Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10078295June 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2002 CHEVROLET SILVERADO EXT CAB 4X4 TRANSMISSION FAILED AT A REPAIR COST OF $1400.00. IT HAD 42,800 MILES ON IT. FINAL WARRANTY WORK(36000 MILES) WAS DONE ABOUT 2 MONTHS AGO. GENERAL MOTORS SAYS THEY WON'T HELP ME COVER REPAIR COSTS BECAUSE I TRADED THE VEHICLE FOR A NEW GMC (I NO LONGER HAD CONFIDENCE TO KEEP THIS VEHICLE SINCE THE TRANSMISSION SHOULD HAVE BEEN TROUBLE FREE FOR SURE FOR 100,000 MILES AND I WAS AFRAID IT COULD HAPPEN AGAIN 40,000 MILES LATER. I TRIED TAKING GOOD CARE OF THIS VEHICLE). WHETHER I KEPT THE VEHICLE OR NOT IS BESIDE THE POINT. I OWNED THE VEHICLE AT THE TIME OF THE REPAIRS AND EXPECTED SOME FINANCIAL HELP FROM GM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075087June 9, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SEAT BELT BUCKLE FAILED. CAN NO LONGER LATCH HARNESS CLIP TO BUCKLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075754June 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED BRAKE FAILURE, IN WHICH THE BRAKES FAILED TO STOP THE VEHICLE IMMEDIATELY WHEN THEY WERE DEPRESSED. THIS RESULTED IN EXTENDED STOPPING DISTANCE. THIS FAILURE OCCURRED BECAUSE THE BRAKE ROTORS WARPED. THE ROTORS WERE RESURFACED, BUT THE FAILURE RECURRED WITHIN 15,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074921June 7, 2004
ENGINE AND ENGINE COOLING:ENGINE
KNOCK IN MOTOR OF 2002 CHEVY SILVERADO, 5.3 MOTOR WITH 30,000 MILES. DEALER SAYS KNOCK IS NORMAL. CHEVROLET SENT LETTER TO ME STATING THEY WILL PROVIDE SERVICE COVERAGE FOR ENGINE TILL 100,000 MILES, BUT KNOCK IS NORMAL. THEY CLAIM THAT THIS IS FULL COVERAGE PARTS AND LABOR BUT WON'T SEND LETTER STATING FULL COVERAGE ONLY THAT THEY ARE PLEASED TO PROVIDE COVERAGE. SOUNDS FISHY! THE KNOCK CONTINUES TO LAST LONGER ON COLD START AND GETS LOUDER BY THE WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074433May 28, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE VEHICLE WAS UNABLE TO ENGAGE 4 - WHEEL DRIVE. THE DEALER STATED THAT THE FRONT AXLE ACTUATOR FAILED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073268May 27, 2004
AIR BAGS:FRONTAL
I WAS AT A COMPLETE STOP AT A RED LIGHT WHEN A YOUNG LADY RAN THE LIGHT FROM THE OPPOSITE DIRECTION. SHE HIT ANOTHER TRUCK THEN CROSSED OVER INTO MY LANE HITTING ME ON MY RIGHT FRONT BUMPER. LESS THAN 3 SECONDS LATER THE OTHER TRUCK HIT ME HEAD ON AT 35-40 MPH HEAD ON. THE IMPACT WAS HARD ENOUGH TO THROW ME BACKWARDS INTO SOME MOTORCYCLES BEHIND ME. MY FRONTAL AIRBAGS DID NOT DEPLOY DURING EITHER HIT. *MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10073176May 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON OUR 2002 CHEVROLET C3500 LIGHT TRUCK I NOTICED A DETERIORATION IN BRAKE PERFORMANCE OVER TIME. WE PULLED THE REAR WHEELS AT 37,000 MILES AND FOUND THAT THE REAR BRAKE CALIPERS HAVE NOT BEEN ENGAGING THE BRAKE PADS WITH THE REAR ROTORS. THE REAR ROTORS HAVE SEVERELY CORRODED AND NOW THE CORROSION IS TEARING THE PADS APART. WE HAVE COME TO FIND OUT THAT THIS IS AN ONGOING PROBLEM WITH GM VEHICLES OF THIS TYPE AND POSES A SERIOUS THREAT TO LIFE AND SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073183May 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CLUNKS WHEN SHIFTING BETWEEN GEARS AND WILL JUMP BETWEEN GEARS. WILL NOT SHIFT INTO OVERDRIVE UNTIL 65MPH OR A DISTANCE OF APPROXIMATELY 12 MILES. LOSS OF REVERSE. HAS BEEN TO DEALER UNDER WARRANTY TWICE AT MILEAGE OF 25,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072975May 21, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
