Chrysler Aspen Complaints (2007)

244 consumer complaints on file.

#10428789October 5, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN LIMITED. THE CONTACT WAS DRIVING 5 MPH WHEN A NOISE EMITTED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE WHEEL BEARING NEEDED REPLACEMENT. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 11/01/11*LJ UPDATED 11/02/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418419August 10, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHRYLSER ASPEN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE VEHICLE WOULD JERK TOWARDS THE RIGHT AND THE CONTACT WOULD LOSE STEERING CONTROL. THE DEALER WAS NOTIFIED AND STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V386000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414965July 25, 2011
WHEELS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED, FOR NEW TIRES THERE WAS RUST AND CORROSION UNDERNEATH THE WHEEL WELL. AS A RESULT THE RUST, THE RIMS ON THE VEHICLE WERE CRACKED. THE FAILURE WAS NOT REPORTED TO THE DEALER, FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000, AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414933July 24, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2007 CHRYSLER ASPEN THAT I CAN NO LONGER FILL THE GAS TANK WITHOUT FUEL SPLASHING OUT OF THE FILL PIPE NEAR THE END OF FILLING. I STARTED THE COMPLAINT IN DEC, 2009 WHEN I TOOK IT TO THE DEALER. THEY REPLACED THE ROLLOVER VALVE AFTER KEEPING IT OVERNIGHT. I DON'T DRIVE IT AROUND LOCALLY VERY OFTEN SO THE CAR SITS IN THE GARAGE A LOT BETWEEN HIGHWAY TRIPS. SEVERAL MONTHS LATER WHILE ON A TRIP, THE SAME THING HAPPENED AGAIN. I'VE ASKED THE DEALER ABOUT IT BUT GET BLANK LOOK AS THOUGH THEY'VE NEVER HEARD OF THAT KIND OF A PROBLEM BEFORE. APPARENTLY, AFTER GOOGLING THE PROBLEM, MANY PEOPLE ARE HAVING THE SAME PROBLEM. IT SEEMS DANGEROUS TO ME (AFTER IT SPLASHED ON ME THE FIRST TIME IT DID IT). SINCE THEN, I'VE LEARNED TO STAND CLEAR OR CUT OFF THE FUELING SHORT OF A FILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410460July 5, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG LIGHT WAS ILLUMINATING ON THE INSTRUMENT PANEL. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410104June 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED THAT THE FUEL TANK WOULD OVERFLOW AND SPILL WHENEVER THE VEHICLE WAS FILLED PAST THREE-FOURTH OF A TANK. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WERE NO RECALLS FOR HIS YEAR MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,900 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407104June 16, 2011
FUEL SYSTEM, GASOLINE
EVERYTIME I FILL UP WITH GAS, THE GAS PUMP SHUTS OFF AND THEN GAS COMES SPRAYING OUT OF THE FUEL TANK DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404167June 2, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT STATED WHILE REFUELING THE VEHICLE, FUEL WOULD SPILL FROM THE FILLER NECK WHENEVER THE TANK REACHED ITS CAPACITY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397255April 24, 2011
