Chrysler Crossfire Complaints (2007)

52 consumer complaints on file.

#10749932August 19, 2015
STRUCTURE:BODY
I OWN TWO CROSSFIRE CONVERTIBLES; A 2005 AND 2007. IN 2010 MY GLASS FELL OUT OF MY REAR TOP IN THE 2005 CROSSFIRE AT THE AIRPORT . WHEN I GOT BACK IT HAD FALLEN COMPLETELY OUT EXCEPT FOR THE CORD CONNECTING THE DEFOGGER. THIS DAMAGED A COMPUTER PART WHICH COST OVER $1000 IN THE TRUCK FROM WATER. ANYWAY IN JULY OF 2014 THE EXACT SAME THING HAPPENED TO MY 2007 CROSSFIRE CONVERTIBLE. OVER A PERIOD OF A FEW DAYS THE REAR GLASS JUST FELL COMPLETELY OUT. THE GLUE JUST GAVE WAY. ( WHAT EINSTEIN THOUGHT ANY GLUE WOULD HOLD A HEAVY PLATE GLASS WINDOW TO CANVAS ANYWAY). BOTH OF THESES CARS HAVE BEEN ONLY GARAGE KEPT. ANYHOW I TOOK THE CAR TO CHRYSLER AND THEY TOLD ME I WOULD HAVE TO PAY $2540 TO GET A NEW TOP EVEN THOUGH I HAD THE EXTENDED BUMPER TO BUMPER INSURANCE PROTECTION. THE PLAN APPARENTLY DID NOT COVER THE TOP BECAUSE IT WAS CONSIDERED UPHOLSTERY. I PROCEEDED TO TELL THEM THE EXACT SAME THING HAPPENED TO THE 2005. WELL BEHOLD TO MY DELIGHT THERE WAS SO MANY COMPLAINS ON THE 2005 TOP CHRYSLER HAD PUT AN EXTENSION OF THE WARRANTY TO 100,000 OR 10 YEARS. THE 2005 HAD ONLY 40,000 MILES PUT I HAD PURCHASED IN JULY OF 2004 SO I HAD JUST UNDER A MONTH LEFT UNDER THE EXTENDED WARRANTY. SO BY COMPLAINING ABOUT THE 2007 I GOT A NEW TOP ON THE 2005. COURSE NO ONE AT CHRYSLER WOULD HAVE LET ME KNOW , I FOUND OUT ONLY BY CHANCE. A RELIABLE COMPANY WOULD HAVE SENT OUT A WRITTEN NOTICE. I ALSO FIND OUT THAT THE 2007 HAS NO SUCH 100,000 EXTENDED WARRANTY SO I HAVE BEEN DRIVING A CAR WITHOUT A PROPER REAR WINDOW BECAUSE I AM STILL WAITING FOR CHRYSLER TO FIX THE OBVIOUS MANUFACTURE DEFECT. WHY WOULD THEY FIX THE 2005 AND NOT THE 2007 WHICH IS TWO YEARS NEWER WITH THE EXACT SAME PROBLEMS ? MY FAMILY HAVE OWNED NEARLY A DOZEN CHRYSLERS OVER THE YEARS BUT I THINK THE PROBLEMS WITH THESE WINDOWS MAY BE ENOUGH TO KEEP MY FROM EVER BUYING ANOTHER. IT IS JUST POOR BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726985June 23, 2015
VISIBILITY/WIPER, STRUCTURE:BODY, UNKNOWN OR OTHER
THE REAR WINDOW IS SLOWLY BUT SURELY SEPARATING FROM THE CONVERTIBLE TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717071May 18, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
WHILE PARKED, THE REAR CONVERTIBLE TOP GLASS WINDOW SEPARATED FROM THE FROM THE FABRIC AND IS HANGING DOWN-- OBSTRUCTING REAR VISION, PREVENTING TOP OPERATION, AND MAKING THE CAR NOT WEATHER TIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712555April 23, 2015
UNKNOWN OR OTHER
ONE DAY, WHILE THE CAR WAS PARKED, I NOTICED THE REAR WINDOW GLASS WAS FALLING OFF OF THE CONVERTIBLE TOP.THE GLUE THAT HELD THE GLASS WINDOW IN PLACE HAD COMPLETELY FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659915November 20, 2014
VISIBILITY/WIPER, STRUCTURE
