Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10203465September 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING INTO A PARKING SPACE BETWEEN 5 AND 10 MPH, THERE WAS A CLICKING SOUND. SHE EXITED THE VEHICLE AND DISCOVERED THE TRANSMISSION ON THE GROUND. GOODYEAR TOWED THE VEHICLE TO A GOODYEAR DEALER AND THEY STATED THAT THE BOLTS SEPARATED IN HALF AND RELEASED THE TRANSMISSION. THE HEADLIGHT SWITCHES AND A BRACKET NEAR THE TIMING BELT WERE ALSO DAMAGED. DAIMLER CHRYSLER STATED THAT HER WARRANTY EXPIRED AND THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT HAS THE BOLTS AND FAILED PARTS. THE VEHICLE WAS REPAIRED BY GOODYEAR. THE CURRENT MILEAGE WAS 100,146 AND THE APPROXIMATE FAILURE MILEAGE WAS 99746. THE DEALER INFORMATION WAS NOT AVAILABLE. UPDATED 01/11/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202498September 11, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY CAR OVERHEATS JUST WHEN GOING SLOW CHANGED RADIATOR CAP THERMOSTAT CLEANED RADIATOR STILL OVERHEATS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200548August 23, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH THE CRUISE CONTROL LIGHT TURNED ON. THE VEHICLE SUDDENLY ACCELERATED TO 65 MPH. THE BRAKE WAS APPLIED AND THE VEHICLE SLOWED DOWN. THE VEHICLE WAS PULLED OVER FOR A FEW MINUTES AND TURNED OFF. HE RESTARTED THE VEHICLE AND DROVE HOME. THE DEALER WAS ABLE TO DUPLICATE THE FAILURE, HOWEVER; THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE ENGINE SIZE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 94,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199699August 15, 2007
ENGINE AND ENGINE COOLING
2002 PT CRUISER, REGULARLY MAINTAINED AND WITH 50, 000 MILES ON IT CURRENTLY HAD AN EPISODE OF OVERHEATING. WHEN CHECKED, ONE OF THE SOFT PLUGS (FREEZE PLUGS) HAD RUSTED THROUGH AND ALL THE COOLANT HAD LEAKED OUT. PLUG WAS REPLACED, CORRECT COOLANT PUT IN, RAN FINE FOR 2 WEEKS. OVERHEATED AGAIN, STOPPED DRIVING IT AND HAD THE RADIATOR FLUSHED AND NEW CAP INSTALLED. DRIVING HOME (30 MINUTES) OVERHEATED WORSE THAN BEFORE FLUSH AND NEW CAP. NEW MECHANIC SAYS NEEDS A NEW RADIATOR (LEAKING AND CLOGGED) AND THE #1 CYLINDER HAS WATER IN IT SO THE HEAD MUST BE REPLACED. THE MECHANIC SAID THIS IS THE 2ND 2002 THEY'VE SEEN IN 2 WEEKS, AND HE'S DONE 5 OTHERS THIS YEAR. AND THIS IS NOT A LARGE CITY - AND ONLY ONE MECHANIC. MAY FORUMS SEEMS TO BE FILLING WITH MESSAGES ABOUT THIS OVERHEATING ISSUE AND THE WARPING OF THE ALUMINUM HEADS. POORLY DESIGNED AND OUT OF WARRANTY? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198679August 6, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
POSSIBLE AIRBAG OR ELECTRICAL DEFECT ON 2002 PT CRUISER TOURING EDITION. I WAS DRIVING UP THE ROAD IN MY 2002 CRUISER WITH APPROXIMATELY 40,000 MILES ON IT, WHICH HAS NOT BEEN INVOLVED IN AN ACCIDENT, AND THE AIRBAG LIGHT CAME ON MY DASH. I HAVE HAD MY CAR IN THE SHOP SEVERAL TIMES AND AFTER APPROXIMATELY $800.00, MY LIGHT IS STILL ON. THE AIRBAG ASSEMBLY AND AIRBAG MODULE HAVE BEEN REPLACED AND IT HAS NOT REMEDIED THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197772July 29, 2007
STRUCTURE
THE DASHBOARD ON MY 2002 PT CRUISER HAS LITERALLY CRACK STRAIGHT DOWN THE MIDDLE. I AM SURE THIS COULD BE A SAFETY ISSUE IF IT GETS ANY LARGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197673July 27, 2007
EXTERIOR LIGHTING
MULTI FUNCTION SWITCH SHORTED OUT CAUSING LIGHTS TO REMAIN ON. LEAVING MY WIFE UNABLE TO ATTEND HER CHEMO THERAPY SESSION ON TIME, DUE THE NEED TO GET CAR JUMP STARTED. AFTER SEVERAL DAYS MIS FUNCTION WAS NOTICE,BROUGHT TO DEALER AND REPAIRED BY SAME AT NO CHARGE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196677July 18, 2007
STRUCTURE
MY 2002 CHRYSLER PT CRUISER RECEIVED A CRACK ON THE DASHBOARD. THE CRACK SLOWLY GREW AROUND THE VENT AND STARTED TO COLLAPSE. I AM CONCERNED THAT THE PIECES WILL FALL INTO THE WIRING UNDER THE DASH. CARMAX (WHERE I BOUGHT THE CAR) AND CHRYLSER WOULD NOT PAY FOR THE REPAIR BECAUSE IT IS OUT OF WARRANTY. THE CAR IS ONLY 5 1/2 YEARS OLD. FOR MY SAFETY, I WILL HAVE TO PAY FOR THE REPAIR MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196782July 18, 2007
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH
