Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10070879January 15, 2004
SERVICE BRAKES, HYDRAULIC
THE BRAKE LINE THAT RUNS TO THE REAR LEFT WHEEL WAS INSTALLED INCORRECTLY CAUSING IT TO CONTACT THE TURN DOWN SEAM OF THE CAB SHEETMETAL. THIS WAS LOCATED JUST BEHIND THE FUEL COOLER. THE RUBBING CAUSED THE LINE TO BURST WHILE STOPPING. THE DEALER SERVICE REP SAID THAT SINCE THE TRUCK WAS 10K OVER THE WARRANTY THAT IT WOULD BE UNLIKELY THAT THE GM WOULD FIX THE PROBLEM. SINCE I DIDN'T HAVE THE TIME TO FIGHT WITH THE DEALER AND SINCE I USE THE TRUCK IN THE COURSE OF MY BUSINESS I HAD IT REPAIRED BY LOCAL MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071040January 15, 2004
EQUIPMENT, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN, VISIBILITY:WINDSHIELD
MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070558January 15, 2004
STEERING, SERVICE BRAKES, HYDRAULIC
THE POWER STEERING & POWER BRAKES WENT OUT SIMULTANEOUSLY. FORTUNATELY I WAS ONLY TOWING THE BOAT TRAILER(2000 LBS) I HAD JUST UNLOADED A 5000 LB BOAT THE DATE WAS 7 JULY. NO ONE WAS INJURED AND NOTHING WAS DAMAGED. HOWEVER UPON CHECKING AROUND THIS APPARENTLY IS A COMMON PROBLEM ON THIS GM PLATFORM. THE DEALERSHIP KNEW WHAT WAS WRONG BEFORE THEY SAW THE VEHICLE AND ADMIT TO SERVICING THIS PROBLEM. MY ISSUE IS HOW MANY PEOPLE NEED TO BE INJURED OR KILLED BEFORE SOMEONE RECALLS THESE. I JUST FOUND OUT THAT THE SHAFT WHICH IS BREAKING HAS BEEN REPLACED WITH A NEW PART BUT THERE ARE THOUSANDS OF THESE THINGS OUT THERE AND NO WARNING HAS BEEN ISSUED. MY LOCAL DEALERSHIP. THEY HAVE REPLACED 6 OF THESE IN THE LAST 2 WEEKS. THE DEALERSHIP IN CHEBOYGAN HAS REPLACED 5 IN THE RECENT PAST FOR A TOTAL OF 11 IN TWO DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054099January 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. THE TRANSMISSION WOULD ONLY MOVE INTO THIRD GEAR. THE NEUTRAL SAFETY SWITCH WAS DEFECTIVE AS PER OWNER.*AK THE CONSUMER HAD THE SWITCH REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053031January 13, 2004
STEERING
LOSS OF POWER STEERING AT LOW SPEEDS SUCH AS DRIVING IN A PARKING LOT. THIS HAPPENS WHEN MAKING RAPID STEERING CHANGES. IT IS VERY SIMILAR TO THE DESCRIPTION OF THE CURRENT RECALL OF GM CARS. THIS PROBLEM HAPPENS WITH BOTH STEERING DIRECTIONS. THIS HAPPENS SEVERAL TIMES EACH WEEK AND HAS BEEN HAPPENING FOR ABOUT THE LAST YEAR AND A HALF. IT DOESN'T SEEM TO BE GETTING WORSE. IT JUST STAYS THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053912January 13, 2004
TIRES, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING DRIVER'S SIDE FRONT TIRE BLEW OUT, CAUSING THE WHEEL TO LOCK. THE 4-WHEEL DRIVE WILL NO LONGER PROPERLY OPERATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052977January 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
LOSS OF REVERSE AND TRANSMISSION AT 54,000 MILES. STARTED OUT GOING INTO 1ST AND 2ND VERY HARD NOW THIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050144January 12, 2004
TIRES
