Chevrolet Silverado Complaints (2000)

2,131 consumer complaints on file.

#8003466February 4, 2002
AIR BAGS:FRONTAL
WAS DRIVING 40MPH AND STARTED TO APPLY BRAKES WHEN VEHICLE SLID ON WET/ SLIPPERY ROAD,AND REARENDED VEHICLE IN FRONT. UPON IMPACT, FRONT AIR BAGS FAILED TO DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#564214January 31, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CONSUMER IS EXPERIENCING A FUEL VAPOR PROBLEM, WHEN VEHICLE IDLES FOR A PERIOD OF TIME THE VAPORS ARE PUSHED OUT, WHEN THIS HAPPENS THEY ARE SUCKED UP INTO THE AIR CONDITIONING SYSTEM AND PUSHED INTO THE CAB OF VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002859January 25, 2002
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
PARKING BRAKE IS DOWN TOO FAR, IT HITS FLOOR BEFORE EXERTING ENOUGH PRESSURE FOR BRAKE PADS TO CONNECT ON A STEEP HILL, DEALER WAS NOTIFIED. *AK IN ADDITION, CONSUMER STATED THAT THE RUBBER PAD ON THE PARKING BRAKE PEDAL FELL OFF. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002535January 22, 2002
SUSPENSION
THERE IS CONSTANT VIBRATION AT 25-35 MPH THAT CAN BE FELT THROUGH STEERING WHEEL. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES, DEALER INSISTS THAT VIBRATION IS NORMAL FOR THIS TYPE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002614January 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS IN TRAFFIC AND WITHOUT PRIOR WARNING HEARD A THUMPING NOISE COMING FROM FRONT END OF VEHICLE. THEN, VEHICLE SHUTOFF. VEHICLE WAS TOWED. DEALERSHIP MECHANIC TOLD CONSUMER THAT HE NEEDED TO REPLACE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757059January 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HAS A DEEP KNOCKING NOISE IN THE LOWER PART AND A TAPPING NOISE IN THE UPPER PART AFTER SETTING SEVERAL HOURS OR OVERNIGHT. ALSO THE SAME THING HAPPENS WHEN HOT UPON START-UP. DEALER STATED THE ENGINE KNOCKING IN THEIR OPPINION DID NOT LAST OVER A MINUTE AND HALF, THEREFORE THE GM TECH ASST ADVISED NO REPAIRS ARE REQUIRED, THIS IS A NORMAL CONDITION. ALTHOUGH THE DEALER STATED GM IS AWARE OF THE PROBLEM. HOW CAN THIS BE NORMAL AND A PROBLEM? GM HAS A MAJOR PROBLEM WITH THIS 4.8 AND 5.3 ENGINES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005507January 17, 2002
TIRES:TREAD/BELT
HAVE HAD THREE FLAT TIRES, DUE TO GRAVEL PUNCTURE IN THE TREAD AT EXACTLY THE SAME IN THE TREAD OF EACH TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756904January 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
WITHIN A MONTH AFTER OUR PURCHASE, I TOOK OUR TRUCK TO TONY CHEVROLET'S SERVICE DEPT. FOR AN ENGINE KNOCK. I WAS TOLD THIS NOISE IS NORMAL TO "ALL" 2000 CHEVROLET AND GMC TRUCKS WITH THE 5.3 LITER ENGINE. I ASKED HOW AN ENGINE KNOCK CAN BE NORMAL TO A BRAND NEW ENGINE AND WAS TOLD THAT THE NOISE WAS CALLED "PISTON SLAP" WHICH GENERAL MOTORS IS AWARE OF THIS "DEFECT" AND WAS WORKING ON A FIX. I THEN EXPLAINED TO THE SERVICE WRITER, SINCE I'VE WORKED AS A MECHANIC, THAT I'VE NEVER HEARD A NEW OR REBUILT ENGINE KNOCK UNLESS THERE WAS A MISTAKE MADE OR A FAULTY PART INSTALLED. I'VE HEARD HIGH MILEAGE ENGINES WITH A KNOCK PROBLEM, AND I'VE HEARD HIGH MILEAGE ENGINES WITH "PISTON SLAP". AFTER RESEARCH I FOUND OUT GM WAS GOING TO REPLACE THE FAULTY PISTONS WITH GM'S NEW DESIGN PISTONS AND THAT WOULD TAKE CARE OF THE "PISTION SLAP" ISSUE. AFTER TALKING WITH ANOTHER DEALERSHIP ABOUT THIS