Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10811196December 18, 2015
STRUCTURE:BODY
FRAME IS ROTTING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810524December 15, 2015
SERVICE BRAKES
BRAKES PULSATING AT LOW SPEED TRYING TO STOP ALMOST HIT ANOTHER CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809877December 13, 2015
SERVICE BRAKES
ABOUT 165,000 MILES BRAKE PEDAL STARTED TO PULSATE AT LOW SPEED WHEN STOPPING.STARTED OUT ONLY WHEN I WOULD BE TURNING LEFT,NOW DOES IT GOING STAIGHT,ABOUT 170,000 MILES NOW.HAD NEW CALIPER ON DRIVER SIDE,NEW HUB ASSEMBLIE AND SENSOR ON PASSENGER SIDE,BRAKE SYSTEM FLUSHED,STILL HAVE PROBLEMS WITH BRAKE PEDAL PULSATING,DOES NOT MATTER WHAT KIND OF ROAD I'M ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807471November 30, 2015
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH KUMHO ROAD VENTURES A/T TIRS, SIZE 245/75 R16 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A VIBRATION COMING FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT DECREASED THE SPEED TO 10 MPH AND THE REAR PASSENGER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. ALSO, WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE TIRE BLEW UP. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 184,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790675November 16, 2015
SERVICE BRAKES
RECALL 05V379000 RELATED TO LOW SPEED ACTIVATION OF THE ABS BRAKING SYSTEM WHILE MY VEHICLE IS OPERATED WAS PERFORMED IN 2006 ON MY VEHICLE. THIS HAS NOT FIXED THE ISSUE AS LOW SPEED ACTIVATION OF THE ABS SYSTEM IS OCCURING NOW. I HAVE CONTACTED CHEVROLET CORPORATION (GMC) AND ASKED TO HAVE THE RECALL PROTOCOL PERFORMED AGAIN. THEY REFUSE. I SPOKE WITH KIMBERELY FROM NHTSA AND SHE ADVISED ME TO FILE A COMPLAINT IF GMC REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECT. PHONE CONFIRMATION # 868194
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789727November 11, 2015
FUEL/PROPULSION SYSTEM
MY COMPLAINT IS MORE OF A QUESTION. HOW CAN A RECALL HAVE A CUTOFF DEADLINE, ESPECIALLY WHEN THE ITEM RECALLED MAY OR MAY NOT BE BAD? THERE WAS A RECALL ON MY INJECTORS AND I NEVER NEW IT TILL THEY WENT BAD AND I TOOK IT TO DEALER TO FIX AND THEY SAID INJECTORS HAD BEEN RECALLED BUT RECALL EXPIRED. THEN, 13 MONTHS AFTER HAVING THEM REPLACED, 3 GO BAD AND YA'LL ONLY OFFER A 1 YEAR WARRANTY WHEN YOU REPLACE THEM, HOW CONVENIENT. YOU HAVE AN EXPIRATION ON A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788183November 4, 2015
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
I PULLED INTO DRIVEWAY AND PUT CAR IN PARK, LEFT ENGINE RUNNING. WENT TO DOOR OF RESIDENCE TO GET MY KIDS. KIDS WENT OUT TO THE CAR AND WERE YELLING FIRE! I SEEN THE INSIDE UP IN SMOKE. I REACHED INSIDE TO TURN ENGINE OFF. WE THEN STARTED POURING BUCKETS OF WATER INTO SEAT AND ON FLOOR AROUND THE SEAT TO TRY TO PREVENT SPREAD OF THE FIRE. I LUCKILY PUT THE FIRE OUT. FIRE DEPT UNHOOKED BATTERY AND REMOVED MELTED PLASTIC AROUND SEAT. IT SEEMS A WIRE SOMEHOW SHORTED OUT BENEATH SEAT AND CAUGHT THE SEAT AND FLOOR ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10788378November 4, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
