Chrysler PT Cruiser Complaints (2004)

217 consumer complaints on file.

#10096505October 27, 2004
ENGINE AND ENGINE COOLING
ON SEPTEMBER 23,2004 I PURCHASED A 2004 PT CRUISER. FROM THE FIRST DAY, I HAVE HAD NOTHING BUT TROUBLE WITH THE DEALER AND THE CRUISER ITSELF. TWO DAYS AFTER I BOUGHT THE CAR I NOTICED THAT THE CAR HAD NUMEROUS OF DENTS IN IT SO I HAD THE DENTS REPAIRED. I GET THE CAR BACK AND THE MEN WHO PULLED THE DENTS HAD PUNCTURED A WIRE AND MY INSIDE LIGHT AND MY TRIP ODOMETER WASN'T WORKING. IN THE MEAN TIME I NOTICED THAT THE CAR WAS RUNNING ROUGH. IDLING TOO HIGH AND BOUNCY ON TAKE OFF. AT THAT TIME I TOOK IT BACK TO GET THAT FIXED AND THEY SAID THE REASON FOR THE ROUGH IDLE WAS A LOOSE VACUUM HOSE. THE NEXT DAY THE CAR WAS RUNNING WORSE. I TOOK IT BACK AND THE SAID THAT IT IS THE NATURE OF THE CAR AND THAT IT IS NORMAL FOR THE CAR TO RUN ROUGH AND IDLE HIGH. I WANTED TO EXCHANGE MY CAR FOR A DIFFERENT PTA CRUISER OR A DIFFERENT CAR AND I WAS TOLD THAT I SIGNED ON THE LINE TO PURCHASE IT SO I WAS STUCK WITH THE CAR. NOW I HAVE TO TAKE THE CAR BACK TO GET THE RECALL FIXED ON IT. I THINK THE 2004 PT CRUISER ENGINE NEEDS TO BE RECALLED. I AM NOT SATISFIED WITH THE CAR AT ALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097718October 22, 2004
POWER TRAIN
HOSE CAME LOOSE FROM TRANSMISSION CAUSING VEHICLE TO CUT OFF SEVERAL TIMES. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097017October 18, 2004
STEERING
WHILE DRIVING, THE VEHICLE VEERED OFF THE ROAD HITTING A CULDER. ONCE THIS OCCURRED THE VEHICLE STRUCK A TELEPHONE POLE FLIPPING ON THE NOSE OF THE VEHICLE. THE CONSUMER HAD TO BE CUT OUT OF THE VEHICLE AFTER BEING TRAPPED FOR OVER AN HOUR. THE CONSUMER DIED ON THE SCENE. PLEASE COMPLETE FORM. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10095794October 14, 2004
ELECTRICAL SYSTEM:IGNITION
CAR STALLS & CHECK ENGINE LIGHT COMES ON CAR ALMOST STALLED BROUGHT TO DEALER TO PERFORM WARRANTY REPAIRS. DEALER REPLACED SPARK PLUGS, WIRES, POWER TRAIN MODULE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091187September 17, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
ON JULY 7, 2004, I HAD AN COMING OUT OF A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING WHEEL BECAME VERY HARD TO TURN AND I HIT A POLE ON THE RIGHT SIDE OF MY VEHICLE. *AK WHEN I INFORMED DAIMLER CHRYSLER OF THE ACCIDENT, THEY HAD AN INVESTIGATOR TOW MY CAR TO MANCARI'S CHRYSLER JEEP IN CRESTWOOD, ILLINOIS ON JULY 15, 2004 TO INPECT THE DAMAGES. WHEN FINISHED, THE INVESTIGATOR CALLED ME AND TOLD ME THAT CHRYSLER WOULD CONTACT ME REGARDING THE DAMAGES. AFTER THE INVESTIGATOR CONTACTED ME, I CALLED DAIMLER CHRYSLER ABOUT TWO TIMES A WEEK ASKING FOR A STATUS AND WOULD GET PUT ON HOLD FOR A LONG TIME ONLY TO BE TOLD THAT MY FILE IS STILL UNDER REVIEW. WHEN I ASKED FOR A MANAGER, THEY WOULD TELL ME NO ONE IS AVAILABLE. IN ADDITION, I SENT EMAILS TO GET TO CHRYSLER TO GET A RESPONSE. ONE RESPONSE WAS ABOUT CONTACTING CHRYSLER FINANCIAL. I CALLED AND SPOKE TO A MR. LAMBERT AND HE GAVE ME AN EXTENSION ON MY CAR PAYMENT UNTIL SEPTEMBER 2004. I TOLD MR. LAMBERT I DO NOT FEEL SAFE IN THE PT CRUISER DUE TO MY ACCIDENT AND ARTICLES THAT I FOUND. THE ARTICLES ARE EXPLAINING DEFECTS OF THE PT CRUISER (WWW.THEAUTOCHANNEL.COM AND WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM). THEREFORE, MR. LAMBERT TOLD ME THAT HE WOULD REVIEW THE