Chevrolet Silverado Complaints (2000)

2,131 consumer complaints on file.

#760059April 1, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SINCE MY PURCHASE OF THIS TRUCK I HAVE HAD OVER 10 INCIDENTS INVOLVING THE BRAKING SYSTEM. I HAVE RETURNED TO JIM ELLIS SERVICING 5 TIMES FOR THIS PROBLEM. I WILL BE CORRECTED FOR A SHORT PERIOD OF TIME AND THAN RETURN TO THE SAME PROBLEM. I AM GOING THROUGH THE BBB NOW TO GET GM TO REPURCHASE THIS TRUCK BECAUSE IT IS UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006269March 25, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, POWER TRAIN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, FUEL SYSTEM, OTHER
THERE IS A WIRE HARNESS SHOWING FROM UNDER STEERING WHEEL TIL THAT HAS A SHORT CIRCUIT AND OCCASIONALLY SPARKS. ALSO, THIS HAS CAUSED PROBLEMS WITH READING FUEL INDICATOR/ ODOMETER/ GEAR INDICATOR/ AIR CONDITIONER AND HEATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759745March 24, 2002
TIRES
TRUCK STARTED VIBRATING,TOOK A TIRE TO A FIRESTONE DEALER,THEY SAID THAT HAPPENS WHEN TIRES AREN"T ROTATED PROPERLY, I WORK AT A AUTO SERVICE REPAIR CENTER,AND MY TIRES ARE ROTATED EVERY 6000 MI FAITHFULLY, SO I DISAGREE.*AK (TIRESIZE: P265R75R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006142March 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VEHICLE SPEED CONTROL
WHILE APPLYING BRAKES VEHICLE WAS COMING TO A STOP AND SUDDENLY WITHOUT WARNING, BRAKE PEDAL FORCED FOOT UP, AND VEHICLE BEGAN TO ACCELERATE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759528March 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE "KNOCK" ON COLD START-UP, SERVICING DEALER (M&S CHEVROLET - HIGHLAND, N.Y.) STATES GM AWARE OF PROBLEM & WORKING ON A FIX ACCORDING TO SERVICE TICKET, GM CUSTOMER SERVICE NOW STATES "NOT A PROBLEM" BUT ISSUED 5/100K EXTENDED ENGINE COMPONENT WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005858March 18, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PULLING INTO MAIN HIGHWAY, ACCELERATOR PEDAL STUCK AND CAUSED VEHICLE TO ACCELERATE OUT OF CONTROL. VEHICLE HIT A TREE BEFORE STOPPING, CONSUMER STATED HE HAD TO KICK THE GAS PEDAL TO GET THE PEDAL UNSTUCK. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME, ONE PERSON WAS INJURED. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8005734March 15, 2002
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING HUB CAPS KEEP COMING OFF VEHICLE. IT'S WORSE WHEN PULLING TRAILER. DEALER CONTACTED. *AK CONSUMER STATES THE PLASTIC NUTS THAT HOLD THE HUB CAPS WERE COMING LOOSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759369March 14, 2002
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
FRONT TURN SINGLE FULL OF MOISTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005324March 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON FOUR SEPARATE OCCASIONS WHILE APPLYING BRAKES PEDAL WOULD GO TO THE FLOOR, AND VEHICLE WOULD CONTINUE ON BEFORE STOPPING. VEHICLE BEEN TO DEALER ON TWO OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759227March 11, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SINCE WE PURCHASED THE TRUCK WE'VE HAD NUMEROUS TROUBLES WITH THE SEATBELTS