Chrysler Concorde Complaints (2000)

307 consumer complaints on file.

#10148208January 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE AN 2000 CHRYSLER CONCORDE AND WAS TURNING FROM ONE HIGHWAY TO NEXT AND CAR DIED RIGHT IN MIDDLE OF TURN. THERE WERE NO WARNING LIGHTS OR LOUD ENGINE SOUNDS THAT WOULD INDICATE SOMETHING WAS WRONG. HAD CAR TOWED TO CHRYSLER DEALERSHIP AND THEY SAID ENGINE HAD FROZE UP AND WOULD COST $7,100 TO REPLACE IT WITH NEW ENGINE AS NO USED ENGINES WERE AVAILABLE. CAR ONLY HAD 85,300 MILES ON IT AND HAD REGULAR MAINTENANCE...WARRANTY HAD EXPIRED PREVIOUS YEAR. CALLED DAIMLER-CHRYSLER CORP AND THEY WERE VERY RUDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147494January 11, 2006
ENGINE AND ENGINE COOLING
COMPLETE 2.7L ENGINE FAILURE AT 87,000 MILES. OIL CHANGES OCCURRED EVERY 3,000 MILES (MORE THAN THE RECOMMENDATION BY THE MANUFACTURER). SCHEDULE A IN THE OWNERS MANUAL RECOMMENDS OIL CHANGES EVERY 7500 MILES UNDER "NORMAL" OPERATING CONDITIONS. SCHEDULE B RECOMMENDS OIL CHANGES EVERY 3000 MILES IF YOU OPERATE YOUR VEHICLE UNDER ONE OR MORE OF THE FOLLOWING CONDITIONS: 1. DAY AND NIGHT TEMPERATURES ARE BELOW FREEZING OR 2. FREQUENT STOP AND GO DRIVING OR 3. FREQUENT LONG PERIODS OF ENGINE IDLING OR 4. FREQUENT SHORT TRIPS OF LESS THAN 5 MILES OR 5. FREQUENT OPERATION AT SUSTAINED HIGH SPEEDS DURING HOT WEATHER, ABOVE 90 DEGREES FAHRENHEIT OR 6. FREQUENT TRAILER TOWING OR &. TAXI, POLICE OR DELIVERY SERVICE, NON OF WHICH APPLY TO OUR SITUATION AND WE STILL CHANGED THE OIL EVERY 3000 MILES. WITHOUT ANY INDICATION OF A PROBLEM, THE ENGINE SHUT DOWN ON THE HIGHWAY TRAVELING AT 70 MPH PLACING US IN A VERY DANGEROUS SITUATION TRYING TO COAST TO A SAFE PLACE. THE CAR WAS TOWED TO A CLOSED CHRYSLER DEALERSHIP ON A SATURDAY EVENING AND WE WERE STRANDED TRYING TO FIND A RENTAL CAR. THE CHRYSLER DEALERSHIP STATED THE NEXT MONDAY THAT THE ENGINE NEEDED TO BE REPLACED AT A COST OF $7400. CONSIDERING THAT THE BALANCE OF THE CAR LOAN IS $6000, IT IS NOT FEASIBLE TO REPAIR THE CAR AT THAT COST. UNFORTUNATELY, WE ARE STILL MAKING PAYMENTS ON THIS CAR THAT WE CANNOT DRIVE AND WE ARE ALSO PAYING A STORAGE FEE SINCE WE ARE UNABLE TO KEEP A BROKEN DOWN CAR AT OUR RESIDENCE. AT THE SAME TIME WE HAVE BEEN PAYING FOR A RENTAL CAR UNTIL WE FIND ANOTHER VEHICLE. I CONTACTED CHRYSLER CUSTOMER RELATIONS DEPT. 1/11/06 AND SPOKE WITH A SCREENER WHO GAVE ME A REFERENCE NUMBER AND PASSED ME ON TO CHRYSLER REP. #177 ONLY TO BE TOLD BY CHRYSLER REP. ID#177 THAT IT'S NOT THEIR PROBLEM, IT'S OUR PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147284January 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT STATED WHILE PULLING OUT FROM A PARKING SPACE AT 5-7 MPH THE CAR STARTED MAKING A LOUD NOISE AND THE ENGINE LOCKED. THE DEALER SAID THE TIMING CHANGE BROKE WHICH CAUSED THE ENGINE TO SHUT DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145847December 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
