Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10762728September 9, 2015
SERVICE BRAKES
DRIVING TO PICK UP MY SON FROM WORK ON SIDE STREETS,TRAVELING ABOUT 25MPH WHEN MY BRAKE WENT TO THE FLOOR.ALMOST REAR ENDED CAR AT STOP SIGN. GOT OUT OF TRUCK AND FOUND LARGE SPOT UNDER MY TRUCK,BRAKE FLUID. HAD IT TOWED TO BRAKE SHOP AND MECHANIC INFORMED ME MY BRAKE LINES WERE RUSTING THOUGH AND NEEDED TO REPLACE ALL BRAKE LINES. ALSO TOLD ME HE HAS SEEN THIS WITH 3 OR 4 OTHER CHEVY TRUCKS LATELY. FOUND OTHER COMPLAINTS AFTER TELLING MY STORY. HEARD THIS IS A KNOWN PROBLEM WITH THESE TRUCKS..I BOUGHT THIS TRUCK NEW & HAVE HAD IT RUST PROOFED 12 TIMES. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761876September 6, 2015
SERVICE BRAKES
MULTIPLE TIMES STOPPING ABOUT 4-5 MPH ON DRY PAVEMENT, MY VEHICLES ABS SYSTEM KICKS ON AND I LOOSE BREAKING POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760937September 2, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT FUEL WAS LEAKING UNDER THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS SOON AS THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000. MA 10/19/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760968September 2, 2015
SERVICE BRAKES
THE FIRST TIME I LOST ALL BRAKES WAS WHEN I WAS BACKING UP TO A TRALER ON 7/13/15. THE SECOND TIME I WAS HAULING A DUMP TRAILER WITH ROCK AND LOST ALL BRAKES AND WAS ABLE TO GET IT TO COAST TO A STOP. THE FIRST INCIDENT WAS TAKEN TO A CHEVY DEALERSHIP AND HAD THE REAR BRAKE LINE REPLACED, ONLY TO LOSE MY BRAKES AGAIN 40 DAYS LATER! THIS TIME IT WAS MY FRONT BRAKE LINE. WHY IS THERE NO RECALL ON THIS? I DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE. I HAVE 3 YOUNG CHILDREN AND I CAN'T TRUST YOUR VEHICLE WITH THEIR LIVES OR MINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749735August 19, 2015
FUEL/PROPULSION SYSTEM
AFTER ARRIVING AT MY DESTINATION AT 9PM AS I EXITED TRUCK , I SMELLED DEISEL FUEL. TOOK A FLASHLIGHT AND LOOKED UNDER TRUCK AND SAW DIESEL DRIPPING OFF FRAME RAIL ON DRIVERS SIDE OF VEHICLE. I SPENT THE NEXT 5 HOURS AFFECTING A TEMPORARY FIX ON THE METAL FUEL LINE TO STOP THE LEAK OVERNIGHT. AS I RAN MY THUMB ALONG THE FUEL LINE IN AN EFFORT TO ISOLATE THE EXACT SPOT OF THE LEAK, THE LEAK WENT FROM A DRIP, DRIP, ETC TO A PINHOLE STREAM. THERE WAS ABSOLUTELY NO DENT FROM EXTERNAL CONTACT OF ANY KIND. I AM THE ORIGINAL OWNER OF THIS VEHICLE. IT HAS BEEN WELL MAINTAINED AND WE DO NOT LIVE IN AN AREA OF MUCH WINTER WEATHER ( SALT CORROSION ). THE NEXT DAY AFTER A 3 MILE WALK TO PURCHASE SOME HOSE REPAIR CLAMPS, I IMPROVISED A STURDY PATCH WHICH ALLOWED ME TO DRIVE THE VEHICLE HOME MORE THAN 2 HOURS AWAY. I HAVE CONTACTED CHEVROLET AND WILL BE TAKING THE TRUCK TO A DEALER MONDAY 7/24. THE REP I SPOKE WITH AT CHEVY SPENT MOST OF THE CONVERSATION TELLING ME THAT BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE THAT THE REPAIRS WERE MY RESPONSIBILITY. THAT'S FINE BUT I TOTALLY DISAGREE WITH THEM. THIS IS NOT A MAINTENANCE ISSUE. IT IS A DEFECTIVE OR POORLY DESIGNED PART THAT COULD EASILY RESULT IN