Chrysler Concorde Complaints (1998)

175 consumer complaints on file.

#10172176October 30, 2006
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH AT NIGHT ON NORMAL ROAD CONDITIONS, THERE WAS POOR HEADLIGHT ILLUMINATION. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO REPLACE THE RADIATOR FAN, THE CONTACT WAS ALERTED THAT THE HEAD LIGHT GASKET NEEDED TO BE CHANGED, WHICH REQUIRED THE BUMPER TO BE DISMOUNTED TO REPLACE THE HEAD LIGHT LAMP. THE WAS MADE THE REPAIR RATHER EXPENSIVE. THE MOISTURE AND DUST ENTERING INTO THE HEAD LIGHT REDUCED THE ILLUMINATION POWER CREATING A SAFETY RISK FOR NIGHT DRIVING. THE MANUFACTURER WAS CONTACTED WHO CONNECTED CONFERENCED THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS NOT RECALL FOR THE HEAD LIGHT DEFECT AND THE REPAIR HAD TO BE COVERED BY THE CONTACT. THE CONTACT REFUSED TO PERFORM THE REPAIR. LATER THE HEAD LIGHT LAMP WAS REPLACED BY AN INDEPENDENT MECHANIC WHO DID NOT REPLACE THE GASKET, CONSEQUENTLY THE POOR ILLUMINATION PROBLEM REMAINED WITHOUT RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172050October 28, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY ENGINE FAILED WITH NO WARNING AT ALL WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171638October 23, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:POWER ADJUST
ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED MECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167671September 8, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON THE FREEWAY THERE WAS A LOUD NOISE AND THE VEHICLE STALLED SUDDENLY WITHOUT WARNING. THE CHECK ENGINE LIGHT ILLUMINATED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND DETERMINED THE ENGINE FAILED AND A NEW ENGINE WOULD HAVE TO BE INSTALLED. THE CONTACT MAINTAINED OIL CHANGES EVERY 3,000 MILES. ON ONE OCCASION, THE OIL LIGHT ILLUMINATED INDICATING THE OIL WAS LOW, BUT THE OIL WAS AT THE PROPER SPOT WHEN CHECKED. WHEN THE CONTACT ACCELERATED THE VEHICLE, BLUE SMOKE CAME OUT OF THE EXHAUST. THE VEHICLE ALSO FAILED THE SMOG CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165991August 18, 2006
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 1998 CHRYSLER CONCORD THAT RECEIVED ROUTINE MAINTENANCE. WHILE DRIVING ON DAY, I HEARD A KNOCKING NOISE COME FROM THE ENGINE. I PULLED OVER AND TURNED THE CAR OFF. THE CAR NEVER CUT BACK ON AND THE MECHANIC STATED THAT THE ENGINE LOCKED UP. I PHONED SEVERAL ENGINE REPAIR COMPANIES AND WAS NOTIFIED THAT THEY RECEIVE MANY COMPLAINTS / REQUESTS FOR THE ENGINES. THEY ALSO STATED THAT THE CONCORD HAD ONE OF THE WORST PERFORMING AND THE MOST EXPENSIVE ENGINES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164126August 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THE VEHICLE STALLED WHILE ATTEMPTING TO ACCELERATE AT AN INTERSECTION. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THAT THE ENGINE FAILED BECAUSE THERE WAS SLUDGE IN THE OIL. THE ENGINE NEEDS TO BE REPLACED. UPDATED 11/21/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163389July 25, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH, THERE WAS A RATTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED COMPLETELY, AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THAT THE ENGINE HAD DROPPED A VALVE, AND THAT THE VEHICLE NEEDED A COMPLETE ENGINE REPLACEMENT. THERE WERE NO REPAIRS WERE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162566July 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GEAR SHIFT LEVER IS VERY HARD TO MOVE. SOMETIMES NEEDING BOTH HANDS TO PUT IT IN GEAR. SOMETIMES IT WILL NOT COME OUT OF REVERSE AND GO TO PARK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161304July 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1998 CHRYSLER CONCORDE LXI AND CURRENTLY THE MILEAGE ON THIS CAR IS AROUND 84000. ON JUNE 28, 2006, WHILE DRIVING, SUDDENLY ENGINE MAKING A RATTLING NOISE WITHOUT ANY WARNING OR INDICATIONS, AND LOST POWER AND TURNED OFF. AFTER OBTAINING THREE DIFFERENT EXPERT OPINIONS FROM DIFFERENT MECHANICS, I HAVE BEEN TOLD THAT THE ENGINE HAS FAILED AND I HAVE TWO OPTIONS - EITHER PUT A NEW ENGINE OR JUNK IT. THE ESTIMATED COST OF REPAIR IS AROUND $6000. I CALLED THE CHRYSLER TODAY (JULY 2, 2006) AND RECEIVED A FILE NUMBER (IT IS 15115756). AT THE END OF THE CALL, I WAS TOLD THAT CHRYSLER CANNOT HELP IN THIS MATTER. I HAVE THE UNDERSTANDING THAT CHRYSLER HAS RECEIVED MANY COMPLAINTS ABOUT THIS PROBLEM AND IN MANY CASES, THEY HAVE GOT THE CARS REPAIRS AT THEIR COST. KEEPING IN VIEW THE MANY PEOPLE COMPLAINING ABOUT THIS, I FEEL THAT CHRYSLER NEED TO LOOK INTO THIS VERY CAREFULLY AND MUST TAKE THE RESPONSIBILITY OF HAVING IT REPAIRED AT THEIR COST. I NEVER EXPECTED THIS KIND OF TROUBLE WITH THIS CAR, ESPECIALLY FROM A PIONEER MANUFACTURING AUTOMAKER COMPANY LIKE CHRYSLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159614June 12, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE ENGINE STARTED MAKING A NOISE THEN LOST POWER. I HAD IT TOWED TO A LOCAL REPAIR SHOP WHO BELIEVES THAT THE "WRIST PIN" MAY HAVE FAILED AND THE ONLY WAY TO FIND OUT FOR SURE IS TO TEAR IT DOWN. THEY DON'T RECOMMEND REPAIRING DUE TO THE AMOUNT OF WORK AND OTHER POTENTIAL ENGINE PROBLEMS BUT TO REPLACE THE WHOLE ENGINE. COST $2000 - $3000. I CALLED CHRYSLER AND RECEIVED A FILE NUMBER. THEY WILL NOT COMMIT TO ANYTHING UNTIL A AUTHORIZE CHRYSLER REPAIR SHOP DIAGNOSIS THE PROBLEM AND OF COURSE I WILL HAVE TO PAY FOR THE DIAGNOSIS. THE VEHICLE IS ONLY 8 YEARS OLD AND ONLY HAS 55,000 MILES ON IT. I WOULD THINK AN ENGINE HAS A LONGER LIFE THAN THAT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158338May 26, 2006
ENGINE AND ENGINE COOLING
VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156802May 4, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT*: THE CONTACT STATED WHILE AT AN INTERSECTION, THE TEMPERATURE GAUGE ELEVATED TO THE RED AREA, AND SMOKE CAME OUT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THE BLEEDER VALVE AB CONNECTOR HAD MELTED. AFTER THIS WAS REPLACED IT WAS DETERMINED THE ENGINE NEEDED TO BE REPLACED AS A RESULT OF THE FAILURE. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155949April 24, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONNECTING ROD BEARINGS IN MY 1998 CONCORD FAILED, CAUSING EXCESSIVE KNOCKING AND LOSS OF OIL PRESSURE LEADING TO NOISE IN THE TOP END. .BECAUSE OF THE HIGH DEMAND FOR THESE 2.7 LITER ENGINES THE REPAIR COST IS IMPOSSIBLE FOR ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152337March 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR WILL NOT START AFTER SHORT DRIVE. YOU HAVE TO WAIT ONE HOUR BETWEEN RESTARTS. MANY ATTEMPTS TO REPAIR AT OUR LOCAL FIVE STAR DEALER. FUEL FILTER WAS CHANGED, RADIATOR,OXYGEN. SENSOR,FUEL PUMP. WE WERE TOLD THAT ETHANOL FUEL WAS THE ISSUE, AND TO ONLY USE PREMIUM. THIS HAS NOT RESOLVED THE ISSUE . WE HAVE SPENT THOUSANDS ON REPAIRS WITH NO SOLUTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148465January 24, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ALL LIGHTS ON THE DASHBOARD ILLUMINATED AS THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD. ALTHOUGH NO VISIBLE FLAMES WERE SEEN, THE FIRE DEPARTMENT WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INITIAL INSPECTION. THE DEALERSHIP DETERMINED THE TIMING BELT BROKE CAUSING THE VALVE TO BURN OUT DESTROYING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141693November 3, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT WAS DRIVING ON 10-29-05 WHEN VEHICLE JUST DIED. HE THOUGHT HE HAD GOTTEN BAD GAS. HAD IT TOWED AND THE MECHANIC, WHO TOLD HIM THAT ENGINE LOCKED. HE HAD NO PROBLEMS WITH THE CAR PRIOR TO THIS. ALSO, HAD NO WARNING PRIOR TO THE INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099777October 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 3 MPH VEHICLE STALLED. CONSUMER WAS NOT ABLE TO RESTART THE VEHICLE. CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133104October 14, 2005
SEATS:FRONT ASSEMBLY:RECLINER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: DRIVER'S SIDE SEAT RECLINER BOLTS WAS RECALLED. THE CONSUMER TOOK VEHICLE TO THE DEALER AND THEY CHARGED CONSUMER FOR RECALL REPAIRS. THIS WAS ON 1-13-04, AND IT WAS ON THAT DATE THAT CONSUMER RECEIVED THE RECALL NOTICE. THE DEALER TOLD HER THAT IT WAS BECAUSE PREVIOUSLY SOMEONE HAD TRIED TO FIX THE RECALL AND PARTS WERE MISSING. THE CONSUMER WAS NOT THE ORIGINAL OWNER OF THE VEHICLE. WHEN SHE CONTACTED THE MANUFACTURER, THEY JUST TOOK HER COMPLAINT # 12395573. SHE DID NOT HAVE THE RECALL WORK DONE WHEN SHE TOOK VEHICLE TO THE SECOND DEALER. *AK THE RADIO WAS INOPERATIVE. THE WINDOW NEEDED A SUPPORT SEAL. *JB *NM UPDATED 12/8/2005 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138870September 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER CHECK ENGINE LIGHT CAME ON AND WAS TOLD THAT HE WOULD NEED A NEW COMPUTER. *TS ***NAR RECEIVED 9-28-05*** THE CONSUMER WAS LIVING IN GERMANY AT THE TIME AND THE CHRYSLER DEALER THERE WAS UNABLE TO GET THE PART FROM THE STATES FOR TWO MONTHS. THE CONSUMER REQUESTED A RENTAL BUT WAS TOLD THAT SINCE HIS CHRYSLER CAME FROM THE STATES THE COULDN'T AUTHORIZE A RENTAL. THE CONSUMER RENTED A VEHICLE FROM 4/29/05 - 7/19/05 AND REQUEST REIMBURSE FROM CHRYSLER FOR THE COST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136290September 12, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THERE WAS NO INSTRUCTION TO CHECK/INSPECT BATTERY CABLES THAT WERE "BURIED" BEHIND R/F WHEEL FENDER WELL AND BELOW ENGINE. WHEN INSPECTED, THEY WERE SO CORRODED, THAT BOTH HAD TO BE REPLACED AT SIGNIFICANT LABOR EXPENSE WHICH WOULD HAVE BEEN NEGATED BY NORMAL PREVENTIVE MAINTENANCE INSTRUCTION PROCEDURES. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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