BRACKETTS THAT HOLD TAILGATE BROKE AT THE SAME SPOT ON BOTH SIDES AT THE SAME TIME CAUSING TAILGATE TO FALL AGAINST BUMPER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074076May 21, 2004
TIRES:SIDEWALL
WHILE DRIVING CONSUMER HEARD A NOISE FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE PASSENGER FRONT TIRE SIDEWALL WAS SEPARATING. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC MAINTAINED THAT IT WAS A COMMON PROBLEM DUE TO WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073615May 13, 2004
ELECTRICAL SYSTEM:IGNITION
DISTRIBUTOR CAP WAS REPLACED ON FOUR OCCASIONS. MOISTURE FROM THE AIR CONDITIONER HOSE CAUSED IT TO MISFIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067053May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. REAR BRAKE PADS WORE OUT DUE TO DIRTY SLIDES. *AK OF THE FOUR BRAKE PADS, 3 WHERE GONE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072250May 6, 2004
VEHICLE SPEED CONTROL
WHILE EXITING THE PARKING LOT VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO CONTROL THE VEHICLE, RESULTING IN A COLLISION. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10068269May 4, 2004
SERVICE BRAKES, AIR:DISC:PADS
ON 04-30 04,I TOOK MY 02 SILVERADO WITH 26,000 MILES IN FOR AN OIL CHANGE DURING INSPECTION OF MY VEHICLE. DEALER DISCOVERED DIRT IN FRONT AND REAR BRAKE PADS HAD DAMAGED THE BRAKE ROTORS. DEALER WAS ABLE TO FIX THE DAMAGE TO FRONT ROTORS, BUT HAD TO REPLACE THE REAR ROTORS. WHEN I QUESTIONED THE SERVICE MANGER WHY THIS WOULD HAPPEN HE ADVISED THEY HAVE SEEN IT ON A NUMBER OF TRUCKS AND THERE WAS NOTHING I COULD DO TO PREVENT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067900April 27, 2004
EXTERIOR LIGHTING:HEADLIGHTS
SAFETY ISSUE. THE DAY TIME RUNNING LIGHTS ON FULL SIZE GM TRUCKS BURN OUT FREQUENTLY. I REPLACE AT LEAST ONE BULB PER MONTH ON MY 2002 CHEVERLOT SILVERADO PICK UP TRUCK. THIS ISSUE IS EVIDENT BY THE NUMBER OF GM TRUCKS YOU SEE ON THE ROAD WITH AT LEAST ONE BULB BURNED OUT. I PERSONALLY KNOW PEOPLE THAT HAVE GIVEN UP ON REPLACING THESE BULBS AND ARE DRIVING WITH OUT THE DAY TIME RUNNING LIGHT. I HAVE FILED A COMLAINT WITH GM (FILE NUMBER 1-211800556). DEALER SAYS THAT THE VEHICLES THAT THEY HAVE DONE DIAGNOSTIC CHECKS ON SHOW NO PROBLEMS. THE DEALER ALSO SAYS ALL THEY CAN DO IS REPLACE THE BULBS (AT A COST IF YOU ARE OUT OF WARRANTY). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071502April 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS GOING THROUGH A ROUTINE MAINTENANCE WHEN DEALER DISCOVERED THAT THE RIGHT REAR BRAKE PAD TORE UP THE ROTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068697April 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
RIGHT REAR CALIPER DOES NOT RELEASE PROPERLY. CONSUMER CLAIMS IT IS LIKE DRIVING WITH BRAKES PRESSED. ALSO, BRAKES ARE WEARING OUT PREMATURELY. THE DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064849April 20, 2004
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY, SUSPENSION:FRONT
WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061266April 20, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, SERVICE BRAKES, HYDRAULIC
THE TAILGATE FELL OFF AT 70 MPH AND THE CONSUMER ALMOST HAD A COLLISION. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SAFETY CABLE DETERIORATED AND THE BRAKES WOULD BE REPLACED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066268April 15, 2004
SEAT BELTS:REAR/OTHER
2002 SILVERADO 1500HD CREWCAB. REAR SEATS USUALLY KEPT FOLDED DOWN FOR DOG TRANSPORTATION. UNFOLDED SEATS AND DISCOVERED MIDDLE SEAT BELT 50-60% SEVERED, PRESUMABLY BY SEAT HARDWARE WHILE FOLDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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