Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10099646December 8, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE THE VEHICLE WAS PARKED. CONSUMER INSPECTED THE SPARE TIRE RACK, AND NOTICED CABLE SHEARED OFF. *AK SPARE TIRE RIVETS FALLING OFF OF THE TIRE WHILE TRAVELLING. THE SPARE TIRE WAS BRAND NEW NEVER USED BEFORE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099698December 8, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
RECALL 04V129000 CONCERNING TAILGATE SUPPORT CABLE. WHILE STEPPING OFF THE TAILGATE IT SUDDENLY DROPPED. CONSUMER SUSTAINED MINOR INJURIES. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CABLES WITH SOME TEMPORARY SUPPORT CABLES UNTIL THEY LEARNED MORE ABOUT THIS RECALL. CONSUMER CALLED CHEVROLET CUSTOMER SERVICE, AND REPRESENTATIVE INFORMED THE CONSUMER THAT THIS VEHICLE DID NOT SHOW ANY RECALL.*AK THE CONSUMER PLACED 9 CONCRETE BLOCKS ON THE TAILGATE AND PRECEDED TO STEP OFF WHEN IT COLLAPSED. CONSUMER NOTICED THAT ONE OF THE CABLES THAT SUPPORT THE TAILGATE SNAPPED. TC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10091716December 8, 2004
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT LOW SPEEDS, THE CONSUMER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. IN ADDITION THE BRAKE PEDAL VIBRATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND IT CRASHED INTO A GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE ANTI LOCK BRAKE SENSORS WERE CORRODED, AND NEEDED TO BE REPLACED OR CLEANED. *AK THE PROBLEM RECURRED. *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10106897December 3, 2004
STEERING, ENGINE AND ENGINE COOLING:ENGINE
CLUNK TYPE FEELING IN STEERING WHEEL ON TURNS AND WHEN HITTING BUMPS. ENGINE KNOCK ON COLD START. *BF ENGINE WAS NOISY WHEN STARTED AFTER HAVING SAT OVER NIGHT *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100885December 1, 2004
SUSPENSION:FRONT
2002 CHEVROLET EXT CAB TRUCK 4X4 WILL NOT GO DOWN THE ROAD STRAIGHT, TRUCK PULLS TO RIGHT WHEN STEERING WHEEL IS STRAIGHT,MANY ALIGNMENTS ,TIRE WEAR ON NEW TIRES DEALER SAYS THIS IS NORMAL.THIS IS A SAFTEY ISSUE.THIS STARTED IN JAN 03 NEVER DID THIS THE FIRST YEAR I HAD IT.ALSO ENGINE KNOCK, AND DRIVELINE CLUNK, ALL NORMAL DEALER SAYS.TRUCK HAS NEW STEERING BOX ,SHAFTS,MANY ALIGNMEMTS,GM SAYS THEY CANNOT INTERVINE AND TELL DEALER TO FIX MY TRUCK, NO OTHER DEALER GM WILL LOOK OR WORK ON MY TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097861November 22, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE PEDAL WOULD CONTINUOUSLY AND INTERMITTENTLY HARDEN WHEN APPLIED AT VARIOUS SPEED OF 0-70 MPH. THIS RESULTED IN EXTENDED STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE ABS CALIPER, BUT THE PROBLEM RECURRED. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101386November 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. TRANSMISSION JUMPED OUT OF GEAR. VEHICLE WILL HAVE A WINDING SOUND THEN VEHICLE WILL STOP. CONSUMER CONTACTED THE DEALER, WHO WANTED TO CHARGE CONSUMER $3,000.00 TO REPAIR THE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098659November 11, 2004
