Chrysler 300 Service Bulletins (2017)
201 manufacturer communications on file.
- November 1, 2017•Document ID: 10217484Service Bulletin/Repair InstructionsSUSPENSION; SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
- Mfr Comm. #:
- 02-008-17
- Date Added:
- August 8, 2022
- Manufacturer:
- DODGE
SummaryServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner pivot bushings.
Associated Products (21)2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2017 Chrysler 3002017 Dodge Charger2016 Chrysler 3002016 Dodge Charger2015 Chrysler 3002015 Dodge Charger2014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2011 Chrysler 3002011 Dodge Challenger+ 1 moreAssociated Documents - November 1, 2017•Document ID: 10216303Service Bulletin/Repair InstructionsSUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- 02-008-17
- Date Added:
- July 25, 2022
- Manufacturer:
- CHRYSLER
SummaryServicing Lower Control Arm Inner Pivot Bushings This bulletin discusses replacement of the lower control arm inner pivot bushings.
Associated Products (21)2018 Chrysler 3002018 Dodge Challenger2018 Dodge Charger2017 Chrysler 3002017 Dodge Charger2016 Chrysler 3002016 Dodge Charger2015 Chrysler 3002015 Dodge Charger2014 Chrysler 3002014 Dodge Challenger2014 Dodge Charger2013 Chrysler 3002013 Dodge Challenger2013 Dodge Charger2012 Chrysler 3002012 Dodge Challenger2012 Dodge Charger2011 Chrysler 3002011 Dodge Challenger+ 1 moreAssociated Documents - October 18, 2017•Document ID: 10224894Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Mfr Comm. #:
- 9003735
- Date Added:
- October 31, 2022
- Manufacturer:
- CHRYSLER
SummaryCam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
Associated Products (30)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 10 moreAssociated Documents - October 4, 2017•Document ID: 10224882Service Bulletin/Repair InstructionsBACK OVER PREVENTION
- Mfr Comm. #:
- 9003790
- Date Added:
- October 31, 2022
- Manufacturer:
- CHRYSLER
SummaryValve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 [email protected] Second: Joe Lovell - Cell (734) 309-6467 [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (14)Associated Documents - September 15, 2017•Document ID: 10121797Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-055-17 REV. A
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryFlash: Hands Free Module Software Enhancements This bulletin involves reprogramming the Hands Free Module (HFM) with the latest available software. The customer may experience the following:HFM does not boot properly. "Hands-Free Module Loading" displayedon the head unit.TheHFM is inoperative and unresponsive to all user input.TheHFM is unresponsive and appears off the bus to wiTECH.Inaccurate foreign language translations.VoiceRecognition (VR) is sluggish after changing the language.IPhone®4 starts auto recording itself.Backgroundnoise from Automated Speech Recognition. When in Bluetooth® Streaming Audio (BTSA) mode, the display will show?Music paused connecting phone? while a song is beingplayed and without an incoming call. Wrong BTSA screen when deleting. Whenin Text To Speech (TTS), it will be a mix of the TTS and recording. IPod®touch, BTSA will not Audio Stream.Integratedcenter stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition wasturned off.AutomaticSound Recognition (ASR) Microphone picking up background noise.WithSales code RSQ, when the language is set for Italian and after theignition is cycled, the phone screens will change to English.No response from the VR button on the steering wheel.Notbeing able to enter into the phone screen on the radio.Technicians may find Diagnostic Trouble Code (DTC) U0197-00 Lost CommunicationWith Hands Free Phone Module, is set. Thecustomer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English.The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.After the software update has been completed, both the hands free screen and VR will default back to the last language used.Enhancements now include all vehicles, not just internationalvehicles.The following software enhancement isincluded:VR Teleprompter
Associated Products (15)Associated Documents - September 14, 2017•Document ID: 10121796Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-007-17 REV. G
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryUAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ).Rearview camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection).Applications not launching from the app screen.USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Pairedphones will not connect via Bluetooth®. Radioscreen will not dim with the thumb wheel when adjusting the clusterbrightness. Mapscreen does not return after rear view camera clears. PerformanceControl&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible). Songinformation on radio screen doesn?t match the song playing. NavigationGPS says not available.Surroundsound state not shown correctly. Respondingto the Favorites notification does not go to that song.Compassnot showing up.Nosound or navigation when the radio is in customer mode. NoSXM (Sirius XM) audio for channels 301 and above. Whenmaking an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only). Headunit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only). InVehicle Help (IVH) issue on app (U.S. Market Only). Assistcalls not getting connected (U.S. Market Only). Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1560-13- Cellular Antenna-1 Circuit Open (Canadian M
Associated Products (3)Associated Documents - September 8, 2017•Document ID: 10121785Service Bulletin/Repair InstructionsBACK OVER PREVENTION; EXTERIOR LIGHTING; WHEELS
- Mfr Comm. #:
- 08-007-17 REV. F
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryUAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applicationsnot launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the clusterbrightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only).Head unit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only).In Vehicle Help (IVH) issue on app (U.S. Market Only).Assist calls not getting connected (U.S. Market Only).Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1560-13 - Cellular Antenna-1 Circuit Open (Canadian M
Associated Products (3)Associated Documents - September 6, 2017•Document ID: 10121742Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
- Mfr Comm. #:
- 9003723
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryAmplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - August 25, 2017•Document ID: 10224762Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 2101617
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one of the following Diagnostic Trouble Codes (DTCs) have been set: U1424-00 - Implausible Engine Torque Signal Received. P1DB8-00 - Unintended Torque Applied While in Neutral. Customers may describe the following: Poor shift quality on coast down shifts (bumps) (LX and LD Only). In addition, the following software enhancement is available: Improved transmission shifting during a limp mode.