FIRE, ACCIDENTS AND EVEN BODILY HARM OR THE LOSS OF LIFE. THERE IS ABSOLUTELY NO EXCUSE FOR A LEAKING METAL FUEL LINE THAT HAS NEVER BEEN DAMAGED IN ANY WAY AT ALL. FROM THE INTERNET FORUMS FOR DURAMAX OWNERS I SEE THAT THIS IS NOT AN UNCOMMON PROBLEM. I ASSURE THERE ARE MANY LESS THAN SAFE IMPROVISED FIXES ON THESE LOUSY FUEL LINES ON THE ROADS AS WE SPEAK BECAUSE GM IS NOT ACCEPTING RESPONSIBILITY FOR THIS PROBLEM. THIS IS SHAMEFUL AND INCREDIBLY DANGEROUS. I ALSO UNDERSTAND THERE HAVE BEEN ISSUES WITH THE METAL BRAKE LINES AS WELL. I LIKE MY TRUCK A GREAT DEAL, HOWEVER THIS ISSUE NEEDS TO BE RESOLVED. THERE ARE ALOT UNSUSPECTING FOLKS DRIVING AROUND DANGEROUSLY. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748950August 16, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10747921August 11, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
LUCKILY I WAS PULLING IN MY DRIVEWAY WHEN I FOUND OUT MY BRAKES HAD GONE BECAUSE THEY HAD RUSTED THROUGH NOT LONG AFTER MY GAS WAS POURING OUT CAUSE THE FUEL LINES RUSTED AND NOW CHANCES ARE I WONT GET AN INSPECTION STICKER THIS COMING YEAR BECAUSE MY FRAME IS RUSTED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745478July 31, 2015
SERVICE BRAKES
WAS STARTING OUT OF DRIVEWAY ON SLIGHT SLOPE. APPLIED BRAKES AND ANTILOCK SYSTEM KICKED IN. UNDER 5MPH. ROLLED IN FRONT OF ONCOMING TRAFFIC. A TRUCK HAD TO VEER TO AVOID COLLISION WITH US. BECAME AWARE THERE IS A KNOWN PROBLEM BUT VEHICLE HADN'T BEEN RECALLED BECAUSE IT IS IN KENTUCKY. #05V379000 RECALL SHOULD BE EXTENDED TO KY BECAUSE OF SALT FOR SNOW AND GRAVEL ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744703July 29, 2015
SERVICE BRAKES
WHILE BACKING OUT OF MY DRIVEWAY I ATTEMPTED TO STOP DUE TO TRAFFIC TRAVELING ALONG THE ROUTE I WAS ENTERING. WHEN I APPLIED THE BRAKE THE PEDDLE WENT COMPLETELY TO THE FLOOR. LUCKILY I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE IN TIME TO AVOID AN ACCIDENT WITH A TRASH TRUCK THAT WAS TRAVELING ALONG THAT ROUTE. USING THE EMERGENCY BRAKE I WAS ABLE TO PULL THE VEHICLE BACK INTO MY DRIVEWAY SAFELY AND FOUND THAT THE BRAKE LINE WAS CORRODED AND WAS LEAKING JUST UNDER THE DRIVERS SIDE DOOR. MY VEHICLE IS WELL MAINTAIN AND I AM OFTEN COMPLEMENTED FOR THE CARE I TAKE OF BOTH IT'S APPEARANCE AND MAINTENANCE. THE IS NO OTHER AREA OF THIS VEHICLE THAT IS RUSTED AND THE UNDERNEATH OF THIS VEHICLE IS IN VERY GOOD SHAPE. I AM THE ORIGINAL OWNER OF THIS VEHICLE AND IT HAS NOT BEEN SUBJECT TO ANY TYPE OF EXCESS WEATHER CONDITIONS. THERE IS NO REASON THESE LINES SHOULD HAVE FAILED LIKE THIS. I HAVE BEEN AN ASE CERTIFIED AUTO TECH FOR BRAKES AND CAN TELL YOU THAT IS IS NOT COMMON TO CHECK THE LINES OVER THE TOP OF THE FRAME DURING ROUTINE BRAKE INSPECTIONS AND MAINTENANCE, ONLY TO CHECK FOR SIGNS OF LEAKS IN NORMAL LINE LOCATIONS AND SOFT LINES, CALIPERS AND OTHER HARDWARE RELATED TO THE WHEEL AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732808July 8, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE BRAKES ON THE VEHICLE. THE VEHICLE WAS REPAIRED. AFTER THE RECALL REPAIR WAS PERFORMED, THE BRAKES PULSATED WHEN APPLIED. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN AFTERMARKET WHEEL BEARING. THE CONTACT STATED THAT THE BRAKES WORKED EXCEPTIONALLY WELL PRIOR TO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER THE CONTACT WAS NOT OFFERED A REMEDY. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000. UPDATED 09/10/15*LJ UPDATED 11/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731735July 2, 2015
