Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11566023January 17, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owned a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked in the rear driveway, he noticed a reflection of flames, and then he noticed that the hood of the vehicle had caught on fire. The contact stated that the fire extended to the front headliner and front seats of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There was no injury sustained. There was no police report filed. The vehicle remained at the contact's residence, awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 212,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563804January 5, 2024
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
The vehicle is now at 158,109 Mi as of January 5th 2024 at approximately 148,000 to 152,000 Mi I noticed the transmission and or the rear differential starting to slip have play and making various noises and sounds along with a jerking feeling where you would hit the gas and you could see the tachometer wind up a little bit and then when it seems the gears would catch or however it works it would jerk you forward with a bang feeling like somebody hit you from behind but there's no one back there a few times I would hit the gas to leave from a stop and merge into traffic and the vehicle would not move at all until 2 or 3 seconds had passed for the engine and transmission to finally catch up with each other or something I've noticed many recalls and problems on these Transmissions as well as the same issues on a previous Chevy Silverado 2014 I had prior to this one I'm very concerned that at some point I'm going to try and enter a traffic situation and not be able to have forward motion taking a chance on being part of a collision due to the vehicle not moving forward as required when you hit the gas pedal. I've noticed signs of fluid around my rear differential cover I continuously check the fluid in the transmission it is always fine I would like to have it checked out as the engine is an excellent motor with no obvious problems I take care of it changing the oil and Performing maintenance regularly as expected and required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561585December 22, 2023
STEERING, ENGINE, SUSPENSION
Steering assist disabled comes on while driving and Steering locks up and shuts everything off,and then starts back. Very Very dangerous on the road not knowing where or when you're not in control of the vehicle. When this occurs engine stops,no brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560591December 18, 2023
STEERING, SERVICE BRAKES
Driving down the road lost power assisted power steering causing the the steering wheel to just turn and wheels stayed straight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560221December 14, 2023
POWER TRAIN
Going into neutral on its own almost causing a accident and slipping. Yes inspected by service department. No warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559393December 10, 2023
SUSPENSION
After hearing loud noise from under the truck and a very rough ride coming from the rear of the truck, I found that the cross member which holds the shocks are completely rotted away and the shock is up into the bottom side of the truck bed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559221December 8, 2023
POWER TRAIN
I had been driving for about 45 minutes. When I was driving and hit a speed of 50 mph, it felt like my truck was on a bumpy road and I could hear the banging and feel the hesitation and shakes. Then it felt like I was being hit by another vehicle at low speed. When I slowed down below 50, it seemed to have stopped. But when I stopped to get gas it started back up again. Because I was at least 30 miles from home, I called my husband and he told me to drive back home immediately. It seems to be getting worse and at lower speeds. This is my only source of transportation as I am disabled and cannot afford the ridiculous amount they want to just diagnose it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558786December 6, 2023
SUSPENSION, UNKNOWN OR OTHER
During yearly inspection the mechanic noted excessive rust on frame components and warned that something should be done…. I am on my third Silverado and frame coating, brake lines and transmission coolant lines have had issues with excessive rust. I bought this new in 2014 and hoped they had addressed these issues… over the previous Silverados I have owned. What recourse do I have towards GM. The truck has 50k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557877December 1, 2023
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and activating the rear defroster, he observed smoke coming from the rear defroster and filling the interior of the vehicle with smoke. After a visual inspection, the contact stated that the rear defroster appeared to be hot, after which the rear window shattered. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear defroster had experienced an electrical short, resulting in a thermal event. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: N192265660. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555257November 15, 2023
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the message "Service Trailer Brakes" was displayed. The contact stated that the failure occurred whether hauling a trailer or not. The contact stated that the failure had been occurring more frequently. The vehicle was taken to the dealer, where an unknown electronic trailer hitch part was replaced; however, the failure persisted. The vehicle was not repaired. The contact related the failure to TSB Number: 14515. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552241October 27, 2023
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was previously repaired at the dealer under NHTSA Campaign Numbers: 17V414000 (Steering), 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control), and 19V645000 (Service Brakes, Hydraulic); however, the failure occurred after the recall repairs were performed. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then lost motive power. The trailer brake system, traction control, stabili-trak, TPMS, and brake warning lights were illuminated. The contact restarted the vehicle and drove to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552139October 26, 2023
STEERING
While driving power steering went out and then eventually came back. Would happen periodically while driving, very inconsistent but put me in dangerous situations s while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551853October 25, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the contact drove over a bump in the roadway and heard an abnormal sound. The contact pulled over to inspect the vehicle and noticed that the subframe underneath the vehicle was extremely rusted. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and charged the contact for a new subframe. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550331October 17, 2023
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving approximately 30-70 MPH, the vehicle lost power steering functionality. The service power steering immediately message was displayed. There was an abnormal dinging sound, the steering wheel snatched, and the power steering became inoperable. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact called the local dealer and was informed about previous repairs on the steering. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549860October 13, 2023
ENGINE
Lifter failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548433October 5, 2023
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, there was a loud thumping noise coming from the rear of the vehicle. The vehicle was steered to the side of the road where it was inspected. The contact stated that he observed an unknown component corroded underneath the vehicle. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547737October 2, 2023
POWER TRAIN
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to the dealer, where unknown repairs were performed on the transmission; however, the failure recurred. The contact stated that while driving at 85 MPH, the transmission downshifted, and the engine made an abnormal sound. The vehicle was taken back to the dealer, who performed unknown repairs; however, the failure recurred. The vehicle was taken to an independent mechanic, who replaced the torque converter. After driving the vehicle approximately 2,000 miles, the failure recurred. The vehicle was taken back to the independent mechanic, who replaced the torque converter again. The torque converter was replaced four times; however, the failure recurred. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 14V374000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547604October 1, 2023
FUEL/PROPULSION SYSTEM
Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave, Santa Rosa. This really affects my life. And it’s a common thing for the cp4 pump. 7,500$ deposit and 2,698.38$ was my final payment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547416September 29, 2023
ELECTRICAL SYSTEM
During a recent trip while using my turn signals the entire dash would flash off and right back on. When I exited the freeway and turned onto a small side street making a u-turn the engine died without warning and all dash lights went blank. Loss of everything including power braking and steering. Then the info center kept flashing “ Service stablink soon.” On my return trip home the same message kept flashing. There are no codes set in the computer. Just all intermittent electrical issues. Unable to replicate the issues at home. The service trailer tow system also flashes once in a while. The loss of all power shutting off unexpectedly with the engine dying is a major concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547094September 28, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that upon taking the vehicle to the dealer for an oil change, she was informed that the radiator was leaking. The dealer determined that the radiator, thermostat, and the coolant lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under GMC Special Coverage Number: N15170099. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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