Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10238410August 15, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. SHE THEN NOTICED FLAMES UNDER THE HOOD THROUGH THE DASHBOARD OF THE VEHICLE. THE ENGINE TURNED OFF, WHICH FORCED THE CONTACT TO COAST THE VEHICLE TO A STOP. THE PASSENGER OF THE VEHICLE INJURED HER NOSE AND WRIST WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS DIAGNOSED BY THE MANUFACTURER AND THEY STATED THAT THE FAILURE WAS NOT CAUSED BY A VEHICLE DEFECT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 71,300.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10237755August 11, 2008
ENGINE AND ENGINE COOLING
2002 PT CRUISER, WAS SERVICED ABOUT 3-4 MOS PRIOR, RUNNING FINE, ALL OF A SUDDEN SMOKE WAS COMING OUT OF THE INSIDE OF THE CAR VENTS, I PULLED OVER WHEN I EXIT THE CAR, I SAW SMOKE AND HEARD SOMETHING IGNITE IN THE HOOD. THERE WAS NO WARNING OF ANYTHING WAS WRONG WITH THE CAR, THERE WERE NO WARNING LIGHTS, THERE WAS NO STALLING OF THE CAR, NOTHING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10237588August 10, 2008
STRUCTURE
I HAVE A 2002 CHRYSLER PT CRUISER AND, I NOTICED A SMALL CRACK IN THE DASHBOARD, AND A COUPLE OF WEEKS LATER THE SMALL CRACK IS NOW BIGGER AND ALMOST TO MY A/C VENTS AND THE VENT IN THE DASHBOARD IS CRACKING BADLY. I FEEL THAT SOMETHING MIGHT FAIL BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237357August 7, 2008
WHEELS
2 OF THE ALLOY RIMS LEAK AIR AT AN INCREASING RATE. 2 YEARS AGO IT WAS FILL MORE AIR ONCE A MONTH, LAST YEAR EVERY 2 WEEKS OR LESS AND LAST 2 MONTHS EVERY 2 DAYS. THE OTHER DAY I LOST A TIRE FROM LOW AIR AFTER DRIVING 50 MILES OVER A 7 HOUR TIME FRAME. I LOSE ABOUT 20 LBS OVERNIGHT ON THESE 2 TIRES BECAUSE THE CORROSION OF THE BASE METAL AND THE CHROME IS HAPPENING AT AN UNBELIEVABLE RATE. THE TIRE DEALERS HAVE SCRAPED OFF THE OLD CORROSION BUT TO NO AVAIL AS IT QUICKLY RECURS. I AM LUCKY IT WAS ONLY A FLAT THE OTHER DAY AND NOT A LOSS OF STEERING IN BUSY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237402August 7, 2008
AIR BAGS
AIRBAG LIGHT COMES ON DURING TIGHT RIGHT TURNS AT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236797August 3, 2008
UNKNOWN OR OTHER
THE DASHBOARD ON MY 2002 PT CRUISER HAS 3 CRACKS IN IT. ABOUT A YEAR AGO I NOTICED THE GRATE IN THE DASH THAT DISPERSES THE AIR FROM THE DEFROST VENT ON THE TOP OF THE DASH WAS DETERIORATING AND THE PLASTIC GRATE PIECES WERE BREAKING OFF. EARLIER THIS YEAR I NOTICED 2 CRACKS IN THE DASHBOARD BETWEEN THE WINDSHIELD AND THE DEFROST VENT. FINALLY, IN MAY WHILE DRIVING DOWN THE ROAD I HEARD A LOUD NOISE THAT I THOUGHT WAS A ROCK HITTING MY WINDSHIELD. WHEN I LOOKED AT MY DASHBOARD I HAD A HUGE CRACK THAT NOW SPLIT THE DASHBOARD IN HALF FROM THE DEFROST VENT ALL THE WAY TO THE FRONT OF THE DASHBOARD BACK TOWARD THE INSIDE OF THE CAR. AT THIS TIME I HAVE NOT TAKEN ANY ACTION TO REPAIR THE DASHBOARD BECAUSE IT IS BEYOND WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236391July 30, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. A FEW MONTHS AGO, THE CONTACT NOTICED THAT HER DASHBOARD WAS CRACKING. SHE RECENTLY NOTICED THAT THE ENTIRE DASHBOARD WAS COMPLETELY CRACKED, MOSTLY ON THE PASSENGER SIDE AND IN THE MIDDLE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 103,591 AND FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236302July 29, 2008
WHEELS