2002 CHEV. 1500 SILV. PURCH. 2001 TX.ABS BRAKE SYSTEM FAILED ON ST UNDER 5MPH,BROUGHT TO MECHANIC.,BRAKE PADS, AND TIRES.SOUTHEAST TEXAS HOT AND VERY HUMID, LAWS OF NATURE, AIRBAGS ARE NO GOOD IN EITHER VEHICLE.(SHE HAS A SON AGE 14, AND 3YR OLD GRL).AXIL IS RUSTY WORRIED THAT IT MIGHT BREAK.GOD IS WITH ALL OF US ,HIS INTENTIONS ARE ALWAYS GOOD. GOD PROTECTED HER AND HER CHIILDREN IN THIS VEHICLE THUS SO FAR..\& WE DESIRE TO PROTECT THIER CHILDREN AND YOU KNOW THIS, BUT SOMETIMES PEOPLE GO THROUGH UNFORTUNATE TRAGEDYS SUCH AS DIVORCE, HEALTH, ETC.A SINGLE, NO MONEY THAT WANTS SAFETY FOR THER CHILDREN AND WORK .CHEVY SILVERADO BROUGHT NEW PAID OFF LESS THAN 3YR. HER 1994 FORD MUSTANG (WAS INSURED FARMERS)PURCHASED IN 1997.ABS BRAKES FAILED, TRANSMISION PROB.& ENGINE REPLACED. TRUCK( GEICO INS) UNDRIVABLE BECAUSE OFELECTRICAL SYSTEM AND ABS,RUSTY BRAKE LINES, RUSTY AXILS,LEAK IN THE LINE,NO HORN, DOORS DO NOT SEAL WATER LEAK, PAINT FADED,EVEN TOOLS CAN NOT FIX THESE PROBLEMS.SHE HAS A COLLEGE DEGREE AND LIVING IN A HOME SHE BOUGHT (BEFORE THE TRAGEDY )WHEN SHE WORKED.(HELPING OTHERS AT HERMAN MEMORIAL BAPTIST HOSPITAL BEAUMONT BEHAVIOR CENTER OF SOUTHEAST TEXAS, MEHAFFY WEBER LAW FIRM, CHRISTUS ST.MARYS HOSPITAL OUTPATIENT CENTER, PORT ARTHUR ANIMAL CLINIC,PORT ARTHUR NEWS PAPER, PNG ISD AS A SUB-TEACHER,SPINDLETOP MHMR AND FAMILY SERVICES WOMANS AND CHILDRENS SHELTER. SHE HAS VOLUNTEERED AT 3 RIVERS COUNCIL FOR BOYSCOUTS OF AMERICA AND EVEN GRADULATED WITH THE WO HE LO MEDALION IN BOYS AND GIRLS CAMPFIRE SCOUTS WHEN SHE WAS 15.)SHE HAS REACHED OUT FOR HELP, AND NO ONE LISTENS....LIKE SHE DOES. EVEN THOUGH SHE IS DOWN FOR THE SEASON, SHE CONTINUES TO HELPS OTHERS BY SHOWING OTHERS THAT GOD IS GOOD HE IS REAL & ALIVE.WE R ALL GODS CHILDREN.PLEASE NHTSA, WHAT CAN BE DONE? -K
Crash:
Yes
Fire:
Yes
Injuries:
8
Deaths:
0
#10784948October 21, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 02/12/16*LJ INVALID VIN NUMBER 4/23/18*JB *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783758October 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 10 MPH AND PROCEEDING TO STOP THE VEHICLE, THE BRAKE PEDAL FAILED WHEN DEPRESSED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,648.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783607October 20, 2015
SERVICE BRAKES
SEEMS THAT BELOW 10 MPH ANTI LOCK KICKS IN ON DRY PAVEMENT AND MAKES TRUCK HARD TO STOP IN MOTION ON ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783532October 19, 2015
STRUCTURE:BODY
WAS REPLACING BRAKE LINES AFTER A RUSTY LINE BROKE AND SEEN EXCESSIVE RUST ON THE PASSENGER SIDE FRAME IN THE FRONT 1/4 OF PICKUP. THE FRAME HAS A LONG HOLE ON BOTTOM OF FRAME SPANING ABOUT 10 INCHES AND ABOVE THE SAME SECTION OF FRAME HAS A LONG RUSTED CRACK RUNNING PARALLEL WITH THE FRAME SPANING ABOUT 8 INCHES. THE REST OF THE FRAME LOOKS IN GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782935October 16, 2015