LEMON LAW TO SEE IF I CAN GET A NEW CAR. MR. LAMBERT HAS NOT INFORMED ME OF A DECISION ABOUT A NEW CAR BUT I HAVE OBTAINED A COPY OF THE LEMON LAW STATUTES TO PROTECT MYSELF. ACCORDING TO MAGNUSON-MOSS WARRANTY ACT, I HAVE A RIGHT TO DEMAND A NEW VEHICLE IF I FIND THAT MY CURRENT VEHICLE IS DEFECTIVE. AS OF NOW, MY INSURANCE COMPANY IS PAYING TO HAVE MY CAR FIXED. MY CAR IS CURRENTLY AT MANCARI'S CHRYSLER AUTO BODY SHOP IN OAK LAWN, ILLINOIS. MANCARI'S HAS SUPPOSEDLY BEEN FIXING MY CAR SINCE THE END OF JULY 2004 AND THEY STILL HAVE MY CAR. THANKSFATIMAH R. MUHAMMAD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091723September 9, 2004
CHILD SEAT:BASE
EVENFLO, MODEL # 3861364P1, DOM 06/13/2003. WHILE TAKING THE CHILD OUT OF THE CAR SEAT OFF THE BASE DID NOT DETACH. CONSUMER TRIED TO PULL IT APART AND IT DID NOT MOVE. CONSUMER CONTACTED THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090463September 5, 2004
STRUCTURE, VISIBILITY
SUN LIGHT REFLECTS OFF THE GLOSSY, SILVER PAINTED AIRBAG COVER ON THE DASHBOARD BLINDING THE DRIVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088747August 28, 2004
VISIBILITY
THE INSTRUMENT PANEL ON THE P.T.CRUISER IS ALMOST INVISIBLE, AND IS AN ACCIDENT WAITING TO HAPPEN. IT REQUIRES THAT ONE TAKE HIS ATTENTION OFF THE ROAD TO READ ANY OF THE GAUGES, EXCEPT WHEN THE SUN IS SHINING DIRECTLY ON THE PANEL, OR IN THE DEEP DARK OF NIGHT (NOT TWILIGHT) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082447July 22, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I WAS DRIVING A RENTAL CAR IN AUSTIN, TEXAS. IT WAS A 2004 CHRYSLER PT CRUISER. I WAS ABLE TO PUSH DOWN WITH MY RIGHT ELBOW AND UNBUCKLE THE 3-POINT SEATBELT SIMPLY BY PUSHING DOWN WITH THE POINT OF MY ELBOW, THE BUTTON WAS DEPRESSED AND THE TONGUE LATCH POPPED OUT. THIS MEANS THAT WHEN JOSTLING AROUND IN A ROLLOVER, THIS SEAT BELT CAN UNLATCH AND IS THEREFORE DEFECTIVE. I WAS NOT HURT IN THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081284July 18, 2004
UNKNOWN OR OTHER
CAR CONTINUES TO MISS, DUE TO FAILURE OF IGNITION OR GAS OR MAYBE THE TRANSMISSION. THIS DOES NOT HAPPEN ALL THE TIME. ITS BEEN TO THE DEALER THREE TIMES WITH NO HELP. THIS STARTED AFTER 3000 MILES ON CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078737June 24, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM WRITING TO YOU TO ALERT YOU TO A HORRIBLE HAZARD IN CARS WITH ELECTRIC WINDOWS. IN NOVEMBER 2003 MY FAMILY AND I WERE ON VACATION IN SAN DIEGO AND WE RENTED A PT CRUISER. AT ONE POINT WE WERE PARKED IN A PARKING LOT WITH THE CAR RUNNING TALKING TO ANOTHER GROUP WHEN MY 6 YEAR OLD STUCK HER HEAD OUT THE WINDOWE TO JOIN THE DISCUSSION. WHEN SHE DID, SHE ACCIDENTIALLY KICKED THE POWER WINDOW BUTTON WITH HER FOOT. THE BUTTON WAS LOCATED NEAR THE FLOOR IN THE BACKSEAT ON THE MIDDLE CONSOL. SHE ROLLED THE WINDOW UP ON HER OWN HEAD AND WAS STUCK IN THE WINDOW. SHE ONLY LIVED THROUGH THE EVENT BECAUSE 1) HER HEAD WAS TILTED AT THE TIME SO THE WINDOW ROLLED UP ON THE SIDE OF HER NECK AND NOT ON HER TRACHEA; AND 2) HER 8 YEAR OLD SISTER IN THE BACK SEAT WITH HER HEARD HER SCREAMS AND GOT HER FOOT OFF THE BUTTON AND ROLLED THE WINDOW BACK DOWN. IT WAS TERRIFYING AND PAINFUL AND TOTALLY PREVENTABLE. THE BUTTON SHOULD BE IN A DIFFERENT PLACE WHERE IT CANNOT BE KICKED OR BUMPED SO EASILY, AND THERE SHOULD BE A MECHANISM THAT ALLOWS THE WINDOW TO ROLL BACK DOWN IF IT MEETS RESISTANCE. I AM WILLING TO TESTIFY OR TO SIGN AN AFFIDAVIT OR HELP IN ANY WAY THAT I CAN TO GET THIS MATTER RESOLVED THROUGH CHANGES TO INDUSTRY STANDARDS. I KNOW THAT OTHER CHILDREN HAVE DIED FROM THIS. PLEASE FORWARD THIS TO THE APPROPRIATE DIVISION IF I HAVE SENT THIS TO YOU IN ERROR OR PLEASE NOTIFY ME SO THAT I CAN CONTACT THE APPROPRIATE DIVISION. THANK YOU VERY MUCH FOR YOUR ATTENTION TO THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10078321June 16, 2004