AFTER REPLACING THE ORIGINAL TIRES ON THE AUTO WE HAD A SERIES OF PROBLEMS WITH KEEPING THE TIRES INFLATED. WE WERE TOLD THAT THE CHROME ON THE RIMS WAS OXIDIZING AND IT WAS A PROBLEM WITH ALL CHRYSLER CORP. CHROME RIMS. WE HAD FIVE (5) FLAT TIRES WITH IN A TWO WEEK PERIOD AND DECIDED TO TALK TO THE CHRYSLER DEALER REGARDING THE PROBLEM. WE WERE TOLD THAT THEY COULD DO NOTHING ABOUT THIS SAFETY PROBLEM BECAUSE THE AUTO WAS OUT OF WARRANTY. WE THEN CONTACTED CHRYSLER CUSTOMER SERVICE PHONE NUMBER AND WERE TOLD THEY WOULD NOT STAND BEHIND THERE PRODUCT BECAUSE IT WAS OUT OF WARRANTY. WE THEN SENT A LETTER TO CHRYSLER CORP. AND HAVE NOT HAD ANY RESPONSE. AGAIN WE WERE TOLD THAT THERE ARE MANY CHRYSLER VEHICLES ON THE ROAD WITH RIMS THAT WILL CAUSE A FLAT TIRE AT ANY TIME AND NO ONE AT CHRYSLER SEEMS TO WANT TO CORRECT THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233863July 11, 2008
STRUCTURE
DASHBOARD HAS CRACKED IN ABOUT 5 DIFFERENT PLACES AND FALLING IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229955June 4, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
A FIXED REAR WINDOW ON A 2002 CHRYSLER PT CRUISER IS COMING LOOSE. THIS IS A RECALL ON AN OLDER MODEL OF PT CRUISER. I ASKED A DODGE DEALER ABOUT IF THERE WAS A RECALL FOR MY YEAR MODEL AND THEY SAID IT WAS NOT EXTENDED TO THE 2002 YEAR MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229175May 29, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE DASHBOARD BEGAN TO CRACK DIRECTLY DOWN THE MIDDLE. THE CRACK BEGAN AT THE VERY EDGE OF THE WINDSHIELD IN A HORIZONTAL LINE ALL THE WAY ACROSS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO REPAIR IT FOR FREE. THE CONTACT REFUSED TO PAY FOR THE REPAIR BECAUSE HE FEELS THAT IT IS NOT A NORMAL WEAR AND TEAR FAILURE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228999May 27, 2008
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE MULTIFUNCTION TURN SIGNAL SWITCH ALLOWS STOPS WORKING AND FOG LIGHTS STAY ON MAKING THE BATTERY RUN DOWN AND THE ONLY IMMEDIATE REMEDY IS TO DISCONNECT THE FOG LIGHTS, I PULLED THE FUSE. THERE IS AN EXCESSIVE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE ON THE INTERNET. CHRYSLER SHOULD MAN UP TO THIS PROBLEM. SOMEONE COULD GET SERIOUSLY HURT IF THERE IS A FIRE BECAUSE OF THIS PROBLEM. DEATH OR EXTREME BURNS COULD COME AS A RESULT OF CHRYSLER NOT TAKING CARE OF THIS PROBLEM. WHY DOES IT HAVE TO GO TO SUCH EXTREME MEASURES FOR CHRYSLER TO TAKE CARE OF THIS ELECTRICAL HAZARD. THERE ARE SO MANY INSTANCES OF THIS PROBLEM OUT ON THE WEB, SO I KNOW CHRYSLER CAN'T SAY THAT THEY'VE NEVER HEARD ABOUT IT BEFORE. I WILL SUE IF ME OR ANY OF MY FAMILY ARE HARMED BY THIS ELECTRICAL SHORT. THIS IS JUST A BAD ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227005May 8, 2008
EQUIPMENT, PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT PARKED THE VEHICLE AND WHEN HE PULLED THE BRAKE HANDLE UP, IT WENT ALL THE WAY TO THE TOP. THERE WAS NO BRAKING ABILITY. HE PURCHASED A PARKING EQUALIZER AND CLIP BECAUSE THE CABLE WAS BURNED AND FRAYED. HE WAS INFORMED AT THAT TIME THAT HE HAD TO PURCHASE THE ENTIRE BRAKING SYSTEM ASSEMBLY (LEVER, GRIP, HANDLE) RATHER THAN JUST THE 8 TO 10 INCH EQUALIZER CABLE AND CLIP. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,085.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10225840April 27, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAN WAS DUE FOR INSPECTION THE CHECK ENGINE LIGHT WAS ON THE CAR FAILED FOR EMISSIONS BUT THE CODE THAT WAS GIVEN WAS FOR A POWER STEERING SECTOR SHORTLY AFTER THAT ON MY WAY TO WORK THE CAR JUST STOPPED RUNNING AS I WAS DRIVING DOWN THE ROAD I PULLED OVER TRY A FEW TIMES TO START IT BUT IT WOULD NOT START HAD THE CAR TOWED TO A GARAGE I TOLD THAT IT WAS THE TIMING BELT WHICH I HAD REPLACED 2 WEEKS LATER DROVE CAR FOR ABOUT 30 OR 35 MINS WHEN I SHUT THE CAR OFF I HEARD THE WATER IN THE ENGINE BOILING THERE WAS NOT WARNING LIGHTS OR ANYTHING TO SHOW THAT THE CAR WAS OVER HEATED I HAD TO HAVE THE CAR TOWED AGAIN AND HAVE NOT BEEN ABLE TO DRIVE IT AND WILL NOT DRIVE IT UNTIL I CAE SEE ABOUT HAVING IT REPAIRED AGAIN THIS IT GETTING TO BE VERY EXPENSIVE AND IS COSTING ME TIME AT WORK BECAUSE IM A ONE CAR OWNER LIVING IN A RURAL AREA WITH NOT MANY TRANSPORTATION OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225729April 25, 2008