I'M "COPYING/PASTING" SOMEONE ELSE'S WORDS AS THEY HAVE DESCRIBED EXACTLY WHAT I'M EXPERIENCING! I BOUGHT THIS VEHICLE IN SEPTEMBER, 2013 AND HAVE JUST NOW EXPERIENCED THE FOLLOWING PROBLEM. I'VE ALSO DONE AN ONLINE SEARCH & CAME ACROSS THIS SITE W/OTHER COMPLAINTS FILED! I WILL KEEP LOOKING FOR OTHER SITES TO FILE THE SAME COMPLAINT UNTIL SOMETHING IS DONE! "I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED KEPT." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653452November 7, 2014
STRUCTURE, VISIBILITY
I OWN A 2007 CHRYSLER CROSSFIRE ROADSTER (CONVERTIBLE). THE GLASS IN THE REAR WINDOW IS SEPARATING FROM THE CANVAS TOP. THE TOP HAS NO SIGNS OF DAMAGE IN ANY OTHER AREA. THE DEALER IS TELLING ME THAT IT NOW NEEDS A NEW TOP AT A COST IN EXCESS OF $2,000. AFTER DOING RESEARCH, I DISCOVERED THAT THIS IS A VERY COMMON PROBLEM AND APPEARS TO BE A MANUFACTURING DEFECT IN THE ADHESIVE USED TO CONNECT THE TWO PIECES. THERE WERE APPARENTLY MANY COMPLAINTS ABOUT THE 2005 VERSION OF THIS CAR, SO CHRYSLER HAS EXTENDED THE WARRANTY TO 100,000 MILES...AND COVERED THE REPLACEMENT OF THE TOPS ON THOSE CARS. FOR SOME REASON THEY ARE REFUSING TO DO SO ON THE 2007 MODEL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM WITH THIS CAR BUT PERHAPS ENOUGH COMPLAINTS HAVE NOT BEEN FILED. PLEASE DOCUMENT MY CLAIM IN THE HOPES THAT CHRYSLER WILL STAND BY THEIR PRODUCT AND REPAIR THIS DEFECTIVE ROOF. THE CAR IS IN OTHERWISE PERFECT SHAPE AND IS DILIGENTLY TAKEN CARE OF....IS GARAGED AT NIGHT AND DURING THE BUSINESS DAY. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640666October 1, 2014
AIR BAGS
WE PURCHASED THE VEHICLE ON 05/20/13. THE LIGHT THAT WARNS OF AN AIR BAG PROBLEM WAS ON. WE TOOK IT TO FEENY CHRYSLER,DODGE JEEP IN GAYLORD MICHIGAN ON 06/10/13. THEY FOUND THAT MICE HAD CHEWED SOME OF THE WIRES. THEY REPAIRED THE WIRES AND REMOVED SOME MOUSE NESTS THAT THEY FOUND. HOWEVER THE AIR BAG LIGHT WAS STILL ON AND THEY SAID WE NEEDED A NEW AIR BAG MODULE. WE DROPPED THE VEHICLE OFF AGAIN ON 06/26/14 TO HAVE THEM CHECK THE AIR BAG LIGHT AGAIN. THIS TIME THEY PUT A NEW MODULE IN AND THE LIGHT WAS STILL ON, INDICATING THAT THERE WAS NO COMMUNICATION TO THE MODULE. SO, THEY ORDERED ANOTHER MODULE AND INSTALLED IT. WHEN THAT ONE HAD THE SAME RESULT,(THE MODULE NOT COMMUNICATING), THEY CALLED CHRYSLER FOR HELP. THEY THEN WENT INTO THE DASHBOARD AND FOUND A PINCHED WIRE, FIXED THAT AND NOW EVERYTHING WORKS. MY POINT IS, IT WAS A MANUFACTURING ERROR ( A PINCHED WIRE) CREATING A SERIOUS SAFETY PROBLEM FOR THE OWNER. THE PREVIOUS OWNER TOLD US THAT THE LIGHT WAS ON WHEN SHE BOUGHT IT IN 2011. AT THAT TIME IT WAS STILL UNDER THE WARRANTY AND I THINK IT SHOULD STILL BE COVERED NOW BECAUSE IT IS A SAFETY ISSUE IN SPITE OF THE AGE OF THE VEHICLE AND THE FACT THAT IT ONLY HAS 38333 MILES ON IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610811July 15, 2014
VISIBILITY
