Chevrolet Silverado Complaints (2014)
1,611 consumer complaints on file.
- #11012128August 2, 2017VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
S10 APPROPRIATE HANDLING - COPY OF A LETTER TO GENERAL MOTORS CHAIRMAN AND CHIEF EXECUTIVE OFFICER MARY T. BARA EXPRESSING DISSATISFACTION WITH HIS CURRENT CHEVROLET VEHICLES. *LD THE CONSUMER STATED THE AIR CONDITIONER COMPRESSOR FAILED AT 46,450 MILES, 3 YEARS AFTER IT WAS PURCHASED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11012445August 2, 2017AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, ALL FOUR SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A LOCAL DEALER (CHEVROLET BUICK GMC CADILLAC OF MURFREESBORO LOCATED AT 960 JOHN R RICE BLVD MURFEESBORO TN 37129 , AND PHONE NUMBER: 855-448-0719). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED AN INJURY TO THE LEFT SHOULDER THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE # 8-3121521276 AND # 8-3123740955 BUT THEY DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11011629July 31, 2017STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION FOR THE STEERING. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MUNNALY CHEVROLET DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL THE SECOND OR THIRD WEEK OF AUGUST DUE TO THEM NOT HAVING PERMISSION FROM THE GOVERNMENT TO IMPLEMENT THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11011880July 31, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TOOK MY TRUCK IN OCT. 2016 TO HAVE IT REPAIRED FOR STEERING WHEEL SHUDDERING AND HAVING TO FIGHT IT ON TURNS. AND THE TRUCK JUST SHUTTING DOWN. TOLD IT WAS AN ELECTRICAL PROBLEM. WELL 9 MONTHS LATER DOING THE SAME THING. AFTER THE CHEVROLET DEALER SUPPOSEDLY FIXED IT. I THINK IT IS A PROBLEM WHEN YOU LOSE CONTROL OF STEERING AND YOUR TRUCK JUST STOPS ON TURNS. MY TRUCK WAS IN MOTION ON A CITY STREET.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010911July 27, 2017STEERING
PLEASE SEE ATTACHED DOCUMENTS ON HOW TO FIX THE RECALL ASSOCIATED WITH GM RECALL #: N172085440. I HAVE ATTACHED AN ELECTRICAL SCHEMATIC SHOWING THE LOCATION OF THE G218 GROUND WHICH IS CAUSING THE ELECTRICAL ISSUES ASSOCIATED WITH THIS RECALL. I ALSO ATTACHED A GROUND LOCATION VIEW SHOWING THE LOCATION OF THE G218 GROUND STUD INSIDE THE TRUCK. WHEN THE TRUCK CAME STRAIGHT FROM THE MANUFACTURER, THIS G218 GROUND STUD WAS SURROUNDED BY SOUND DEADENING MATERIAL WHICH IS CAUSING THE SHORT IN THE ELECTRICAL SYSTEM AND CAUSING STEERING ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010736July 26, 2017STEERING
GM MANUFACTURER IS TAKING TOO LONG TO FIX THE PROBLEM OR COME UP WITH A REMEDY FOR GM RECALL #: N172085440. THE DATE ISSUED WAS JUNE, 29TH 2017.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010855July 26, 2017UNKNOWN OR OTHER
PURCHASE $52,000 TRUCK 2/14. NINE RECALLS ON NEBULOUS MATTERS. AT 46,000 MILES AND 3 1/2 YEARS, A C BEGAN BLOWING HOT AIR. CONDENSER IS LEAKING. G M CONDENSER NOT AVAILABLE - NATIONAL BACK ORDER. DEALER OFFERED AFTER MARKET CONDENSER FOR $863. HAVE LEARNED THE NATIONAL BACK ORDER INVOLVED 18,000 CONDENSERS. THIS MANY G M 2014 SILVERADO OWNERS HAVE THE SAME PROBLEMS. CHEVROLET SHOULD BE REQUIRED TO GIVE OWNERS SOME RELIEF ON THIS FAULTY TRUCK PART. THERE ARE COMPLAINTS ALL OVER THE COUNTRY ABOUT THIS. I REALIZE THIS IS NOT A SAFETY ISSUE, BUT DON'T KNOW WHERE ELSE TO REPORT THIS MATTER. LEAKING SO MUCH COOLANT MIGHT BE AN ENVIRONMENTAL ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010851July 26, 2017ENGINE, STEERING
LOSS OF POWER WHILE DRIVING ON A FREEWAY TRYING TO TURN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010306July 24, 2017ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE TURNING RIGHT AT 5 MPH, THE ENGINE STALLED, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN, AND THE VEHICLE LOST POWER EXCEPT FOR THE ESC INDICATOR AND A WARNING CHIME SOUNDED. THE FAILURES RECURRED AS THE CONTACT TURNED THE VEHICLE TO THE LEFT AND THE STEERING WHEEL ALSO SPUN INDEPENDENTLY TO THE RIGHT. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA IN CATHEDRAL CITY, CA WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR POTENTIAL REPURCHASE. THE VIN WAS INCLUDED IN MANUFACTURER RECALL NUMBER: N172085440. THE APPROXIMATE FAILURE MILEAGE WAS 22,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11010153July 23, 2017STEERING
I HAVEN'T BEEN INFORMED OF RECALL # N172085440. DEALER HASN'T CONTACTED ME. WOULD LIKE TO KNOW WHEN THEY WOULD CONTACT ME TO REFLASH THE EPS(ELECTRIC POWER STEERING)MODULE SOFTWARE? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006615July 20, 2017UNKNOWN OR OTHER
A/C CONDENSER DEVELOPED A CRACK AND HAS FAILED / ALL FREON HAS LEAKED OUT, HAVE TRIED TO WORK WITH GM AND NOTHING BUT JUST TELLING US 2 TO 3 MONTHS OUT FOR THE PART / IT'S 99 DEGREES WITH 70% TODAY IN SOUTH CAROLINA PLUS THIS IS THE 9TH WEEK I HAVE NOTHING. THE LOCAL DEALERSHIP TRIED TO STEP IN AND HELP BECAUSE GM WOULD NOT AND THEY WILL NOT EVEN ANSWER THE DEALERSHIPS CALLS. I'M ONE PISSED OFF CONSUMER WITH NO OTHER PLACE TO TURN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006641July 20, 2017VISIBILITY
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN WITH THE AIR CONDITIONER ACTIVATED, HOT AIR EMITTED FROM THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN SUN VALLEY, CA WHO DIAGNOSED THAT THE AIR CONDITIONER CONDENSER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD ONLY OFFER A ONE HUNDRED DOLLAR COUPON. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11006271July 18, 2017SERVICE BRAKES
WHILE DRIVING MY 2014 SILVERADO MY BRAKES BECAME HARD TO USE. I HAD TO PUSH HARD WITH BOTH GET TO GET THEM TO WORK. THEN I DROVE THE REST OF THE WAY AND THEY WHERE FINE UNTIL I TRIED TO PARK AND IT HAPPENED AGAIN. I FOUND ON A FORUM THAT THIS IS A VACCUME PUMP ISSUE THAT IS COMMON IN THIS YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005412July 14, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THIS PROBLEM HAS HAPPENED SEVERAL DIFFERENT TIMES. THE FIRST TIME WAS IN MAY 2017. AS I WAS DRIVING HOME, I KEPT GETTING A "SERVICE STABILITRAC" MESSAGE. ABOUT 2 MINUTES AFTER THE LAST MESSAGE I WAS SLOWING DOWN TO TURN AND MY TRUCK COMPLETELY LOST ALL POWER. IT WENT COMPLETELY DARK. THE STEERING WHEEL RIPPED OUT OF MY HANDS AND I NEARLY CRASHED HEAD ON INTO ONCOMING TRAFFIC. WITH ALL MY STRENGTH I TURNED THE WHEEL ENOUGH TO AVOID A HEAD ON COLLISION. AFTER I COASTED TO A STOP, I TURNED THE KEY OFF, THEN RESTARTED IT AND DROVE HOME. I TOOK IT TO A DEALER AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM. FOR THE LAST 3 MONTHS IT HASN'T HAPPENED AGAIN UNTIL YESTERDAY. ALL KINDS OF ELECTRICAL PROBLEMS. LOSING POWER, STABILITRAC MESSAGES, DIMINISHED STEERING, LOSS OF POWER BRAKES. I PULLED INTO MY DRIVEWAY YESTERDAY AND LOST ALL POWER, MY DOOR LOCKS WENT UP AND DOWN LIKE THREE TIMES, AC SURGES, RADIO WENT ON AND OFF A FEW TIMES. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT THIS ISAME PROBLEM IS HAPPENING TO A LOT OF 2014 1500 SILVERADOS. THIS SHOULD DEFINITELY BE A RECALL ISSUE. TOTAL LOSS OF POWER WHILE DRIVING. SOMEONE IS GOING TO DIE FROM THIS ISSUE. TODAY WHEN I WAS DRIVING HOME I WAS GOING ABOUT 30 MPH IN TRAFFIC AND MY TRUCK LOST ALL POWER AGAIN, TOTAL BLACKOUT OF ALL ELECTRONICS, NO STEERING OR BRAKES, BUT THANKFULLY ALL SYSTEMS TURNED BACK ON IN A MATTER OF SECONDS AND I MADE IT HOME. AFTER LOOKING ONLINE, IT SEEMS THAT SOMEONE HAS LOCATED THE SOURCE. IT IS A FAULT AT THE "G218" GROUND POINT WHICH IS LOCATED UNDER THE FRONT LEFT DASH SPEAKER. (SEE YOUTUBE VIDEO, SEARCH 2014 CHEVY SILVERADO 1500 STABILITRAC PROBLEM). SERIOUSLY, HOW IS THIS NOT A RECALL, TOTAL LOSS OF POWER WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005197July 13, 2017ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
SEVERAL TIMES THE VEHICLE WOULD LOOSE POWER AND SHUT DOWN THE POWER STEERING WHILE ATTEMPTING TO PARK OR TURN AROUND IN DRIVEWAY.. ON TIMES,ONLY WARNINGS WOULD FLASH UP ON THE INFORMATION DISPLAY ABOUT LOSE OF SYSTEMS AND THE DOOR LOCKS WOULD CYCLE. OCCASIONALLY, THE TURN SIGNALS WOULD SHUT OFF THE CRUSE CONTROL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004695July 12, 2017POWER TRAIN, WHEELS, UNKNOWN OR OTHER
PURCHASED A NEW 2014 OFF THE LOT WITH 7 MILES AND WE HAVE HAD NOTHING BUT TROUBLE WITH THIS TRUCK. FROM AIR BAG SENSORS GOING OUT AND THE DEALER REFUSING TO COVER THIS TO THE SEAT BEING REPLACED. THE REAR WENT OUT AND HAD TO BE REPLACED. THE AC HAS BEEN REPLACED TWICE. BOTH TIMES CALLED CHEVY ASKING FOR HELP AND WAS DENIED ASSISTANCE. SEATBELT ISSUES. COMPUTER SCREEN ISSUES. TIRE SENOR ISSUES RATTLING IN THE DASHBOARD. I WILL NEVER OWN ANOTHER CHEVROLET PRODUCT AGAIN. THIS IS THE PRIMARY VEHICLE MY HUSBAND DRIVES TO WORK AND BACK HOME. THIS TRUCK IS ONLY 3 YEARS OLD AND WE HAVE ACTUALLY THINK WE HAVE A DEFECTIVE PRODUCT AND CHEVY DOESN'T SEEM TO WANNA HELP US. I HATE TO WRITE THE MONTHLY NOTE OUT EACH MONTH PAYING FOR SOMETHING THAT'S ALWAYS BREAKING DOWN. I WILL NEVER OWN ANOTHER CHEVROLET PRODUCT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004718July 12, 2017UNKNOWN OR OTHER
I PURCHASED THE TRUCK MAY 2015. THE AC CONDENSER WENT OUT APRIL 2017. IT HAS BEEN AT THE DEALERSHIP AND THE PART HAS SOME TYPE OF HOLD ON IT. READING FORUMS CHEVROLET KNOWS THIS IS AN ISSUE, BUT IS IN NO HURRY TO FIX THE PROBLEM. ALSO READ THAT THIS ISSUE IS MORE LIKELY TO OCCUR AGAIN. THERE IS NO REASON A 2 YEAR OLD TRUCK SHOULD BE HAVING AC ISSUES. IT IS VERY COMMON IN THE SPECIFIC YEAR. GM NEEDS TO STAND BEHIND THEIR PRODUCT AND MAKE IT RIGHT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11004261July 11, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT ANY SPEED, THE AIR CONDITIONING CONDENSER DID NOT WORK WITHOUT WARNING. THE MANUFACTURER AND DEALER WERE CONTACTED (DEFOUWU CHEVROLET IN LAFAYETTE, INDIANA) AND STATED THAT THERE WERE NO RECALLS OR PARTS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003987July 10, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (DONDELINGER CHEVROLET CADILLAC LOCATED AT 6720 PINE BEACH RD, BAXTER, MN 56425; (218) 829-4787) WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003608July 7, 2017STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING SEIZED WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED VANDERGRIFF CHEVROLET (LOCATED AT 1200 W INTERSTATE 20, ARLINGTON, ARLINGTON, TEXAS 76017) WHO STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VIN WAS ASSOCIATED WITH A STEERING RECALL. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0