Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#768488October 15, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
I HAVE HAD THREE MIRRORS INSTALLED ON THE TRUCK UNDER WARRANTY AND HAVING THE SAME PROBLEM WITH ALL THREE MIRRORS, WHEN I DRIVE ON THE INTERSTATE TO WORK EVERY DAY THE MIRROR VIBRATES SO BAD I CANT SEE ANYTHING OUT OF THE MIRROR AND HAVE HAD SEVERAL CLOSE CALLS MERGING INTO TRAFFIC I HAVE HAD THE TRUCK TO 2 CHEVROLET DEALERS FOR THIS PROBLEM AND THEY SAY THERE IS NO FIX FOR THIS. I CALLED GM CUSTOMER CARE AND HAVE A FILE NUMBER ON THE CASE BUT THEY TOLD ME THERE WAS NO FIX ALSO AND OFFERED ME 2 FREE OIL CHANGES TO RESOLVE THIS PROBLEM I DECLINED THERE OFFER BUT DO NOT NO WHAT I SHOULD DO AT THIS POINT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020806October 15, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATES THAT PASSENGER FRONT SEAT BELT LOCKS ONTO PASSENGER AND DOES NOT ALLOW ANY MOVEMENT. SEAT BELT HAS BEEN REPLACED BY DLR 3X. PROBLEM STILL EXISTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020267October 4, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE OWNER PURCHASED AN OPTIONAL PACKAGE THAT RELATED TO THE EXTENDED TOW MIRRORS. ON THIS PARTICULAR TRUCK THE MIRRORS DO NOT COME WITH "FISH EYES" ON THE PASSENGER SIDE. THE OWNER WAS TOLD THAT HIS TRUCK WAS NOT PART OF THE UPGRADE FOR THE 2002 WHICH DOES PROVIDE FISH EYE ON BOTH SIDES. PLEASE DESCRIBE DETAILS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767963October 1, 2002
AIR BAGS
THIS VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WHILE TRAVELING AT 50 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#767929September 30, 2002
AIR BAGS:FRONTAL
THIS TRUCK WAS INVOLVED IN A HEAD ON CRASH. I WAS RUNNING ABOUT 55 MPH AND THE OTHER VEHICLE WAS RUNNING APPROXIMATELY 35 MPH. THE TRUCK WAS A TOTAL LOSS WITH MOST OF THE DAMAGE DONE TO THE FRONT END.THE DRIVERS SIDE AIR BAG OR THE PASSENGER AIR BAG DID NOT DEPLOY. MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8019847September 30, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THAT WHEN APPLYING THE BRAKES THE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR CAUSING A EXTENDED STOPPING.DEALER STATES THAT IT HAS TO DO WITH THE ABS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019587September 26, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS BECAME INOPERABLE . A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE DUE THE VIN#. DEALER HAS BEEN NOTIFIED.PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019177September 23, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 72 MPH CONSUMER HIT ANOTHER VEHICLE HEAD ON AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER, AND DEALER STATED THAT THE VEHICLE ACTED LIKE IT SHOULD HAVE.AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#767453September 20, 2002
AIR BAGS:FRONTAL
IN DIRECT FRONTAL IMPACT AT 45 MPH, AIRBAGS FAILED TO DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#8019060September 19, 2002
TIRES
AT FIRST 1200 MILES ORIGINAL TIRES HAD FLAT SPOTS ALL AROUND AND CHOPPING UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567453September 16, 2002
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE WAS HIT HEAD ON THE RIGHT FRONT SIDE. THE AIRBAGS FAILED TO DEPLOY. CONSUMER WAS TOLD THE AIRBAGS DIDNT HAVE TO DEPLOY BECAUSE THE VEHICLE WAS STATIONARY DURING BOTH HITS, CONSUMER WAS INJURED IN THE ACCIDENT. *JG
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8018663September 16, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVERS SIDE MIRROR ON DOOR VIBRATES AT HIGHWAY SPEED. WITH MIRROR JUMPING ALL AROUND IT'S HARD TO FOCUS ON WHAT IS BEHIND. *AK CONSUMER STATED THE MIRROR WAS REPALCED, HOWEVER THE PROBLEM STILL EXITS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018612September 13, 2002