STRUCTURE
DASHBOARD CRACKING ON 2002 PT CRUISER. WATCHING CRACK WORK IT'S WAY ALONG DASH.. ...TODAY HEARD A LOUD CRACK SOUND AND NOW DASH IS CRACKED IN HALF. I DO NOT SEE ANY RECALL INFO FROM CHRYSLER. I WAS TOLD I WOULD NEED TO PAY FOR A REPLACEMENT DASH. THIS CAR IS GARAGED EXCEPT WHEN WORKING DURING THE DAY. PROBABLY NOT A MAJOR PROBLEM...BUT COULD BE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225394April 22, 2008
ENGINE AND ENGINE COOLING
WE PURCHASED A 2002 CHRYSLER PT CRUISER WITH A 4 CYLINDER ENGINE. AFTER WE HAD IT A FEW MONTH THE CHECK ENGINE LIGHT CAME ON. WE WERE TOLD IT WAS JUST NEEDING TO BE RESET. IN NOVEMBER OF 2007 WE TOOK IT TO PUCKETT DODGE IN SOUTH BOSTON, VA FOR THE CHECK ENGINE LIGHT AND NO POWER. WE WERE TOLD IT WAS THE EXHAUST VALVE ON CYLINDER #3. WE PAID THEM 1700+ TO FIX IT AND SINCE JANUARY IT HAS BEEN CODING ON THE OBD CYLINDER MIS FIRE ON #3. WE TOOK IT BACK YESTERDAY AND SINCE THE MILES WERE OVER THE WARRANTY WE WOULD NEED TO PAY TO HAVE THIS PROBLEM FIXED AGAIN. WE ARE BOTH RETIRED AND JUST DON'T HAVE THE MONEY TO FIX A RECURRING PROBLEM THAT CHRYSLER SHOULD HAVE DONE RIGHT THE FIST TIME. MAYBE THE DEALERSHIP DID ALL THEY COULD DO AND IT IS JUST A BAD ENGINE BUT WE DON'T HAVE THE TIME NOR THE MONEY TO HELP THEM SOLVE THIS BEFORE IT BECOMES AND EPIDEMIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224964April 18, 2008
STRUCTURE:BODY:DOOR
I DECIDED TO DRIVE TO A CITY ABOUT AN HOUR AND A HALF WAY. NOT KNOWING ON THE WAY BACK I WAS GOING TO HAVE TO TIE THE BACK DOOR SHUT. ME, MY BOYFRIEND, AND MY 4 YEAR OLD DAUGHTER WERE WITH ME. WE HAD WENT INTO A MALL. WHEN COMING BACK OUT I HAD OPENED THE BACK DRIVER'S SIDE DOOR OPEN TO LET MY DAUGHTER IN. AFTER I HAD HER BUCKLED IN I TRIED TO SHUT THE DOOR AND IT WOULDN'T SHUT. AFTER SEVERAL ATTEMPTS WE USED SHOE STRINGS AND BELTS TO HOLD THE DOOR SHUT AND MY BOYFRIEND ROAD HOME IN THE BACK TO ALSO HELP HOLD THE DOOR. FOR I DIDN'T WANT MY 4 YEAR OLD TO FALL OUT THE DOOR ON THE WAY HOME. SO FOR THE NEXT TWO WEEKS I HAD A ROPE TIED FROM ONE DOOR TO THE OTHER DOOR AND MY KIDS HAD TO RIDE IN THE FRONT SEAT TO THE BABYSITTERS A FEW BLOCKS AWAY WHICH IS COMPLETELY ILLEGAL BECAUSE OF BEING 4 AND 5. BUT WHAT WAS I TO DO I'M A SINGLE MOM. THE DEALER WANTED TO CHARGE ME 80 DOLLARS JUST TO TELL ME WHAT WAS WRONG AND THEN ANOTHER 80 TO FIX IT PLUS THE PART. NOW I'M HAVING OTHER ISSUES WITH MY 2002 PT CRUISER AND NO MONEY TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224840April 17, 2008
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
THE MULTIFUNCTION TURN SIGNAL SWITCH ALLOWS STOPS WORKING AND FOG LIGHTS STAY ON MAKING THE BATTERY RUN DOWN AND THE ONLY IMMEDIATE REMEDY IS TO DISCONNECT THE FOG LIGHTS, I PULLED THE FUSE. I HAVE READ MANY COMPLAINTS ABOUT THIS ON THE INTERNET, IT IS A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224710April 16, 2008
STRUCTURE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CRACKING DASHBOARD AND THE COOLING FAN ASSEMBLY HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224300April 12, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARINGS WORN OUT AT 79,000 MILES ALL 4 BRAKE ROTORS WORN OUT 79,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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