Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11648683March 17, 2025
ENGINE
After remotely starting my truck, I was met with a strange noise that was both noticeable and unprecedented. The certified Chevy dealership provided three different estimates for tearing down the engine to verify the faulty lifter. Unfortunately, the dealer and warranty provider are unwilling to accept that these issues are inherent to the AFM system. Given the vehicle's relatively low mileage of 89,000 miles, such repairs seem premature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647523March 10, 2025
SERVICE BRAKES, POWER TRAIN
Transmission Went out at 45100 miles Breaks don’t work pedal gets stiff and will not engage breaks truck rolls can not drive due to breaks still doing this. Service Break system light will flash. Truck only has 55000 miles as of now Dealer replaced transmission with receipt to prove paid out of pocket. Breaks still not in working order do to dealer not being able to figure out the problem. Truck is not drivable Safety hazard Breaks not working and transmission slipping almost caused an accident while traveling at 55 mph truck loses speed tractor trailer almost slammed into my truck lucky tractor trailer was able to swerve over to other lane avoiding an accident Truck only has 55000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646985March 7, 2025
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 65 MPH, the engine started misfiring and the vehicle was shuddering. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was taken to the dealer, where it was diagnosed with cylinder #4 lifter failure and a bent push rod. The vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to a Toyota dealer, where it was diagnosed with a bent push rod. The vehicle was then taken to Spradley Chevrolet (2146 U S 50, Pueblo, CO 81008), where it was diagnosed with cylinder #4 lifter failure and a bent push rod. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646822March 6, 2025
POWER TRAIN
The six speed transmission 6L80 failed with less then 60k miles and before it's first service due at 72k miles, I have already had the transmission repaired so the original transmission components are not available for inspection. My transmission failed when I was driving across the Coronado bridge in San Diego CA. This bridge has no shoulders to safely pull over. I had my truck towed to Cummings Chevrolet in National City CA. and they confirmed the transmission needed replacing. Yes the check engine light did come on but it was already too late to save the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646233March 4, 2025
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the vehicle could not be diagnosed due to the check engine warning light not being illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645989March 3, 2025
SERVICE BRAKES, WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was pulling to the right and the sensor light was illuminated while purchasing the vehicle. The contact stated that the failures were temporary. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, the vehicle pulled to the right and the rear end of the vehicle felt as though the rear was dragging. The contact stated that there was a metal dragging sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle but found no visible failures. The contact stated that the TPMS warning light was illuminated. The contact stated that smoke was coming from the passenger’s side front wheel. The vehicle was taken to a certified mechanic who diagnosed that the brake caliper had seized, and the brake line had collapsed. The contact was informed that the caliper and three sensors on the wheels needed to be replaced. Additionally, there was also a leak in the oil line. The vehicle was not repaired. The dealer was contacted and confirmed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645799March 2, 2025
POWER TRAIN
Transmission went out at 39,000 miles!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645869March 2, 2025
STEERING
Steering Assist is Reduced Drive with Care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645447February 27, 2025
ENGINE
After remotely starting my truck, I was met with a strange noise that was both noticeable and unprecedented. The certified Chevy dealership provided three different estimates for tearing down the engine to verify the faulty lifter. Unfortunately, the dealer and warranty provider are unwilling to accept that these issues are inherent to the AFM system. Given the vehicle's relatively low mileage of 89,000 miles, such repairs seem premature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644824February 25, 2025
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The steraring wheel shutters, after a few transmission flushes , it went away but still kicks hard when going through gears. The lifters failed in my vehicle 2 times , rods were bent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644590February 24, 2025
ENGINE
My truck is a 2017, but only has 46,000 miles on it. The engine light came on and it started banding loudly. I lost power and it would not go over 30 miles per hour. The dealer informed me the lifter failed and destroyed the cam shaft. Upon research, I have discovered this is a problem for many of the 5.3 engines. Many people are stuck now. I realize I have no warrantee, but I take excellent care of the truck and it only has 46,000 miles on it. It should not need a new motor, especially if it is due to a defect from GM. They knew about this issue and are doing nothing. I am now faced with an $11,000 quote for a new engine. This is wrong on so many levels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644140February 21, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, there was smoke coming from the rear middle cabin sliding window. After stopping to inspect the failure, the contact witnessed an amber burning in the middle rear sliding window rail. The contact used water to extinguish the burning amber and moments later the rear driver's side cabin window suddenly exploded. During the failure, there were no flames. The contact stated that no injury was reported. The vehicle was taken to the local dealer who referred the contact to an Auto Glass repair shop and the window was replaced. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642924February 15, 2025
