Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10083347August 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:WHEEL BEARING
THE CONSUMER TOOK THE VEHICLE THROUGH INSPECTION AND IT WAS DETERMINED THAT THE ROTORS HAD RUSTED. THE ROTORS WERE TURNED INSTEAD OF BEING REPLACED BY THE DEALER. THE CONSUMER WAS DRIVING THE VEHICLE APPROXIMATELY 3 MONTHS LATER AND THE VEHICLE WAS HARD TO STOP WHEN THE BRAKES WERE APPLIED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AGAIN AND IT WAS DISCOVERED THAT THE BEARING AND HUB ASSEMBLY WAS DEFECTIVE AND IT WAS REPLACED ON THE LEFT SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082125August 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE CONSUMER APPLIED THE BRAKE WHILE DRIVING 3 MPH TO PARK THE VEHICLE THE ABS ACTIVATED WHICH RESULTED IN EXTENDED STOPPINGDISTANCE. THE VEHICLE HIT A BARRIER WALL WHICH CAUSED $85 IN DAMAGE. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080287August 12, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT LOW SPEEDS, THE DRIVER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT HOME. *JB WHEN SLOWING DOWN A SPEEDS OF 0-5 MPH THE BRAKE PEDAL BECAME HARD TO DEPRESS THEN THE ABS WOULD ACTIVATE. IF THERE WAS ENOUGH TIME, THE BRAKE PEDAL COULD BE PUMPED THEN THE ABS WOULD STOP, THEN THE VEHICLE WOULD STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086402August 8, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY ABS CHATTERS AND IT PUSHES HARD AND DOES NOT WANT TO STOP. I JUST HAD NEW ROTORS PUT ON IN MAY AND IN OCT I HAD NEW DISCS AND ROTORS TURNED DOWN..IT IS FULL OF BRAKE FLUID. I HAVE A WARRANTY ON IT BUMPER TO BUMPER AND NOT SURE IF IT COVERS IT. I WORK CONSTRUCTION OUT OF TOWN AND NEED A RELIABLE VEHICLE. I HAVE TO TAKE IT TO MY DEALER TO HAVE IT CHECKED OUT YET. I HAVEN'T HAD THE TIME DUE TO WORKING OUT OF TOWN. THIS SHOULD NOT BE HAPPENING. WHAT CAN I DO? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086169August 4, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WAS PASSENGER IN 2002 CHEVROLET TRUCK LOW MILEAGE NEW PURCHASE FOR YOUNG OWNER, MYSELF AND TWO YOUTHS ON TAILGATE 12 MILES AN HOUR ON COUNTRY ROAD BOTH CABLES BROKE AT THE SAME TIME IN THE SAME SPOT TAILGATE DROPPED, RESULTED IN HEAD TRAUMA AND CONTINUING MEDICAL TREATMENTS. *AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10080235July 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE CONSUMER STATED THAT BOTH FRONT BRAKE ROTORS WORE OUT PREMATURELY AT 25,000 MILES, WHICH CAUSED THE VEHICLE TO VIBRATE WHEN BRAKING. *AK THE DEALER AGREED THERE WAS EXCESSIVE WEAR ON THE BRAKES, BUT WAS UNABLE TO EXPLAIN WHY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083637July 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
REAR EMERGENCY BRAKE PADS WORE OUT PREMATURELY. THE BRAKES MADE A LOUD GRINDING NOISE WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083706July 23, 2004
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
VEHICLE STALLED WHILE DRIVING AT 55 MPH. *MR THE CONSUMER WAS TOLD THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED. THE PROBLEM CONTINUED, THEN THE CONSUMER WAS TOLD AGAIN THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED AGAIN. THE DEALER FOUND THAT THE A/C LINE WAS ROUTED DIRECTLY ABOVE THE DISTRIBUTOR CAP TO RETAIN MOISTURE AND MISFIRE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082462July 22, 2004
