Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#10671982January 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE GEAR SHIFTED FROM PARK TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670075January 5, 2015
STEERING
PRIOR TO THIS INCIDENT MY TRUCK HAD 6 RECALLS. ALMOST ALL OF THE RECALLS HAVE BEEN FOR ?SOFTWARE? ISSUES. THE LATEST PROBLEM IS WHAT I AM WRITING TO YOU ABOUT AND I BELIEVE IS AN EXTREMELY DANGEROUS SITUATION AND IF IT HAPPENS TO SOMEONE WHO IS NOT PHYSICALLY CAPABLE OF HANDLING IT, IT COULD EASILY BE FATAL TO ONE OR MORE INDIVIDUALS. WHAT HAPPENED TO ME IS AS FOLLOWS: THE DAY BEFORE CHRISTMAS EVE I DROVE TO THE LOCAL SUPERMARKET TO PICK UP SOME LAST MINUTE STUFF AND AFTER LEAVING THE STORE I PULLED OUT ONTO A BUSY 4 LANE HIGHWAY AND BEGAN TO TURN LEFT. PART WAY INTO THE TURN I HEARD A ?CLUNK? IN THE FRONT ENGINE COMPARTMENT AND IMMEDIATELY THE POWER STEERING STOPPED WORKING. THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AND I WAS FORCED TO BRAKE SHARPLY. I WAS, OBVIOUSLY TAKEN BY SURPRISE BY THE INCIDENT AND GRABBED THE WHEEL WITH BOTH HANDS AND WRESTLED THE 6,000 LB TRUCK AROUND THE TURN, RUNNING OVER THE CURB ON THE FAR SIDE OF THE ROAD. I AM A REASONABLY FIT 6?4? 225 LB MALE AND I MUST TELL YOU THAT IT WAS ALL THAT I COULD DO TO TURN THE WHEEL AND PREVENT ME FROM RUNNING STRAIGHT THROUGH THE INTERSECTION. MY DEALERSHIP WAS 4 MILES FROM ME AND I WAS ABLE TO NEGOTIATE MY WAY THERE WITHOUT ANY ACCIDENTS OR INJURIES. I GOT THE TRUCK THERE AND TOLD THE SERVICE PEOPLE WHAT HAPPENED AND THEY SAID HAVE A SEAT IN THE WAITING ROOM AND THEY WOULD LOOK AT IT. 25 MINUTES LATER A REP CAME OUT AND SAID IT WAS FIXED. ANOTHER SOFTWARE ADJUSTMENT WAS MADE. YESTERDAY, JAN 5 THE SAME PROBLEM OCCURRED AND THIS TIME I ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. ONCE AGAIN I WAS CLOSE TO MY DEALER AND WAS ABLE TO DROP THE TRUCK OFF IN THEIR LOT. THEY ARE CLOSED ON SUNDAY SO I CALLED THEM TODAY AND I AM WAITING FOR THEM TO ?FIX? IT AGAIN. I AM ALMOST AFRAID TO DRIVE THE VEHICLE AFTER THIS LATEST INCIDENT. UPDATED 03/04/15*LJ UPDATED 10/8/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668643December 29, 2014
UNKNOWN OR OTHER
I STILL GET RECALL LETTERS BUT THE DEALER (AUTONATION WEST HWY 50 ORLANDO TELLS ME IT IS COMPLETE BUT THE CARDS SAYS INCOMPLETE THAT I GET FROM GM. MY ONSTAR ALSO TELLS ME TO GET IT FIXED..WHAT MUST I DO TO FEEL SAFE ? THIS IS MY 3RD SILVERADO BUT WHAT A PROBLEM !!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668396December 26, 2014
VEHICLE SPEED CONTROL, STRUCTURE:BODY
WHILE MOVING FROM A STOP THE TRUCK SOMETIMES LAGS IN ACCELERATION WHICH MAY CAUSE THE OPERATOR TO DEPRESS THE ACCELERATOR FURTHER THAN REQUIRED TO ENTER TRAFFIC. THIS CONDITION ALSO MAY CAUSE A SHORT ACCELERATION DELAY WHEN PULLING INTO TRAFFIC THAT CAN BE UNEXPECTED BY THE OPERATOR. I HAVE BEEN SURPRISED MANY TIMES BY THIS OPERATOR DISCONNECT ACCELERATING FROM A STATIONARY POSITION. AFTER DRIVING MY NEW TRUCK 900 MILES I INVESTIGATED THE ACCELERATOR PEDAL ASSEMBLY BRACKET TO FIND THAT THE ENTIRE BRACKET IS NOT PROPERLY FASTENED STRUCTURALLY TO THE FIRE WALL BY DESIGN. I INSPECTED MY TRUCK ON 12/23/14 AND FOUND THIS PROBLEM, THE ACCELERATOR PEDAL BRACKET FLEX ON MY TRUCK LOOKS TO BE ~3/4" TO 1" BEFORE THE ELECTRONIC LINKAGE ENGAGES. THE