Chevrolet Silverado Complaints (2007)

1,299 consumer complaints on file.

#10205400October 11, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, ENGINE AND ENGINE COOLING
REDUCE ENGINE POWER ALONG WITH SERVICE BRAKE LIGHT COMES ON. VEHICLE SHUTS DOWN, LEAVING VEHICLE WITH NO STEERING. ECU WAS RESET. NEXT DAY, PROBLEM CONTINUED SEVERAL TIMES. VEHICLE FINALLY SHUT DOWN IN THE MIDDLE OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205433October 11, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO DUR-MAX 2500. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE CONTACT SLAMMED ON THE BRAKES TO AVOID A CRASH. HE THEN CRASHED INTO A SEMI-TRAILER AND STRUCK A BOULDER. NEITHER OF THE VEHICLE'S FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO A LOCAL AUTO SHOP. HE SUSTAINED INJURIES. THE MANUFACTURER SENT AN INSPECTOR TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY AND HE CONCLUDED THAT THE CONTACT WAS NOT WEARING HIS SEAT BELT AT THE TIME OF THE DEPLOYMENT. HOWEVER, THE CONTACT STATED THAT HE WAS WEARING HIS SEAT BELT. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10205283October 9, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500. THE CONTACT PURCHASED THE VEHICLE WITH AN INTEGRATED BRAKE CONTROLLER THAT IS USED FOR HAULING A TRAILER WITH BRAKES. WHEN HE APPLIES THE BRAKES IN HIS VEHICLE, THE BRAKES ON THE TRAILER ARE SUPPOSED TO ILLUMINATE SIMULTANEOUSLY. HOWEVER, THIS IS NOT THE CASE. WHILE HAULING A CAMPER AT 30 MPH, EACH TIME THE CONTACT APPLIED THE BRAKES, THE TRAILER WOULD PUSH THE VEHICLE FORWARD, NEARLY CAUSING A REAR END CRASH. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 3 TIMES. THE FIRST TIME, THE DEALER STATED THAT THEY COULD NOT DIAGNOSE THE FAILURE BECAUSE THE SYSTEM WAS BRAND NEW. THE SECOND TIME, THE CONTACT SPOKE WITH THE SERVICE MANAGER AND WAS INFORMED THAT THEY NEEDED THE PROPER TOOLS TO DIAGNOSE THE FAILURE. THE THIRD TIME, THEY INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A 2.5 SECOND DELAY FROM WHEN HE ELECTRONICALLY APPLIED THE BRAKES IN THE VEHICLE TO THE TIME THAT IT REACHED THE TRAILER. THE CONTACT STATED THAT IT FELT MORE LIKE A 3.5 SECOND DELAY. THE FAILURE MILEAGE WAS BETWEEN 500-1000 AND THE CURRENT MILEAGE WAS 8,606.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204456September 29, 2007
FUEL SYSTEM, GASOLINE, ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
1. NO EVENTS NOTED. 2. CHECK ENGINE LIGHT ILLUMINATES AND STABILITY TRACTION CONTROL LIGHT ILLUMINATE PERIODICALLY. WHEN EVER THE TRACTION CONTROL LIGHT IS ON, THERE IS A VERY SHARP JOLT IN THE REAR END WHENEVER THE VEHICLES START MOVING. 3. TAKEN INTO THE DEALER TWICE NOW. NO REMEDY. STATED THEY THROUGH IT WAS THE FUEL BEING USED. SO I HAVE RAN SEVERAL TANKS OF FUEL THROUGH IT NOW AND IT STILL HAS THE LIGHTS. I HAVE MADE SURE I PURCHASED FUEL FROM LARGE DEALER SUCH AS SHELL OR CONOCO TO MAKE SURE FUEL SHOULD BE GOOD. I WILL TAKE THE TRUNK IN AGAIN THIS WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203931September 24, 2007