OIL LIGHT WENT ON YESTERDAY MORNING. I IMMEDIATELY STOPPED AT A SERVICE STATION AND THEY PUT IN A QUART OF OIL. ON THE WAY HOME FROM WORK LAST NIGHT, OIL LIGHT WAS STILL ON. I STOPPED AT ANOTHER SERVICE STATION AND THEY PUT IN ANOTHER QUART OF OIL. MINUTES LATER, THE ENGINE SHUT OFF WHILE I WAS DRIVING. I PUSHED THE CAR INTO A NEARBY GAS STATION AND HAD THE CAR TOWED TO THE DEALERSHIP THIS MORNING. THEY JUST INFORMED ME THAT I NEED A NEW ENGINE - MINIMUM COST WILL BE $6,400. THEY ADVISED THAT THESE WERE NOT GREAT ENGINES AND CHRYSLER IS NOT PROUD OF THEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145727December 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT WENT TO START THE VEHICLE AND IT WOULD NOT START. HE HAD THE VEHICLE TOWED TO A DEALERSHIP. THEY FOUND THE TENSIONER IN THE ENGINE BROKE, CAUSING THE ENGINE TO BLOW UP. REPAIRS WILL BE AT THE CONTACT'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141731November 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY THE FUEL TANK BRACKET FELL OFF. THE CONTACT'S HUSBAND THEN DROVE THE VEHICLE TO A LOCAL SERVICE STATION. THE MECHANIC FOUND THAT THE BRACKET RUSTED AND REPLACED IT. *AK UPDATED 01/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141231October 30, 2005
STEERING:RACK AND PINION
THE RACK AND PINION STEERING SYSTEM IN MY 2000 CHRYSLER CONCORDE FAILED TO OPERATE WITHOUT ANY WARNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140858October 26, 2005
STRUCTURE:BODY
DT: CONTACT STATED WHILE DRIVING THE PLASTIC TRIM BETWEEN THE WINDSHIELD AND HOOD BEGAN TO VIBRATE. THE VIBRATION STARTED IN THE CENTER AND THEN THE PLASTIC TRIM CAME OFF. UPON INSPECTION, HE DETERMINED THAT THE PLASTIC CLIP ATTACHED TO THE TRIM OF THE METAL BROKE. THE PLASTIC CLIPS WEAKENED AND DISCONNECTED FROM THE CAR. THE DEALERSHIP DID NOT INSPECT THE VEHICLE TO SEE WHY IT CAME OFF. THE PART HAS NOT BEEN REPLACED. THE DEALERSHIP TOLD THE CONTACT TO REPORT THE PROBLEM TO CHRYSLER. *AK UPDATED 11/16/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137865October 20, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE DRIVING IT IN THE MIDDLE OF TRAFFIC THE TIMING CHAIN WENT OUT AND THE ENGINE WAS TRASHED. THIS OCCURRED ON 9-22-05. THE CONTACT WAS TO HAVE A NEW ENGINE INSTALLED. HE FOUND SOME INFORMATION ON THE INTERNET ABOUT HOW OIL SLUDGE BUILDUP IN THESE ENGINES COULD CAUSE THE TIMING CHAIN TO FAIL, WHICH CAUSES THE ENGINE TO MALFUNCTION. APPARENTLY, THIS WAS A KNOWN PROBLEM WITH THESE ENGINES. THE CONTACT STATED MERCEDES BENZ AND VOLKSWAGEN HAVE THE SAME PROBLEM BECAUSE THEY HAVE THE SAME ENGINE. THEY HAVE EXTENDED THEIR WARRANTIES TO COVER SLUDGE PROBLEMS BEYOND THE NORMAL WARRANTY PERIOD. HE HAS NOT YET TALKED TO THE DEALER.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139980October 17, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT HEARD A TAPPING NOISE COMING FROM THE ENGINE ON SEPTEMBER 5, 2005. HE HAD NOT DRIVEN IT FOR A COUPLE OF DAYS. THEN, HE TOOK IT TO A MECHANIC, AND THEY TOLD HIM THEY BELIEVED THAT IT HAD AN ENGINE PROBLEM. THE CONTACT DROVE THE VEHICLE HOME, AND THE NEXT TIME HE TRIED TO START VEHICLE UP BUT IT WOULD NOT START. THE CONTACT TOWED IT TO A DEALER, AND THEY SAID THE ENGINE NEEDED TO BE REPLACED. HE HAD THE ENGINE REPLACED NOW.*AK UPDATED 12/7/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140010October 17, 2005