Associated Products (3)Associated Documents - August 16, 2017•Document ID: 10224693Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9003681
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and Country2013 Chrysler 2002013 Chrysler 300+ 37 moreAssociated Documents - August 10, 2017•Document ID: 10224735Service Bulletin/Repair InstructionsPOWER TRAIN:DRIVELINE:CHAIN/BELT
- Mfr Comm. #:
- 0700517
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryIncorrect Serpentine Belt This bulletin involves inspecting and replacing the serpentine belt if necessary. The customer may experience serpentine drive belt squeal and reduced drive belt life expectancy.
Associated Products (3)Associated Documents - August 10, 2017•Document ID: 10224734Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- 0800717
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummaryUAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements Customers may experience one or more of the following:Radio freezes and resets after start-up. Vehicle Finder feature on Sirius® Guardian inoperable. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Radio resetting. Radio controls and or touchscreen freezing up or becomes inoperative. Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the clusterbrightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no service during a good signal strength (U.S. Market Only). Head unit displays? Connected Services Not Active? after successful enrollment (U.S. Market Only). In Vehicle Help (IVH) issue on app (U.S. Market Only). Assist calls not getting connected (U.S. Market Only). Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B1560-13 - Cellular Antenna-1
Associated Products (3)Associated Documents - August 9, 2017•Document ID: 10224732Service Bulletin/Repair InstructionsBACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 0807017
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryUAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience the following:Navigation will not load when selected on the radio screen.
Associated Products (3)Associated Documents - August 3, 2017•Document ID: 10224720Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 2103617
- Date Added:
- October 24, 2022
- Manufacturer:
- DODGE
SummaryFlash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may describe the following:Poor shift quality including harsh upshifting (bumps).
Associated Products (2)Associated Documents - August 2, 2017•Document ID: 10224681Service Bulletin/Repair InstructionsBACK OVER PREVENTION; STEERING; AIR BAGS; PARKING BRAKE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9003756
- Date Added:
- October 24, 2022
- Manufacturer:
- CHRYSLER
SummaryRain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.
Associated Products (14)Associated Documents - July 19, 2017•Document ID: 10223721Service Bulletin/Repair InstructionsWHEELS; ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
- Mfr Comm. #:
- 9003357
- Date Added:
- October 17, 2022
- Manufacturer:
- CHRYSLER
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.
Associated Products (18)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2014 Chrysler 2002014 Chrysler 3002014 Chrysler 300C2014 Chrysler Town and CountryAssociated Documents - July 15, 2017•Document ID: 10223647Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 0806117
- Date Added:
- October 17, 2022
- Manufacturer:
- CHRYSLER
SummaryThis bulletin involves updating the ABS module software.
Associated Products (2)Associated Documents - June 28, 2017•Document ID: 10219847Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- September 15, 2022
- Manufacturer:
- CHRYSLER
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (5)Associated Documents - June 28, 2017•Document ID: 10138872Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 9003749
- Date Added:
- June 4, 2018
- Manufacturer:
- JEEP
SummaryRA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Associated Products (27)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 7 moreAssociated Documents - June 21, 2017•Document ID: 10138863Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9003357
- Date Added:
- June 4, 2018
- Manufacturer:
- FIAT
SummaryPentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - [email protected] Ron Dallison Cell (248-292-9510) [email protected] Joe Lovell Cell (734) 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.
Associated Products (57)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 37 moreAssociated Documents