SEATS:MID/REAR ASSEMBLY, STRUCTURE
DRIVER'S SIDE SEAT WELDS THAT HOLD THE SEAT ON THE FRAME/BODY BROKE CAUSING NOTICEABLE CREAKING AND GRINDING NOISES WITH SLIGHT MOVEMENT WHEN COMING TO STOPS OR ACCELERATING. THIS IS AN '07 SILVERADO 1500 CLASSIC WORK TRUCK. I HAVE READ OF SIMILAR CASES AT OTHER WEB SITES. DEALERSHIP IS CURRENTLY FIXING THE PROBLEM BUT, TRIED TO PUT OFF THE REPAIR FOR A SECOND TIME AS THOUGH THEY DID NOT WANT TO DO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203993September 24, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS DIM. HE STATED THAT HIS WIFE WAS SEATED IN THE PASSENGER SEAT AT THE TIME AND WEIGHS 120 POUNDS. HE ALSO STATED THAT THE AIR BAG LIGHT IS OFF 75% OF THE TIME AND SHOULD BE ILLUMINATED AT ALL TIMES WHEN THE PASSENGER SEAT IS OCCUPIED. THE DEALER AND MANUFACTURER STATED THAT HIS WIFE'S WEIGHT IS TOO LIGHT TO ACTIVATE THE SYSTEM, WHICH IS A NORMAL FUNCTION. THE DEALER TEST DROVE THE VEHICLE AND CONCLUDED THAT NOTHING WAS WRONG. THE MANUFACTURER STATED THAT THEY WOULD SEND HIM A VIDEO TO SUPPORT THE DEALER'S CONCLUSION. THE CURRENT MILEAGE WAS 650 AND FAILURE MILEAGE WAS 350. UPDATED 12/12/2007 *BF UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203362September 18, 2007
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
THERE IS A SAFETY DEFECT THAT COULD CAUSE SERIOUS INJURY OR DEATH TO PEDESTRIANS. I HAVE PURCHASED A NEW 2007 CHEVROLET 3500HD, LTZ PICKUP TRUCK. THIS TRUCK WAS PURCHASED WITH THE FACTORY INSTALLED ULTRASONIC BACKUP SENSOR SYSTEM. MY SYSTEM WORKS JUST LIKE IT IS DESCRIBED IN THE OWNER'S MANUAL, BUT I BELIEVE THAT THE DESIGN IS DANGEROUSLY UNSAFE. IT RELIES ON VISUAL ONLY, INSTEAD OF AUDITORY (OR A COMBINATION OF AUDITORY AND VISUAL) WARNINGS. USERS EXPECT TO HAVE AN AUDITORY WARNING AND THUS WILL LIKELY HIT SOMETHING OR SOMEONE BEFORE DISCOVERING THEIR MISUNDERSTANDING. BRIEFLY, IN NORMAL OPERATION, THE SYSTEM WILL EMIT A SINGLE BEEP WHEN IT FIRST DETECTS ANY OBSTACLE WHILE BACKING UP IN REVERSE. WHEN THE OBSTACLE IS LESS THAN 12 INCHES FROM THE REAR BUMPER, IT EMITS A BURST OF BEEPS. THIS IS, OF COURSE, SO CLOSE THAT IT ONLY SERVES AS A PANIC STOP INDICATOR. IN BETWEEN THOSE TWO AUDIBLE SIGNALS, NO AUDITORY ALERTS ARE PROVIDED. INSTEAD THE DRIVER IS INSTRUCTED TO LOOK OVER THEIR SHOULDER OUT THE REAR WINDOW AND OBSERVE A SET OF LIGHTS ON ONE SIDE. AS ONE BACKS EVER CLOSER TO AN OBSTACLE, FIRST ONE AMBER LIGHT COMES ON, THEN A SECOND AMBER LIGHT COMES ON INDICATING THAT THE DRIVER IS STILL CLOSER TO THE OBJECT AND FINALLY A RED LIGHT COMES ON SIGNIFYING THAT YOU ARE VERY CLOSE. THIS SYSTEM DESIGN IN INHERENTLY DANGEROUS BECAUSE THE DRIVER MUST LOOK AT THE PANEL WHILE BACKING UP TO GET THE