SERVICE BRAKES
On many occasions, at low speeds approx 5 mph. The brake booster fails and braking is hard and ABS kicks in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642927February 15, 2025
ELECTRICAL SYSTEM
At night when in reverse, the dash camera does not dim as the rest of the dash does. The screen is far too bright inside the passenger compartment and you cannot safely maneuver the vehicle. There is no manual adjustments available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642794February 14, 2025
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered abnormally, and the transmission was slipping. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the torque converter, which caused damage to the transmission. The contact was informed that the transmission needed to the replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642613February 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while in a drive-through, he noticed a smoky odor. The contact stated that he looked through the rearview mirror and noticed that smoke was coming from the rear window of the vehicle. The contact exited the vehicle and inspected the rear window. The contact noticed an inch-long fire at the bottom of the rear window. The contact was able to blow the fire away. The contact stated that upon entering the vehicle, the rear window shattered. No warning lights were illuminated. A fire report was not filed. A police report was not filed. There was no injury sustained. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for the vehicle inspection. The vehicle was taken to the dealer, where the vehicle inspection was performed, and the diagnostic report was sent to the manufacturer for claim purposes. The contact was not provided with the diagnosis information. The manufacturer later informed the contact that the claim was denied after reviewing the facts of the case's capital investigation. The manufacturer referred the contact to the insurance company for assistance. The contact stated that he was afraid of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 53,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11641850February 10, 2025
AIR BAGS, SEAT BELTS
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11641148February 6, 2025
ENGINE
Engine push rod was bent which caused lifters and 1cam shaft to be destroyed. Vehicle is tore down at dealership right now. The immediate decrease of speed and power while in traffic. Then a loud bang and engine missing. Yes, dealership. No No, but once it failed check engine light was flashing, anti lock brake lights came on. In the last few weeks four other trucks, besides ours, have been into the same dealership with similar problems. At the time when our truckcame in another truck was in for similar problems. The years of the vehicles are from 2017, 2018, 2019, Chevy Silverado 5.3 liter engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640883February 5, 2025
ELECTRICAL SYSTEM
I was parked at a gas pump, just got done fueling, hung hose up. I quickly ran into the gas station to grab a drink and as temps are 0°F, I remote started my vehicle from check out counter. When I returned to my vehicle the cab was filling with smoke. I sprung into action and quickly but safely drove away from gas pump with very little visibility, due to smoke, I assessed what was going on. Upon further investigating where the fire was coming from, I Could see the smoke was billowing from my rear window. As I Went to check on window heater that turns on automatically with remote start, the windows left panel exploded in my face from the outside of truck. Minor glass cuts, no major injuries. No insurance claims filed, no emergency services called as after I extinguished fire and turned off vehicle smoke seemed to have dissipated enough to safely get home 4 minutes away. As preventive messures I pulled the fuse to the rear window defroster so it is no longer getting power. This is seriously a safety hazard and thankfully I was able to pull away from gas pump. My truck, not so lucky. After looking into the issue when I got home, the US has NOT filed a recall on rear window defrosters for truck years 2014-2019. Canada DOES have a recall for this issue. As it has happened to me in the US in a very scary manor this needs to be addressed. I can’t imagine what would have happened if I was driving with kids in the rear seat. This needs to be taken care of and not at owners expense. Americans buy new vehicles to feel safe and secure. After owning my vehicle I have second thoughts about owning new, especially if a fire happens due to electronics built into the vehicle. I pray we can have this issue resolved to save all the innocent GM truck owners with families and friends who would also like to feel safe in their trucks. With temps this low in New England, I would like to be able to use my window defroster and have safer fields of view in icy/snowy conditions.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11641010February 5, 2025
ENGINE
The truck suddenly started misfiring, running rough and lost power while driving. All the dash lights illuminated and the check engine light began flashing. We were a couple hours from home so we had to have the truck towed home. This could have been much worse as we were towing a trailer on a busy highway but luckily we were able to pull over to the side of the highway. Upon returning home we had the truck checked at the local Chevrolet dealership service department and were told we needed a whole new engine. After about 5 months after the initial incident we paid to have a new engine installed at the same dealership that inspected it. The truck had not exhibited any signs of any problems prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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