SEATS
NORMAL WEAR WTHIN 3 MONTHS OF A NEW PURCHASE GT LEATHER SEAT CUSHIONS IN BOTH FRONT SEATS HAD THE STITCHING SPLIT IN THE CENTER. *AK DEALER REPLACED THE DEFECTIVE SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074890June 6, 2004
ELECTRICAL SYSTEM, INTERIOR LIGHTING
THE COMPUTER IN THE CAR KEEPS LOCKING UP, ALL THE DASH EMER LIGHTS COME ON AND NO DASH COMPONETS WORK, SPEEDOMETER, MILEAGE INDICATOR, TACK0METER INSTRUMENT PANEL OFF . ONE DOESN'T KNOW IF CAR IS WORKING PROPERLY OR NOT. COULD SHUT DOWN IN TRAFFIC AND CAUSE AN ACCIDENT OR A PERSON TO BE STRANDED ANYWHERE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074792June 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
05/19/2004, WHILE TRAVELING FROM KNOXVILLE TN, ON I-40 IN A RENTED PT CRUISER, A CHEVY BLAZER CHANGED LANES IN FRONT OF US AS TRAFFIC CAME TO A STOP. WE WERE ALREADY SLOWING FOR A CONSTRUCTION ZONE AND WERE TRAVELING AT LESS THAN 45 MPH. WE APPLIED THE BRAKES BUT THEY LOCKED UP AND STARTED TO SKID, THE CAR ALMOST STOPPED IN TIME BUT THE BRAKES WENT SOFT AND THE CAR LURCHED FORWARD, PROPELLING US INTO THE PERSON IN FRONT OF US, TOTALING THE PT. WE LEFT 25 FEET OF SKID AND THE CAR ONLY HAD 500 MILES ON IT. WE RENTED THE CAR FROM BUDGET AND IT HAD 5 MILES ON IT WHEN WE GOT IT. I WAS UNDER THE IMPRESSION FROM THE OWNERS MANUAL THAT THERE IS A BREAKING IN PROCEDURE FOR THE CAR. THIS WAS NOT FOLLOWED IF IT IS A RENTAL WITH 5 MILES ON IT. I HAVE FILED A CLAIM WITH CHRYSLER THEY SENT ME A LETTER CLAIMING THEY "INSPECTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT." I DON'T BELIEVE THEM FOR A SECOND. THE VN IS [XXX], MY FIANCEE AND I WERE TAKEN TO THE HOSPITAL AND TREATED FOR MINOR INJURIES. IF YOU NEED AND MORE INFORMATION I CAN FURNISH IT UPON REQUST.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10071630April 23, 2004
UNKNOWN OR OTHER
MISSING TEN THOUSAND DOLLAR DOWN PAYMENT FOR 2004 PT CRUISER. (NAR) *PH PLEASE REVIEW FOR FURTHER INVESTIGATIONS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067537April 20, 2004
ENGINE AND ENGINE COOLING
PT CRUISER IDLES ROUGH AND SHAKES AND PULSATES. FEELS LIKE YOU'RE STANDING IN A BRISK WIND WHILE IT IDLES. DEALER TOLD ME " IT'S THE NATURE OF THE BEAST" THEN ON 2ND. SERVICE FOR SAME PROBLEM TOLD ME DAIMLERCHRYSLER KNOWS ABOUT DEFECT AND DOESN'T HAVE A FIX TO ADDRESS THE PROBLEM. PCM AND 02 SENSORS DEALER STATED. LOOKING AT LEMON LAW RIGHTS AT THIS POINT. BOTH WANT TO BLAME THE OTHER FOR NON REPAIRABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059576March 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST PIPES ARE LOCATED SOMEWHERE UNDER THE CARRIAGE. DRIVER IS CONCERNED WITH CARBON MONOXIDE POISONING WHEN VEHICLE IS IDLING. *AK THE CONSUMER WOULD LIKE TO HAVE THE TAIL PIPE EXTENDED PAST THE BUMPER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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