I PURCHASED A 2007 CHRYSLER CROSSFIRE ROADSTER CONVERTIBLE USED 14.500 MILES IN 2//2014 THIS WAS MY DREAM CAR, ON 7/7/2014 ME AND MY WIFE WHERE HEADING OUT FOR DINNER, AS WE APPROACH THE CAR SOMETHING DID NOT SEEM THE RIGHT AS WE FURTHER INSPECTED THE CAR THE BACK WINDOW WAS LAYING BEHIND THE TWO SEATS, WE LOOKED AT EACH OTHER THINKING SOMEBODY MUST OF BROKE INTO CAR, AT THIS POINT I FURTHER INSPECTED CAR IT WAS OBVIOUSLY THE SEAL LET LOOSE SO WE DECIDED TO DINE IN, AFTER DINNER I DECIDED TO GOOGLE THE ISSUE, TO MY SURPRISE, THIS WAS A VERY COMMON PROBLEM. THIS HAS BEEN GOING ON SINCE THEY STARTED BUILDING THE CROSSFIRE. I WAS EVEN MORE SHOCKED TO FIND OUT THAT CHRYSLER DID NOT ADDRESS THIS PROBLEM. THEN I THOUGHT IT MUST BE A FACTORY RECALL FOR A SAFETY PROBLEM, AND WE DIDN'T RECEIVE IT YET SEEING WE JUST PURCHASED THE CAR. THIS ISSUE HAS BEEN EATING AT ME SO I CALLED CHRYSLER TO VOICE MY CONCERNS THEY EXPRESS THAT THIS WAS NOT THEIR PROBLEM. I'M GLAD THAT MY WIFE WAS NOT DRIVING WITH OUR GRANDBABY SEEING THAT CHILD SEATS FACE BACK . I WAS PROUD THAT THE GOVERNMENT BAILED OUT CHRYSLER. BUT THIS EXPERIENCE IS THE REASON THEY WENT BELLY UP AND BANKRUPT IN THE PAST KEEP YOUR EYES ON HOUSTON TEXAS CRAIGSLIST, BECAUSE I REFUSE TO OWN A CAR THAT ENDANGERS MY FAMILY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606865June 29, 2014
VISIBILITY/WIPER
WHILE DRIVING DOWN THE ROAD I NOTICED A LOT OF ROAD NOISE COMING FROM THE REAR AREA AND FOUND THAT THE REAR WINDOW GLASS WAS COMING DETACHED FROM THE TOP FABRICK. OVER THE NEXT TWO WEEKS THE WINDOW AND ALMOST COMPLETELY COME APART FROM THE TOP. I HAVE FOUND THAT CHRYSLER HAS OFFERED THROUGH THEIR TSB-23035-11 REVA SERVICE BULLETIN TO COVER THIS PROBLEM ON 2005 MODELS UP TO TEN YEARS OR 100,000 MILES. MY PROBLEM IS IDENTICAL TO THE 2005 AND I ONLY HAVE ABOUT 57,000 MILES ON THE VEHICLE BUT THEIR CUSTOMER SATISFACTION CENTER ONLY REFERED ME TO THE DEALER WHO HAS STATED THAT THE TOP NEEDS TO BE REPLACED AT A COST OF $1650 TO ME WITH NO ASSISTANCE FROM CHRYSLER. THE TOP IS IN EXCELLENT CONDITION AND IT IS UNREALISTIC THAT THIS SHOULD BE ANYTHING BUT A MANUFATURING DEFECT. I HAVE SEEN ON THE INTERNET THAT MANY OTHER CROSSFIRE OWNERS HAVE THE SAME ISSUE AS I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541904September 4, 2013
STRUCTURE
I'D LIKE TO REPORT THE BACK WINDOW STARTING TO BECOME UNGLUED FROM THE CONVERTIBLE TOP! I HAVE READ MANY REPORTS ABOUT THIS HAPPENING TO THE 2005'S AND 2007'S. IT DOESN'T SEEM TO BE COVERED AND THERE HAS BEEN NO RECALL. SOMETHING SHOULD BE DONE! THIS IS AN EXPENSIVE THING TO FIX AT THE DEALER, REPLACING THE WHOLE TOP!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515407June 6, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, THE REAR OF THE SUN ROOF WINDOW BECAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461493June 13, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHRYSLER CROSSFIRE ROADSTER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO HAVE THE FAILURE DIAGNOSED. THE CONTACT STATED THAT THE GLUE WHICH HELD THE WINDSHIELD IN PLACE CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,002.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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