LOCKING UP AND GETTING TIGHTER UNTIL WE HAVE TO PULL OFF THE ROAD AND RELEASE THE BELT BUCKLE. MOST TIMES IT HAPPENS TO THE REAR SEATBELTS AND FROM TIME TO TIME THE FRONT SEATBELTS HAVE THE SAME PROBLEMS. THE PROBLEM STARTS WHEN DRIVING AT ANY SPEED AND HIT A SMALL BUMP IN THE ROAD OR A FROST HEAVE AND THE SEATBELTS LOCK UP. WE'VE TRIED TO GENTLY PULL ON THE SHOULDER STRAP TO LOOSEN THE BELT, WE'VE TRIED TO JERK ON THE SHOULDER STRAP AND THE ONLY THING THAT WILL LOOSEN THE BELTS IS PUSHING THE RELEASE BUTTON. IF WE DRIVE OFF ROAD TO OUR CAMPING AREA(WE DON'T NEED TO USE 4 WD) THE BELTS HAVE GOTTEN SO TIGHT THAT THE RELEASE BUTTON WAS EXTREMELY HARD TO RELEASE. WE FACE THE PROBLEM OF WHETHER OR NOT TO USE THE SEATBELTS WHEN DRIVING OFF ROAD. WE HAVE TO STOP EVERY 5 MINUTES OR SO TO RELEASE THE SEATBELTS WHEN OFF ROADING. SINCE WE HAVE TWO CHILDREN IN THE REAR SEATS THEY MUST STAY BUCKLED IN. EVEN DRIVING DOWN GRAVEL ROADS WHICH IS ALMOST A DAILY OCCURRENCE LIVING IN OUR AREA OF ALASKA, IT'S A ROYAL PAIN TO HAVE TO STOP AND UNBUCKLY THE BELTS. WE'VE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT THIS PROBLEM AND WE ALWAYS GOT THEIR STANDARD ANSWER "CANNOT DUPLICATE CUSTOMER CONCERNS AT THIS TIME" THEY FINALLY TOLD ME TO BRING THE TRUCK IN WHEN THE BELTS ARE LOCKED UP SO THEY CAN SEE THE PROBLEM. SO WE DID VISIT THE SERVICE DEPT WITH 3 BELTS LOCKED UP AND THEY TOLD ME "NO PROBLEM, WE'LL ORDER NEW BELTS".THEY CALLED ME A DAY OR SO LATER AND INFORMED ME THAT THE SEATBELTS ARE DESIGNED THAT WAY. THE SEATBELTS ARE CALLED "RATCHETING SEATBELTS AND THE ONLY WAY TO PREVENT THE BELTS FROM LOCKING UP IS TO PULL THE SEATBELTS OUT AS FAR AS THEY GO AND THEN BUCKLE UP." WE'VE TRIED WHAT THE SERVICE DEPT SUGGESTED AND THE PROBLEM STILL EXISTS. SO NOW WE'RE AT A STAND OFF. WHEN IS SOMEBODY GOING TO MAKE GM FIX IT'S DEFECTIVE VEHICLES?I SURE MADE A $30,000 MISTAKE BUYING THIS TRUCK!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005174March 8, 2002
VEHICLE SPEED CONTROL
WHEN PROCEEDING FORWARD OR STOPPING ACCELERATOR STICKS, HAS TO KICK PEDAL TO BREAK LOOSE, AND VEHICLE SURGE FORWARD. *AK CONSUMER TOOK THE TRUCK TO THE DEALER, AND THEY TOLD HIM THE PROBLEM WAS THROTTLE VALVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005109March 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO MALFUNCTIONED BRAKE SYSTEM. VEHICLE WAS REPAIRED UNDER WARRANTY. MECHANIC AT ANOTHER SHOP STATED THAT DEALER REPLACED ALL DEFECTIVE PARTS AFTER ACCIDENT. HOWEVER, PARTS WERE NOT FACTORY PRODUCTS, RESULTING IN AN ABS FAILURE.*AK TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005000March 5, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE MAKING RIGHT OR LEFT TURNS THERE WAS THUMPING VIBRATION. MECHANIC STATED THERE WAS A RECALL ON LOWER STEERING SHAFT; HOWEVER, CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004473February 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING OUT OF DRIVEWAY, CONSUMER APPLIED BRAKES AND ABS DID NOT KICK IN. DEALER CONTACTED.*AK. CONSUMER SKIDDED ONTO HIGHWAY, VEHICLE WAS TAKEN TO A MECHANIC, AND A NEW ABS MIDULE AND SOLENOID WAS NEEDED.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004012February 13, 2002