BENEFIT OF THE CLOSING RANGE INDICATION. AS ANYONE KNOWS WHO DRIVES A PICKUP TRUCK, ESPECIALLY A OR 1 TON MODEL, YOU USE YOUR SIDE MIRRORS TO BACKUP. THIS IS BECAUSE THE TAILGATE IS SO HIGH THAT YOU CAN NOT SEE ANYTHING BUT THE HORIZON FROM THE REAR WINDOW. THIS SUBTLE BUT VITAL FLAW MEANS THAT THE DRIVER CAN BACKUP USING THEIR SIDE MIRRORS BUT CANNOT BENEFIT FROM THE ULTRASONIC SYSTEM UNTIL IT IS TOO LATE OR CAN USE THE ULTRASONIC SYSTEM BUT CANNOT SEE TO BACKUP. I HAVE MORE TO ADD BUT HAVE RUN OUT OF ALLOWABLE SPACE (2000 CHR)..[XXX] *TR REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203039September 14, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHTS OPERATE UNTIL BRAKE PEDAL PRESSURE IS REDUCED. REPLACED THE BRAKE SWITCH. PROBLEM NOT RESOLVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201854September 4, 2007
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
HESITATION AT 12000+- WHEN DOWNSHIFTING FROM OVERDRIVE TO 3 GEAR WHEN TRAVELING BETWEEN 45 TO 60 MPH & WAS ONLY NOTICEABLE WHEN TRAVELING ON UPHILL GRADES. ALSO A NOTICEABLE DROP IN FUEL MILEAGE WAS NOTICED. TAKEN TO THE DEALERSHIP AT 12800. DEALERSHIP UPDATED THE ACTIVE FUEL MANAGEMENT SOFTWARE. HESITATION PRESENT. RIDE ALONG PERFORMED WITH THE SHOP FOREMAN AT 12900+- THE VEHICLE DID HESITATE. SHOP FOREMAN RECOMMENDED CHANGING BRANDS OF FUEL, ROAD FORCE BALANCE THE TIRES & FUEL FILTER. DIFFERENT BRANDS OF FUEL WERE USED & WAS BROUGHT IN FOR RECOMMENDED SERVICE AT 12937. FUEL FILTER WAS NOT REPLACED. HESITATION PRESENT. DEALERSHIP RECOMMENDED PERFORMING A SNAPSHOT OF VEHICLE COMPUTER FOR GM. 5 WEEK WAIT FOR EQUIPMENT FOR SNAPSHOT WHILE PROBLEMS WORSEN. SNAPSHOT TAKEN ON 7/23/07 & SENT TO GM. 3 WEEK WAIT FOR GM RESPONSE WHILE PROBLEMS WORSEN. CONTACTED CHEVY CUSTOMER ASSISTANCE (CCA) TO DISCUSS -CASE # 71-543486241. GM STATES THAT VEHICLE WAS WITHIN VEHICLE SPECS. RIDE ALONG WITH THE SERVICE MANAGER WAS PERFORMED AT 15500+-. DEALERSHIP FINAL STATEMENT ?DRIVE-ABILITY CHARACTERISTICS OF VEHICLE?. CALLED CCA FOR NEXT STEP CCA STATED THERE WAS NOTHING CCA COULD DO BUT I COULD HAVE ANOTHER DEALER LOOK AT THE VEHICLE. VEHICLE TAKEN TO SECOND DEALERSHIP FOR A RIDE ALONG WITH SERVICE MANAGER AT-16K MILES. SERVICE MANAGER STATED THE VEHICLE DID NOT PERFORM PROPERLY & WOULD INVESTIGATE. CALLED TO CCA TO UPDATE. DEALER CALLED ME, STATED NUMEROUS SERVICE BULLETINS THAT MATCH VEHICLE PROBLEMS BUT NO FIX AVAILABLE. CALLED CCA TO ASK IF & WHEN A FIX WOULD BE AVAILABLE, TOLD THEY DO NOT HAVE ACCESS TO THAT INFO. ASKED FOR A PHONE NUMBER FOR A DEPT AT CHEVY THAT COULD PROVIDE ANSWER BUT CCA NOT ALLOWED TO GIVE OUT NUMBER. ASKED WHAT OPTIONS I HAVE WITH CHEVY, TOLD THAT I MUST WAIT 5 DAYS FOR FURTHER INFORMATION. VEHICLE NOW HESITATES, LOOSES POWER & WILL DISENGAGE CRUISE CONTROL CREATING A SAFETY ISSUE. CCA CONTACTED AND REQUESTED MORE TIME ON 8/31/07 I ASKED FOR A VEHICLE BUY BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199995August 18, 2007