SERVICE BRAKES
I LOST THE BRAKES. THE PEDDLE WENT TO THE FLOOR. IT TURNED OUT TO BE A RUSTED OUT BRAKE LINE. I WAS ABLE TO AVOID AN ACCIDENT BY PULLING OFF THE ROAD. AFTER RESEARCH, I FOUND THIS IS A RECURRING PROBLEM FOR CHEVY SUBURBANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731550July 1, 2015
SERVICE BRAKES
WHILE ATTEMPTING TO STOP THE 2002 CHEVROLET SILVERADO 1500, THE ANTI-LOCK BRAKES ACTIVATED AT ABOUT 5 MPH AND CAUSED TOTAL LOSS OF BRAKING CONTROL. UNABLE TO STOP, THE SILVERADO CRASHED DIRECTLY INTO AN ADVERTISING SIGN. THERE WAS MINIMAL DAMAGE TO THE SILVERADO, MODERATE DAMAGE TO THE ADVERTISING SIGN, AND NO INJURIES TO THE DRIVER OR TWO CHILDREN. FOLLOW-UP AFTER THE ACCIDENT REVEALED THAT ACTIVATION OF THE ANTI-LOCK BRAKING SYSTEM (ABS) IS A KNOWN ISSUE AND PART OF A GM RECALL (NHTSA CAMPAIGN NUMBER: 05V379000).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731403July 1, 2015
SERVICE BRAKES, EQUIPMENT ADAPTIVE/MOBILITY
MY BRAKE LINES FAILED, NEARLY RESULTING IN KILLING A CHILD THAT RODE HIS BIKE ONTO THE ROAD FROM A DRIVEWAY AND FORCING A VEHICLE HEADON INTO MY LANE OF TRAVEL. LUCKLY EVERYONE WAS ABLE TO SQUEEZE INTO APPROPRIATE PLACES AND WAS PAYING ATTENTION AS I WAS UNABLE TO SLOWDOWN. DUST COVERS ON THE REAR HAVE BEEN RUSTED AND GONE FOR THE LAST TWO YEARS, AND I HAVE REPLACED THE REGULATORS IN BOTH PASSENGER/DRIVERSIDE DOORS THREE TIME EACH DUE TO THE CABLES RUSTING AND SNAPPING. WHEN I TOOK MY VEHICLE INTO CHEVROLET DEALER SHIP FOR MAINTENANCE, IT HAD LESS THAN 36K AT THE TIME, THEY REMOVED ONE PLASTIC PANEL (FALLING DOWN FROM BEHIND THE DOOR INTERIOR TRIM PANELS) FROM EACH DOOR THAT WAS HANGING DOWN AND SCRATCHING MY ROCKER PANEL, AND SAID "WE DONT KNOW WHAT THESE ARE FOR, SO WE JUST REMOVED THEM", HMMM, MAYBE IT WAS TO HELP WITH MOITURE RELATED ISSUES WITHIN THE DOOR PANEL. NOT SURE JUST GUESSING, BUT CANT BELLIVE THAT THEY COULDN'T FIGURE IT OUT. OVER ALL NOT IMPRESSED WITH CHEVROLET EVEN THOUGH IT IS PRETTY MUCH ALL I HAVE OWNED, IF THEY KEEP PRODUCING THIS CRAP THEY SHOULD LOWER THE PRICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730395June 25, 2015
SERVICE BRAKES
WENT TO START TRUCK. PRESSED BRAKE PEDAL. TRUCK STARTED, PEDAL WENT TO FLOOR. TOOK FOOT OFF PEDAL. LET TRUCK RUN FOR A FEW MINUTES TO SEE IF BRAKE LIGHT WOULD GO OFF. IT DID NOT. TURNED OFF TRUCK. CHECKED AROUND TRUCK. FOUND BRAKE FLUID UNDER TRUCK BY RIGHT REAR TIRE. CHECK BRAKE LINE NEAR LEFT REAR TIRE. IT IS IN BAD SHAPE AND WILL LIKELY FAIL SOON. TWO OR THREE YEARS AGO, HAD FRONT LINE FAIL BELOW DRIVER'S SEAT. REPLACED FRONT LINES. REAR LINES DID NOT LOOK TOO BAD AT THE TIME. WITH ALL NEW TECHNOLOGY