Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11577774March 16, 2024
POWER TRAIN
Torque converter got stuck off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574745February 29, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
My local Chevy dealer has confirmed that the human machine interface (HMI) module has failed on my 2016 Chevy Silverado, causing the back-up camera to be inoperable. The camera is absolutely necessary at night when backing up due to window tinting and I believe this to be a safety-related issue. There currently is a nationwide back order on a replacement HMI module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573736February 24, 2024
ELECTRICAL SYSTEM
After air conditioning stopped working today on my 2016 Chevrolet Silverado 1500 Crew High Country, conducted research to find out if others experiencing the same issue. Discovered thousands of pages of complaints and class action suits. Vehicle is 7 years old and just went over 79K. Following several troubleshooting videos and write-ups by technicians, discovered the top weld on the driver's side of the condenser has leaked the refrigerant and made the system inoperable. Since the defective condenser (AC Delco) is no longer being used and a clamp replacement to support the weld was never installed, expect that GM or Chevrolet to replace the defective part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572946February 20, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to coast to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel injection pump and diesel particulate filter. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed failures with the catalytic converter and fuel injector sensor. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571737February 13, 2024
SEAT BELTS
I attempted to fasten my driver side seatbelt & the cable holding the seatbelt to the vehicle frame on my left side broke completely off, I have it temporarily attached until I can have it restored to its expected level of performance & have shown it to a Chevrolet service department & they informed me my cost to have them repair it would be $750, This incident never before or after the seatbelt break, Activate any warning lights on the vehicle, Could just as easily snapped in a crash, Being a retired state trooper myself I am deeply concerned about operating a vehicle with defective seatbelts & was appalled at the dealerships lack of motivation to address this dangerous situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571389February 12, 2024
SERVICE BRAKES
Brake pedal hard to push down. Almost drove through shop door, going slow. Heavy equipment and cdl class A driver over 40 years. Fluid is full, brake pads and related items are correct. Shut engine off waited few minutes, seemed ok. It did it again immediately, hard two other drivers try with similar results. Odd noise coming from under hood when pedal is applied. No leaks observed or detected. Pedal is solid near top no fade at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571351February 11, 2024
POWER TRAIN
At 89,000 miles my transmission started to make a clunking noise took it in to a shop and transmission needed to be replace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568686January 30, 2024
SERVICE BRAKES
The failing system is the hydraulic brake system. The brakes are failing in my vehicle causing it hard to stop, and having to press extremely hard on the brake for extended periods of time in order to properly stop. As I first push on the brakes I hear a squeak. Yes my vehicle is available for inspection any time. My safety as well as my four daughters safety has been at risk of a crash due to the hardness of trying to break or the vehicle not coming to a stop in time. Yes the problem has been confirmed by a local mechanic. There have no been any inspections in regards to manufacture, police officers, etc. My warning light and another light have previously came on and will later go off, it does not stay on continuously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566387January 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my truck I was in line picking up my kids from school when pulling up close to the car infront of me my brakes got extremely hard and the truck kept slowly moving forward so I pressed harder to make sure I wouldn't accidentally hit the car. I just now saw a recall on the vacuum pump which in assuming is my issue with the harding of the brakes. I have not took it any where to be investigated yet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565722January 16, 2024
POWER TRAIN
My 2016 Chevy Silverado hit 100,000 and the transmission started to get clunky and finally went out a couple of days later. When the transmission went out we were stranded, had to call toe service. We had it toed to the closest service center and they said "this isn't the first one of these that they have seen, the transmissions should last way longer than 100k". Had them put a new transmission in the truck and that was about 8k that I wasn't ready to spend. There were not warning lights or anything on the dash stating there was anything wrong. I can't even tell you how disappointed I am, and I have owned chevy trucks my whole life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565190January 12, 2024
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle seized in 4WD mode, causing the steering wheel to become firm and difficult to turn. The 4WD warning light was illuminated. The vehicle was taken to the dealer, where Technical Service Bulletin: PIP5369C was performed to update the transfer case control module with the latest software. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564472January 9, 2024
POWER TRAIN, SEATS
Powertrain failed and vehicle would no longer move. Engine would rev up, but truck would not move in any direction, almost like the transmission had gone into neutral. Powered the vehicle off, then back on, and it violently jerked, but was enough for me to get to the shoulder. Afterwards, got the vehicle checked out with a scanner, there were no check engine codes coming up, nor were there any lights on the dash. When they checked the transmission oil, there was a lot of metal flakes, which will require a transmission change. Eletric seats also do not allow any movement, making it very difficult when others try to drive the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564501January 9, 2024
STRUCTURE
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the passenger’s side door opened unintendedly. The vehicle was modified for accessibility and the contact stated that the platform with her son was out of the vehicle. The contact believed that the failure was due to the conversion of the vehicle. There was no warning light illuminated. The dealer was contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562757December 30, 2023
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
1. What component or system failed or malfunctioned, and is it available for inspection upon request? Response: Slowing down to make a left turn, Steering locked up, Electrical devices flashing, Service Stabilitrak Indicator, Chimming, Engine shut off then turned back on 2. How was your safety or the safety of others put at risk? Response: YES truck shut off when turning across traffic 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Response: Has the problem been reproduced -Yes Response: confirmed by a dealer or independent service center -No 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response: No 5: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Response: Yes, chimming, then Service Stabilitrak indicator, then steering wheel lock up, engine cut out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561056December 20, 2023
UNKNOWN OR OTHER
My 2016 Silverado automatic vehicle has approximately 88,000 miles and the transmission needs replaced. It will not shift gears. This transmission should not need replaced after only 88,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558992December 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
The 6.6L V8 LML turbodiesel Duramax engine Bosch CP4 fuel pump failed. U.S. diesel fuel does not provide adequate lubrication for the CP4 fuel pump. The lack of lubrication led to internal fuel pump damage and resulted in metal shavings that damaged the pump, the fuel system, and the GM Duramax engine as well. There was no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557156November 28, 2023
SERVICE BRAKES
ok the problem is with the brakes, there were four incidents when the brake pedal gets hard and its hard to stop the truck. all four incidents happened backing into my driveway after stepping on the brake pedal 4 to 5 times it would hard. and it would be difficult to stop. The problem is with the brake booster vacuum pump. There was a recall for that exact problem on 2014-2018 silverados. I called the dealership, they told me my VIN # was not one of the listed ones for the recall. the vehicle is available for inspection if requested. the vehicle has not been inspected or confirmed by a dealer. there were no warnings lamps or messagesl. Im certain its the brake booster vacuun pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554175November 8, 2023
SERVICE BRAKES
low RPM braking failure. Power assistance fails at low RPM (around 500 - 600) requiring me to apply full body weight to brake pedal to get vehicle to slow and stop. This is a well known and documented problem, but NHTSA won't extend a recall for this issue even when issuing recalls for same problem on other GM trucks, why?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553619November 5, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
Due to multiple electrical issues causes my stabilitrac, lane assist and power steering assist to cut out. After reading multiple forums and speaking to other owners many of these trucks have the same issue and Chevy isn’t addressing at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553008November 1, 2023
SERVICE BRAKES
Truck does not stop have to apply hard brakes and even then truck won’t come to a complete stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado