Chevrolet Tracker Complaints (2002)
59 consumer complaints on file.
- #10401886May 18, 2011STRUCTURE:FRAME AND MEMBERS
2002 CHEVROLET TRACKER. CONSUMER WRITES IN REGARDS TO A RECALL FOR RUSTED SUB FRAME *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT PASS STATE INSPECTION DUE TO THE RSUTED FRAME. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383338February 19, 2011AIR BAGS, ENGINE AND ENGINE COOLING
JUNE, 2004. AIR BAG LIGHT ON. DEALER INDICATES NEED TO REPLACE COIL/CLOCK SPRING. JULY, 2004, THE HORN WAS INOPERABLE AND THE AIRBAG LIGHT WAS ON. WIRES UNDER HORN PAD WERE "CUT." REPLACED SIR COIL AND REPAIRED HORN WIRE. APRIL 2005, AIR BAG LIGHT ON AGAIN. STEERING COLUMN LOOSE. REPLACED AIR BAG CLOCK ASSEMBLY. MARCH, 2008. AIR BAG LIGHT ON AND HORN BEEPING INTERMITTENTLY WHEN HITTING BUMPS OR POTHOLES. DEALER FOUND BROKEN WIRES FOR HORN CONTACT AND CLOCK SPRING. REPLACED COMPLETE STEERING COLUMN. FEBRUARY, 2011. AFTER THE DASHBOARD WAS TAKEN OUT TO HAVE HEATER COIL REPAIRED, MECHANIC INDICATED THAT AIR BAG CLOCK ASSEMBLY NEEDED WAS BROKEN AND NEEDED REPLACING. FOUR SIMILAR INCIDENTS BEGINNING IN 2004 UP TO PRESENT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10375586January 11, 2011STEERING, SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD POPPING NOISE, WHEN HE LOST POWER STEERING MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A PRIVATE MECHANIC INFORMED THE CONTACT THAT THE CROSS MEMBER OF THE FRONT SUSPENSION WAS CORRODED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD BE REPAIR THE CROSS MEMBER; HOWEVER, THE UPPER CONTROL ARM WAS CORRODED AND THE WARRANTY WOULD NOT COVER THE PROCEDURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 117,004.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341949July 8, 2010SUSPENSION:FRONT, SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2002 CHEVY TRACKER WHICH WAS HAVING PROBLEMS WITH VIBRATION WHEN BRAKING VEHICLE. TOOK CAR TO A CHEVY DEALERSHIP TO REQUEST INSPECTION AND REPAIR OF THE VIBRATING BRAKES WITH A FRONT END ALIGNMENT AND REQUESTED AN INSPECTION OF THE ENGINE DUE TO ENGINE CUTOFF DURING IDLING WHILE BRAKING AT A STOPLIGHT. MECHANIC FAILED TO INSPECT OR SAY ANYTHING ABOUT A POSSIBLE DEFECT OF THE FRONT SUSPENSION CROSSMEMBER RUSTING. GM SALES MANAGER AND GM STAFF FAILED TO INSPECT MY TRACKER OR SAY ANYTHING TO ME ABOUT THIS KNOWN DEFECT OR THE POSSIBLE DANGER OF THE ARM RUSTING AND FALLING OFF. THEY FAILED TO NOTIFY ME BY A LETTER AND FAILED TO NOTIFY ME IN PERSON WHEN I BROUGHT IN MY TRACKER FOR A VIBRATION PROBLEM WITH THE BRAKES. THEY KNOWINGLY LET ME DRIVE MY CAR WITH THIS POSSIBLE DEFECT EVEN AFTER THEIR MECHANIC FAILED TO FIX THE FRONT BRAKES WHICH CONTINUED TO VIBRATE WHEN I DROVE AWAY. SEVERAL MONTHS BEFORE THIS INCIDENT, GM HAS ONLY MAILED AN OFFER LETTER TO ME OFFERING A TRADE-IN, BUT MENTIONING NOTHING ABOUT INSPECTING THE DEFECTIVE CROSSMEMBER OR FIXING IT AS PART OF THEIR SPECIAL PROGRAM. TOTAL IRRESPONSIBILITY FROM GM AND THEIR DEALERSHIPS. NHTSA PERFORMED AND RECORDED DEFECT INVESTIGATION OF THE CHEVY TRACKER. THE NHTSA ACTION NUMBER IS EA06018. SUMMARY INCLUDES, "IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES. THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES". SINCE 2007, GM HAS FAILED TO NOTIFY ME OF THE 2007 SPECIAL COVERAGE PROGRAM. GM AGAIN FAILED TO NOTIFY ME OF THIS FREE INSPECTION AND REPAIR PROGRAM WHEN I BROUGHT IN MY CAR TO THEIR DEALERSHIP FOR INSPECTION OF A VIBRATION PROBLEM WITH THE BRAKES AND ENGINE, KNOWING THE MILEAGE ON THE TRACKER AND THE KNOWING THE MY 2002. THEY CHARGED ME FOR FRONT END ALIGNMENT AND FOR BRAKE WORK WHICH DID NOT FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299949January 16, 2010STRUCTURE:FRAME AND MEMBERS