ISSUE, I WAS TOLD THAT GM HAS REPLACED A FEW ENGINES WITH THE NEW DESIGNED PISTIONS WHICH NOW STILL HAVE THE "PISTON SLAP". I WAS SHOWN BULLETIN # 01-06-01-028 WHICH STATED MODELS:1999-2002 CHEVROLET/GMC PICKUP & UTILITY MODELS,2002 CADILLAC ESCALADE (2WD) WITH 4.8L,5.3L OR 6.0L ENGINES MAY EXHIBIT AN ENGINE KNOCK NOISE THAT BEGINS IN THE FIRST 12,000-15,000 MILES OF USE. THE KNOCK NOISE IS MOST OFTEN NOTICED DURING START-UP AND TYPICALLY DISAPPEARS WITHIN THE FIRST 5-30 SECONDS (MAY LAST LONGER IN EXTREME COLD TEMPERATURES) SINCE WE LIVE IN ALASKA THIS IS VERY TRUE. THE NOISE IS USUALLY MORE NOTICEABLE ON THE INTIAL START-UP WHEN THE TEMPTURE IS BELOW 50 DEGREES AND MAY BE MORE PRONOUNCED ON THE FIRST START FOLLOWING A LONG TRIP. THE NOISE "MAY" BE CAUSED BY AN INTERACTION BETWEEN CARBON THAT HAS FORMED ON THE PISTON, THE PISTON MOTION AND THE CYLINDER WALL. AT THIS TIME, ATTEMPTS TO REPAIR THIS CONDITION BY REPLACING THE ENGINE ASSEMBLY OR PISTONS IS NOT RECOMMENDED. OUR TRUCK'S PERFORMANCE HAS GONE DOWN DUE TO THE KNOCK SENSOR DETECTING THIS PARTICULAR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756845January 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OUR TRUCK HAS BEEN TO TONY CHEVROLET FOR THE BRAKE SYSTEM PROBLEMS 3 TIMES. WHEN BRAKING ANYTIME ON A BUMPY ROAD THE ABS SYSTEM KICKS IN RESULTING IN LOSS OF STOPPING POWER AND CAUSING A NEAR ACCIDENT. DURING ALASKA WINTER MONTHS, THE ABS SYSTEM IS OVER SENSITIVE AND DOES NOT ALLOW THE TRUCK STOP IN A TIMELY FASHION. THERE ARE TIMES WHEN THE ABS KICKS IN, THE BRAKE PEDAL GETS HARD AND PUSHS BACK AGAINST YOUR FOOT. TONY CHEVROLET STATES THE BRAKING SYSTEM IS ACTING NORMAL. THERE FAVORITE TERM IS "UNABLE TO DUPLICATE CONDITION AT THIS TIME" I WENT TO ANOTHER GM DEALERSHIP WITH THIS PROBLEM AND THEY ALSO STATED THERE WAS NOTHING WRONG WITH THE ABS SYSTEM. WHEN SERVICE TECHS. HOOK UP TO THE TRUCKS COMPUTER AND THE COMPUTER SYSTEM DOESN'T SHOW ANY FAULT CODES, THAT DOESN'T MEAN THERE ISN'T SOMETHING WRONG. TWICE THIS CONDITION HAS JUST ABOUT CAUSED AN ACCIDENT WITH ANOTHER CAR. I WONDER HOW MANY ACCIDENTS HAVE TO OCCUR BEFORE GM DOES SOMETHING ABOUT THESE DEFECTS? PLEASE HELP BEFORE SOMEBODY GETS HURT OR KILLED. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002084January 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THERE WAS A KNOCKING NOISE COMING FROM ENGINE. PROBLEM ONLY HAPPENS WHEN STARTING VEHICLE IN MORNING. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756740January 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES FAIL TO STOP THE VEHICLE AS ADVERTISED IF ANY TYPE OF ROAD SURFACES, OTHER THAN PERFECTLY SMOOTH, ARE ENCOUNTERED DURING THE BRAKING PROCESS. THIS IS TRUE FOR CHEVROLET TRUCKS AS WELL AS DODGE PICKUPS. I HAVE FRIENDS WHO HAVE THESE TWO BRANDS AND THEY HAVE HAD THE SAME PROBLEM WITH STOPPING ON EVEN SLIGHTLY ROUGH ROAD SURFACES. HAVE YOU RECEIVED ANY OTHER COMPLAINTS LIKE THIS? THANKS IN ADVANCE, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756768January 12, 2002
POWER TRAIN:DRIVELINE
