IN OTHER WORDS. NO ACCIDENT RESULTED BUT WE WERE LUCKY IN THAT ASPECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112617March 6, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVING DOWN STREET AT 20 MI PER HR. RIGHT FRONT LOWER A ARM BROKE OFF WHEEL CAUSING WHEEL TO TURN RIGHT HITTING A PARKED CAR. IS AT BODY SHOP BEING REPAIRED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113474March 4, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
RECALL CAMPAIGN 04V268000 CONCERNING POWER STEERING HOSE ASSEMBLY. AFTER THE VEHICLE BEEN AT THE DEALER FOR DAYS HE TOLD CONSUMER TO PICK UP THE VEHICLE, AND THAT THE RECALL REPAIRS WERE NOT DONE BECAUSE IT WAS NOT MENTONED ON THE WORK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112186February 25, 2005
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING TO MY NEXT CLIENT ON ICY PAVEMENT AT 35 DEGREES BELOW ZERO. I APPLIED THE BRAKES, BUT HAD A HARD PEDAL, NO ABS BRAKING, NOTHING. CRASHED INTO PICK-UP TRUCK IN FRONT OF ME WHO WAS ABLE TO STOP AT LIGHT. HIS TRUCK WAS 1996 AND DID NOT HAVE ABS. IS THERE A PROBLEM WITH BRAKE FLUID AT THIS EXTREME TEMPERATURE? *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10111553February 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH TRANSMISSION FAILED. AS A RESULT, THE VEHICLE WAS TOWED TO THE DEALER. THE CAUSE HAS YET TO BE DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111240February 9, 2005
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING AT 35 MPH DRIVER SWERVED TO THE LEFT TO AVOID HITTING ANOTHER VEHICLE. THE REAR RIGHT WHEEL CAME OFF AT THE SPINDLE WHEN THE STEERING WHEEL WAS TURNED BACK TO THE RIGHT. THIS RESULTED IN THE DRIVER LOSING CONTROL OF THE VEHICLE AND DRIVING INTO A DITCH. SEVERAL MECHANICS INSPECTED THE VEHICLE, AND INDICATED THAT THE 4 SPINDLE BOLTS WERE STRIPPED WHICH CAUSED THE WHEEL TO SEPARATE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10110226February 9, 2005
ELECTRICAL SYSTEM, INTERIOR LIGHTING
THE INSTRUMENT CLUSTER ON MY 2002 PT CRUISER STOPPED WORKING. THE DOME LIGHT AND THE WARNING SIGNALS FOR LEAVING THE HEADLIGHTS ON OR THE KEYS IN THE IGNITION ARE ALSO NOT WORKING. ALTHOUGH SOME 2002 CRUISERS WERE RECALLED FOR AN INSTRUMENT PANEL FAILURE, THE DEALER (FITZGERALD AUTOMALL IN GAITHERSBURG, MD) TOLD ME THAT MY CAR IS NOT COVERED. THE DEALER SAID THERE WAS A FAILURE SOMEWHERE IN THE INSTRUMENT CLUSTER THAT IT WOULD NOT REPAIR AND OFFERED TO REPLACE THE ENTIRE CLUSTER. I BELIEVE THAT THIS TYPE OF DEFECT SHOULD BE THE SUBJECT OF A RECALL OR REPAIRED BY CHRYSLER AT ITS EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110142February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE DOOR HANDLE ON PT CRUISER HAS SPLIT, CAUSING AN EXTREMELY SHARP SLIVER TO CUT MY FINGER. MR. AKKERMAN, ASST. SERVICE MANAGER AT THE CHRYSLER SERVICE CENTER IN HEMET AGREES THAT THIS IS PROBABLY A DEFECTIVE PART BUT THAT CHRYSLER SHOULD NOT BE RESPONSIBLE FOR REPLACING IT. I WONDER IF THERE HAVE BEEN ANY OTHER COMPLAINTS OR INJURIES FROM THIS HANDLE OR IF MINE IS AN ISOLATED INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10109244January 13, 2005
VISIBILITY:WINDSHIELD, POWER TRAIN, TIRES
CRACK IN WINDSHIELD DOWN UNDERNEATH THE RUBBER THE CRACK GREW AND GREW. *BF THE GEAR SHIFT BROKE, AND THE REAR PASSENGER TIRE WENT FLAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111000January 7, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
