Chevrolet Silverado Complaints (2000)

2,131 consumer complaints on file.

#10000501January 3, 2003
WHEELS
I HEARD NOISE FROM THE FRONT LEFT WHEEL. JACKED UP THE TRUCK AND FOUND THE ENTIRE WHEEL LOOSE. TOOK THE TRUCK TO THE DEALERSHIP, THEY TORQUED THE HUB NUT AND SAID IT WAS FINE TO DRIVE. TOOK THE TRUCK ON A TRIP AND HAD CONSTANT PROBLEMS AND NOISE FROM THAT SIDE OF VEHICLE. RETURNED THE TRUCK TO THE DEALER AND WAS TOLD IT NEEDED A NEW HUB BUT WAS OK TO DRIVE. DROVE TO A CONFERENCE 200MILES AWAY AND BROKE DOWN. TOWED THE TRUCK TO A DIFFERENT DEALER AND WAS TOLD THAT BOTH HUBS NEEDED TO BE REPLACED. THE TRUCK HAS 75K MILES ON IT. I WAS TOLD BY SERVICE ADVISORS AT BOTH DEALERSHIPS THAT THEY HAD SEEN THIS PROBLEM SEVERAL TIMES ON THIS MODEL TRUCK. I ASKED IF GM WAS LOOKING AT A POSSIBLE RECALL AND GOT A NEGATIVE. I CALLED GM CUSTOMER SERVICE AND FILED A COMPLAINT (CASE# 1-60491961) AND WAS POLITELY TOLD THAT SINCE I WASN'T THE ORIGINAL OWNER AND THE TRUCK WAS OUT OF WARRANTY "TUFF BEANS." I TOLD THE REP I COULDN'T UNDERSTAND WHY GM WOULD WANT TO WAIT FOR AN ACCIDENT WITH INJURIES TO LOOK INTO THIS TYPE OF A PROBLEM. NO RESPONSE. IF THE LOOSE, OR IMPROPERLY TORQUED, HUB NUT CAUSED THE HUB TO FAIL, SEEMS LIKE THIS SHOULD BE A SAFETY ISSUE FOR GM TO CONSIDER. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001788January 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. ALSO STATED THAT THE VEHICLE HAS ONLY 62000 MILES. GM WAS CONTACTED AND THEY ARE AWARE OF THE PROBLEM BUT THEY HAVE NO RECALLS OUT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000684January 2, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
ALL FOUR BRAKE ROTORS RUSTED OUT ON MY 2000 CHEVROLET SILVERADO AFTER ONLY 15,000 MILES AND NEEDED TO BE REPLACED. I WAS TOLD BY THE DEALER THAT THEY RUSTED OUT FROM THE INSIDE AND THAT THIS WAS A COMMON RECURRING PROBLEM WITH CHEVROLET TRUCK BRAKE ROTORS. OF COURSE, IT WAS NO LONGER UNDER WARRANTY. I DO NOT THINK ROTORS SHOULD RUST OUT AFTER SUCH A SHORT TIME PERIOD AND WITH SUCH LOW MILEAGE. IS THERE ANY RECOURSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567847December 27, 2002
STRUCTURE
CONSUMER WAS INVOLVED IN A ROLL OVER ACCIDENT, AND SUFFERED INJURIES.( LAWYER ON BEHALF OF CLIENT)*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10001280December 20, 2002
STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSUMER CALLED COMPLAINING ABUT HAVING PROBLEMS WITH STEERING AND BRAKES. ALSO STATED THAT WHILE HE WAS DRIVING THE VEHICLE AT 35 TO 45 MPH AND LOST THE POWER FOR THE STEERING AND AT THE SAME TIME THE BRAKES. DEALER WAS CONTACTED AND STATED THAT THE POWER STEERING PUMP BROKE WITH A CONSEQUENCE OF LOOSING BRAKE ABILITY DEALER FIXED THE PROBLEM UNDER THE VEHICLE WARRANTY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001163December 18, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHEN DRIVER TURNS THE STEERING WHEEL, THERE IS A GRINDING NOISE. THE DEALERSHIP INDICATED THAT THERE IS AN ETERNAL LEAK IN THE GEAR BOX, AND IT NEEDS TO BE REPLACED. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024165December 11, 2002
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING VEHICLE AND THE BRAKES ARE APPLIED THE VEHICLE WILL SLOW DOWN BUT WILL NOT COME TO A COMPLETE STOP IN A TIMELY MANNER VEHICLE ROLLS TO A STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024173December 11, 2002
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING AND THE BRAKES ARE APPLIED. CONSUMER STATES' THE VEHICLE WILL ROLL UNTIL IT STOP. BRAKES ARE NOT STOPPING PROPERLY. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023633December 3, 2002
ELECTRICAL SYSTEM
WHEN THE BUTTON FOR THE DOME LIGHT WAS PUSHED, THE HEADLIGHTS WENT OFF. DEALER WAS AWARE OF THE PROBLEM. TS THE INCIDENT CAUSED THE CONSUMER TO RUN OFF THE ROAD. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023102November 21, 2002
SERVICE BRAKES, HYDRAULIC
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH BRAKES. ALSO STATED THAT IT NEEDS NEW BRAKE PADS ON ONE WHEEL WHICH IS THE RIGHT PASSANGERS SIDE. DEALER WAS CONTACTED AND STATED THAT IS NOT NORMAL AND WILL NOT PASS THE INSPECTION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023044November 20, 2002