FUEL SYSTEM, GASOLINE
1.NOTHING OBVIOUS LEADING UP TP THE INCIDENT 2.WHEN FUELING THE VEHICLE TO THE POINT OF THE AUTO SHUT OFF, THE VEHICLE WILL BURP FUEL OUT OF THE FILL RESERVOIR. AT EVERY FILL UP, IT ONLY HAPPENS DURING FULL TANK FILLS. WE DO NOT KEEP FILLING AFTER THE AUTO SHUT OFF GETS TRIGGERED. 3.DEALER SAYS IT'S A BAD CHECK VALVE INSIDE THE FUEL TANK WHICH IS STUCK IN THE OPEN POSITION. A FUEL TANK REPLACEMENT IS THE ONLY OPTION. 4.THERE IS A RECALL OUT FOR VERY SIMILAR IF NOT IDENTICAL ISSUE WITH IT'S SISTER TRUCK 2005 DODGE DURANGO... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396890April 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, FUEL WOULD SPEW OUT OF THE FILLER NECK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THERE WAS A FAULTY CHECK VALVE THAT WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396331April 12, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
THE ASPEN LURCHED BACKWARDS APPROXIMATELY FIFTY FEET AT A VERY HIGH RATE OF SPEED, JUST AFTER BEING PUT INTO REVERSE. IT WAS STOPPED WHEN IT CRASHED INTO A GARAGE AND A TOYOTA PRIUS. THE PRIUS WAS TOTALED, THE ASPEN SEVERELY DAMAGED, THE GARAGE DOORS WERE YANKED OUT OF THE CEILING AND SHATTERED, AND OTHER PARTS OF THE GARAGE WERE DAMAGED. ANYONE WHO WOULD HAVE BEEN BEHIND THE VEHICLE AT THE TIME WOULD HAVE BEEN SEVERELY INJURED OR KILLED. FOR APPROXIMATELY THREE WEEKS PRIOR TO THIS INCIDENT, THERE WAS AN INTERMITTENT PROBLEM WITH THE REVERSE TRANSMISSION. OCCASIONALLY WHEN PLACED INTO REVERSE, THE CAR WOULD ONLY GO A SHORT DISTANCE IN REVERSE, AS IF THE CLUTCH WAS NOT CATCHING. THE ENGINE WOULD REV UP, AND THEN THE CAR WOULD COME TO AN ABRUPT HALT. THE HALT WAS VERY ABRUPT AND "MECHANICAL" AS IF SOMETHING WAS BEING CAUGHT - THE FIRST TIME THIS HAPPENED A PASSENGER IN THE CAR THOUGHT THE CAR STRUCK SOMETHING IN REVERSE. THERE WERE NEVER ANY ISSUES WITH THE TRANSMISSION GOING FORWARD, AND THIS REVERSE ISSUE ONLY HAPPENED ABOUT 10% OF THE TIMES THE CAR WAS PUT IN REVERSE. IN BETWEEN THE CAR WAS FINE IN REVERSE. THIS NEVER SEEMED LIKE A SAFETY ISSUE BECAUSE THE CAR STOPPED ABRUPTLY WHEN GOING BACKWARDS IN PREVIOUS INSTANCES - IT DID NOT GO BACKWARDS UNCONTROLLABLY AS OCCURRED IN THE INCIDENT. A CHRYSLER INVESTIGATOR CAME OUT THE DAY FOLLOWING THIS INCIDENT. HE CONCLUDED THAT THE DRIVER OF THE CAR ACCIDENTALLY PUT HER FOOT ON THE GAS PEDAL RATHER THAN BRAKE. WE ARE QUITE CERTAIN THIS IS NOT WHAT HAPPENED. IN SPITE OF EMPHASIZING THAT THERE WAS A PROBLEM WITH THE VEHICLE REVERSE, CHRYSLER TOLD THE OWNERS ON 4/4/11 THAT THIS WAS A DRIVER ERROR BASED ON THEIR EVALUATION. HOWEVER, THEY NEVER EVEN LOOKED AT THE TRANSMISSION. WE NOW HAVE THE VEHICLE IN STORAGE AND ARE TRYING TO GET AN INDEPENDENT EVALUATION OF THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10394336April 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X2. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE TO ALMOST FULL, AT LEAST ONE QUART OF FUEL WOULD SPILL FROM THE FUEL TANK. THE VEHICLE WAS PURCHASED USED IN 2010 AND THE CONTACT HAD EXPERIENCED THE FAILURE SINCE PURCHASE. THE CONTACT INFORMED THE DEALER OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THERE WERE NO RECALLS RELATIVE TO THE FAILURE. HE THEN CONTACTED THE MANUFACTURER AND FILED A COMPLAINT BUT NO FURTHER ASSISTANCE WAS OFFERED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392694March 23, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN. WHILE ATTEMPTING TO ADD FUEL TO THE VEHICLE THE CONTACT NOTICED THAT GASOLINE WOULD SPILL ONTO HIS CLOTHING. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER:09V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER REGISTERED A COMPLAINT FOR THE CONTACT AND ADVISED HIM TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CURRENT AND FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392520March 22, 2011
FUEL SYSTEM, GASOLINE
WHEN FILLING MY 2007 CHRYSLER ASPEN I JUST BOUGHT 3/12/11 UP WITH GAS, THE GAS PUMP SHUTS OFF AS IT SHOULD WHEN TANK IS FULL, THEN ALL OF A SUDDEN GAS COMES POURING BACK OUT. TRIED THREE DIFFERENT GAS STATIONS STILL SAME RESULT. POTENTIAL FIRE HAZARD AND OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390163March 14, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2007 CHRYSLER ASPEN 4WD LTD. I AM EXPERIENCING THE FOLLOWING PROBLEM: GAS OVERFLOWING FROM THE TANK DURING A FILL-UP. I FIRST NOTICED THIS PROBLEM IN JANUARY 2011 WHILE FILLUP THE TANK AFTERWORK. AT FIRST I THOUGHT THERE WAS A PROBLEM WITH THE AUTOMATIC SHUTOFF VALVE @ THE PUMP I WAS USING OR THAT I WAS DOING SOMETHING WRONG @ THE PUMP)LIKE FORCING A FUEL TOP-OFF); BUT APPROX 1 WK LATER THE SAME THING OCCURRED BUT @ A DIFFERENT GAS STATION. THIS IS A VERY DANGEROUS SITUATION. THE UNKNOWN AFFECTS OF DIRECT CONTACT ON THE SKIN & THE POTENTIAL FOR BEING BURNT. ON 2/15/11, I WAS FILLING UP GAS @ THE HESS STATION & A SIGNIFICANT AMOUNT OF GAS WAS EXPELLED FROM THE TANK GETTING ALL OVER MY HAND, AND JACKET SLEEVE, THE LATEST INCIDENT OCCURRED YESTERDAY (3/13/11). AFTER YESTERDAY'S INCIDENT I DECIDED TO DO SOME INVESTIGATING ON THE INTERNET & LEARNED THAT I AM NOT THE ONLY CHRYSLER ASPEN / DODGE DURANGO OWNER WITH THIS PROBLEM. I PLAN TO CONTACT THE DEALERSHIP I PURCHASED THE CAR FROM TOMORROW (3/15/11) NOW THAT I KNOW WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386532March 5, 2011
FUEL SYSTEM, GASOLINE
2007 CHRYSLER ASPEN SPILLS GAS OUT AT EVERY FILL UP, UNLESS I STOP THE NOZZLE IN TIME. IT SHOOTS ABOUT 1/2 A GALLON OF GAS BACK AT ME. CHRYSLER WANTS ME TO PAY $800 FOR A NEW TANK. HAS BEEN DOING THIS FOR 3-4 MONTHS STARTING AROUND NOVEMBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384537February 25, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2007 CHRYSLER ASPEN AND THE GAS TANK OVERFLOWS WHEN FILLING UP. THIS HAS BEEN ONGOING NOW FOR ABOUT 6 MONTHS. I HAVE TO STOP FILLING THE TANK MANUALLY BEFORE IT FILLS UP TO AVOID THE OVERFLOW. I CHECKED WITH CHRYSLER AND THEY STATED THE ENTIRE GAS