I HAVE A 2002 CHEVY TRACKER THAT HAS DISPLAYED A CATASTROPHIC FAILURE OF THE FRONT CROSSMEMBER. THIS IS AS DESCRIBED IN THE CLOSED INVESTIGATION NHTSA ACTION NUMBER: EA06018. THE FAILURE OCCURRED AT HIGHWAY SPEED WHEN BRAKING AND I WAS VERY LUCKY TO MAINTAIN CONTROL OF THE VEHICLE. THIS IS A VERY SERIOUS SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292751November 18, 2009STRUCTURE:FRAME AND MEMBERS
RIGHT FRONT IDLER ARM HAS COMPLETELY RUSTED AWAY FROM FRONT CROSS MEMBER AND WAS JUST HANGING LOOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291875November 11, 2009LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE HANDLE FELL APART WHILE OPENING THE DOOR. NOW MUST OPEN DOOR FROM OUTSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291874November 11, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW ON DRIVER'S SIDE QUIT WORKING. ROLLING THE WINDOW UP TAKES BOTH HANDS. MUST USE ONE HAND ON POWER WINDOW BUTTON AND THE OTHER TO PUT THE WINDOW BACK ON THE TRACKS WHEN IT FALLS OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10265244April 14, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN I FIRST BOUGHT CAR(USED) DRIVER SIDE WINDOW WOULD NOT ROLL UP ALL THE WAY. DEALER FIXED. NOW 3 YEARS LATER, SAME PROBLEM CAME BACK, SOMETHING WRONG W/MOLDING CAUSING WINDOW TO SHIFT OFF TRACK AND NOT GO ROLL UP STRAIGHT W/OUT GUIDANCE OF MY HANDS. USUALLY IF MY HUSBAND SPRAYS INTO THE TRACK/MOLDING IT WILL GO UP A COUPLE TIMES ON IT'S OWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10264048April 3, 2009AIR BAGS
TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LEFT THE ROAD, AND STRUCK A TREE WITH THE FRONT PASSENGER SIDE AND FENDER. THE FRAME WAS BENT IN TWO PLACES, BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE SEAT BELT WAS NEVER SERVICED AND WAS WORKING FINE PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 95,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243958September 29, 2008ELECTRICAL SYSTEM
CHECK ENGINE LIGHT COMES ON YOU ARE DRIVING AND NOW POWER TO ENGINE OR ELEC. SYSTEM. HAD CODE CHECK STATES MAP SENSOR AND COOL TEMP SENSOR CHANGED THEM STILL DOES IT. CAR WILL JUST STALL OR YOU CAN RACE MOTOR TO 5 RPMS AND ONLY GOES 25 MPH THIS IS A HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218936February 23, 2008SUSPENSION:FRONT
RECEIVED A LETTER FROM GM STATING THAT MY 2002 CHEVY TRACKER MIGHT HAVE A CORROSION PROBLEM WITH THE FRONT SUSPENSION CROSS MEMBER BECAUSE IT DID NOT RECEIVE ADEQUATE CORROSION PROTECTION. CORROSION MAY PROGRESS OVER TIME THEREFORE CAUSING THE FRONT LOWER CONTROL ARM BRACKET TO SEPARATE FROM THE CROSSMEMBER. I BROUGHT MY CAR FOR THE FREE INSPECTION AND FOUND OUT MY CAR DID INDEED HAVE THIS PROBLEM. THE LETTER STATES THAT THE CROSSMEMBER WILL BE REPLACED AT NO CHARGE. I WAS TOLD BY THE SHOP MANAGER THAT THIS WOULD COST ME BETWEEN $1200 TO $1500 AND THAT GM WILL ONLY COVER THE COST OF THE PART ! I AM PUZZLED??? WHY SHOULD I HAVE TO PAY ANY PART OF THIS ??? SHOULD GM BE RESPONSIBLE FOR THE ENTIRE BILL ??