AIR BAGS:FRONTAL
VEHICLE WAS IN A FRONT COLLISON AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. NONE OF THE OCCUPANTS IN THE VEHICLE WERE SERIOUSLY INJURED AT TIME OF THE ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#769938November 20, 2002
VEHICLE SPEED CONTROL:LINKAGES
THE THROTLE BODY GETS DIRTY AND STICKS AND THEN YOU GIVE IT MORE GAS THAN YOU INTEND AND HIT SOMETHING LIKE A GARAGE OR PERSON. HAS BEEN FIXED TWICE AND GM KNOWS THEY HAVE A PROBLEM BUT SAY IT IS UP TO ME TO KEEP FIXING IT SO I DON'T HAVE A ACCIDENT ALL THE SILVERADOS HAVE THE SAME PROBLEM EVERY 25,000 MILES. IT IS AN ENGINEERING ACCIDENT WAITING TO HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567851November 14, 2002
AIR BAGS:FRONTAL
THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. ONE MONTH LATER THE CONSUMER RECEIVED RECALL NOTICE RELATED TO A FAULTY AIR BAG MODULE. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022707November 14, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATED THAT THE SLIDING DOOR WOULD AUTOMATICALLY CLOSE WITHOUT CONSUMER PUSHING THE BUTTON. DEALER NOTIFIED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769686November 13, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
THE RUBBER HOSES RUN FROM THE TOP OF THE FUEL TANK THEN DOWN THE FRONT OF THE FUEL TANK, ARE LOOSELY CLAMPED, THEN CONNECT TO THE METAL LINES THAT RUN ALONG THE FRAME OF THE TRUCK. THE CLAMPS APPEAR TO BE HARD SHARP-EDGED PLASTIC. MY PROBLEM IS THAT THE ONE LINE COMPLETELY FAILED AND WAS LEAKING. THEN SPRAYING GAS FROM BENEATH THE TRUCK. THE DANGER OF HEAT FROM THE CATALYTIC CONVERTER SETTING THE TRUCK ON FIRE WAS MY PRIMARY CONCERN. I CONTACTED THE CHEVROLET CUSTOMER ASSISTANCE CENTER AND THEY OPENED TICKET 1-48530166. THEY ADVISED ME TO GET THE VEHICLE TO AN AUTHORIZED CHEVROLET DEALER WHICH I DID. THEY HAVE ESTIMATED THE REPAIR COST TO BE $370. I FEEL THAT THIS AN IMPORTANT SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE ASSEMBLY IS MICKEY MOUSE AT BEST. THIS TRUCK HAS LESS THAN 40000 MILES AND ALREADY THESE LINES HAVE WORN THROUGH SPRAYING FUEL UNDERNEATH MY VEHICLE. IT IS HARD TO IMAGINE THAT CHEVROLET HAS NOT SEEN THIS ALREADY YET NO MENTION IS MADE OF THIS PROBLEM ON THEIR WEB SITE. OF COURSE NOT MANY 2000 TRUCKS WILL HAVE 40000 MILES ON THEM YET. I WILL BE HAPPY TO COOPERATE IN ANY MANNER ON THIS ISSUE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022592November 12, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING AROUND A CURVE, CONSUMER SUDDENLY LOST CONTROL OF VEHICLE. CONSUMER STATES VEHICLE SLAMMED INTO A TREE AND NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8022402November 7, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED THAT THE FUEL PUMP "MELTED" WHILE DRIVING. DEALER ADVISED CAUSED BY FAULTY FUEL FILTER. CONSUMER REPORTED THAT FUEL FILTER WAS REPLACED IN 08/02. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022291November 6, 2002
SERVICE BRAKES, AIR:DISC:ROTOR
DURING ROUTINE INSPECTION MECHANIC NOTICED THE FRONT ROTORS WERE SEPARATING AND RUSTY AND HAD TO BE REPLACED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022052November 1, 2002
VEHICLE SPEED CONTROL
WITHIN 24,000 MILES, THE TRUCK HAS HAD TWO THROTTLE CONTROL VALVES REPLACED WHICH THE DEALERSHIP REPLACED WITH NO PROBLEM. THE VALVES CAUSED THE TRUCK TO RESPOND ABRUPTLY. MR INITIALLY THERE WAS A DELAY BEFORE THE THROTTLE PEDAL RESPONDED ABRUPTLY. CONSUMER IS CONCERNED THIS CONDITION COULD BE HAZARDOUS ON SLICK ROADS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022058November 1, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE VEHICLE UPON PRESSING THE GAS PEDAL IT STICKS, IT FEELS AS IF IT RUBBING AND GRINDING. WHEN AT A STAND STILL UPON MOVING THE VEHICLE YOU HAVE TO STOMP THE PEDAL ALMOST TO TAKE OFF AGAIN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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