STEERING
INTERMEDIATE STEERING SHAFT ON MY 2002 CHEVY SILVERADO 2500HD RATTLES AND STEERING WHEEL SHAKES. UNDER WARRANTY THIS PROBLEM WAS FIXED AND HAS NOW SURFACED AGAIN. SEEMS TO ME TO BE A DEFECTIVE DESIGN AND SHOULD BE RECALLED TO BE FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080930July 13, 2004
ELECTRICAL SYSTEM
VEHICLE LOW ON POWER AND WOULD SHUT DOWN AFTER A FULL STOP. TAKEN TO A AUTHORIZED REPAIR SHOP. FOUND THE DISTRIBUTOR CAP AND ROTOR WERE A MESS. A TUNE UP WAS DONE, (AT MY COST $482.00). BECAUSE THIS IS CONSIDERED A TUNE UP NOT A WARRANTY ISSUE. (?) MY TRUCK ONLY HAS JUST OVER 27,000 MILES ON IT. THE REPAIR SHOP THINKS IT WAS CAUSE BY THE A/C LINE RUNNING FROM ABOVE THE DISTRIBUTOR CAP. I HAVE THE OLD PARTS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080976July 13, 2004
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
OUR DAUGHTER WAS DRIVING ALONG US HIGHWAY 83 APPROXIMATELY 3.5 MILES NORTH OF JUNCTION, TEXAS WHEN THE 2002 Z71 CHEVROLET PICKUP TRAVELING SOUTH, UNEXPECTEDLY AND WITH GREAT FORCE WITHOUT THE DRIVER'S CONTROL, MADE A RIGHT TURN OFF THE ROADWAY CAUSING SEVERE DAMAGE TO THE VEHICLE AND INJURY. EITHER DEFECTIVE STEERING AND/OR THE FRONT PASSENGER SIDE CV JOINT LOCKED UP CAUSING THE VEHICLE TO BE TOTALLED.*AK VEHICLE HAD ALL CURRENT AND SUGGESTED MAINENTENCE BY THE OWNER'S MANUAL BUT MUST HAVE HAD SOME TYPE OF DEFECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080888July 12, 2004
ENGINE AND ENGINE COOLING
PISTON SLAP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081634July 9, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DEPRESSING THE BRAKES BRAKE PEDAL PULSATED, CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. CONSUMER TOOK THE VEHICLE TO DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS WERE RUSTED AND NEEDD TO BE TURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079250July 4, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A 2002 CHEVROLET SILVERADO 1500 EXTENDED CAB FROM MY LOCAL DEALER (REGISTER CHERVROLET, BROOKSVILLE, FL) IN OCTOBER OF 2003. WHEN I PURCHASED THE VEHICLE I WAS PRETTY MUCH LED INTO BUYING THE "EXTENDED WARRANTY" FOR MY TRUCK WHICH THEY SAID WOULD COVER ANYTHING THAT WAS TO HAPPEN, ALL I WOULD HAVE TO PAY IS MY DEDUCTIBLE. IN JUNE OF 2004 AFTER DRIVING TO FT. MYERS TO VISIT FRIENDS, MY ENGINE STALLED, LOST OIL PRESSURE AND THE WARNING LIGHTS WENT OFF. NOT WANTING TO HARM THE ENGINE I BRAKED AND TURNED THE VEHICLE OFF. WITH ME WERE WITNESSES; MY MOM WHO IS A DISABLED, PARAPALYGIC, AND MY BROTHER AND SISTER. I CALLED THE CHEVROLET HELP LINE AND THEY HAD NO RECORD OF MY WARRANTY ON FILE AND WERE NOT WILLING TO HELP ME GET A TOW TRUCK THAT SHOULD HAVE BEEN COVERED. I ENDED UP HAVING A FRIEND CALL AND GET MY VEHICLE TOWED THROUGH THEIR AAA TO MY HOME. I FINALLY ARRIVED HOME AT 1:30 AM! THE NEXT DAY I HAD IT TOWED TO REGISTER CHEVROLET AND THEY SAID THEY WOULD LOOK AT IT AND LET ME KNOW. REMEMEBER, I WAS TOLD THAT ANYTHING WOULD BE COVERED SO I WAS AT EASE KNOWING IT WOULD BE FIXED AND I WOULDNT HAVE A HUGE BILL. BOY WAS I WRONG THERE. WHEN THEY FINALLY DID GET ALONG TO CALLING ME THEY TOLD ME IT WOULD BE $207. THEY SAID IT