TANK NEEDS TO BE REPLACED TO FIX IT. THE COST OF THAT REPAIR IS ALMOST $600 (NOT CHEAP). I HAVE READ OF SIMILAR PROBLEMS OTHER PEOPLE ARE HAVING WITH THE ASPEN AS WELL. AND I UNDERSTAND THAT DODGE HAD A RECALL ON CERTAIN VEHICLES BECAUSE OF THE SAME ISSUE. THIS IS A SAFETY CONCERN FOR ME AND MY FAMILY, BUT THE FIX IS COST PROHIBITIVE. WE ARE BEYOND THE STANDARD WARRANTY PERIOD OF 3 YEARS/36,000 MILES. THE TRUCK HAS NEVER BEEN IN AN ACCIDENT AND THERE IS ABSOLUTELY NO REASON FOR THE TANK TO START OVERFLOWING OTHER THAN A DESIGN DEFECT OF SOME SORT WITH THE GAS TANK. I HAVE NEVER IN MY LIFE HAD A VEHICLE THAT OVERFLOWS LARGE AMOUNTS OF GAS FROM THE TANK. THE OVERFLOW IS NOT FROM THE GAS PUMP ITSELF, AS THAT SHUTS OFF APPROPRIATELY. IT IS AS IF THE GAS BUILDS UP IN THE TANK AND THEN SPITS IT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385055February 24, 2011
SEAT BELTS
DRIVER'S SEAT BELT IS VERY DIFFICULT TO UNFASTEN AND IS GETTING WORSE. THIS IS THE FIRST OCCURRENCE WITH THIS SEAT BELT, BUT THE RIGHT SECOND ROW SEAT BELT HAD A SIMILAR PROBLEM IN THE FIRST YEAR OF OWNERSHIP. IT IS MY CONCERN THAT THE DRIVER MAY BECOME TRAPPED INSIDE THE VEHICLE, ESPECIALLY IN THE EVENT OF AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384011February 22, 2011
FUEL SYSTEM, GASOLINE
GASOLINE SPILLAGE WHEN FILLING TANK. GAS DOES NOT AUTOMATICALLY SHUT OFF IN TIME. AFTER IT DOES SHUT OFF A HUGE AMOUNT OF GAS EXPLODES OUT OF THE GAS TANK COVERING THE GROUND, COVERING ME AND MY CLOTHES ETC. THIS IS A MAJOR FIRE HAZARD AS WELL AS SAFETY HAZARD FOR ME AND ANYONE PUMPING GAS IN THERE OWN CARS AT THE PUMP ACROSS FROM ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383728February 15, 2011
FUEL SYSTEM, GASOLINE
UPON FILLING FUEL TANK, AFTER THE NOZZLE CLICKS OFF, FUEL PURGES BACK THROUGH THE FILL NECK COVERING EVERYTHING IN THE SURROUNDING AREA, CAUSING A VERY SERIOUS AND DANGEROUS CONDITION. IT DOESN'T TAKE MUCH OF AN IMAGINATION TO FIGURE OUT WHAT WOULD HAPPEN IF AN IGNITION SOURCE WAS NEARBY. GAS STATIONS ARE INHERENTLY DANGEROUS, BUT THIS CONDITION JUST ADDS TO THAT DANGER! WE'RE IN THE MIDST OF WINTER HERE IN THE NE, SO THE SPILLED FUEL DOESN'T SEEM ALL THAT BAD, BUT DURING THE SUMMER IN 95 DEGREES, SCARY! ITS JUST A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY BURNED OR EVEN KILLED! I HAVE BEEN IN THE FIRE SERVICE FOR OVER 35 YEARS, HAVE SEEN MANY DIFFERENT TYPES OF FIRES AND THIS IS DEFINITELY A CONDITION THAT SHOULD BE ADDRESSED ASAP. CALLED THE DEALER AND THEY SAID THE VEHICLE WILL PROBABLY NEED A FUEL TANK DUE TO A POSSIBLE DEFECT IN THE ROLLOVER VALVE LOCATED ON TOP OF THE TANK. ONE MORE THOUGHT ON THIS PROBLEM. WITH THE VAPOR RECOVERY SYSTEM IN PLACE AT STATIONS HERE IN THE NY METRO AREA, MAYBE THE EPA SHOULD ALSO BE INVOLVED, BECAUSE THE AMOUNT OF FUEL THAT I HAVE SPILLED ON THE GROUND IS PROBABLY CRIMINAL. KIND OF DEFEATS THE VAPORS THAT WERE RECOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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