Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10116399April 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE GOING FORWARD IN A PARKING LOT MY BRAKES FAILED, IT WAS DRY PAVEMENT BUT THE ABS SYSTEM ACTIVATED AND I ALMOST HIT A BUILDING. THIS WAS THE SECOND INCIDENT. MY SPEED WAS UNDER 10 MPH AT THE TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117391April 4, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE MAKING A LEFT TURN STEERING COLUMN FAILED TO TURN PROPERLY. DRIVER TURNED THE STEERING WHEEL AND IT WAS HARD TO TURN. ALSO, DRIVER COMPLAINED ABOUT A BRAKE PROBLEM. WHEN BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. DRIVER TOOK THE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK......ALSO, STEERING HARD TO TURN WHEN APPLYING BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116243April 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
THE DRIVER OF THE 2002 CHEVROLET SILVERADO 2500 HD I AM FILLING THIS REPORT ABOUT HAD TO SLOW THE VEHICLE DOWN QUICKLY FROM 65 MPH. APON APPLYING THE ANTI-LOCK BRAKES THE FRONT WHEELS LOCKED. (SKIDDING) CAUSING LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE. DESPITE THE DRIVER'S EFFORTS, SINCE NOT HAVING DIRECTIONAL CONTROL OF THE VEHICLE, SHE WAS UNABLE TO KEEP IT FROM STRIKING ANOTHER VEHICLE AND A UTILITY POLE. THIS CRASH RESULTED IN A TOTAL LOSE OF THE 2002 CHEVROLET AS WELL AS ADDITIONAL PROPERTY DAMAGE, TOTALING APPROXIMATELY $40,000. PERSONAL INJURY LOSS IN EXCESS OF WELL OVER $5,000. THERE WAS ALSO A FAILURE OF THE SRS, THE DRIVER'S AIRBAG DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10115946March 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPLAINT REF [XXX] ON MAR 12,2005 I HAD A FAILURE OF THE ABS BRAKE SYSTEM THAT RESULTED IN A COMPLETE BRAKE FAILURE! I STOPPED THE VEHICLE BY TURNING OFF THE IGNITION. THE FAILURE WAS IN A PARKING LOT AT SLOW SPEED. I HAD THE SAME TYPE OF FAILURE ON AUG 3,2004. I REPORTED IT TO THE NHTSA AT THAT TIME. LAST AUG GM OK'D A WARRANTY FIX BY USING SERVICE BULLT. # 02-05-006A-(NOV 26,2002). AT THAT TIME THERE WAS DAMAGE TO THE FRONT OF THE VEHICLE DUE TO RUNNING INTO A FENCE. AFTER COMPLAINING, THEY AGREED TO PAY FOR FIXING THE DAMAGE. NOW BACK TO THE PRESENT FAILURE. THE DEALERSHIP SAID THE PROBLEM THIS TIME WAS THE WHEEL HUB ASSEMBLIES WHICH THE ABS SENSORS ARE ATTACHED. CONTACTING GM, I TOLD THEM I BELIEVED THE REPAIR SHOULD BE COVERED UNDER THE WARRANTY EVEN THOUGH MY MILEAGE WAS 36,500. THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS 3 MONTHS AND 500 MILES OVER THE WARRANTY. I DID NOT AGREE WITH THEM AS I SEE THIS AS A CONTINUATION OF LAST AUGUST'S PROBLEM AND THAT IT WASN'T FIXED CORRECTLY AT THAT TIME. I HAD THE TRUCK FIXED AND PAID THE $631 MYSELF. I AM CONTACTING YOU BECAUSE I BELIEVE THERE IS AN ABS BRAKE PROBLEM WITH THE VEHICLE THAT IS NOT PECULIAR TO MY VEHICLE BUT NO DOUBT IS WIDESPREAD. I KNOW YOU DO NOT HAVE AN INVESTIGATION AT THIS TIME BUT I THINK THERE SHOULD BE? THE FACT THAT THERE IS A BULLETIN ON IT TELLS ME IT IS HAPPENING TO OTHER VEHICLES! MY VEHICLE IS A 2002 CHEVY SILVERADO FULL SIZE PICK UP. IT IS NOT 4 WHEEL DRIVE AND IS A C1500. VEH ID # IS [XXX]. THANK YOU FOR YOUR HELP. [XXX]. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115835March 24, 2005
TIRES:TREAD/BELT
CHEVROLET K2500 2002, BRIDGESTONE DUELLER A/T TIRE DAMAGED THE VEHICLE. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115806March 24, 2005
SEAT BELTS:FRONT, AIR BAGS:FRONTAL