FOG LIGHT SWITCH FAILURE, FOG LIGHTS STAY ON WHETHER THE SWITCH IS TURNED ON OR OFF. SMELL OF BURNING WIRES AFTER VEHICLE SITS FOR A COUPLE OF HOURS WITH THE LIGHTS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196204July 12, 2007
STRUCTURE
I OWN A 2002 P/T CRUISER AND THE DASH OARD CRACKED RIGHT DOWN THE MIDDLE FROM THE WINDSHIELD TO THE TOP OF THE CONTROL CONSOLE, ABOUT A FOOT LONG OR 15 INCHES LONG CRACK. THERE WAS NO VEHICLE ACCIDENT CAUSING THIS, OR ANY OTHER TRAUMA TO THE DASHBOARD. IT SIMPLY CRACKED IN THE 5 YEARS WE OWNED THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196014July 10, 2007
ENGINE AND ENGINE COOLING
FIRE IN ENGINE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195532July 7, 2007
STRUCTURE
I OWN A 2002 CHRYSLER PT CRUISER. I WAS AWARE CHRYSLER ONLY OFFERED A 3 YEAR WARRANTY ON MY CAR WHEN PURCHASED, SO I OPTED AND PAID EXTRA FOR AN EXTENDED WARRANTY TO COVER AN ADDITIONAL 2 YEARS. BASICALLY LAST MAY 2006, I NOTICED A CRACK APPEARED ON THE TOP DASHBOARD NEXT TO THE WINDSHIELD AND THE GRILL ON THE TOP DASH ALSO HAD A CRACK. I CALLED THE LOCAL CHRYSLER DEALER AND EXPLAINED THE SITUATION AND THEY SAID THERE WAS NOT A RECALL AND THERE WAS NOTHING THEY COULD DO TO ASSIST ME. I EXPLAINED I PURCHASED AN EXTENDED WARRANTY AND THEY THEN SAID THAT THIS WAS CONSIDERED MORE OF A COSMETIC ISSUE NOT ANYTHING THAT IS COVERED UNDER THE EXTENDED WARRANTY POLICY. WE THEN CALLED THE MAIN CHRYSLER HEADQUARTERS OFFICE THEY CLAIMED THE SAME THING. SO TO THIS DAY I STILL HAVE THE CRACK ON THE TOP PART OF DASHBOARD WHICH NOW IS CRACKED ALL THE WAY ACROSS VERTICALLY (DASH IS SPLIT IN HALF) BECAUSE NO ONE AT CHRYSLER CONSIDERED THIS A DEFECT ISSUE FOR SOME ODD REASON AND LACK THE CUSTOMER SERVICE ALL COMPANIES NEED TO RUN A SUCCESSFUL BUSINESS. I VOWED SINCE THEN TO NEVER PURCHASE ANOTHER CHRYSLER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195253July 3, 2007
STRUCTURE
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT NOTICED A CRACK IN THE DASHBOARD. AS YEARS WENT BY, THE CRACK GREW LARGER. THE VEHICLE HAS NOT BEEN TAKEN TO THE MECHANIC. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 35,000 AND FAILURE MILEAGE WAS 30,000. UPDATED 08/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194760June 27, 2007
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH, THE REAR DRIVER SIDE QUARTER GLASS SEPARATED FROM THE VEHICLE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE MANUFACTURER AND DEALER STATED THAT THE VIN IS NOT INCLUDED IN RECALL # 07V149000 (VISIBILITY:GLASS, SIDE/REAR). THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194766June 27, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. AROUND OCTOBER OF 2006, THE CONTACT NOTICED A SMALL TIP OF THE DASHBOARD BEGINNING TO CRACK. THE CRACK IS NOW APPROXIMATELY 5-6 INCHES LONG. A FEW MONTHS AFTER IT BEGAN CRACKING, THE CONTACT NOTICED ANOTHER CRACK FORMING. CURRENTLY, THE SECOND CRACK IS AS LONG AS THE FIRST ONE. THE CURRENT MILEAGE IS 69,000 AND FAILURE MILEAGE WAS 61,000. UPDATED 07/24/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194665June 26, 2007
STRUCTURE
2002 CHRYSLER PT CRUISER. CRACKED DASH. *MC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194136June 25, 2007
STRUCTURE
THE DASHBOARD OF THE 2002 P.T. CRUISER HAD CRACKED IN TWO (2) PLACES, AND I FELT THAT CHRYSLER SHOULD BE RESPONSIBLE FOR THIS DEFECT, AS A NEW DASHBOARD COST APPROXIMATELY $220.00 - PLEASE ADVISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194078June 24, 2007
ELECTRICAL SYSTEM
THERE IS A WIDESPREAD PROBLEM WITH THE CHRYSLER PT CRUISER WHEREIN THE MULTI-FUNCTION SWITCH ON THE COLUMN MALFUNCTIONED, CAUSING THE FOG LIGHTS TO COME UNEXPECTEDLY, COMPLETELY DRAINING THE BATTERY . THIS PROBLEM HAS BEEN GOING ON FOR SOMETIME AND CHRYSLER REFUSED TO CORRECT IT, WHICH WOULD APPEAR TO HAVE BEEN CAUSED BY DEFECTIVE PARTS. THE REPAIR CHARGE WA S UPWARDS OF $200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194058June 23, 2007
STRUCTURE
DASHBOARD FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193986June 22, 2007
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE DASHBOARD IS CRACKED IN THE CENTER. OVER TIME, THE CRACK HAS EXPANDED. NO WIRES ARE EXPOSED. THE CRACK HAS BEEN PRESENT FOR THREE TO FIVE MONTHS. THE DEALER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE IS 129,000 AND FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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