Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#10956334February 22, 2017
AIR BAGS, SEAT BELTS
I RAN THE VIN FOR OUR VEHICLE AND CONTACTED THE LOCAL CHEVROLET DEALERSHIP. I GAVE THEM THE VIN, THEY EXPLAINED THAT THERE WAS TWO RECALLS, SO I MADE AN APPOINTMENT TO HAVE THEM FIXED (BOTH SAFETY RELATED). UPON ARRIVAL - THEY SAID THERE WAS NO RECALL IN THERE SYSTEM. I CHECKED BOTH THE NHTSA AND GM RECALL SITES, AND THEY BOTH SHOW THE ISSUE AS UNRESOLVED. MANUFACTURER RECALL NUMBER 2016007, NHTSA RECALL NUMBER 16V651 AND N150822, 16V209. THE DEALERSHIP CLAIMS THERE IS NOTHING UNDER OUR VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955002February 16, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE OPERATING THE VEHICLE IN THE RAIN, RAIN WATER LEAKED FROM THE ONSTAR ANTENNA INTO THE CABIN OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955031February 16, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V209000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955088February 16, 2017
SEAT BELTS
JAN 7,2017 6MPH HIT A STEEL LIGHT POLE AND SEAT BELT SHOULDER STRAP DID NOT LOCK CAUSING DRIVER TO HIT THE STEERING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10954018February 11, 2017
UNKNOWN OR OTHER
I WAS NEVER NOTIFIED BY CHEVROLET ABOUT A RECALL THAT WAS RELEASED ON SEPTEMBER 2015 AND I BOUGHT MY VEHICLE IN APRIL 2015. I ONLY HAD VEHICLE SERVICED BY MY LOCAL CHEVY DEALER "THREE WAY CHEVROLET/AUTOMOTIVE. THEY NEVER NOTIFIED ME ABOUT THE RECALL WHEN IT WAS STILL COVERED AND NOW THAT THE WARRANTY IS EXPIRED, THEY NOTIFIED ME SAYING THAT HE WOULD HAVE TO BE COVERED OUT OF POCKET. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO HAVE OTHER RECALLS DONE WHILE IT WAS STILL UNDER WARRANTY AND AFTER A 4X4 ISSUED RECALL WAS RELEASED. WHEN I NOTIFIED THE SERVICE PERSON ABOUT WHY IT WASN'T BROUGHT TO MY ATTENTION BEFORE, HE STATED THEIR WASN'T ANYTHING HE COULD DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953851February 10, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE SEAT BELT PRETENSIONER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V209000 (SEAT BELTS) AND 16V651000 (AIR BAGS, SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950181February 7, 2017
STEERING
STEERING RACK AND PINION INTERNAL FAILURE AT 38000, AS CONFIRMED BY DEALERSHIP. WAS INFORMED THAT IT COULD CAUSE THE STEERING TO LOCK UP AND ULTIMATELY CRASH THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949519February 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE PULLING OUT OF A PARKING SPOT, I WENT TO TURN RIGHT. AS TURNING TO THE RIGHT THE SERVICE STABILITRAK WARNING APPEARED ON MY DASH AND THE STEERING WHEEL LOCKED ITSELF AND FOUGHT AGAINST ME TURNING RIGHT. THE TRUCK WAS TRYING TO STRAIGHTEN THE WHEEL OUT AGAINST MY FORCE OF TURNING. I SHUT THE TRUCK OFF AND RESTARTED IT AND THE PROBLEM WAS GONE. THEN A FEW WEEK LATER WHILE DRIVING MY DASH AND RADIO SCREENS KEPT FLICKERING ON AND OFF, EVERYTIME MAKING A LOUD CLICK SOUND. WHEN I GOT THE TRUCK PARKED, I TRIED TO TURN THE WHEEL AND IT FOUGHT AGAINST ME TRYING TO TURN IT. THE DASH READ SERVICE STABILITRAK AND ASSISTED POWER STEERING IS DISABLED. THE RADIO LOST ITS MEMORY AND THE TRUCK SHUT DOWN. A THIRD TIME IT HAPPENED WHILE PARALLEL PARKING, BACKING UP AND TURNING THE WHEEL RIGHT, IT LOCKED AND FORCED ITSELF BACK LEFT. EVERYTIME IT HAPPENS IT IS MOVING SLOW OR JUST HAD FINISHED MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949468February 3, 2017
POWER TRAIN
AFTER A STATE INSPECTION OF MY 2014 CHEVY SILVERADO, I WAS TOLD THAT THE TRANSMISSION COOLING LINES WERE LEAKING AND NEEDED TO BE REPLACED. THE TRANSMISSION LINES HAD FAILED WHERE THE TWO PIECES ARE CRIMPED TOGETHER CAUSING THE LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948574January 30, 2017
SEAT BELTS
HAD A RECALL ON DRIVERS SIDE SEAT BELT MAY BREAK BUT PASSENGER SIDE BROKE UPON A HARD BRAKE EVENT THROWING HIM INTO DASH CONTACTED CHEVROLET GOT IT REPAIRED AT MY COST 222 DOLLARS AND WAS TOLD SINCE IT WAS A DIFFERENT PART NUMBER WASN'T COVERED WAS MORE OR LESS BLOWN OFF AND CASE WAS CLOSED AFTER I THREATENED TO SUE CAN'T FIND A LAWYER BUT MY MAIN CONCERN IS WHAT HAPPENS WHEN INVOLVED IN A ACCIDENT WHEN THE SEAT BELT BREAKS WHERE IS THE CONCERN FOR PEOPLE'S SAFETY FROM CHREVOLET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948178January 29, 2017
ELECTRONIC STABILITY CONTROL (ESC)
AT 55,000 MI, THE TRUCK STARTED HAVING ELECTRICAL ISSUES, CAUSING NEAR ACCIDENTS. NUMEROUS WARNING MESSAGES ON THE DASH, SUCH AS SERVICE STABILITRAC, THEN IT JERKS THE STEERING WHEEL OUT OF YOUR HAND AND DIES WHILE IN MOTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10948345January 29, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS TRUCK HAD A STEERING FAILURE CAUSING A COLLISION AND IT WAS A MINOR FRONT COLLISION. THE WORSE PART IS CHEVROLET DENIES A PROBLEM BUT THE INTERNET IS FULL OF COMPLAINTS. DURING THE COLLISION ON THE FRONT STRANGELY THE CURTAIN AIRBAGS IS ALL THAT DEPLOYED LEAVING DRIVER COMPLETELY UNPROTECTED!!! THE STEERING CAME BACK ON AFTER. THEN I GET A NOTICE THAT THE AIRBAG CONTROL MODULE IS RECALLED BECAUSE IT MAY NOT WORK OR DEPLOY BAGS WRONGFULLY. THAT'S WHAT HAPPENED. THE TRUCK HAS 24000 MILES ON IT AND THE STEERING FAILED IN THE RAIN MAKING ME SWING OUT ALMOST STRIKING A SCHOOL BUS FULL OF SMALL CHILDREN. I HAD IT TOWED TO A CHEVY DEALER AFTER HAVING AND PHOTOGRAPHING WITH A TIME STAMP 6 CODES FOR A MODULE FAILURE. THE CHEVY DEALER CALLS AND LIES TO ME AND DID THERE ARE NO CODES OR VOLTAGE TO THE MOTOR AND IT MAY BE A WIRE FROM THE ACCIDENT I TOLD THEM ABOUT. THE ACCIDENT WAS MINOR AND ONLY REQUIRED MINOR REPAIR AND A BUMPER. I THINK GENERAL MOTORS NEEDS A INVESTIGATION INTO THIS AND OWE ME CURTAIN AIR BAGS AND HEADLINER. THIS COMPANY IS IRRESPONSIBLE AND DEFIANT IN DEFECTIVE MOISTURE SENSITIVE DUE TO LACK OF SEALING ACCORDING TO HUNDREDS AND HUNDREDS OF INTERNET POSTINGS. I OWE 34,000.00 ON THIS JUNK UNSAFE PRODUCT AND COMPLAINED AND ONLY GET JERKED AROUND. ABC NEWS HAS CONTACTED ME BACK FOR A STORY AS SOON AS I HERE BACK FROM YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947792January 26, 2017
AIR BAGS, STEERING
INTERMITTENT ELECTRIC POWER STEERING LOSS CAUSED ACCIDENT. CHEVROLET DENIED IT. SAME PROBLEM ALMOST CAUSED A ACCIDENT AGAIN BUT NO THERE IS NO ELECTRIC STEERING AT ALL AND VEHICLE STEERING IS UNABLE TO MANUALLY BE STEERED! IT WAS TOWED TO A SIMPSON CHEVROLET, GARDEN GROVE CA. 92643. 