Chevrolet Sonic Complaints (2014)

150 consumer complaints on file.

#11461051April 17, 2022
UNKNOWN OR OTHER, STEERING
THE RELEASE BUTTON FOR THE GEAR SELECTOR FOR PARK THRU REVERSE ON THE CENTER CONSOLE BROKE APART INCLUDING A SPRING THAT IS A PART OF THE DESIGN UNDER NORMAL USE. THIS RENDERS THE CAR TO FAIL IN NUMEROUS UNPREDICTABLE/UNSAFE WAYS e.g. KEY IS STUCK AND CAN'T BE REMOVED/UNABLE TO MOVE GEAR SELECTOR/STUCK IN A CERTAIN GEAR INCLUDING NEUTRAL (POSSIBLE ROLL AWAY). ON THE INTERNET THIS IS REPORTED AS A PREVALENT DEFECT WITH THIS CHEVY CAR AND A $300 DEALER REPAIR. LOOKS AS IF YOU CHECKED WITH OWNERS OF THIS CAR THEY WOULD ALL REPORT THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450519February 5, 2022
ENGINE
Car has no temperature gauge. Car had oil change. Then went to put gas. When I started in the highway. The temperature sensor turned on. This was terrifying as it was night time and I was on a highway on my way to visit family. The car could of caught on fire. Pulled over called a tow truck. Water pump was replaced and cylinder heads and gaskets. This was done through the warranty company. Car was returned to me on 14 December 2021 and was in a repair shop the following day because of the check engine light was on. Car now needs new motor as coolant was going inside the motor. Sensors had never gone off before that day. Currently car is in the chevy dealer for over a month trying to figure out who will pay for the repairs as I also had an extended warranty. Car had 57000 miles when it failed. Chevy repairs will be of about $7000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430135August 23, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2014 Chevrolet Sonic. The contact stated that after refueling the vehicle, while attempting to start up the vehicle, the vehicle would not start immediately. The vehicle was making an abnormal knocking sound. The vehicle would jerk before starting. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as an issue with the fuel. The mechanic attempted to change the fuel injector to fix the failure however, the fuel continued to flow. The mechanic recommended that the contact reach out to the local dealer to have the vehicle inspected and repaired. The contact reached out to the local dealer to have the vehicle inspected but the dealer informed the contact that they would need to call back in two weeks to schedule an appointment which the contact attempted several times but was never able to schedule the appointment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426349July 25, 2021
POWER TRAIN
Traction contorl light and check engine light comes on and its throwing my car into limp mode. we have changed out the throttle body and the pedal sensor and still having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425666July 20, 2021
AIR BAGS
The contact owned a 2014 Chevrolet Sonic. The contact stated that while driving at various speeds approaching a parking lot and slowing down to turn, the vehicle behind was speeding and crashed into the rear of the vehicle. The vehicle then flew forward and crashed into a pole. No airbags deployed. The passenger in the driver's side rear seat sustained whiplash to the neck. The contact and her daughter sustained minor injuries to the right hip, right knee, and right shoulder. A police report was filed. The passenger in the driver's side rear seat was treated via ambulance and the contact and her daughter received medical attention from a chiropractor. The police towed the vehicle to a lot where it was deemed a total loss. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. The failure mileage was approximate 88,000
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11419806June 6, 2021