VEHICLE SPEED CONTROL:CABLES
CONSUMER STATES THE ACCELERATOR PEDAL WOULD LOCK UP INTERMITTENTLY(PEDAL RESIST), DEALER WAS NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003919February 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL 00 V 055 000/ABS SPRING CLIP: BRAKE PEDAL INTERMITTENTLY GOES TO THE FLOOR DURING NORMAL STOPPING. VEHICLE HAS BEEN TO DEALER ON SEVERAL OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758126February 12, 2002
VEHICLE SPEED CONTROL
THROTTLE LINKAGE HAS BEEN STICKING SINCE VEHICLE WAS NEW. DEALER WAS UNCOOPERATIVE AND WANTED TO BLAME ISSUE ON MAINTENANCE OF VEHICLE AND CHARGE $100 FOR CHANGING FUEL FILTER, WHICH IS UNRELATED TO FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005145February 11, 2002
TIRES
FRONT TIRES STARTED TO SHOW NOTICEABLE WEAR, CAUSE COULD HAVE BEEN THAT THE FRONT END WAS OUT OF ALIGNMENT. THEY ROTATED THE BACK TIRES TO FRONT AND REALIGNED THE FRONT END. SAME WEAR APPEARED AT 5000 MILES. GOODYEAR TOLD ME THE 23575R16 MUST BE 35LBS ON ALL FOUR TIRES. THE LABEL ON THE DOOR SAYS 28LBS FRONT END AND 35LBS ON REAR TIRES. GOODYEAR SAYS THE LOW INFLATION HAS CAUSED PERMANENT DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758038February 10, 2002
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CHECK LIGHT WENT ON DAY AFTER PURCHASE. SATURDAY. RETURNED TO DEALER ON MONDAY FOR CHECKUP. DEALER SAID THEY COULDN'T REPRODUCE THE PROBLEM. CHECK ENGINE LIGHT WENT ON 08/10/2000. RETURNED TO DEALER. THIS TIME THEY CHECKED THE NATIONAL COMPUTER AND FOUND THAT THE KNOCK SENSORS WERE OVERTORQUED AT THE FACTORY AND REPLACED THEM. WHY DIDN'T THEY CHECK THE NATIONAL COMPUTER WHEN THEY HAD THE TRUCK THE FIRST TIME? STARTED TRUCK UP IN AM 11/13-/2000 OIL LIGHT CAME ON. CHECKED OIL, WAS FULL. STARTED TRUCK UP AGAIN, THOUGHT MAYBE GUAGE WAS INCORRECT. STILL NO OIL PRESSURE. THEY TOWED TRUCK IN AND REPLACED OIL PUMP. THE MILEAGE WAS ONLY 4513. I WANTED ENGINE REPLACE, BUT THEY SAID THERE WAS NO DAMAGE . GAS PEDAL STICKING AT 23550 MILES. RETURNED TRUCK TO DEALER. THEY INSTALLED NEW THROTTLE BODY.ALSO OIL FILLER TUBE WAS NOT INSTALLED CORRECTLY. OIL WAS LEAKING FROM TUBE. THEY FIXED THIS ALSO.AT 26581 MILES ENGINE STARTED TO HAVE VALVE NOISE ON COLD STARTUP. RETURNED TO DEALER. THEY SAID NOTHING WAS WRONG. ON 12/05/2001 RETURNED TRUCK DUE TO TAPPING NOISE. THIS TIME THEY SAID IT WAS DUE TO CASTROL OIL FILTER. THEY CHANGED OIL AND PUT ON PF59 FILTER. THOUGHT PROBLEM WAS FIXED. ENGINE STILL HAS LIFT NOISE ON COLD STARTUP. ALSO COMPLAINED OF TRANSMISSION DOUBLE SHIFTING. DEALER CAN'T FIND ANYTHING WRONG. THIS TRUCK HAS BEEN IN THE SHOP SO MANY TIMES THEY SHOULD EXTEND THE WARRANTY TO 10 YEARS, BUT I KNOW THEY ARE AFRAID TO DO THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757741February 4, 2002
AIR BAGS:FRONTAL
MY SON REAR ENDED CAR IN FRONT OF HIM. BRYCE PASSENGER FRONT TEETH WERE KNOCKED OUT. THEY WERE GOING 40MPH THE AIR BAGS DID NOT DEPLOY. BRYCE (14) IS DIABETIC AND HIS DENTAL BILLS WILL BE COSTLY AND HIS HEALTH ISSUE WILL EFFECT HIS TREATMENT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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