A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114585March 23, 2005
STRUCTURE:BODY
THE COLOR ON MY DASHBOARD IS PEELING OFF. I TOOK IT TO MY LOCAL CHEVROLET DEALER, AND THEY INFORMED THAT THIS WAS NOTHING THEY COULD HELP ME WITH AND DID NOT KNOW WHY IT WAS HAPPENING. I OWN A 2002 CHEVYROLET TRUCK SILVERADO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113980March 12, 2005
STEERING:GEAR BOX:SHAFT SECTOR
INTERMEDIATE STEERING SHAFT CLUNKING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112266February 28, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
THE ABS SYSTEM ON CHEVY TRUCKS CAN CREATE AN UNSAFE OPERATING CONDITION. DURING A SLOW STOP, BELOW 5MPH, THE ABS ACTIVATES AND DOES NOT ALLOW THE VEHICLE TO STOP. ESPECIALLY DANGEROUS WHEN STOPPING IN PARKING LOTS WHERE PEOPLE MAY BE IN FRONT OF THE VEHICLE. THE FAULT IS CAUSED BY EITHER 1) FAILURE OF WHELL SPEED SENSOR OR 2) RUST BUILD UP ON THE WHEEL SPEED SENSOR MOUNTING. THERE ARE NO WARNINGS FROM THE VEHICLE WHEN THE FAULT WILL OCCCUR OR DOES OCCUR. THUS, THERE IS NOT WAY TO ADEQUALTELY PREDICT WHEN TO SERVICE THE SYSTEM AND AVOID THE POTENTIAL FAULT. IT IS A COMMON PROBLEM. I KNOW THIS BY VISITING THE CHEVYTRUCK.COM FORUMS WHERE MANY PEOPLE ARE DISCUSSING THE ISSUE. MANY PEOPLE HAVE REPORTED NEAR DISASTERS DUE TO THE ISSUE. IN MY OPINION, THERE IS A HIGH PROBABILITY OF SOMEONE BEING SERIOUSLY INJURED OR KILLED DUE TO THIS FAILURE. IF YOU REPLACE THE DEFECTIVE WHEEL SPEED SENSOR OR CLEAN TE MOUNTING FLANGE, YOU MAY RESOLVE THE SHORT TERM PROBLEM. MY ISSUE IS WITH THE DESIGN BECAUSE IF YOU CORRECT THE PROBLEM, YOU HAVE NO WARNING DEVICE TO INFORM YOU WHEN THE FAULT WILL REINITIATE. YOU ONLY LEARN OF THE FAULT WHEN IT ACTUALLY HAPPENS. BY THEN YOU COULD HAVE SERIOUSLY INJURRED OR KILLED SOMEONE. I HAVE REPORTED THIS PROBLEM TO CHEVROLET CUSTOMER SERVICE ON 2-25-05. IT IS A PROBLEM ON BOTH OF MY CHEVY TRUCKS. A 99 SUBURBAN AND A 2002 SILVERADO. BOTH HAVE APPROXIMATELY 65,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111940February 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2002 CHEVY SILVERADO Z71 TRUCK - BOUGHT NEW FROM MCCLINTON CHEVROLET PARKERSBURG WV. THE TRUCK STARTED WITH A CLICKING NOISE WHEN PUT IN REVERSE. TOOK TO MACHANIC WHO STATED THAT ALL 4 ROTORS WERE PITTED AND RUSTED AND NEEDED REPLACED. THE TRUCK HAS 54,000 MILES. TOOK TO TWO DIFFERENT CHEVY DEALERSHIPS THE SECOND FINALLY DIAGNOSED THAT THE CALIPERS WERE STUCK AND NOT ALLOWING THE PADS TO MOVE WHEN NECESSARY. THEY STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND HAVE FOUND THAT THE ROTORS ARE MADE OF AN INFERIOR METAL. THE PROBLEM IS NOT DUE TO DRIVING HABITS OR ENVIRONMENTAL ISSUES THIS IS A MANUFACTURER DEFECT THAT IF NOT CAUGHT EARLY BY THE OWNER CAUSES ABOUT $800.00 TO REPLACE THE ROTORS, CALIPERS, AND BRAKE PADS. THIS NEEDS TO BE LOOKED INTO AND CHEVROLET NEEDS TO COVER THIS TYPE OF COST. LOYAL CUSTOMERS DESERVE BETTER TREATMENT FROM MANUFACTURERS. THEY HAVE CHANGED THE BRAKE SYSTEM ON THE 2005. I GUESS THAT THIS TELLS US SOMETHING. THEY KNOW THAT THERE IS A PROBLEM BUT DON'T WANT TO BE HELD RESPONSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111897February 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
SOME TIMES WHEN PUSHING DOWN ON THE FOOT BRAKE, IT BECOMING STIFF AND WON'T DEPRESS. AT THIS TIME THE USE OF THE HAND BRAKE HAS TO BE USED TO STOP. IF HAD SEVERAL CLOSE CALLS, BUT NO ACCIDENT SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110596February 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHIFTS HARD... WAS TAKEN IN AND TRANSMISION WAS REBUILT DUE TO UNUSUAL WEAR. LESS THAN 5 MONTHS THE TRANSMISION LOST 2ND GEAR AND REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110529February 14, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON BRAKING TO A STOP WHEN 5 MPH IS REACHED THE ABS SYSTEM FALSELY ACTIVATES AND PREVENTS THE TRUCK FROM COMING TO A COMPLETE STOP. THIS PROBLEM HAS RESULTED IN ONE LOW SPEED COLLISION (<5 MPH) AND NUMEROUS TIMES I HAVE HIT PARKING BARRIERS. I AM TOLD THE SOLUTION TO THE PROBLEM IS TO HAVE THE FRONT WHEEL SPEED SENSORS REMOVED FROM THE HUB/BEARING ASSEMBLY AND CLEANED. ALSO, GM HAS A TSB OUT ON THIS PROBLEM AND TRANSPORTATION CANADA HAS ISSUED A SAFETY RECALL FOR THIS PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10110439February 13, 2005
STEERING
THERE HAS BEEN A REPEATED CLANKING NOISE FROM THE FRONT OF THE TRUCK WHEN MAKING SHARP TURNS AT SLOW SPEEDS. DEALER R&R SHAFT AND LUBED SPLINES PER BULLETIN 00-02-35-003A. NOISE CAME BACK AFTER A YEAR SO DEALER SAID IT WAS A BAD STEERING SHAFT AND LOOSE AT SPLINES. THEY REPLACED THE STEERING SHAFT A WEEK AGO AND THE NOISE HAS GONE AWAY AT THIS POINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109871February 5, 2005
VEHICLE SPEED CONTROL:CABLES
THE GAS PEDDLE GETS STUCK AND DOES NOT PRESS DOWN TO ACCELERATE. I HAVE TO TRY TO MASH DOWN ON THE GAS PEDDLE SEVERAL TIMES FOR IT TO WORK. I WAS TOLD THE PROBLEM WAS THE THROTTLE VALVE CABLE WAS MESSED UP AND NEEDED TO BE REPLACED AND THAT THERE WAS CARBON BUILDUP. THE MECHANIC THAT TRIED TO FIX IT SAID HE DRAINED BLACK GUNK OUT OF IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109529February 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE PEDAL TENDS TO FALL TO THE FLOOR, CAUSING THE BRAKES TO WORK INTERMITTENTLY AT VARIOUS SPEEDS, RESULTING IN EXTENDED STOPPING DISTANCE WHILE ON THE ROAD. MANUFACTURER WAS NOTIFIED BY OWNER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10109658February 2, 2005
SEAT BELTS:FRONT:RETRACTOR
THE LEFT AND RIGHT SIDE SEAT BELTS FAILED. THE RETRACTOR SHEARED OFF WHILE DRIVING. DRIVER WAS ABLE TO DRIVE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT SEAT BELT RETRACTORS NEEDED TO BE REPLACED. *AK THE CONSUMERS 2002 CHEVROLET 2500HD HAD SEAT BELT PROBLEMS. THE CONSUMER STATED THAT AS HIS GRANDSON WAS PUTTING ON THE SEAT BELT IT SNAPPED IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108231January 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
REAR DISC BRAKES,ROTORS, PARKING BRAKE SHOES,ALL NEEDED REPLACEMENT AT 35,000 MILES. THEY WERE RUSTED ON. TO THE TUNE OF $652.00 DOLLORS AND WAS TOLD THIS COULD HAPPEN AGAIN IN A YEARS TIME. THERE IS A DEFECT INVESTIGATION # PE03057. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109144January 28, 2005
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
IF THE TRUCK DRIVES OVER THE SLIGHTEST PUMP OR POT HOLE IN THE ROAD THE TAILGATE POPS OPEN. THIS IS DUE TO A FAILURE IN THE LATCHING SYSTEM. DEALERSHIP REPLACED THE LATCHING SYSTEM. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111083January 27, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE CONSUMER EXPERIENCE PROBLEMS WITH REIMBURSEMENT CLAIM FORM FOR TAILGATE SUPPORT CABLE RECALL. *BF THE CONSUMER HAS SENT IN ALL THE NECESSARY PAPERWORK, HOWEVER HE HAS NOT RECEIVED ANY SETTLEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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