PARKING BRAKE
HAD 2002 CHEVY SILVERADO PARKED ON AND INCLINE IN THE DRIVEWAY, PUT TRANSMISSION INTO PARK AND APPLIED PARKING BRAKE, TURNED VEHICLE MOTOR OFF AND VEHICLE LUNGED FORWARD, TOOK IN TO HAVE 30,000 MILE SERVICE DONE AND TOLD DEALER OF INCIDENT, DEALER BROUGHT TO MY ATTENTION THAT MY PARKING BRAKE WAS NOT FUNCTIONING PROPERLY THAT I WOULD HAVE TO GET IT REPLACED AT MY COST, THIS SHOULD BE FIXED UNDER WARRANTY BY CHEVROLET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096564November 9, 2004
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE CONSUMER STATED WATER SEEPED INTO THE ENGINE DISTRIBUTOR WITHOUT WARNING. AS A RESULT THE ENGINE FAILED. *JB THE CONSUMER WROTE ABOUT TWO VEHICLES, THE SECOND VIN #[XXX] SAME MAKE AND MODEL. THE CONSUMER FELT THAT THE PROBLEM WAS WITH THE A/C CONDITIONER HOSE (METAL) WAS ROUTED OVER THE DISTRIBUTOR AND CONDENSATION WAS FORMING ON THE HOSE AND RUNNING ONTO THE DISTRIBUTOR CAUSING FAILURE. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098406November 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHEVY SILVERADO 2500 HD W/ 6L ENGINE-- PROBLEM WITH THROTTLE STICKING. CARBONS UP EVERY TWO MONTHS AROUND THROTTLE VALVE AND THROTTLE STICKS. THEN TAKES EXCESSIVE THROTTLE PRESSURE TO TRY TO MOVE. ---IS A SERIOUS SAFETY ISSUE WHEN MOVING IN TIGHT QUARTERS. CHEVY HAS ISSUED SERVICE MODIFICATIONS FOR 5.3L AND 4.8L ENGINES FOR SAME PROBLEM BUT HAS IGNORED THE 6.0L. CLEANING THE CARBON WORKS FOR ONLY TWO MONTHS THEN PROBLEM RECURS. CHEVY SHOULD MAKE A FIELD FIX LIKE THE OTHER MODELS BEFORE SOMEONE GETS HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098351November 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
1. NORMAL USE OF THE VEHICLE. 2.TRANSMISSION FAILED, LEAVING ME STRANDED. 3. TRANSMISSION WAS REBUILT AT MY COST. THERE ARE MANY PARTS JUST LIKE MINE AT THE AAMCO TRANSMISSION SHOP IN LAKE CHARLES, LA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099316November 3, 2004
SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STARTED TO PINION/SMOKED, AND LOST POWER. RPMS DROPPED FROM 60 TO 40 IN A MATTER OF SECONDS. THIS HAS HAPPENED TO THE CONSUMER A TOTAL OF THREE TIMES. THE LAST TIME THERE WAS ALMOST AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094956November 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
VEHICLE JUST TURNED TWENTY FIVE THOUSAND MILES AND NEEDED BRAKES AND ROTORS. WHILE DRIVING THERE WAS PULSATION, AND DIFFICULT STOPPING. TOOK VEHILCE TO THE DEALER. THEY WANTED TO CHARGE CONSUMER $800.00 FOR REPAIRS. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099263November 2, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS WOULD COME ON AND GO OFF WHILE DRIVING IN INCLEMENT WEATHER. THE CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE THE WINDSHIELD WIPERS INSPECTED AND WAS TOLD THEY NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099124November 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE REAR BRAKE ROTORS WOULD RUST/WEAR PREMATURELY. THE ROTORS HAVE BEEN REPLACED BY THE DEALERSHIP 3 