STEERING, SUSPENSION
I BOUGHT A 2007 CHEROLET SILVERADO CREW CAB USED (19,000 MI.) FROM MAROONE CHEVEROLET. I NOTICED THAT THE STEERING WAS SHAKEY AND THERE WAS A VIBRATION. THE SALESMAN SAID THAT THE TRUCK HAD A FULL NEW CAR WARRANTY AND THEY WOULD FIX IT. NOTE: THEY CLAIMED TO DO A 117 POINT CHECK TO BE GM CERTIFIED! THIS TRUCK SHAKES, WOBBLES AND RATTLES FROM DRIVING FROM NORMAL TO A LITTLE BUMP IN THE ROAD. TRANSMISSION WAS KLUNKING BETWEEN GEARS, IT IS BETTER, BUT NOT NORMAL. THE GAS MILLAGE DOES NOT COME CLOSE TO THE ADVERTISE STICKER ON WINDOW OF 16 - 21 MPG. I AM ONLY GETTING 12 MPG IN TOWN AND 17 MPG ON THE HIGHWAY. ABOUT 75% OF WHAT WAS EXPECTED. THE DEALER CLAIMS THIS IS AN ALL NORMAL WITH THIS TRUCK! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199984August 17, 2007
ENGINE AND ENGINE COOLING:ENGINE:DIESEL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST FUMES ENTERING THE VEHICLE WHEN COMING TO A COMPLETE STOP. I HAVE BEEN TO THE DEALER TWICE AND THEY HAVE OBSERVED THE SMELL, BUT HAVE NO IDEA WHERE IT IS COMING FROM. THEY ARE SUSPECTING THAT IT IS THE NEW DIESEL AFTER BURNER CAUSING THE SMELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199721August 15, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THIS PROBLEM PERTAINS TO A 2005 CHEVY SILVERADO. THE VENT FAN / AIR CONDITIONING SHUT OFF WHILE I WAS DRIVING. I STARTED TO SEE SMOKE COME OUT FROM UNDER THE DASHBOARD BY THE PASSENGER SIDE. THE CONNECTOR THAT WAS ATTACHED TO THE RESISTOR FOR THE A/C AND HEATER WAS MELTING DUE TO EXTREME HEAT. THE BLACK WIRE WAS GLOWING BRIGHT RED AND WAS MELTING THE PLASTIC ON THE CONNECTOR. AFTER A PHONE CALL TO THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED, I FOUND OUT THAT CHEVY ALREADY NEW ABOUT THE PROBLEM AND THAT THEY HAD SEEN IT MANY TIMES. THE PARTS TO REPAIR IT WERE IN STOCK, THEY WERE PURCHASED AND REPLACED. THE FAN AND A/C ARE NOW WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199529August 14, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD OPERATE UNTIL THE BRAKE PEDAL PRESSURE WAS REDUCED. THE FAILURE OCCURRED AT ANY SPEED. THE DEALER REPLACED THE BRAKE SWITCH. THE SERVICE MANAGER STATED THAT THIS WAS NORMAL OPERATION. THE CURRENT MILEAGE WAS 5,700 AND FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199347August 12, 2007
TIRES:TREAD/BELT
CHEVY PU CREW CAB LESS THAN 7000 MI ON BRIDGESTONE DUELER A/T 693II P26570R17 TIRES ARE CRACKING ALMOST HALF WAY AROUND IN THE TREAD GROOVES TWO TIRES SO FAR I HAVE TAKEN THE TRUCK TO THE DEALER WHERE I PURCHASED IT NEW THEY SAID IT WAS A DEFECT AS DID TWO OTHER TIRE SUPPLIERS BUT THE BRIDGESTONE FIRESTONE DEALER IS NOT WANTING TO REPLACE TIRES ON UNION RD IN MY TOWN I JUST HOPE WE DON'T HAVE ANOTHER TIRE CO THAT DOESN'T WANT TO BE RESPONSIBLE FOR POOR WORK AND TAKE CARE OF PROBLEM TIRES BEFORE MORE PEOPLE GET HURT!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199280August 10, 2007
TIRES, SUSPENSION
ON MY 2007 SILVERADO 4X4 THAT NOW HAS 4,870 MI.,I'M ON THE 2ND SET OF BRIDGESTONE DEULER TIRES. THE TIRES WON'T BALANCE PROPERLY,2 OF THEM ARE OUT OF ROUND ACCORDING TO EQU. USED BY GM DEALERSHIP. THE DEALER ALSO REFUSES TO REPLACE THEM AGAIN .I'M CONCERNED THAT THE TIRES COULD COMPLETELY FAIL AND BE A SAFETY HAZARD TO ME AND OTHERS!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197888July 30, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT, TIRES:TREAD/BELT
DRIVE SHAFT DROPPED WHILE I WAS DRIVING THE VEHICLE. ALSO, SECOND SET OF TIRES ARE SHREDDING. FIRST SET OF GENERAL TIRES REPLACED @ 7K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196877July 19, 2007
PARKING BRAKE
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT BOTH OF HIS CHILDREN (4 AND 6 YEARS OLD) WERE ABLE TO TURN THE KEY IN THE IGNITION AND PLACE THE VEHICLE IN REVERSE, WITHOUT DEPRESSING THE BRAKE PEDAL. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE WHILE THE PASSENGER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THERE WAS APPROXIMATELY $14,000 WORTH OF DAMAGE TO THE VEHICLE. THE DAMAGE WAS MOSTLY IN THE REAR OF THE VEHICLE AS WELL AS THE DOORS COMING APART DUE TO THE IMPACT OF THE CRASH. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 7,332.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10196099July 11, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SPEEDOMETER IS POSITIONED SO LOW WITHIN THE DASHBOARD THAT IT CANNOT BE SEEN. THE SPEEDOMETER DOES NOT ILLUMINATE, WHICH FURTHER PREVENTS IT FROM BEING SEEN. THE FAILURE WAS NOTICED WHILE DRIVING 45 MPH. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A ZONE MANAGER WOULD CALL. THE ZONE MANAGER STATED THAT NOTHING COULD BE DONE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 2,500 AND FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195605July 9, 2007
SEATS
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT'S LEGS SHOWED SIGNS OF WHITE SPOTS EVER SINCE WEARING SHORTS IN THE VEHICLE. THE VEHICLE HAS BLACK CLOTH BUCKET SEATS. THE VEHICLE HAS NOT BEEN TO THE DEALER AND THE CONTACT HAS NOT SEEN A DOCTOR. THE CURRENT MILEAGE IS 12,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195652July 9, 2007
STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE POST THAT SUPPORTS THE ROOF IS APPROXIMATELY 8" WIDE. HE FEELS IT IS TOO BIG AND PREVENTS HIM FROM SEEING PROPERLY. THE CONTACT HAS HAD TWO NEAR COLLISIONS WITH OTHER VEHICLES AND ONE WITH A PEDESTRIAN. THE CONTACT CONSULTED THE MANUFACTURER WHO WAS NOT ABLE TO HELP. THE CURRENT MILEAGE IS 1,063 AND FAILURE MILEAGE WAS 242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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