SUSPENSION
CONSUMER STATES WHILE DRIVING VEHICLE WILL SHIMMEY,VIBRATES AND SWAYS AT ANY SPEED.CONTACTED DEALER. THE DEALER HAS MADE SEVERAL ATTEMPTS TO FIX THE VEHICLE YET THE PROBLEM STILL OCCURS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567339September 5, 2002
ENGINE AND ENGINE COOLING
THE CONSUMERS VEHICLE BEGAN TO SLOPE AND THE (SERVICE ENGINE SOON LIGHT) HAD COME ON. IMMEDIATELY AFTER EXITING THE HIGHWAY, IT STOPPED. THE MECHANICS INSTALLED A NEW FUEL FILTER. THE PROBLEM WAS NOT FIXED BECAUSE THE PROBLEM HAD REPEATED. THE CONSUMER IS REQUESTING REIMBURSEMENT DUE TO A WARRANTY ISSUE WITH THE VEHICLE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766761September 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN COMING TO A COMPLETE STOP ON DRY PAVEMENT UNDER MODERATE TO LIGHT BRAKING, ONCE THE VEHICLE FALLS BELOW ABOUT 3 MPH (I.E., IN THE LAST FEW FEET BEFORE A COMPLETE STOP), A SHUDDER IS FELT IN THE BRAKE PEDAL LASTING 1 TO 1-1/2 SECONDS. THE SHUDDERING IN THE PEDAL IS ACCOMPANIED BY A STUTTERING SOUND. THE VEHICLE STOPS NORMALLY --SO FAR -- EXCEPT FOR THE VIBRATION AND NOISE. THIS HAPPENS ON 30%-50% OF THE STOPS; THE REST OF THE TIME THERE IS NO NOISE AND NO SHUDDERING IN THE BRAKE PEDAL. DEALER HAS TRIED TWICE TO FIX PROBLEM, BUT TODAY WAS TOLD BY CHEVROLET TECH REP THAT THIS CONDITION IS A NORMAL CHARACTERISTIC OF THEIR TRACTION CONTROL/ABS SYSTEM AND WILL NOT AUTHORIZE ANY FURTHER WORK BY THE DEALER! I DO NOT CONSIDER THIS A "NORMAL CONDITION" AND AM CONCERNED ABOUT THE POTENTIAL FOR MORE CATASTROPHIC PROBLEMS SHOULD THIS CONDITION REMAIN UNCORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017861September 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN STARTING THE VEHICLE, THERE IS A KNOCKING NOISE COMING FROM THE ENGINE CAUSED BY PISTON SLAP, IF NOT FIXED, THIS COULD CAUSE PISTON TO BREAK AND DAMAGE THE ENGINE.*AK CONSUMER IS CONCERNED THAT THE ENGINE WILL FAIL IN THE FUTURE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017752September 3, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVERS' SEATBACK WILL FALL BACKWARDS CATCHING DRIVER OFF GUARD. VEHICLE HAS BEEN IN 2 DIFFERENT SHOPS SIX TIMES FOR THIS AND OTHER FAILURES; PROBLEM NOT BEING RESOLVED/REPAIRED BY DEALERSHIPS. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017710August 30, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WOULD NOT DEACCELERATE WHEN FOOT HAS RELEASED ACCELERATOR PEDAL. VEHICLE BEEN TO DEALER, AND DEALER COULD NOT LOCATE CAUSE OF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017628August 30, 2002
UNKNOWN OR OTHER
DIMMER SWITCH WOULD GET HOT WHEN USED. DEALER NOTIFIED AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK CONSUMER STATED DASH PANEL DIMMER SWITCH WHEEL AND SURROUNDING AREA GETS HOT WHEN THE WHEEL IS TURNED TO ITS LOWEST SETTING WITHOUT TURNING THE PANEL LIGHTS OFF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766290August 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOUD HARD KNOCKING NOISE COMING FROM ENGINE AT COLD START UP. THEN AFTER ENGINE IS WARMED UP AFTER DRIVING AND DECELERATION YOU CAN STILL HEAR THE KNOCKING NOISE, JUST NOT AS LOUD AS AT COLD START. TAKEN TO DEALERSHIP, AND ADVISED CHEVROLET WAS AWARE OF PROBLEM, AND DID NOT HAVE A SOLUTION. ADVISED BY DEALER IT WOULD NOT HURT ENGINE, BUT I DISAGREE, THE VERY HARD KNOCKING CAN NOT BE GOOD FOR THE VALVES, OR CRANKSHAFT, AND HAS TO BE CAUSING SOME SORT DAMAGE WITHIN THE ENGINE ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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