Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11648851March 17, 2025
POWER TRAIN
I have had to replace the transmission in this vehicle 3 times within a year and half time frame. Initially experienced harsh shifting, significant hesitation in shifting and the transmission overheated whilst driving on the highway to the point where smoke was clearly visible. Each of the 3 failures stemmed from the torque converter. There were no warning lamps or messages present prior to the failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648032March 13, 2025
STEERING
I am experiencing intermittent lose of steering control and a stabilitrak light flashing on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647550March 11, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
Jerking of 1-2 gears. Also in 5-6. Has not been inspected thoroughly by dealer. Was told “it’s just the way these vehicles are.” Merging onto oncoming traffic, I fear for my safety. No warning lights and the jerking/rumble strip feeling is becoming more common than when purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645973March 3, 2025
POWER TRAIN
Transmission valve body failure, first failure around 28-30000 miles, second failure at 44,000 miles. Truck has been at Chevy garage for two weeks, I still have no answer on part or remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645994March 3, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The motor started running bad and within seconds it stopped no other signs or problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645804March 2, 2025
ENGINE, SERVICE BRAKES
The 2016 silverado LTZ 5.3L flex fuel lifters went out at 83k miles. I was left standed and had to be towed. I have researched that this is a known GM issue with the 5.3L motors, but I was told because I was outside the warranty that I had to pay the $8000 repair bill for a new motor. This is one a GM issue and a safety issue because I had sudden no power while I was driving and with no warning. The second issue is that the brakes have a serious shake and vibration that the dealership told be they were fine, but it is very hard to stop the vehicle with a tremendous about of force I had to place on the brake peddle. The life of this vehicle has had all services done at Jim Mckay Chevrolet in Fairfax VA. I could not afford the repair and unfortunately I had to trade in the truck and buy a new truck with large monthly payments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643424February 18, 2025
SERVICE BRAKES
While tapping brakes to park in tight spaces or inching up in a drive thru, the brake pedal shudders and gets stiff. It's extremely hard to stop the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641892February 11, 2025
VISIBILITY/WIPER
I purchased a 2016 Silverado in 2021.I am writing regarding previously completed recall (N192265660) for my 2016 Chevrolet Silverado, which addresses issues related to the rear window defroster overheating and the potential for thermal events. The recall repair was performed in 2020, but I am experiencing a recurrence of the issue. We live in Wisconsin, on a cold morning last week, the rear window of my vehicle shattered while I was inside. I believe this was caused by overheating of the rear defroster, since I literally watched it happen in my rear-view mirror, despite the recall repair having been completed. The fracture lines in the glass very distinctly show the source where it shattered, leading directly to the heating element for the defroster. This was a known issue addressed by the recall, and I am concerned that the problem was not fully resolved, as the damage was substantial and could have escalated into a fire hazard. On [XXX], the day of the incident, I tried to get a service appointment to have it looked at and was told there was nothing they could do since the "recall had already been done" to my truck. I contacted customer service and was able to have the truck looked at by a GM Service Center after they set up an appointment for me. The Customer Service manager even documented and diagnosed the cause as being the rear defroster that shattered the window, yet they still denied any help or offer to repair it. After nearly 6 weeks of back and forth with GM customer service, and then eventually escalating to the "Product Assistance Claims Team" I was still denied any help having the issue resolved even with every piece of evidence showing this was a failed recall repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641172February 6, 2025
POWER TRAIN
5th and 6th gear in the transmission quiet working due to the torque converter being bad while I was driving down interstate which caused the valve body in the transmission to go bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640315February 3, 2025
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637449January 21, 2025
POWER TRAIN
Transmission failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637460January 21, 2025
ENGINE
Right now I don't have a problem with my 6.2 motor but I have a TSB on valve lifter repair it states that any unsold vehicle on the lot or in transit before it is sold the lifters must be replaced but it doesn't say anything about the ones that were sold to be fixed the # of the TSB from GM is N212353840 if you would like to see it thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636611January 17, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
Truck lost power and died while making a low speed right turn. Attempted to start vehicle but was unable to immediately after losing power, after trying again for about 30 seconds I was able to get it to start and pull it off the road. I lost control of the steering as the steering wheel locked up. When I turned it back on the truck required me to roll the driver window down and back up and radio stations went back to the default station, letting me know that the truck lost power. This typically happens at low speed, but I have had it lose power while driving on the highway at night and my headlights shut off, luckily it immediately came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636316January 16, 2025
VISIBILITY:WINDSHIELD WIPER/WASHER
Passanger side windshield wiper, complete failure at highway speeds while using. The wiper broke off, flew into traffic behind me. No warnings, no visible issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635811January 14, 2025
POWER TRAIN
Transmission slips and stutters, till it completely stops. I have now had to replace my transmission twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634518January 7, 2025
FUEL/PROPULSION SYSTEM
On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633227December 30, 2024
STRUCTURE:BODY
rear window leaking water from top of cab into tru A common problem on chevy and gmc pickup trucks.Danger of mold forming inside of vehicle which is a health hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633241December 30, 2024
POWER TRAIN
Common issue with these trucks shudders while driving on highway Current lawsuit for same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632586December 27, 2024
POWER TRAIN
At only 71,000 miles the 6L90 transmission had to be replaced in my Silverado because of slippage in fifth, sixth and heavy metal shaving showing in the pan. I have never plowed with this truck or abused the transmission. I've only towed up to 7,000 lbs which is well within specifications. As I continue to talk with other owners of the 6L90 and various mechanics, it has become evident that this particular transmission has a very high failure rate. Unfortunately the core to the failed transmission has already been returned, but what if something major internally failed that locked up the drivetrain and caused an accident? My mechanic John Portal has replaced several 6L90's with multiple types of failures. The only warning I received from the transmission was an engine light which only appeared after the transmission started to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629596December 9, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster intermittently switched between safety features and the radio. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for a diagnostic test within the next several days. In addition, the contact stated that the vehicle was previously taken to several dealers for diagnostic tests; however, the contact declined the diagnostic test due to the cost. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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