PEDAL TIP-IN ENGAGEMENT HAS TO FLEX THE MOUNTING BRACKET BEFORE THE ELECTRONIC ACCELERATION SWITCH ENGAGES. I CAN'T BELIEVE THE GM ENGINEERING AND DESIGN TEAM'S WOULD APPROVE OF SUCH A FLIMSY MOUNTING BRACKET FOR THIS IMPORTANT PART OF BASIC MOTOR VEHICLE OPERATION. I FEEL OVER TIME AND USAGE THAT THIS BRACKET MAY COMPLETELY FAIL AS CURRENTLY DESIGNED. I COULD SHIM AND INSTALL ADDITIONAL HARDWARE TO CORRECT THIS SAFETY ISSUE, BUT I FEEL THIS DESIGN ISSUE SHOULD BE ADDRESSED WITH GM BEFORE SOMEONE HAS A CRASH OR WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663079December 9, 2014
POWER TRAIN
BACKED MY TRUCK DOWN A BOAT RAMP. PUT MY TRUCK IN PARK WHILE APPLYING PARKING BRAKE TRUCK ROLLED BACK INTO WATER. WHEN PULLED OUT I NOTICED MY TRUCK WAS BACK IN PARK. I BELIEVE TRUCK JUMPED OUT OF GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662027December 3, 2014
SUSPENSION
BOUGHT A NEW 2014 CHEVY PICKUP WITH FOUR (4) MILES ON IT AND IT HAS A VIBRATION THAT THE DEALER CAN NOT REPAIR (3) TIMES IT NOW HAS 736 MILES MOSTLY PUT ON BY THE DEALER. THE MORE I DRIVE IT THE WORSE IT GETS, GM & CHEVROLET MOTOR DIVISION HAVE BEEN NO HELP! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662045December 3, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DEPLOYED HOWEVER, THREE MINUTES LATER THE DRIVER'S SIDE AIR BAG DEPLOYED A SECOND TIME WITHOUT WARNING. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661495December 2, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WAS TOWING A TRAILER, STOPPED AND FILLED UP WITH GAS. AS LEAVING THE GAS STATION, DASH LIGHTS DIMMED AND BRIGHTENED ON THEIR OWN, THEN WASHER PUMP STARTED SQUIRTING FLUID WITHOUT WIPER BLADES MOVING. WASHER PUMP CONTINUED SQUIRTING TILL THE RESERVOIR WAS EMPTY AND BURNED THE PUMP. AFTERWARDS, ALL INTERIOR LIGHTS STOPPED WORKING, EXCEPT FOR THE DASH LIGHTS. ALSO, LOST ALL PARKING, HEAD LAMPS, TURN SIGNAL AND BRAKE LIGHTS ON THE 2014 SILVERADO 1500, EXCEPT FOR HIGH MOUNT STOP LAMP, WHICH WAS STUCK ON BRIGHT, AS IF BRAKE PEDAL WAS DEPRESSED. UPON READING OWNERS MANUAL, THERE IS A REFERENCE TO LOOSING LIGHTS UNDER "ELECTRICAL OVERLOAD". ALL ELECTRONICS BEING USED WAS FACTORY INSTALLED, OTHER THAN THE TRAILER THAT WAS BEING PULLED. UPON TAKING IT TO THE DEALERSHIP FOR REPAIR, THEY COULD NOT DETERMINE WHAT CAUSED THE ISSUE. THEY REPLACED A BODY CONTROL MODULE. ONE WEEK AFTER GETTING THE TRUCK BACK FROM THE DEALERSHIP, THE DASH LIGHTS HAVE DIMMED AND BRIGHTENED ON THEIR OWN AGAIN, THEREFORE, I AM AFRAID TO HOOK MY TRAILER BACK UP IN FEAR OF LOOSING ALL MY LIGHTS AGAIN, OR WORSE, DRIVING AND ALL OF THE SUDDEN, WASHER PUMP STARTS SQUIRTING FLUID AND GETTING INTO AN ACCIDENT. AFTER TALKING TO GM DIRECTLY, THEY CANNOT PROVIDE AN ANSWER TO WHAT HAPPENED OR WHY THEY WOULD REFERENCE THE "LOOSING LIGHTS UNDER ELECTRICAL OVERLOAD" IN THE OWNERS MANUAL, BECAUSE OF A KNOWN DEFECT OR ISSUE THAT WOULD HINDER THEIR PROFITS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661352November 30, 2014
POWER TRAIN
I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH WHEN MY VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO NEUTRAL. AFTER ABOUT 20 SECONDS IT WENT BACK INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661037November 26, 2014
SEATS