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10202545September 11, 2007STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SHAKE AND JERK TO THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MECHANIC STATED THAT THE FRONT CROSS-MEMBER DISENGAGED AND WAS RUSTED. AS OF SEPTEMBER 11, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10165175August 10, 2006VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED THE VEHICLES DRIVER SIDE ELECTRIC WINDOW TOOK TWO HANDS TO ROLL UP OR DOWN, WITH ONE HAND ON THE WINDOW BUTTON AND THE OTHER HAND PRESSING WEIGHT AGAINST THE WINDOW. THE SERVICE DEALER DETERMINED THERE WAS ONLY ONE SCREW THAT HELD THE WINDOW. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON FIVE OCCASIONS FOR THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10160227June 20, 2006VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH SMOKE WAS OBSERVED COMING FROM THE DASH AND ANTIFREEZE LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEATER CORE. THREE MONTHS LATER, WHILE DRIVING 30 MPH THE SAME THING HAPPENED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HEATER CORE NEEDED TO BE REPLACED AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155388April 14, 2006STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THE INSIDE PLASTIC DOOR HANDLE ON THE REAR DRIVER AND FRONT PASSENGER SIDE HAVE FRACTURED AND FALLEN OFF. THE DEALERSHIP REPLACED BOTH DOOR HANDLE ASSEMBLIES. *AK UPDATED 05/30/06 THE HANDLES WERE BOTH PURCHASED FROM THE DEALER. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10133388August 18, 2005ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WIRING HARNESS TO AIR CONDITIONER CHAFFED, TOUCHED BODY OF TIRE WELL AND BURNT OUT FUSE AND HARNESS. VEHICLE ONLY 2002 CHEVROLET TRACKER 44,000 MILES AND WAS NOT COVERED UNDER ANY WARRANTY AT ALL. EVEN THOUGH NO HARM OR EVENTFUL INCIDENT HAPPENED, I FEEL THAT THIS IS A DEFECT, THIS SHOULD NOT HAVE GONE OUT IN 3 YEARS TIME. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125968June 20, 2005UNKNOWN OR OTHER
MY DRIVERS SIDE WINDOW DOESNT WANT TO ROLL UP OR DOWN UNLESS I PULL ON IT WHILE PRESSING THE BUTTON TO ROLL IT UP. ONCE UP, IT DOENST CLOSE ALL THE WAY AND YOU CAN HEAR THE AIR COMING IN. IN CASES THAT IT DOES GO UP ALL THE WAY, THE MOTOR SOUNDS AS THOUGH IT IS STILL TRYING TO MAKE THE WINDOW ROLL UP AND I HAVE TO CRACK IT OPEN IN FEAR THAT IT IS GOING TO SHATTER! THE WINDOW HAS BEEN FIXED 4 TIMES BY THE DEALER AND NOW MY WARRANTY IS UP AND THEY DONT WANT TO HEAR ANYTHING MORE FROM ME ABOUT IT UNTILL I AGREE TO PAY TO HAVE IT LOOKED AT AND FIXED AND THEY "MIGHT" REIMBURSE ME. IS THERE ANYTHING I CAN TO WITH THIS? I HAVE BEEN TRYING TO GET CHEVY TO FIX IT CORRECTLY SINCE 2003. THE SECOND MECHANIC TOLD ME "ITS MADE CHEAPLY AND THIS WILL PROBABLY HAPPEN AGAIN AND AGAIN". THERE SHOULD BE NO REASON THAT I SHOULD HAVE TO DEAL WITH A VEHICLE THAT I HAVE HAD THIS PROBLEM WITH SINCE THE FIRST FEW MONTHS OF PURCHASE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110581February 15, 2005ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE OF MY 2002 CHEVY TRACKER WOULD MAKE CLICKING NOISES. I FIRST BROUGH IN MY VEHICLE FOR SERVICE APPROX. 2 MONTHS AGO. THEN A WEEK OR SO AFTER I GOT MY VEHICLE BACK, THE CLICKING NOISE FROM THE ENGINE IS BACK. I THEN BROUGH TEH VEHICLE BACK TO MY GM DEALERSHIP AND THEY SAID IT WAS FINE, BUT I DON'T ACCEPT THEIR ANSWER. EVENTHOUGH THERE'S NO INJURIES LEADING FROM THIS INCIDENT, BUT I'M AFRAID IT WOULD CAUSE GREATER HARM IN THE FUTURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094659September 30, 2004ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING 55 MPH VEHICLE CAUGHT ON FIRE . THE DEALER STATED THE OIL FILTER MALFUNCTIONED, CAUSING OIL TO LEAK ONTO THE MOTOR AND TRANSMISSION. NO INJURIES REPORTED. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0