THE VEHICLE POWER STEERING PRESSURE HOSE FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105776January 5, 2005
STRUCTURE:BODY:BUMPERS
FRONT & BACK BUMPERS. BOTH FRONT AND BACK BUMPERS APPEAR TO HAVE LIKE A MASKING TAPE MARKS . THE AREA IS APPROXIMATELY THE WIDTHE OF MASKING TAPE AND GOES AROUND THE EDGE OF THE FRONT BUMPERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091655January 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE WAS TOWED TO THE DEALER AFTER IT MADE A LOUD NOISE. CONSUMER PULLED OVER TO THE SIDE OF THE ROAD, AND THE VEHICLE WOULD NOT GO INTO REVERSE. CONSUMER CONTACTED MANUFACTURER, AND WAS TOLD THAT VEHICLE HAD TO HAVE A BENCH INSPECTION. CONSUMER WAS TOLD THAT TRANSMISSION HAD NOT BEEN SERVICED PROPERLY, AND ASSISTANCE WAS DECLINED. CONSUMER SHOWED MANUFACTURER PAPER WORK WHICH INDICATED PROPER SERVICE. CURRENTLY, CONSUMER WAS TOLD THAT THE VEHICLE WAS A SECOND OWNER VEHICLE, AND ASSISTANCE WAS DENIED AGAIN.*AK WHILE DRIVING ON THE HIGHWAY AT 65MPH THE TRASMISSION LOCKED UP WITH NO WARNING. THE VEHICLE SWERVED AND LOST ALL POWER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104759December 30, 2004
ELECTRICAL SYSTEM:WIRING
I OWN A 2002 PT CRUISER, WHICH WAS SUBJECT TO A RECALL CONCERNING THE DASH CLUSTER GAUGES. GAUGES FAILED ON ME CAUSING ME TO RUN OUT OF FUEL ON I-285 IN ATLANTA. TOOK VEHCILE IN FOR RECALL REPROGRAMING OF THE DASH CLUSTERS WHEN THE VEHICLE HAD 4000 MILES ON THE ODOMETER. THIS FAILURE OCCURRED AT 24000 MILES. I HAVE BEEN WAITING OVER TWO WEEKS FOR THE DEALER TO OBTAIN THE PART NEEDED TO FIX THE PROBLEM. TODAY I WAS TOLD THAT THE PART HAS TO BE "BURNED" INTO THE DASH ORDER TO FIX THE PROBLEM. MOREOVER, THE SERVICE MANAGER WAYNE HAMMOND (770-216-9300) STATED THAT HE HAD A NUMBER OF CONSURMERS WITH THE SAME PROBLEM. I HAVE BEEN RIDING AROUND WITH A GAS CAN IN MY VEHICLE FOR FEAR OF RUNNING OUT; WITHOUT DASH OR INTERIOR LIGHTS OR GAUGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105506December 29, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103016December 15, 2004
STEERING:LINKAGES
PT CRUISER BALL JOINTS PREMATURELY FAILING. IMPENDING FAILURE IDENTIFIED DURING ROUTINE SNOW TIRE INSTALLATION . PROBLEM SOUNDS VERY MUCH LIKE THE DURANGO PROBLEM. SERVICE TECHNICIAN SAYS THIS IS A COMMON PROBLEM WITH THE PT CRUISER. OUR VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ACCIDENT WAITING TO HAPPEN!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103149December 6, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
CONSUMER RECEIVED RECALL 02V268000 CONCERNING POWER STEERING HOSE. CONSUMER TOOK THE VEHICLE TO THE DEALER. MECHANIC TOOK THE KEY, WENT TO THE VEHICLE, CAME BACK AND GAVE THE CONSUMER THE KEYS. THE HOOD WAS NEVER LIFTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098324November 5, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
YOUR CAMPAIGN NUMBER NHTSA 01V288000. ON OCTOBER 31ST THE CLUSTER PANEL IN MY 2002 PT CRUISER FAILED - AIR BAG, BRAKE AND ENGINE LIGHT LIT UP ON PANEL AND WON'T GO OFF. CALLED CHRYSLER, THEY DENY THERE IS A RECALL. CAR IS IN SHOP AND THEY WANT TO CHARGE ME $692.00 TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099506November 5, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NHTSA RECALL 01V288000. DAIMLER/CHRYSLER ISSUED AN INSTRUMENT CLUSTER RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT WAS EXPERIENCING THE SAME PROBLEM AS MENTIONED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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