ENGINE AND ENGINE COOLING
NO WARNING THE CAR JUST BROKE DOWN. I HAD IT TOWED TO MY MECHANIC, AND THEY TOLD ME THE ENGINE WAS BLOWN, DUE TO SLUDGE, AND IT WOULD BE ABOUT $5000.00 TO FIX IT. I HAVE NOT HAD THE CAR REPAIRED YET.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139004October 7, 2005
UNKNOWN OR OTHER
IM NOT TO SURE WHY MY CAR DID THIS. I JUST SHUT OFF IN STOP AND GO TRAFFIC LUCKILY, BECAUSE I HAD MY 2YEAR OLD SON IN THE CAR. I WAS ABLE TO START IF BACK UP AND GET HOME. IT DIDNT HAPPEN AGAIN BUT YOU NEVER KNOW WHEN IT WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137008September 19, 2005
ENGINE AND ENGINE COOLING
1) TIMING CHAIN FAILED @72000 MILES WITHOUT WARNING (CHRYSLER REPAIRED AFTER GIVING ME HELL FOR TWO WEEKS EXTENDED WARRANTY RAN OUT @ 75000 MILES 2)LAST WEEK THE ENGINE FAILED WITHOUT ANY WARNING AT 76000 MILES. CHRYSLER WILL NOT DO ANYTHING THE EXTENDED WARRANTY IS OVER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133573August 19, 2005
ENGINE AND ENGINE COOLING
DT: WHILE DRIVING ABOUT 30-35 MPH ON A STREET AND THE VEHICLE CUT OFF. THERE WAS NO STALLING LOSS OF ALL POWER. THE STEERING WAS STILL WORKING THOUGH IT WAS HARD TO TURN THE VEHICLE. PULLED TO THE SIDE OF THE STREET AND CALLED FOR A MECHANIC. A LOCAL MECHANIC CAME AND TOWED VEHICLE TO AN INDEPENDENT SERVICE REPAIR SHOP. THEE IT WAS DISCOVERED THERE WAS BROWN SLUDGE, AND THIS WAS CAKED UP BEYOND REPAIR. SUGGESTED THE ENGINE WOULD HAVE TO REPLACED. NO REPAIRS HAVE BEEN MADE AT THIS TIME DUE TO THE EXPENSE OF A NEW ENGINE REPLACEMENT. CONTACTED BOTH DEALER AND MANUFACTURER, WHO DID NOT WISH TO REPLACE OR HELP THE CONSUMER WITH THE REPLACEMENT. THIS VEHICLE WAS REGULARLY SERVICED AND MAINTAINED. THIS HAPPENED AT 61, 000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130038August 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: CONSUMER HEARD A KNOCKING NOISE WHILE DRIVING OR IDLING. TOOK VEHICLE TO A MECHANIC, WHO WAS UNABLE TO REPAIR CAR BECAUSE HE DID NOT KNOW WHAT THE NOISE WAS. REFERRED TO A DEALERSHIP, WHO HAD 3 TECHNICIANS INSPECT THE VEHICLE. IT WAS SUGGESTED NOT TO DRIVE ANY FURTHER OR THE MOTOR MAY BLOWOUT. A NEW MOTOR WAS RECOMMENDED. THERE WAS SLUDGE IN THE ENGINE AND SHAVINGS IN THE OIL PAN. CONSUMER WAS NOT EXACTLY SURE WHAT THE FINAL DIAGNOSIS WAS ON THE MOTOR, BUT REMEMBERED THE SLUDGE AND SHAVINGS. CONTACTED CHRYSLER ABOUT THE MOTOR BECAUSE THE VEHICLE HAD BEEN MAINTAINED REGULARLY. CHRYSLER RETURNED CONSUMER'S CALL AND STATED THEY WOULD PAY 50% OF THE BILL FOR THE REPLACEMENT OF THE MOTOR. VEHICLE IS IN THE SHOP FOR REPAIRS NOW. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133365August 18, 2005
STRUCTURE:BODY:TRUNK LID
DT: 2000 CHRYSLER CONCORD. THE CONSUMER STATED WHEN OPENING THE TRUNK IT FELL DOWN HARD. THE HYDRAULIC LIFTS THAT HOLD THE TRUNK OPEN HAD TO BE REPLACED. THE DEALERSHIP DID NOT KNOW WHY THIS HAPPENED. THE CONSUMER STATED THE TRUNK WAS NOT OPENED OFTEN. BOTH WERE REPLACED, LEFT AND RIGHT LIFTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132878August 15, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WAS PURCHASED USED FROM YANKEE FORD,SO.PORTLAND. WITH 60,000 MILES ON IT. AFTER A FEW DAYS, THE CAR SEEMED TO IDLE HIGH. YANKEE FORD DIAGNOSTIC COULD FIND NOTHING WRONG. IN 2004 FALL, I TOOK IT IN BECAUSE IT WAS RUNNING HOT, THE ENGINE SOUNDED ROUGH. THE OIL CHANGES WERE UP TO DATE. THE OIL WAS CLEAN WHEN THE MECHANIC LOOKED AT IT. HE DID A DIAGNOSTIC CHECK. THEN HE LOOKED IN THE ENGINE. IT WAS VERY DIRTY. WHEN THE MACHINE SHOP CLEANED IT, THE MECHANICS SAID THEY NEVER SAW ANYTHING LIKE IT, IT WAS CAKED WITH SLUDGE. THE CAR HAS BEEN SITTING IN THE SHOP WHILE THE MECHANIC HAS LOOKED FOR A NEW USED ENGINE. THE COST IS VERY, VERY HIGH AND I STILL OWE $7,000 ON THE CAR. IT HAD LESS THAN 80,000 MILES ON IT WHEN I TOOK IT IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132111August 9, 2005
ENGINE AND ENGINE COOLING
BOUGHT A USED 2000 CHRYSLER CONCORDE W/2.7 ENGINE 1 YEAR AGO W/51000 MILES ON IT I DROVE IT ONLY 1 YEAR AND ENGINE STOPPED WAS TOLD BY REPAIR SHOP IT WOULD REQUIRE A MAJOR REPAIR JOB AND AROUND $4000.00 TO REPAIR . CHRYSLER KNEW OF THIS ENGINE FAILURE SINCE IT CAME OUT AND SHOULD BE HELD ACCOUNTABLE FOR NOT RECALLING FOR REPAIRS. THOMA STROWBRIDGE SR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124918July 25, 2005
VEHICLE SPEED CONTROL
DT: WHILE DRIVING, THE BRAKES AND THE GAS FELT LIKE THEY WERE ACCELERATING, IT ACCELERATED SO BAD THE CONSUMER RAN A STOP SIGN. THE BRAKES WOULD NOT STOP VEHICLE. HAD TO PUT IT IN PARK, AND THE ENGINE REVVED UP OVER 100 MPH, AND THE CAR WAS FULL OF GAS FUMES. THE BRAKES WOULD NOT WORK, AND CONSUMER DIDN'T TOUCH THE GAS PEDAL. IT KEPT ACCELERATING. CONSUMER HAD NO CONTROL OF VEHICLE. IT SLOWED DOWN, BUT IT WOULDN'T STOP. THE CONSUMER HAD TO PULL THE KEY OUT OF THE IGNITION TO GET THE CAR TO COME TO A STOP.*AK THE CONSUMER STATED WHILE DRIVING, SHE EXPERIENCED UNWANTED ACCELERATION. THE CONSUMER CONTINUOUSLY STEPPED ON THE BRAKE, BUT COULD NOT GET THE VEHICLE TO STOP. THE VEHICLE WOULD SLOW DOWN FOR A MOMENT AND THEN CONTINUED TO PICK UP SPEED. IT FELT LIKE THE BRAKE AND ACCELERATOR PEDAL WERE BEING APPLIED SIMULTANEOUSLY. THE CONSUMER FINALLY MANAGED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, HOWEVER THE NEXT DAY THE CONSUMER WAS INFORMED THEY COULD NOT DUPLICATE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128118July 8, 2005
EQUIPMENT
2000 CHRYSLER CONCORDE LH; AC EVAPORATOR FAILED AFTER ABOUT 3 YEARS; DEALER CHARGED ME MORE THAN $500 FOR AN ANALYSIS AND RE-CHARGE, WHICH LASTED 2 MONTHS; TOOK IT BACK TO DEALER, WHO THEN TOLD ME IT WAS THE AC EVAPORATOR, AND THAT IT WAS OUT OF WARRANTY! TO FIX IT WOULD COST MORE THAN $1,200. I CONTACTED THE DEALER AND CHRYSLER ON 7.8.2005 AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THIS IS GROSSLY UNFAIR -- ESPECIALLY WHEN CHRYSLER KNOWS THERE IS A KNOWN DEFECT IN ITS AIR CONDITIONING SYSTEMS. CHRYSLER SAID THERE HAS BEEN NO RECALL ON THIS EQUIPMENT SO THERE IS NOTHING THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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