714 527 7000.THIS DEALER IS EVEN TRYING NOT TO WARRANTY IT!!! I NEED HELP HERE. THIS IS THE SAME TRUCK THAT DEPLOYED THE SIDE AIRBAGS ONLY AT A STEERING FAILURE INVOLVED ACCIDENT. SAME PROBLEM BUT NOW ITS DEAD ALL THE TIME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947496January 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING IN THE RAIN AND AS I TURNED ONTO HWY 39 THE ELECTRIC STEERING FAILED CAUSING ME TO SWING WIDE INTO TRAFFIC ALMOST GETTING ME AND FAMILY KILLED!!!! THERE BASICALLY IS NO STEERING AT ALL WHEN GM TRUCK STEERING FAILS! ITS NOT EVEN MANUAL STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947290January 24, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEAD LIGHTS APPEARED TO BE DIM AND THE DRIVER COULD NOT VIEW THE ROAD AHEAD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945944January 18, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEATS
WAITED 12 YEARS TO AFFORD A NEW TRUCK AND WERE STUCK WITH THIS LEMON. 14 ACTIVE RECALLS PAID OVER $1K FOR REPAIR WORK NOT COVERED BY WARRANTY HAD THE VEHICLE ONE YEAR (2015) HAD TO HAVE THE SEATS REPAIRED. AIR BAG ISSUES AND THE DEALER SAID IT WASN'T COVERED EITHER. AS OF TODAY I HAVE SPENT ALMOST $3K ON THIS TRUCK FOR SOMETHING THAT YOU WOULDN'T THINK A NEW TRUCK WOULD HAVE TO REPAIR. THE REAR END WENT OUT AT CHRISTMAS (2016) REALLY. COME ON CHEVY YOU'VE GOTTA DO BETTER THAN THIS. OFFER IS SOMETHING FOR OUR TROUBLES. WILL NOT BUY OR RECOMMEND A CHEVY PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945715January 17, 2017
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. IN ADDITION, THE BRAKES LOCKED UP WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944958January 12, 2017
STEERING
ON 3 SEPARATE OCCASIONS THE STEERING WHEEL LOCKED WHILE THE TRUCK WAS IN REVERSE AND THE DASH FLASHED. THE TRUCK HAD TO BE RESTARTED IN ORDER TO CORRECT MALFUNCTION. ON ALL OCCASIONS CAR WAS BEING BACKED UP FROM A PARKING GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944290January 11, 2017
SERVICE BRAKES
I WAS TRAVELING ON A HIGHWAY DOING 55 MPH. I SAY THE LIGHT TURN RED AND APPLIED MY BRAKES. THERE WERE NO BRAKES AS THE PEDAL WENT TO THE FLOOR. FORTUNATELY WE WERE ABLE TO ROLL TO A STOP WITHOUT CRASHING INTO THE CAR IN FRONT. I WAS TOWED TO MY DEALER WHERE THEY DIAGNOSED IT AS A BRAKE BOOSTER FAILURE. THIS IS JUST NOT RIGHT AND SEEMS TOO DANGEROUS FOR SUCH A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943905January 9, 2017
SEATS
I WAS INVOLVED IN A HIT AND RUN ACCIDENT (I WAS STATIONARY AT THE TIME AT A DRY, MUTLI-TURN LANE LIGHT) NOV 15, 2016. AFTER COLLISION REPAIRS TO THE VISIBLE DAMAGE TO THE VEHICLE, I FOUND THAT THE DRIVER'S SIDE SEAT WOULD NOT RECLINE. DEALERSHIP WORKED ON IT AND CLAIMED TO HAVE FIXED IT. AFTER THE FIRST ATTEMPT, IT RECLINED BUT WOULD NOT LOCK INTO PLACE ON THE RIGHT SIDE. RETURNED TO DEALERSHIP AND REQUIRED METAL SEAT BACK FRAME REPLACEMENT TO FIX THE FAILURE. DEALERSHIP COULDN'T OR WOULDN'T IDENTIFY THIS AS A PROBLEM THAT RESULTED FROM THE ACCIDENT. INSURANCE WOULD NOT COVER THE DAMAGE AS THE DIRECT HIT TO THE TRUCK WAS ON THE RIGHT SIDE, OPPOSITE THE DRIVER'S SIDE SEAT. THE VEHICLE IS ONLY 2 YEARS OLD AND AS I HAVE NEVER HAD A SEAT FAILURE OF THIS TYPE AND HAVE OWNED OTHER NEW CHEVY TRUCKS SIMILAR TO THIS ONE I AM CONCERNED THAT THIS IS COULD BE A FAULTY PRODUCTION RUN OF THE SEAT BACK FRAME. THE PASSENGER SIDE SEAT DID NOT EXPERIENCE PROBLEMS AFTER THE ACCIDENT. I'M NOW CONCERNED THAT THERE MAY BE OTHER HIDDEN CRITICAL FAILURE ITEMS THAT MAY HAVE BEEN THE RESULT OF THE ACCIDENT OR COULD POSSIBLY BE AN INSTALLED FACTORY FAILURE. I DON'T HAVE PHOTOS BUT I DO HAVE THE OLD SEAT BACK FRAME IN MY POSSESSION IF NEEDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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