WE'VE HAD THIS DRIVETRAIN VIBRATION ALMOST SINCE THE TRUCK WAS PURCHASED. GM SERVICE DEPT. HAS REPLACED 1 TIRE BECAUSE THEY COULDN'T BALACE IT. ALL THE OTHER TIRES HAVE BEEN REBALANCED, ALL 5 TIRES HAVE BEEN ROTATED. THE TRUCK HAD THE REAR END PARTS REPLACED DUE TO SOME TYPE OF FAILURE. WE'VE HAD THE TRUCK TO GM'S SERVICE DEPT. SEVERAL TIMES FOR THE VIBRATION PROBLEMS. WE WENT THROUGH THE BBB TO HAVE GM BUY BACK WHICH WE LOST. GM REFUSES TO DO ANY MORE VIBRATION RELATED WORK ON THIS TRUCK. THE TRUCK ALSO HAS THE FIRESTONE STEELTEX A/T LT 245/75 R 16 TIRES, AND I'VE ASKED OUR LOCAL GM SERVICE DEPT. IF THESE TIRES ARE ON THE RECALL LIST, WHICH THEY DON'T HAVE AN ANSWER FOR. SOONER OR LATER THERE IS GOING TO BE VIBRATION RELATED PARTS FAILURE AND HOPEFULLY NOT AT HWY SPEEDS. OUR TRUCK IS NOT THE ONLY TRUCK WITH THESE PROBLEMS. GM HAS THESE PROBLEMS WITH THE '99,2000 AND 2001 TRUCK LINES WHICH THEY WON'T/CAN'T FIX. PLEASE HELP US US AND ALL THE OTHER PEOPLE WITH THE $30,000 LEMONS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001979January 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE IS A VIBRATION COMING FROM THE VEHICLE DURING ACTIVATION OF THE BRAKE SYSTEM WHILE DRIVING AT ANY SPEED. DEALERSHIP HAS EXAMINED VEHICLE, AND REPLACED FRONT BRAKE ROTORS WHICH HAVE FAILED TO EFFECTIVELY REMEDY THE PROBLEM. ALSO, REAR BRAKES INTERMITTENTLY FAIL TO ACTIVATE WHILE DRIVING AT ANY SPEED , POSSIBLY RESULTING IN EXCESSIVE WEAR OF THE FRONT BRAKES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001868January 9, 2002
AIR BAGS:FRONTAL
CONSUMER STATED VEHICLE WAS INVOLVED IN A FRONTAL CRASH OF 30 MPH, AND THE AIR BAGS DID NOT DEPLOY, DEALER DID NOT CHECK VEHICLE, BECAUSE GM WOULD NOT GIVE THEM PERMISSION. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8001872January 9, 2002
AIR BAGS:FRONTAL
WHILE DRIVING, VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, AIR BAG ON DRIVER/PASSENGER SIDE DID NOT DEPLOY, DRIVER WAS INJURED. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001883January 9, 2002
PARKING BRAKE:CONVENTIONAL
WHILE DRIVING EMERGENCY BRAKE SYSTEM MALFUNCTIONED, CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001540January 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE SYSTEM DOES NOT FUNCTION PROPERLY WHILE TRAVELING OVER ANY BUMP IN THE ROAD, AND PRESSING BRAKE PEDAL AT THE SAME TIME. WHEN BRAKE PEDAL IS PRESSED IT FALLS TO THE FLOOR, AND BRAKES DO NOT ACTIVATE. DEALERSHIP HAS EXAMINED VEHICLE, AND STATED THAT BRAKE SYSTEM WAS OPERATING WITHIN SPECIFICATIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001320January 2, 2002
VISIBILITY:WINDSHIELD
WHILE DEFROSTING FRONT WINDSHIELD, A LARGE CRACK APPEARED ACROSS THE WINDSHIELD. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756132December 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE KNOCKS VERY BADLY AT COLD OR HOT START UP. KNOCKING LASTS FOR MINUTES. CHEVROLET SAYS THEY KNOW ABOUT PROBLEM. STATES THAT THE PISTON SKIRTS ARE TOO SHORT CAUSING PISTON WOBBLE. THEY ALSO START THEY CAN'T FIX AT THIS *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755404December 7, 2001
TIRES:TREAD/BELT
THIS TIRE FAILURE IS THE 2ND ON THIS VEHICLE. THE OUTER TREAD SEPARATED FROM THE TIRE AND THE STEEL BELTS CAME APART. INSPECTION BY SEARS TIRE CENTER IN ROCKY MOUNT, NC ALSO FOUND A THIRD TIRE READY TO SEPARATE. HAD PREVIOUS INCIDENT ON 4/26/2001 AND FILED WITH NHTSA ON 4/30/2001. REF ODI#744753. I EMAILED CONTINENTAL TIRE HQ BUT THEY WILL NOT RESPOND. NOW REMOVED ALL THESE TIRES FROM VEHICLE AND PURCHASED NEWW BRAND. HAVE ALL 5 GENERALS IN MY POSSESSION FOR INSPECTION. (TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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