WHEN ACCELERATING, THE REAR END WENT OUT OF CONTROL. *AK THE GOOD YEAR TIRE DEALER STATED THAT THE TIRE WAS THE WRONG TYPE FOR THE PICK UP TRUCK. THE TREAD DESIGN AND THE HARD COMPOUND WAS A UNSAFE TIRE FOR THE PICKUP. WITH A LIGHT REAR END, IT CAUSED THE TRUCK TO SPIN AT A LOW SPEED AND ACCELERATE WITH OUT WARNING. THE CONSUMER IS DISSATISFIED WITH GOOD YEAR SERVICE. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048725January 12, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING A "PINGING" NOISE COULD BE HEARD COMING FROM THE ENGINE. THE DEALER DETERMINED THAT CARBON BUILD-UP ON TOP OF THE PISTONS WAS THE CAUSE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM THE OIL PUMP WAS REPLACED BUT THE NOISE WAS STILL PRESENT. CONSUMER CONCERNED THAT THE ENGINE WILL FAIL IF THIS IS A LUBRICATION PROBLEM. HE BROTHER HAS THE SAME MAKE, MODEL AND EXPERIENCED THE SAME DEFECT. VEHICLE WAS REPAIRED BY THE SAME DEALERSHIP AND PROBLEM CEASED. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052856January 11, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I PURCHASED A 2002 CHEVY SILVERADO EXT CAB 4WD (Z71) IN OCTOBER OF 2003. THE TRUCK HAD 23000 (+) MILES ON THE ODOMETER WHEN PURCHASED. ON DECEMBER 13 OF 2003 WHILE ON MY WAY TO WORK AND TRAVELING AT A SPEED OF APPROXIMATELY 30 MPH IN A 45 MPH ZONE, TRAFFIC BEGAN COMING TO A STOP AT A TRAFFIC STOP. WHEN I TRIED TO APPLY THE BRAKES THERE WAS A LOUD "GRINDING" NOISE AND I WAS UNABLE TO DEPRESS THE BRAKE PEDAL. AS I CONTINUED TO APPLY MANIMUM PRESSURE TO THE BRAKE PEDAL THE PEDAL SUDDENLY WENT STRAIGHT TO THE FLOOR ACCOMPANIED ONLY BY A LOUD "VACUUM" SOUND. THIS BRAKE FAILURE RESULTED IN A SIX CAR COLLISION WITH FOUR INJURIES. DESPITE NUMEROUS SIMILAR COMPLAINTS FROM OTHER CONSUMERS, THE MANUFACTURER'S REPRESENTATIVES CONTINUE TO CLAIM THAT THERE IS NOTHING WRONG WITH THE BRAKE SYSTEM AND THE "PROBLEM" DOES NOT REQUIRE A RECALL - WHAT A JOKE. ARE THEY WAITING UNTIL SOMEONE IS FATALLY INJURED?*AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10052693January 8, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
LEFT SIDE TAIL GATE STRAP BROKE IN TWO WITH NO LOAD OTHER THAN THE LATCH FOR THE GATE KEEPS COMING UNLATCHED WHILE VEHICLE IS IN MOTION AND NOW THE STRAP HAS SEPARATED IN THE CENTER OF THE CABLE. NO ROUTINE LOAD IS CARRIED ON THIS GATE AND VEHICLE IS JUST TWO YEARS OLD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052428January 5, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
I WAS LOADING MY CARGO INTO MY 2002 CHEVROLET HD2500 AND BOTH THE TAILGATE CABLES BROKE SPILLING ME AND MY 4-WHEELER ON TO THE GROUND. I WAS NOT HURT, BUT IT WAS VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052432January 5, 2004
TIRES:SIDEWALL