WASNT A WARRANTY ITEM AND SO THEY WOULD NOT REIMBURSE ME FOR TOWING AS WELL AS REPAIRS! OK, ALL THEY DID WAS RE-ROUTE THE AC RUN OFF, WHICH BECAUSE IT WAS DESIGNED POORLY HAD ROTTED THE DISTRIBUTOR CAP. THIS IS WHAT I WAS TOLD AND IT WAS WRITTEN ON THE BILL I GOT. IF THIS HAS HAPPENED TO ME I AM SURE THAT IT HAS HAPPENED TO OTHERS, SO I EVEN IF IT WAS NOT COVERED BY THEIR WARRANTY I DO BELIEVE IT SHOULD BE A RECALL ITEM. ALL I WANT IS THE DIFFERENCE BACK AS WELL AS THE TOWING CHARGES PAID. I HAVE ALL RECIEPTS FOR THIS MATTER. THANK YOU!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080276July 1, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH THE DRIVER ATTEMPTED TO AVOID A DEER IN THE STREET. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A TREE HEAD ON. THE CONSUMER STATED THAT,"NEITHER FRONTAL AIR BAG DID DEPLOYED ON IMPACT". THE CONSUMER WILL CONTACT THE DEALER. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079144July 1, 2004
EQUIPMENT, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING MY 2002 CHEVY SILVERADO 3500, WITH APPROX 41000 MILES ON THE ODOMETER, THE SPARE TIRE FELL OFF FROM UNDER THE TRUCK BED AND WENT SKIDDING DOWN THE HIGHWAY. THE STEEL CABLE THAT WAS HOLDING THE SPARE TIRE WAS OBSERVED TO BE SHREDDED. I WAS DRIVING AT APPROX. 35 MILES AN HOUR ON A FLAT HIGHWAY, UNDER NORMAL ROAD CONDITIONS WHEN THIS OCCURRED. THE SPARE TIRE HAS NEVER BEEN SERVICED OR MOVED AND WAS PUT IN PLACE AT THE FACTORY. THIS FAILURE OF THE STEEL CABLE THAT HOLDS THE SPARE TIRE ALMOST RESULTED IN A SERIOUS ACCIDENT. I CONTACTED THE CHEVY DEALER (BILL KOENIG CHEVROLET IN PORT ANGELS WA) AND THE SERVICE DEPARTMENT INDICATED THAT THIS FAILURE WAS NOT A RECALL ISSUE AND DECLINED TO REPAIR UNDER WARRANTY. CLEARLY, THIS FAILURE POSES A SERIOUS TRAFFIC SAFETY ISSUE AND NEEDS TO BE INVESTIGATED AND ADDRESSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080238June 30, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING CONSUMER HEARD A LOUD NOISE. CONSUMER PULLED THE VEHICLE OVER AND NOTICED THAT TAILGATE BROKE AND DROPPED ONTO THE BUMPER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080019June 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING TRANSMISSION MADE A NOISE, SLIPPED,AND THEN LOCKED. WHEN THIS OCCURRED VEHICLE STOPPED ACCELERATING. VEHICLE WAS TOWED TO A DEALERSHIP, WHO REPLACED THE SUN SEAL AND PINS THAT SHEARED OFF. THE FAILURE RECURRED 3 TIMES IN WHICH THE SAME PARTS WERE REPLACED. THE CAUSE OF THE FAILURES WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078616June 22, 2004
EXTERIOR LIGHTING:HEADLIGHTS
DAYTIME RUNNING LIGHTS BURN OUT ALL THE TIME, AND I HAVE BEEN DOING A SURVEY ON OTHER LIKE TRUCKS, CHEV 2002 ,2003, AND 2004, FOR EVERY (10) I CHECK (7) HAVE A LIGHT OUT ON ONE SIDE OR THE OTHER UP FRONT UNDER THE HEADLIGHTS . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079303June 15, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AXLE ASSEMBLY
2002 CHEVROLET SILVERADO BRAKE EQUIPMENT.*MR THE CONSUMER HAD TO REPLACE THE EAR ROTORS, SHOES AND HARDWARE. THE REAR AXLE FLUID WAS LOW AND DISCOLORED. WHEN THE REAR AXLE WAS SERVICED IT WAS DETERMINED THAT THE FRONT AXLE VENT TUBE WAS LEAKING FROM THE ORING. THE AXLE VENT TUBE WAS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado