Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10119706May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS INITATES ON DRY PAVEMENT AS I DECELERATE FROM ABOUT 6 MPH TO ABOUT 3MPH. THIS HAPPENS APPROXIMATELY 50% OF EVERY STOP. I HAVE NOT HAD ANY INCIDENTS, AS I AM THE ONLY DRIVER, AND ALLOW EXTRA DISTANCE. AFTER TALKING WITH 4 CO-WORKERS WHO HAVE/HAD THE SAME PROBLEM, I PULLED THE ABS FUSE AND HAVE NOT COMPLETED A REPAIR YET. MY EXTENDED WARRANTY PROVIDER CLAIMS IT IS A SERVICE CLAIM, WHICH IS NOT COVERED UNDER WARRANTY. DEALERSHIP SAYS IT'S A COMMON PROBLEM WITH THIS MODEL, NOT COVERED UNDER THE EXTENDED WARRANTY. SAYS IT'S RUST BUILD UP UNDER THE SPEED SENSOR, AND NEEDS TO BE CLEANED & RESEATED. I READ ABOUT THIS INVESTIGATION ON MY COMPANY WEBSITE, AND DECIDED TO REGISTER MY PROBLEM TO HELP THE RESEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119730May 4, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
8.1 LITER ENGINE NOISE. ALSO BELT NOISE, BELT HAS BEEN REPLACED 3-TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119737May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING UNDER 5 MPH ANTI LOCK BRAKES KICK IN AND BRAKES FAIL IN ALL WEATHER CONDITIONS, ONLY AT LOW SPEEDS. THIS CAUSES EXTENDED STOPPING DISTANCE. NO WARNING PRIOR TO FAILURE. OCCURS UNDER NORMAL BRAKING CONDITIONS. 4 WHEEL ANTI LOCK. BRAKE FAILURE IS PROGRESSIVE. VEHICLE IS REGULARLY SERVICED, AND DIAGNOSTIC TEST WAS CONDUCTED 12/01/04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119871May 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 CHEVY SILVERADO. I READ IN THE NEWSPAPER ABOUT AN INVESTIGATION INTO GM PICKUP TRUCK ANTILOCK BRAKES. IT DESCRIBED EXACTLY WHAT I HAVE BEEN EXPERIENCING SINCE JAN OF 2005. AT LOW SPEEDS, USUALLY IN PARKING LOTS, MY ANTILOCK BRAKES ENGAGE EVEN THOUGH THE ROAD CONDITIONS ARE COMPLETELY DRY. THE RESULT IS THAT MY VEHICLE REQUIRES 2-5 FEET MORE DISTANCE TO COME TO A COMPLETE STOP. I TOOK MY BRAKES APART TO INSPECT THEM AND CLEAN THEM. I FOUND NOTHING WRONG AND THERE WAS PLENTY OF BRAKE PAD LEFT. THE ROTORS LOOKED FINE ALSO. CLEANING THE BRAKES DID NOT SOLVE THE PROBLEM. IT HAS HAPPENED 100+ TIMES SINCE JANUARY. IT IS ALWAYS AT LOW SPEEDS AND THE ROAD CONDITIONS ARE JUST FINE. NONE OF THE DASHBOARD LIGHTS COME ON INDICATING A PROBLEM. A FEW MONTHS BACK I DISCUSSED THE PROBLEM WITH A FEW COWORKERS AND FOUND THAT 2 OF THEM WERE EXPERIENCING THE SAME PROBLEM. ONE GUY HAS A 1999 CHEVY PICKUP AND THE OTHER GUY HAS A CHEVY PICKUP BUT I AM UNSURE OF THE MODEL YEAR OF HIS. HOPE THIS HELPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119446May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONTACT STATES: HAVING PROBLEMS WITH THE BRAKING SYSTEM ON A GM PICKUP TRUCK. ABS SYSTEM KEEPS ACTING UP. DEALER IS NOT HELPFUL AT ALL. WHEN HE PRESSES ON BRAKES ABS SENSORS KICK IN, AND TAKES AWAY ALL OF THE POWER FROM THE BRAKES , AND VEHICLE ACCELERATES THROUGHOUT THE INTERSECTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119478May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVROLET SILVERADO 1/2 TON PICKUP...... ANTI-LOCK BRAKES MALFUNCTION.... HAD AT LEAST 6 INSTANCES WHERE IT SEEMS THAT THE BRAKES DO NOT WORK AS I ATTEMPT TO SLOW DOWN OR COME TO A COMPLETE STOP..... I AM NOW IN THE HABIT OF BEGINNING TO STOP AT LEAST 100 FEET SHORTER THAN WHAT I SHOULD NORMALLY EXPECT TO.... MOST TIMES IT HAPPENS, IT SEEMS THAT THE ANTI-LOCK FEATURE TAKES OVER, WHEN THERE SHOULD BE ABSOLUTELY NO REASON TO DO SO (DRY PAVEMENT AND LESS THAN 15 MPH)...NEEDLESS TO SAY, IT IS NOT A POSITIVE FEELING TO "HOPE" THAT THE BRAKES ARE INDEED GOING TO WORK..... WHAT I FIND AGGRAVATING IS THAT I CONTACTED 2 SEPARATE GM DEALERSHIPS WITH THIS ISSUE, ONE DEALERSHIP SAID THAT THE COMPUTER "KNOWS THE NECESSARY STOPPING DISTANCE" (I ASKED IF THE COMPUTER CAN SEE THE CAR IN FRONT OF ME WHICH I AM ABOUT TO REAR-END)......THE OTHER DEALERSHIP SAID "SORRY, THEY ALL DO THAT FROM TIME TO TIME"..... IT IS ONLY AFTER REALIZING THAT NHTSA IS LOOKING INTO COMPLAINTS WITH BRAKING ON THESE VEHICLES THAT I WANT TO MAKE KNOWN THAT IT IS INDEED MORE OF A SAFETY ISSUE THAN WHAT GM'S CORPORATE POSITION IS TAKING.... I FEEL THAT IT IS ONLY A MATTER OF TIME BEFORE MY VEHICLE IS ONE OF THOSE INVOLVED IN A FENDER BENDER, OR GOD FORBID, I RUN OVER A PEDESTRIAN IN A CROSSWALK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119456May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK FAILS TO STOP AT LOW SPEED. WE HAVE EXPERIENCED THIS ON TWO VEHICLES, A 1998 CHEVROLET SIVERADO AND OUR CURRENT 2002 CHEVROLET SILVERADO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119547May 3, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
1.I OWN A 2002 CHEVY SILVERADO. THE ANTILOCK BRAKES WERE COMING ON WHEN I WOULD COME TO A SLOW STOP OR THE END OF A STOP. MOST OF THE TIME THEY WOULD JUST GRIND BUT A COUPLE OF TIMES THE BRAKES FAILED. 2. THE FIRST TIME THEY FAILED I RAN INTO MY GARAGE DOOR AND JUST DENTED IT A LITTLE. THE SECOND TIME I WAS IN A PARKING LOT AND SMASHED INTO A PARKED CAR. I DID DO A POLICE REPORT ON THAT ONE. THROUGH THE FENTON POLICE DEPARTMENT (2005-001636). 3. I TOOK THE TRUCK TO THE DEALER WHO TOLD ME THE ANTILOCK BRAKE SENSOR HAD CORROSION ON IT AND WAS CLEANED FOR $250 BUCKS. THAT IS ALL THEY DID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10119589May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONTACT STATED: TOOK TRUCK TO DEALER YESTERDAY. REAR BRAKE SYSTEM HAD TOTALLY RUSTED AND FELL APART. THE EMERGENCY BRAKE WAS GONE. ROTORS FELL APART/RUSTED. HAD NO REAR BRAKES. 1 YEAR AGO HE HAD THE CAR INSPECTED AND NOTHING WAS WRONG THEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119668May 3, 2005
EQUIPMENT
2 MO. AFTER INSPECTION OF 2002 SILVERDO TRUCK(2-05) BRAKES STARTED TO MAKE A GRINDING NOISE. EXCESSIVE BUILD-UP OF RUST ON ROTORS-CHECKED BRAKE SHOES AND ALL WERE IN GOOD SHAPE-CONTACTED DEALER AND WAS TOLD TO HAVE ROTORS TURNED DOWN AT MY EXPENSE EVEN AFTER BUYING EXTENDED WARRENTY. MY FATHER JUST HAD HIS BRAKES REPAIRED 2 MO. AGO FOR THE SAME PROBLEM ON A 2001 SILVERDO TRUCK AND A 2 PEOPLE I WORK WITH HAD THE SAME PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119676May 3, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING 2002 CHEVY SILVERADO 1500 PICKUP. SLOWING DOWN TO STOP IN TRAFFIC AND/OR SUDDEN STOPS AT SLOW SPEED CAUSES ANTILOCK BRAKE SYSTEM TO ACTIVITATE AND REQUIRES FARTHER STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118860May 2, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
THE CONSUMER PURCHASED A 2002 CHEVROLET 1 TON TRUCK IN 2003, EVER ONCE IN A WHILE IT HAS A COLD START. THIS BEGAN THE SAME MONTH THE VEHICLE WAS PURCHASED. FOUR TIMES SINCE DECEMBER THE VEHICLE HAS BEEN TO DEALER WHO CAN NOT FIND OUT WHAT IS WRONG WITH THE VEHICLE, BUT STARTS BACK AND QUITS OFTEN ON ROAD. HAS BEEN TOWED, WHICH GMC HAS REIMBURSED BUT NOT REPAIRED. THIS VEHICLE IS USED FOR WORK. COLD WEATHER RELATED, 30+ DEGREES NO PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119393May 2, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
2002 CHEVY SILVERADO 1500 4X4 5.3L TRANSMISSION.SUN GEAR..AT 75000 MILES THE GEAR FAILED IN A PARKING GARAGE WHEN I PARKED MY TRUCK I HAD APPOX.2 FEET BETWEEN MY TRUCK AND THE WALL.WHEN I RETURNED TO MY VEHICLE THE TRUCKS FRONT BUMPER WAS TOUCHING THE WALL.THANKFULLY IT WASN'T PARKED SO IT WOULD HAVE ROLLED DOWN THE RAMP. AFTER STARTING MY VEHICLE IT DID NOT HAVE REVERSE AND AFTER GETTING IT OUT OF THE RAMP IT WOULD NOT SHIFT INTO 2ND GEAR.I SPOKE WITH THE DEALER THAT I HAD PURCHASED THE TRUCK FROM AND HE SAID THAT IT WAS A COMMON PROBLEM.ALSO I TALKED TO OTHER PEOPLE THAT HAVE THE SAME TRANSMISSION AND THEY HAVE HAD THE SAME PROBLEMS. I THENK THERE SHOULD BE A RECALL ON THIS BECAUSE IF I HAD SOMETHING IN TOW OR THE PARKING BRAKE WERE TO FAIL IT COULD POSIBLY INJURE OR KILL SOME ONE IF IT WERE TO ROLL AWAY. I HAD TO HAVE MY TRANSMISSION REBUILT AND THE TRANSMISSION SHOP SAID THAT IT WAS A COMMON PROBLEM AND THAT GM HAS COME OUT WITH A REVISED PART THAT IS HARDEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115688April 28, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AND UPON LOOKING INTO THE PASSENGER SIDE MIRROR ONE COULD NOT SEE WHAT WAS COMING UP ON THE SIDE SHIFTER. CONSUMER CONTACTED THE DEALER. HOWEVER, CONSUMER WAS TOLD THERE WAS NOTHING THEY COULD DO. ALSO, TRANSMISSION WILL INTERMITTENTLY FAIL. CONSUMER STATED THAT WHEN DRIVING THROUGH WATER OR MUD SHIFT LEVER WILL FREEZE UP. *AK POOR DESIGN, MUD, SNOW, ICE TRAPPED ON TO SHIFTER CABLE AND SAFETY SWITCH, THEN THEY FREEZE INTO POSITION AND ALSO CAUSES SAFETY SWITCH TO MALFUNCTION AND GO BAD. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118596April 27, 2005
STEERING:COLUMN, STEERING:LINKAGES
OWNER - 02 CHEV SILVERADO PICKUP - VIN [XXX]. RECENTLY, I BEGIN TO DETECT A CLUNKING NOISE COMING FROM THE STEERING COLUMN. AT TIMES, YOU COULD ACTUAL FEEL THIS THROUGH THE STEERING WHEEL. I CHECKED SEVERAL ON LINE CONSUMER SITES AND DISCOVERED THIS IS A DOCUMENTED PROBLEM W/ SEVERAL TYPES OF GM VEHICLES. WHEN I CONTACTED SEVERAL GM DEALERSHIPS, I WAS INFORMED THEY WERE AWARE OF THIS COMPLAINT. WHEN I QUESTIONED THE DEALERSHIPS FURTHER, THEY INFORMED GM HAD ISSUED SERVICE BULLETINS ON THIS ISSUE AND HAD ALSO REVISED THE INTERMEDIATE STEERING SHAFTS DESIGN AND REPLACEMENT SHAFTS ARE ON BACK ORDER. WHEN I CONTACTED GM,THEY CONTEND, THIS IS NOT A SAFETY ISSUE, BUT READILY ADMITTED THE ORIGINAL DESIGN HAS PROBLEM. GM ALSO CONTENDS IT IS NOT UNSAFE, NOR ARE THE SHAFTS UNDER RECALL CONSIDERATION. I QUESTION GMS VIEWS ON THIS ISSUE. ARE THESE STEERING SHAFTS BEING TESTED OR REVIEWED FOR POSSIBLE SAFETY DEFECTS? THE NOISE IN MY VEHICLE BECAME SO UNNERVING, I DECIDED TO HAVE THE SHAFT REPLACED, RATHER THEN CHANCE A FAILURE WHILE OPERATING THE VEHICLE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118518April 26, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING DOWN A SLIGHT INCLINE IN ROAD WITH ABOUT 500 LBS OF WEIGHT IN BACK OF TRUCKAND WHEN BRAKES WERE APPLIED FOUND THE LEFT FRONT WHEEL HAD STRONG VIBRATIONS AND TENDED TO CAUSE THE VEHICLE TO PULL TO THE LEFT.*AK WENT TO DEALER FOR REPAIR / ANALYSIS, THEY FOUND THE LEFT FRONT DISK BRAKE ROTOR WAS EXCESSIVELY RUSTED AND LACKING CONTACT WITH THE DISK BRAKE PAD IN THE CENTER OF THE ROTOR. THE RIGHT SIDE ROTOR ALSO HAD EXCESSIVE RUSTING AND PITTING. DEALER ATTEMPTED TO CLEAN THE RUST BY "CUTTING" THE ROTORS ON A MACHINE, BUT AFTER SEVERAL ATTEMPTS THE ROTORS THICKNESS WAS BELOW LEGAL LIMITS AND THE RUST WAS STILL EXCESSIVE. DEALER REPLACED BOTH ROTORS UNDER WARRANTY. VEHICLE NOW DRIVES AND BRAKES AS IT SHOULD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118258April 22, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I RECEIVED TWO NEW TAILGATE CABLE SUPPORTS FROM A DEALER IN ARCADIA, FLORIDA THIS PAST WINTER. I INSTALLED THEM MYSELF ON MY 2002 CHEVY C2500 HD CREW CAB PICKUP. I HAVE REASON TO BELIEVE THE NEW CABLES ARE NOT MADE FROM STAINLESS STEEL AS THEY ARE SUPPOSED TO BE. THIS IS BECAUSE A MAGNET WILL STICK TO THE CABLES, JUST LIKE TO OLD ONES. THE DEALER REALLY HAD NO ANSWER OTHER THAN THE NEW CABLES WERE THE ONES THEY WERE INSTALLING ON EVERYONE'S VEHICLE THAT RESPONDED TO THE RECALL. I KNOW THAT 203 TYPE STAINLESS STEEL HAS A SMALL AMOUNT OF CARBON AND WILL ATTRACT A MAGNET SLIGHTLY, BUT I STILL BELIEVE THE "NEW" CABLES ARE THE SAME AS THE OLD ONES. THANK YOU, GENE FAULCONER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118270April 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE WAY TO MY DOCTOR'S APPT, I NOTICED THAT MY TRUCK DID NOT SHIFT TO 2ND VERY WELL, BUT I PARKED, AND WHEN I WAS ATTEMPTING TO BACK OUT OF PARKING SPACE, THE TRUCK WOULD NOT GO INTO REVERSE. ON THE WAY TO DEALERSHIP (RICK HENDRIX CHEVROLET), I NOTICED THAT IT WOULD NOT SHIFT INTO 4TH (OVERDRIVE). WHEN I HAD THE GUYS CHECK MY TRUCK, THEY TOLD ME THAT THE 2ND, 4TH AND REVERSE GEARS HAD GONE OUT ON MY TRUCK: A 2002 CHEVROLET SILVERADO 1500 4DR EXTENDED CAB LS 4WD 5.3LTR ENGINE. WHICH I HAVE HAD FOR 1 YEAR AND 6 MONTHS. THE DEALERSHIP WOULD NOT REPAIR IT UNLESS I PAY $1800! THERE IS CURRENTLY NO RECALL ON THIS PROBLEM, BUT THERE IS A KIT AVAILABLE FOR THE DEALERSHIP TO FIX IT! THERE ARE MANY COMPLAINTS I HAVE FOUND ON THE INTERNET ABOUT THIS SPECIFIC PROBLEM... I AM LUCKY SO FAR...I HAVE NOT BEEN INJURED OR MY 8 Y/O DAUGHTER WHO I HAVE FULL CUSTODY OF AND AM CONCERNED ABOUT HER WELL BEING WHEN RIDING IN MY VEHICLE! I GUESS PEOPLE HAVE TO DIE IN ORDER FOR A RECALL TO BE MADE BY GENERAL MOTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117821April 13, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE INNER SIDE OF ALL FOUR ROTORS SEPARATED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117586April 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH THE ANTI-LOCK BRAKING SYSTEM. *MR THE VEHICLE STARTED TO VIBRATE AND CHATTER IN THE BRAKING SYSTEM WHICH WAS FELT THROUGHOUT THE PEDAL. WHEN THE FAILURE OCCURRED, THE CONSUMER RAN INTO A FENCE. THE PROBLEM WAS DIAGNOSED AS A FAILURE OF THE ABS SYSTEM LIKELY DUE TO CORROSION. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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