OE TIRES, GOODYEAR WRANGLER ST (235X75X16).EHICLE WAS AN EMPTY 2002 CHEVY SILVERADO. FOLLOW A STRICT ROTATION PLAN AND CHECK THE AIR PRESSURE OFTEN.IGNIFICANT "CUPPING" NOTICED ON THE SIDEWALLS ON FRONT AND REAR TIRES. *AK VERY POOR TRACTION IN ADVERSE WEATHER CONDITIONS DRY TRACTION IS MARGINAL AT BEST ON JANUARY 3RD, 2004. I WAS PROCEEDING ON THE NORTHBOUND HWY 14 THROUGH THE MOUNTAINS FROM LOS ANGELES TO LANCASTER PROCEEDING AROUND A SLIGHT RIGHT TURN BETWEEN 65-70MPH. THERE WAS NO DEBRIS OR OTHER HAZARDS IN THE ROAD. THERE WAS A SLIGHT WOBBLE AND THEN THE COMPLETE TIRE FAILURE ON THE PASSENGER-SIDE REAR TIRE. THE SIDEWALL OF THE LOOKS LIKE IT EXPLODED OUTWARD, COMPLETE SIDEWALL SEPARATION. WHILE I WAS CAPABLE OF MANUVERING MY VEICHLE OFF THE FREEWAY, THIS IS A VERY DANGEROUS PROBLEM, THAT FROM REVIEWING TIRERACK.COM AND OTHER COMPLAINTS ON NHTSA'S WEB SITE APPEARS TO BE A COMMON OCCURANCE WITH THESE TIRES. I AM GOING TO SEE IF THE DEALER WILL ALLOW ME TO EXCHANGE MY TIRES WITH SIMILAR PRICED ONES FROM A DIFFERANT MANUFACTURE, THESE TIRES ARE UNSAFE AND I DO NOT TRUST MY LIFE OR ANYONE ELSES LIFE ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052283January 2, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER HAD AN EIGHT CYLINDER VEHICLE THAT OPERATED AS IF IT WAS 4 CYLINDERS. VEHICLE SHOOK/HESITATED AND LOST POWER. CONSUMER TRIED TO ACCELERATE ON THE HIGHWAY BUT VEHICLE HAD NO POWER. VEHICLE HAD BEEN IN THE REPAIR SHOP 5 TIMES FOR THE SAME PROBLEM, AND IT KEPT HAPPENING. CONSUMER WAS TOLD BY MECHANIC THAT IT WAS THE FUEL INJECTION SYSTEM, BUT MECHANIC COULD NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051551January 2, 2004
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2002 SILVERADO TAILGATE LATCH QUIT WORKING, ALSO 6.0L ENGINE SLAPPED DURING START UP, SOUNDED BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051275December 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS WORE OUT ENTIRELY TOO QUICKLY. THEY WERE POOR QUALITY, AND THE METAL RUSTED AS IF THEY WERE SUBMERGED IN SALT WATER FOR A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051217December 28, 2003
TIRES
I WAS DRIVING ON A WET ROAD IN A 2002 CHEVY SILVERADO WHEN THE VEHICLE STARTED TO HYDROPLANE OUT OF CONTROL OFF THE ROAD. I WAS DRIVING ABOUT 55 MPH AT THE TIME. HAVE THERE BEEN ANY STUDIES ON THE PEROFRMACE OF VEHICLES UNDER SLICK ROAD CONDITIONS? ARE TRUCKS MORE LIKELY TO HYDROPLANE THAN OTHER TYPES OF AUTOMOBILE? SINCE THIS INCIDENT I AM CONCERNED ABOUT THE SAFETY OF DRIVING MY VEHICLE IN POOR WEATHER CONDITIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049683December 13, 2003
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT
SOFT BRAKE PEDAL...GOES TO THE FLOOR. QUESTIONABLE BRAKE RESPONSE. ALSO "CLUNK" HEARD IN FRONT-END AND FELT THROUGH STEERING AROUND TURNS. BOTH SINCE NEW IN MARCH 2002. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050452December 12, 2003
STEERING:GEAR BOX:SHAFT SECTOR
WHEN TURNING LEFT OR RIGHT A NOISE WAS HEARD. DEALER CLEANED AND LUBRICATED THE STEERING SHAFT.*AK 2002 CHEVROLET SILVERADO EXPERIENCED A NOISE WHEN TURNING LEFT OR RIGHT. VEHICLE WAS TAKEN TO THE DEALER AND NO PROBLEM WAS FOUND BUT THE STEERING SHAFT WAS CLEANED AND LUBRICATED.*MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050467December 12, 2003
TIRES
WHEN PULLING ONTO A BUSY HIGHWAY FRONT TIRES WENT OUT OF CONTROL. DEALER STATED THERE WAS NO TRACTION IN THE TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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