TIMES, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. PLEASE PROVIDE MORE INFORMATION. *JB....BRAKES MAKE ALL KINDS OF WEIRD NOISES AT LOW SPEEDS. IT SOUNDS LIKE METAL TO METAL. THREE REPLACEMENTS OF REAR DISC BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096379October 25, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE REAR-END IN MY 2002 CHEVROLET SILVERADO HAS FAILED THREE TIMES SINCE I BOUGHT IT. THE TRUCK NOW HAS ALMOST SIXTY THOUSAND MILES ON IT BUT THE PROBLEM FIRST OCCURED AROUND 36,000. THE FIRST TWO REPAIRS WERE MADE AT CRANBERRY MOTORS IN MACHIAS MAINE. THE FIRST WAS MADE WITHOUT INCIDENT, BUT THE SECOND REPAIR WAS NOT SO EASILY DELT WITH. AFTER MUCH DEBATE, IT WAS PAID FOR BY GM. NOW SOME NEARLY TWENTY THOUSAND MILES LATER, THE REAR-END WENT AGAIN. GM REFUSED TO PAY FOR THIS REPAIR AND AFTER ANOTHER RUN-AROUND I TOOK MY TRUCK ELSEWHERE. (TO A MECHANIC THAT I KNEW WAS RELIABLE AND WOULD CHARGE ME A FAIR PRICE.) THE REAR-END HAS NOW BEEN REPLACED FOR A THIRD TIME BUT I BELIEVE THAT THE STOCK REAR-END COMPONENTS ARE OVER-PRICED AND UNRELIABLE AND WOULD LIKE COMPENSATION FOR THE MOST RECENT REPAIRS, BUT I KNOW THAT IT WILL BE A FIGHT ALL THE WAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097386October 21, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097409October 21, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096104October 20, 2004
WHEELS:HUB
I DROVE MY TRUCK UNDER NORMAL DRIVING CONDITIONS; PRIMARILY COMMUTING TO AND FROM WORK (HIGHWAY MILES). AT ~ 66,000 MILES, FRONT LEFT HUB ASSEMBLY STARTED MAKING INTERMITTENT NOISE AND NOTICEABLE VIBRATION IN STEERING WHEEL. THE HUB/TIRE/WHEEL ASSEMBLY HAD NOTICEABLE AMOUNT OF PLAY WHEN I INSPECTED IT DURING A RECENT TIRE CHANGEOUT. ULTIMATELY, THE HUB ASSEMBLY INTERNALS FAILED AND THE LUBRICATION ESCAPED FROM THE SEAL. IT IS MY OPINION THAT IF LEFT UNCHECKED, THE HUB COULD LOSE ALL LUBRICATION AND EITHER FREEZE UP, FALL APART OR CATCH FIRE. IT IS NOT NORMAL FOR A HUB TO FAIL AFTER ONLY 68,000 MILES. DEALER CONFIRMS THIS BY TELLING ME THAT THEY'VE NOT SEEN MANY IF ANY 3/4 TON TRUCKS COME THROUGH WITH THIS TYPE OF PROBLEM. I SUSPECT THAT THE PART WAS DEFECTIVE FROM THE MANUFACTURER, BUT CANNOT PROVE THIS. I WOULD BE HAPPY TO LET THE NHTSA TAKE IT APART AND INSPECT IT AND HEAR OF THEIR CONCLUSION. I AM ALREADY OUT THE $400+ DOLLARS TO FIX THIS PROBLEM. CHEVROLET CUSTOMER "DIS-SERVICE" WOULD NOT ADMIT TO ANY RESPONSIBILITY WHEN I OFFERED TO MEET THEM "HALF-WAY" AND PAY FOR THE LABOR IF THEY WOULD PAY FOR THE PART. IF THE NHTSA WOULD LIKE TO INSPECT THE PART, PLEASE FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR WEBSITE. I HOPE NO ONE ELSE HAS THE SAME PROBLEM AS I'VE HAD (WITH MY TRUCK AND GM). THANKS FOR YOUR TIME AND FEEDBACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097177October 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER WAS DRIVING TOWARD A STOP SIGN AND WHEN HE ATTEMPTED TO APPLY THE BRAKES, THEY DID NOT RESPOND . PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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