ADVANCES, CHEVY IS NOW USING INFERIOR MATERIAL. DUST GUARDS AROUND REAR BRAKES OF THIS TRUCK ARE COMPLETELY GONE ON BOTH SIDES. EVERYTHING IS RUSTING. HAD 1975 BUICK ESTATE WAGON FOR 22 YRS. IT WAS IN BETTER SHAPE WHEN I SOLD IT THAN THIS TRUCK HAS BEEN FOR THE LAST SEVERAL YEARS. CHEVY COULD DO ALL THE CORPORATE DOUBLE SPEAK THEY WANT. FACT IS THIS RUST ISSUE IS A SAFETY ISSUE. I HAVE FRIENDS THAT HAVE A LITTLE OLDER AND NEWER 1500 AND ALL HAVE BRAKE LINE ISSUES AND VARYING DEGREES OF RUST UNDERNEATH THE VEHICLE. I SEE WHERE OTHERS HAVE REGISTERED SIMILAR COMPLAINTS. IT IS UNFORTUNATE THAT NOTHING WILL GET DONE UNTIL THERE ARE SERIOUS INJURIES. (I SEE WHERE YOU WANT A DAYTIME PHONE NUMBER. IF YOU CALL FROM A PHONE THAT DOES NOT HAVE A NHTSA ID, YOU WILL HAVE TO LEAVE A VOICEMAIL.) UPDATED 09/17/15*LJ UPDATED 10/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725363June 15, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 5 MPH, THE ANTILOCK BRAKE SYSTEM WOULD ACTIVATE INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE NEEDED TO BE CLEANED AND REINSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725143June 14, 2015
SERVICE BRAKES
CORROSION IN THE BRAKE LINES CAUSED A BLOWOUT OF THE BRAKE LINES AND FAILURE OF THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723127June 3, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO FORCE THE VEHICLE TO STOP. THE DEALER DIAGNOSED THAT THE BRAKE LINES WERE LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721767May 27, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, WHEELS
I'VE HAD TO REPLACE CALIPERS, ROTORS, BRAKE LINES THE HAVE RUSTED, BRAKES HOSES THAT HAVE GONE BAD AND THIS VEHICLE IS WELL KEPT AND INSIDE. LOW MILES FOR A 2002 AND YET ALL AT ONCE EVERYTHING WENT BAD INCLUDING MY FUEL SENSOR FOR THE GAS GUAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721514May 26, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE BRAKES FAILED WHILE DRIVING 50 MPH. THE DEALER STATED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716507May 14, 2015
ENGINE, SEAT BELTS, FUEL/PROPULSION SYSTEM
AS I WAS DRIVING AT 75 MPH, THE INDICATOR LIGHT SAID, ENGINE OVERHEATED. I THEN NOTICED WHITE SMOKE COMING FROM THE HOOD. THE WHITE SMOKE TURNED BLACK. I PULLED OVER TO THE SIDE OF THE ROAD AND BEFORE I COULD SHUT THE ENGINE OFF, THE ENGINE SHUT OFF ON ITS OWN. FIRE BEGAN COMING UP WHERE THE WINDSHIELD WIPERS ARE LOCATED AND PROCEEDED THROUGH THE DASHBOARD. I TRIED TO UNLATCH MY SEAT BELT BUT IT WOULD NOT RELEASE. AFTER SEVERAL TRIES IT RELEASED. I ATTEMPTED TO OPEN THE DOOR; HOWEVER, I HAD THE SAME PROBLEM. THE DOOR DID NOT OPEN. AFTER BUMPING THE DOOR FORCIBLY MANY TIMES, IT ALSO CAME OPEN. MIND YOU, ALL THE WHILE THE FLAMES ARE COMING INSIDE THE CAB. I CALLED 911 AND THE COUNTY FIRE DEPARTMENT WAS DISPATCHED, BUT NOT BEFORE IT WAS FULLY ENGULFED IN FLAMES. THE VEHICLE WAS WELL MAINTAINED. I WANT TO KNOW WHAT STEPS TO TAKE TO PREVENT THIS FROM EVER HAPPENING AGAIN?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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