Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11438181October 26, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436215October 10, 2021
UNKNOWN OR OTHER
My 2013 Chevrolet Silverado frame broke when I was driving it down my road with my small kids in tow. When I got home and inspected I noticed my spare tire was not secure and corrosion in the rear of my frame. I had the frame inspected by my dealership and it was confirmed the frame was defective, severely corroded in the mid and rear section. The front was in almost new condition. The stickers still intact. They suggested I contact GM. There were no warning lamps. GM has committed to repairing the vehicle due to the wax coating defect. Now they are not cooperating due to no availability of frame. I have not had a vehicle for almost 5 months. Had I been driving at a high rate of speed when the frame broke or someone hit me there could have been an entirely different outcome as the frame has no integrity. The truck would have crumpled. There are many trucks left on the road with this HAZARDOUS issue. Please see attached photos of well cared for truck and defective frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435756October 6, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the front driver’s and passenger’s side door handles had malfunctioned and needed to be replaced. The contact indicated that the front driver side exterior door handle detached from the door and both the driver’s side and passenger’s side interior door handles would not function and could not be used to open the doors. The door handles were all replaced by the owner. The local dealer and manufacturer were contacted regarding the failures, but no assistance was offered. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432046September 7, 2021
SEAT BELTS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the rear seat belt buckle had shattered. The vehicle was taken to a local dealer and diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429070August 13, 2021
SERVICE BRAKES
The service stabilitrak/traction control come on (ABS) at random times when driving. The truck begins to shift hard and lose power as I am driving making it very dangerous on the road especially at close proximity to other vehicles. I have taken it in and nothing can be found or done because they can't seem to find the problem. The truck has 73,000 miles on it. I am beyond frustrated and scared to drive it on the freeway because I never know when it will come up; it has been happening once a week (sometimes two) since June 2021. I just don't understand how GM allows this to happen and not fix the problem; it is clearly a danger on the road for myself, family, and others. Please look into this as I have read so many situations of other owners of GM models dealing with this disaster!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427477August 2, 2021
ENGINE
The contact owns a 2013 Chevrolet Silverado. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer and it was diagnosed with needing the smog sensor to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426783July 28, 2021
STEERING, SUSPENSION
bought this truck from Granger DCJR in Orange, tx on 7/20/21. upon further inspection of vehicle on 7/25/21 found that there are no bushings in the rear shocks and that when you steer the truck at low speeds from a stop sign the rack and pinion locks up and you can not steer the truck. the steering issue almost caused me to hit 3 cars and almost run in a ditch. dealer states that they have spent to much money on this truck and refuses to do the repairs. now im stuck with a truck that cant be driven. also this truck supposedly passed a 172 point inspection but i dont see how with these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425972July 22, 2021
AIR BAGS
The manufacturer has known about the problem with the passenger air bag for years and waited until February 2021to issue a recall. When the manufacturer was asked on 7-22-2021 when this problem would be fixed they responded that they do not have a remedy for the problem. It seems to me that they are dragging tier feet in the hope that the problem will fix itself through attrition of the affected vehicles. unless the government pressures the manufacturer by the use of fines or sanctions, they don't have any real reason to fix this problem in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425099July 16, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received a notification for NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer for the recall repair however, the contact was informed that parts were not yet available and that he would receive a call once parts were available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424408July 12, 2021
AIR BAGS
Airbag was repaired under Takata recall on 6/15/21, 24,122 miles on vehicle. Service airbag warning comes on the next day. Back to dealer and they said warning light is not related to what they did and just a coincidence. Hard to believe. Are there any other complaints of this happening ? Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422541June 28, 2021
AIR BAGS
I recently purchased this Pick UP and checked on-line for any Recalls. There was one on the airbag - needs replacement of some components. As of 6/28/21, the Recall still states parts are unavailable. I need to be informed when I need to contact Service Center for Repair. My Name is [XXX] My email is [XXX] My Phone Number and Text is [XXX] Please keep me updated with any changes. Thank You. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421410June 18, 2021
AIR BAGS
Received a recall notice of March 2021, even though part failure presents a serious physical threat to vehicle occupants, manufacturer fails to provide replacement airbag in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420976June 15, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420461June 10, 2021
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419944June 7, 2021
AIR BAGS
Safety recall sent to me in March of 2021. It is June 7, 2021 and no remedy is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418747May 27, 2021
SERVICE BRAKES
Faulty brakes -master cylinder failed (so i am told) causing the calipers, rotors, pads heating up to the point of a significant amout of smoke coming from tires. Brakes stick and you are unable to control truck from the shaking, almost causing truck to go off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417956May 20, 2021
UNKNOWN OR OTHER
The plastic dash on my vehicle is cracking majorly. There is nothing GM is doing to fix this issue. However, if the cracking continues to get worse it could cause harm me the driver and passengers in the vehicle. GM should have to submit the formula in which was used to create this plastic dash because it is cracking from the sun.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415173May 4, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). THE VEHICLE WAS TAKEN TO CHEVROLET CADILLAC OF BEND (345 NE 3RD ST, BEND, OR 97701) FOR THE RECALL REPAIR HOWEVER, THE THREADS OF THE AIR BAG RUPTURED, PREVENTING THE AIR BAG INFLATOR FROM SEALING ONTO THE AIR BAG. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415008May 3, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS). SUNSHINE CHEVROLET (100 THUNDERLAND CIR, ARDEN, NC 28704) WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER'S SIDE DASHBOARD MAY BE DAMAGED DURING THE RECALL REPAIR. THE CONTACT WAS INFORMED THAT NEITHER THE MANUFACTURER NOR THE DEALER WOULD BE LIABLE FOR ANY DAMAGES TO THE DASHBOARD. ADDITIONALLY, THE VEHICLE WARRANTY WOULD NOT COVER THE COST TO REPAIR OR REPLACE THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413602April 23, 2021
ENGINE
I WAS DRIVING THE TRUCK IT STARTED SHAKING, SO I TOOK IT TO THE DEALER. THEY SAID THAT THERE IS CARBON BUILD UP ON THE ENGINE. THERE IS ONLY SIXTY THOUSAND MILES ON THE VEHICLE. GMC SENT OUT A BULLETIN TO DEALERS THAT THIS IS A PROBLEM AND SUGGESTED THE SERVICE DEPT FLUSH THE ENGINE, BUT THEY CAN NOT PROMISE ANYTHING. THE DEALER TOLD ME THAT I DID NOT DRIVE THE TRUCK ENOUGH, SO THAT'S WHAT CAUSED THE PROBLEM. WHEN I BOUGHT THE TRUCK THEY TOLD ME THAT IT IS A VERY CLEAN RUNNING TRUCK, NOT AS MUCH POLLUTION. SO INSTEAD OF THE CARBON BLOWING OUT THE TAILPIPE IS IT STAYING IN THE ENGINE? I DO NOT THINK THAT I SHOULD HAVE TO PAY OUT ALL THIS MONEY FOR SOMETHING GMC OVER LOOKED. THIS IS A PROBLEM THEY DID NOT SEE, SO THEY SHOULD BE RESPONSIBLE FOR THE EXPENSES. I MIGHT EVEN NEED A NEW ENGINE BECAUSE THEY CAN NOT BE SURE THE FLUSHING AND OIL CHANGE WILL SOLVE THE PROBLEM AND IT CAN HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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