THE REAR SEAT HEAD RESTS ON THE 2014 CHEVY SILVERADO Z71 DOUBLE CAB 1500 TRUCKS DO NOT PROVIDE PROTECTION. THEY DO EXTEND UP SOME BUT NOT ONLY DO THEY NOT STAY IN PLACE WHEN EXTENDED UP, THEY ALSO DO NOT EXTEND UP HIGH ENOUGH FOR EVEN A 5' 8" PERSONS HEAD. THE REST STILL ALLOWS THE PASSENGERS HEAD TO HIT THE REAR WINDOW. WHEN ONE RESTS THEIR HEAD BACK THE REST EASILY GOES DOWN AND DOES NOT LOCK IN PLACE. REAR IMPACTS WOULD DEFINITELY RESULT IN A HEAD INJURY. OTHERS ON VARIOUS CHEVROLET ONLINE FORUMS HAVE NOTICED THE PROBLEM AND WILL NOT LET ADULTS RIDE IN THE REAR DOUBLE CAB AREA OF THE TRUCK. I CAN SEND YOU A VIDEO OF THIS PROBLEM IF YOU LIKE. EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660762November 25, 2014
ELECTRICAL SYSTEM
ON OCTOBER 21, 2014 THE ENTIRE FUSE PANEL MELTED DOWN AND CAUGHT FIRE. THE TRUCK HAD STOPPED RUNNING. THE HOOD WAS ABLE TO BE RAISED AND THE FIRE WAS PUT OUT WITH FIRE EXTINGUISHER. THE TRUCK WAS TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. GM HAS TAKEN NO RESPONSIBILITY IN THE REPAIR OF THIS VEHICLE. MY INSURANCE COMPANY HAS AGREED TO PAY THE REPAIR BILL. THE CLAIM 048186-GB HAS BEEN SENT TO GM FOR REPAYMENT. I STRONGLY FEEL THAT THIS IS A MANUFACTURING DEFECT BY GM. THERE IS ALSO A SAFETY RECALL ISSUED FOR THIS VEHICLE #14515 WHICH I BELIEVE IS DIRECTLY RELATED TO THE INCIDENT THAT HAPPENED TO MY TRUCK. TO THIS DAY THE TRUCK IS STILL AT THE REPAIR SHOP WAITING ON PARTS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10660962November 25, 2014
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT SMOKE WAS ALSO EMITTING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR SEALS HAD FAILED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659988November 21, 2014
TIRES
PURCHASED SILVERADO NEW OCT 2014. DRIVING DRY CLEAN HIGHWAY, APPROX. 35 MPH, REAR RIGHT TIRE COMPLETELY EXPLODED. DID NOT HIT ANYTHING OR ANYONE, JUST BLEW. TIRE WAS A BRIDGESTONE H/L 684 II THAT CAME ON TRUCK AT TIME OF PURCHASE FROM CHEVROLET DEALERSHIP. OF COURSE TIRES ARE NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659651November 20, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
I OWN A 2014 CHEVY Z71 THAT HAD A SHERROD LIFT PACKAGE INSTALLED AT THERE FACTORY AND I HAVE BROUGHT IT INTO THE DEALER FOR EXCESSIVE TIRE WEAR AND THE SECOND TIME IT WAS IN THE DEALER DISCOVERED THAT ALL 4 BRAKE LINES WERE ABOUT TO BURST DUE TO EXCESSIVE WEAR AND INCORRECT INSTALLATION OF THE LIFT. MY CONCERN IS THERE ARE ALOT OF THESE TRUCKS ON THE MARKET AND HAD I DROVE IT ANOTHER WEEK IT WOULD HAVE BEEN FATAL FOR ME OR SOMEONE I HIT DUE TO BRAKE FAILURE. I FEEL THIS ISSUE NEEDS TO ADDRESSED DUE TO THE SEVERITY OF THE ISSUE. THE DEALER DEADLINED MY VEHICLE DUE TO A MAJOR SAFETY FACTOR AND CONTACTED SHERROD. AS OF YET I HAVE NOT HEARD FROM SHERROD ABOUT THE REPAIR. ITS THE THOUSANDS OF OTHER DRIVERS OF THESE VEHICLES I AM CONCERNED ABOUT. IF THE ONE I OWNED WAS DONE INCORRECTLY BUT TO SPECS ACCORDING TO SHERROD THAN IN 7000 MILES IF MINE WERE WITHIN DAYS OF BURSTING THAN SO ARE THERES. I HAVE PICTURES OF THE LINES IF SOMEONE NEEDS THEM. SOMETHING HAS TO BE DONE OR LIVES WILL AND ARE AT STEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653297November 20, 2014
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO FAULTY HEADLIGHTS. *TGW THE CONSUMER STATED THE HEADLIGHTS WENT OUT, WHILE HER SON WAS DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655192November 15, 2014