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Since January I’ve consistently had issues with my 2014 Chevy Sonic Hatchback, in particular, Codes 84, P2138, check engine light and traction control lights. (my job has us all working from home since March of 2020, so I only do local shopping, no long distance). Due to the codes mentioned above, my car was “repaired” at dealership on January 4, 2012. In the end of March I was constantly getting the same codes over a period of two days. I called GM (1 800 462 8782) on March 29, spoke with a woman by the name of Michelle and I explained what has been happening with the vehicle codes, along with other issues over the past year. She opened a case file # 9-6627321866 and she called the dealership to discuss my issue. I was told to drop the car off and it will be repair at no cost to me. The car was brought to dealership on April 7, 2021 and when the diagnostic was preformed, it showed no codes in the history. They did no repair at that time and gave me back the car. While running local errand on April 17, all the same codes appeared and once again I had reduced engine power. I was near the dealership and dropped off the vehicle, even though the service department was closed at that time. Once again, a new pedal and sensor was installed. I told them to please keep the vehicle for a few days, test drive it once in a while to ensure it is truly repaired. They test drove it several times during the 4 days they had it and since there were no issues, I picked the vehicle up on April 22, 2021.On June 5, while driving to a store a nearby store, I was stopped at a light to make a left turn and all the codes suddenly came on. I had very little acceleration making the left turn. The vehicle approaching me which was a block and a half away was now very closely approaching me and luckily realized I had an issue and stopped. I immediately headed back home. AutoZone ran a diagnostic and it's the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405304March 29, 2021
UNKNOWN OR OTHER
BOUGHT USED IN AUGUST FROM A TOYOTA DEALER.CAR WAS MAKING A CHIRPING NOISE AND THE AC DID NOT WORK. DEALER. FIXED AC AND SENT TO CHEVY TO REPAIR CHIRPING NOISE.. THEN THE HEAT STOPPED WORKING AND THERE WAS NO COOLANT.. THEY FIXED SOME BRACKET OR OTHER.. NOW THE GEAR SHIFT BUTTON GETS STUCK PUSHED IN,, AND YOU CANNOT DISENGAGE TO PUT THE CAR IN PARK TO REMOVE THE KEY.. I GOOGLED THIS ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT IT. THE DEALER HAS ALREADY TOLD MY 19 YEAR OLD THEY WILL NOT COVER ANY MORE REPAIRS. BUT THIS CAR IS A PIECE OF JUNK AND THEY SHOULD NOT BE ON THE ROAD ANYMORE. I SHOULD NEVER HAVE LET HER FINANCE IT. NOW I DON'T KNOW WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399062March 4, 2021
ENGINE
LOSING RADIATOR COOLANT SOMEWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398008February 26, 2021
ENGINE
THIS IS A 1.4 TURBO ENGINE. IT HAS A NOISE DUE TO THE FRONT CRANK SEAL WITH A VACUUM LEAK AS PER A GM SERVICE BULLETIN P11297B. I "THINK" THIS HAS ALREADY BEEN ON A RECALL FOR THE SAME ENGINE IN THE CRUZE MODEL. IF SO WHY IS THE SONIC MODEL INCLUDED? THIS IS AN EXPENSIVE REPAIR FOR A RETIRED PERSON. ALSO THIS CAR DOESN'T HAVE 34,000 MILES ON IT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396908February 19, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON, CODE IS COMING UP EMISSION FUEL LEAK. TRIED REPLACING GAS CAP, DID NOT WORK. WHEN GETTING GAS, THE CAR WILL NOT TURN BACK ON, YOU HAVE TO PUMP THE GAS PEDAL TO GET IT TO COME BACK ON. IDLES HIGH AND JUMPS AFTER TURNING BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378427December 8, 2020
STRUCTURE:BODY, STEERING
THE BUTTON ON MY GEAR SHIFTER WAS STUCK FOR A FEW MONTHS AND THEN IT BROKE RESULTING IN ME CRASHING INTO A PARKED CAR BECAUSE I LOST CONTROL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11374762November 15, 2020
UNKNOWN OR OTHER
THE VEHICLE HAS PREVIOUSLY HAD THE COOLANT RESERVOIR AND WATER OUTLET CHANGED NOT VERY LONG AGO. NOT I AM HAVING THE SAME ISSUE WITH BOTH OF THE PARTS AGAIN. RESERVOIR IS CRACKED MAKING COOLANT LEAK OUT AND THE WATER OUTLET IS BRAKING APART BECAUSE IT IS PLASTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360593September 22, 2020
STRUCTURE:BODY
THE GEAR BUTTON BROKE AND STICKS/IS STUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353382September 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN
BUTTON ON FLOOR-MOUNTED GEAR SHIFT STICKS IN. CAN'T GET KEY FOB OUT OF IGNITION. STICKS ALL THE TIME. SECOND INCIDENT THIS YEAR. CAN'T TURN CAR OFF. PROBLEM SO COMMON THERE ARE YOU-TUBE VIDEOS ON REPAIR TECHNIQUES. CAR IS USUALLY STATIONARY, BUT SHIFTER WON'T WORK BECAUSE OF STUCK BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351713August 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THISNVEHICLE WAS PURCHASE ON THE YEAR 2016 OF APRIL. SO HAPPY AT FIRST BUT IN A COUPLE OF WEEKS HAVE PROBLEM WITH LIGHTS AND ONE OF TTHE COVER OF THE FRONT MIRRORS ARE MISSING . CALLED AND WENT BACK TO THE DEALER (TOYOTA OF NORTH HOLLYWOOD ) AND SAID BRING IT TO THE CHEVY BRANCH WHERE THEY CANNCHECK AND FIX IT . IT WAS STRESSING AND DEPRESSING CAUSE EVRYWEEK PASSED YOU'LL EXPERIENCED ANOTHER PROBLEM SUCH AS AIRDCONDITION AND HEATER NOT WORKING . I'VE BEEN BACK AND FORTH TO CHEVY IN VAN NUYS , CALIFORNIA BUT THEY ARE SAYING THAT THERE'S NO WARRANTY ON THE VEHICLE . I TRIED TO RETURN THE VEHICLE TO THAT DEALER BUT THEY SAID THAT MY CREDIT SCORE STILL LOW OF COURSE IT WILL SHOW THAT CAUSE I JUST BOUGHT IT AND MY CREDIT HASN'T BEEN SMESTABLISH YET , WHEN I BOUGHT IT THEY ASKED A LARGE AMOUNT $3500 OF DOWN PAYMENT DUE TO HAVING LOW SCORE. IT DOESN'T MAKE SENSE CAUSE I WILL USE A VEHICLE THAT HAS ELECTRICAL DISFUNCTIONAL. I HAVEN'T EVEN USE THE HEATER AND THE AIRCON ON THIS CAR EVER SINCE I BOUGHT IT CAUSE IT'S NOT WORKING . YOU CAN ASK THE DEALER HOW MANY TIMES I WENT THERE AND TRIED TO BEG TO GIVE ME A DIFFERENT CAR BUT NO LUCK INSTEAD I FOUND OUT THE SALES PERSON SOLD THE CAR TO ME WASN'T WORKING THERE ANYMORE . AND I WALKED OUT WITHOUT ANY HELP FROM THEM . YOU CAN EVEN ASK CHEVY IN VAN NUYS HOW MANY TIME I'VE BEEN THERE TO ASK HELP CAUSE THE DEALER ALWAYS POINTING ME BACK TO THEM . IT'S HARD TO USE A FINANCE CAR PAYING $396 SOMETHING A MONTH AND THE CAR IS NOT FUNCTIONING RIGHT . THEY HAVE ADDED A GAP INSURANCE ON MY CONTRACT AND EVEN THAT COMPANY WASN'T HELPING ME AT ALL . SO I END UP USING THIS CAR WITHOUT ACCESS ON AIRCONDITION AND HEATER . SUFFER 4 YEARS WITHOUT THESE BENEFITS . I COULDN'T AFFORD FIXING THAT EVER SINCE CAUSE IT'S TOO EXPENSIVE . YOU CAN SEE THAT I HAVEN'T PUT A LOT OF MILEAGE ON THIS CAR CAUSE I DON'T REALLY USE IT THAT MUCH. STILL PAYING THIS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342081July 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER, INTAKE MANIFOLD AND MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED BANKS CHEVROLET CADILLAC BUICK GMC LOCATED AT 137 MANCHESTER ST, CONCORD, NH 03301 (844) 511-2874, TO NOTIFY THE DEALER OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310355February 20, 2020
ENGINE
VEHICLE WAS RECALLED FOR CATALYTIC CONVERTER. RECALL WAS SERVICED BY DEALER AND PROBLEM DID NOT EXIST FOR 3 MONTHS THEN SAME ISSUE BEGAN AGAIN WITH SAME CODES BEING GIVEN BY THE VEHICLE AND EXACTLY THE SAME SYMPTOMS AND PROBLEMS AS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308783February 12, 2020
UNKNOWN OR OTHER
A PIECE OF THE BUTTON ON THE GEAR SHIFT HAD BROKEN OFF AND GOTTEN JAMMED IN THE SHIFT. CAUSING THE VEHICLE TO BE UNABLE TO SHIFT OUT OF DRIVE. THIS IS A SERIOUSLY DANGEROUS ISSUE, AND IF I WAS NOT IN THE CAR WITH ANOTHER PERSON WHO WAS ABLE TO JIMMY THE SHIFT FORWARD FOR ME WHILE I HELD DOWN THE BREAK, I WOULD HAVE ROLLED FORWARD OFF THE ROAD OR INTO THE BUILDING IN FRONT OF ME. IF YOU LOOK UP THIS ISSUE MANY SONIC DRIVERS HAVE EXPERIENCED THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302957January 30, 2020
UNKNOWN OR OTHER
PROBLEM #1 GOT THE CAR IN 2016, AFTER ABOUT A YEAR THE SHIFTING STICKS BUTTON GOT STUCK AND BROKE. PREVENTED ME FROM CHANGING GEARS OR GETTING OUT OF PARK. HAD TO CALL FOR IT TO BE TOWED AND BUY A NEW STUCK FROM DEALERSHIP. PROBLEM #2 BEGAN GETTING A CHECK ENGINE LIGHT ABOUT A FEW MONTHS AFTER PURCHASING CAR IN 2016 DUE TO ENGINE MISFIRE, FOUND OUT IN 2020 THIS WAS DUE TO THE AIR VENT TUBE UNDER THE HOOD BEING CRACKED. BOTH THESE ISSUES ARE COMMON WITH MANY CONSUMERS I HAVE READ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290822December 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
TEMP 45-50 DEGREES, DRIVING IN MODERATE RAIN FOR 20-25 MINUTES, CRUISE CONTROL ON. ACTIVATE HIGH BEAMS, CAR SHIFTS TO 1ST GEAR AT 65 MPH, RPMS JUMP ABOVE 6000, TURN OFF HIGH BEAMS RETURNS TO NORMAL OPERATION. REPEATED 2 MORE TIMES IN NEXT 4 MILES, EVEN AT 25 MPH. WHEN END OF TRIP, SHUT OFF CAR AND COMPLETELY DEAD, NO LIGHTS, NO CRANKING. FOLLOWING MORNING (TODAY) CAR STARTS NORMALLY. WILL REPORT ANY FURTHER FROM MY COMMUTE TODAY, IF WARRANTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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