POWER TRAIN
TRUCK WAS TOOK TO GM SHOP FOR VIBRATION IN POWER TRAIN REPLACED REAR PROPELLER SHAFT. I DROVE TRUCK 60 MILES HOME SAME VIBRATION TOOK BACK TO SHOP. TOOK INST. TEC. AND TRANSMISSION TEC. FOR RIDE BOTH SAID YES YOU HAVE A VIBRATION AND A HARD UP AND DOWN SHIFT AT 20 TO 30 MPH. NOTHING DONE AT THIS TIME CALLED SHOP FOREMAN AND HE SAID WOULD GET FIELD ENGINEER INVOLVED NOT HEARD FROM THEM SINCE. FILED A COMPLAINT WITH GM CASE # 71-1359113487 HAVE NOT HERD FROM THEM. VIBRATION HAS GOT WORSE IT WILL VIBRATE AT ANY CONSTANT SPEED FROM 0 TO 60 ALONG WITH A RUMBLING SOUND PLUS THE HARD DOWN AND UP SHIFT. 7117 MILES ON TRUCK NOW I FEEL IT IS GETTING UNSAFE TO DRIVE. FOR IF IT LOCKS UP GOING DOWN THE ROAD AT 60 MPH IN HEAVY TRAFFIC WHAT IS GOING TO HAPPEN AM I GOING TO KEEP IT UNDER CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654994November 14, 2014
ENGINE
THE VEHICLE WAS SERVICED AT LANDERS CHEVROLET, BENTON, AR 72015, ON 10/30/14. THE DEALERSHIP CHANGED THE OIL. ON NOVEMBER 6, 2014, THE ENGINE STOPPED WHILE BEING DRIVEN DOWN THE STREET AT A RATE OF 35 MPH. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP REFUSED TO REPLACE THE VEHICLE UNDER WARRANTY. THE SERVICE MANAGER STATES THAT THE BACK TIRES ARE WORN WHICH INDICATES ABUSE. GM WAS CONTACTED SEVERAL TIMES AND EVERY TIME WE HAVE CONTACTED THEM, THE REPRESENTATIVES HAVE STATED THAT THE TIRES HAVE NOTHING TO DO WITH THE ENGINE AND THE ENGINE IS UNDER WARRANTY AND HAS TO BE REPLACED. GM THEN CONTACTED THE DEALERSHIP, AND THE DEALERSHIP CONTACTED ME AND TOLD ME THAT THEIR GM REP. STATED THAT HE DID NOT HAVE TO REPLACE THE ENGINE DUE TO THE TIRES. WE CONTACTED GM AGAIN AND WHEN THE REPRESENTATIVE CALLED US BACK, THEY STATED THAT THEY ARE NOT GOING TO REPLACE THE ENGINE UNDER WARRANTY BASED ON THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654588November 12, 2014
ENGINE
TRUCK ENGINE COMPLETELY SHUT OFF WHILE DRIVING IN NORMAL TRAFFIC. COASTED TO SIDE OF THE ROAD AND RESTARTED THE TRUCK. CHECK ENGINE LIGHT WAS ON SOLID. TOOK TO A CHEVROLET DEALER WHO REFUSED TO WORK ON IT BUT TOLD ME THE 3 CODES SHOWING RELATED TO THE CAMSHAFT. DROVE THE TRUCK HOME AND IT FELT LIKE IT WAS MISFIRING AS IT WAS JERKING AROUND THE ENTIRE TIME. CHEVROLET HAD IT TOWED TO ANOTHER DEALER WHO SAID, AGAIN, THERE IS NOTHING WRONG. TOLD THEM THIS IS A CLEAR SAFETY ISSUE AND THE DEALERS ARE JUST CLEARING THE CODES BECAUSE THEY DO NOT WANT TO TAKE ON THE WARRANTY WORK. AWAITING RESOLUTION FROM GENERAL MOTORS. THEY TOLD ME FOR NOW, I JUST NEED TO DRIVE IT UNTIL IT HAPPENS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654630November 12, 2014
STRUCTURE
JUST BOUGHT THE TRUCK, FIRST DAY OR TWO DROVE SLOW NO ISSUES. ONCE I GOT COMFORTABLE DRIVING AROUND 65-70 MPG I START TO GET A VIBRATION AND SHAKING TO THE POINT IT FEELS NOT SAFE AT ALL. I LOOKED UP ON THE INTERNET AND TONS OF PEOPLE ARE HAVING THIS PROBLEM. TRUCK IS BRAND NEW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654011November 10, 2014
UNKNOWN OR OTHER
AFTER SEVERAL TRIES, STILL WON'T PASS SMOG CERTIFICATION IN CALIFORNIA. PURCHASED IN OREGON, LESS THEN 30 MILES FROM CALIFORNIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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