AIR BAGS
ON THURSDAY, AUGUST 6, 2015 AT APPROXIMATELY 1:20 PM NATCHEZ RAILWAY EMPLOYEES [XXX] WERE ATTEMPTING TO START VEHICLE #1828 WHICH WAS BEING STORED ON THE GROUNDS OF THE NATCHEZ DEPOT. VEHICLE #1828 IS A 2002 CHEVROLET 2500 PICKUP TRUCK WITH VIN #[XXX] AND HAD BEEN DRIVEN FROM THE GRENADA RAILWAY APPROXIMATELY THREE WEEKS PRIOR. [XXX] WAS SITTING IN THE DRIVER'S SEAT AND THE BATTERY APPEARED TO BE DEAD. WHEN HE PULLED THE HOOD RELEASE LATCH, THE PASSENGER SIDE AIR BAG ACTIVATED WITH A LARGE BANG AND THE CAB OF THE TRUCK WAS FILLED WITH A WHITE POWDER. [XXX] SUFFERED A SLIGHT RINGING IN THE EARS FROM THE NOISE. A CHECK WITH THE GENERAL MOTORS WEBSITE INDICATES THIS VEHICLE IS NOT SUBJECT TO ANY RECALLS, ESPECIALLY FOR DEFECTIVE AIRBAGS. AT THE TIME OF THE INCIDENT, THE AIR TEMPERATURE WAS APPROXIMATELY 95⁰ F WITH 60% HUMIDITY. THE VEHICLE HAS BEEN PARKED FOR OVER TWO WEEKS WITH THE DOORS AND WINDOWS CLOSED. DAYTIME HIGH TEMPERATURES DURING THIS PERIOD HAVE BEEN IN THE 95⁰ TO 100⁰ RANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780971October 9, 2015
SERVICE BRAKES
WHILE DRIVING THROUGH MY SUBDIVISION APPROXIMATELY 20 MPH AND PRESSING THE BRAKE, THE PEDAL WENT COMPLETELY TO THE FLOOR AND THE VEHICLE DID NOT SLOW DOWN. I PUMPED THE PEDAL REPEATEDLY AND ONLY SLIGHT BRAKING ACTION COULD BE ACHIEVED. I WENT THROUGH THE SUBDIVISION JUST NARROWLY MISSING TWO CROSSING CARS AND KIDS THEN TURNED ONTO A NEARBY SIDE STREET. AFTER FINALLY GETTING THE VEHICLE TO STOP, I GOT OUT AND SAW A PUDDLE OF BRAKE FLUID FORMING A FEW FEET BEHIND THE DRIVER SIDE FRONT WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780710October 8, 2015
SERVICE BRAKES
STEEL BRAKE LINES TO ABS CONTROL AND OTHER STEEL BRAKE LINES RUSTED THROUGH AND LEAKING, MUST BE REPLACED BEFORE BRAKES FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777960September 27, 2015
SERVICE BRAKES
BRAKES FAILED COMPLETELY. AFTER I FELT THE BRAKE PEDEL WAS NOT RIGHT I BACKED THE TRUCK INTO THE FRONT YARD, AND WHEN I TRIED TO STOP THERE WAS NO PEDEL AND THE TRUCK KEPT GOING AND HIT A TREE, LAWN BENCH,MISC. OBJECTS, AND STOPPED AFTER HITTING S RETAINING WALL. I ESTIMATE SEVERAL THOUSAND DAMAGE DONE. I WAS TOLD THE BRAKE LINES WERE RUSTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10776455September 24, 2015
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765352September 20, 2015
SERVICE BRAKES
I WAS DRIVING IN APPOMATTOX VA WHEN I STEP ON BREAK I HAD NO BREAKS. TWO OF LINES HAD BUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765218September 18, 2015
SERVICE BRAKES
APPROACHED CORNER AND PRESSED BRAKES TO TURN. PEDDLE WENT TO THE FLOOR. ALMOST RAN INTO A CAR TURNING AND I HAD TO SWERVE TO MISS THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765058September 18, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION FAILED TO RESPOND PROPERLY IN THE OVERDRIVE POSITION. IN ADDITION, THE TRANSMISSION TEMPERATURE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE A REPAIR WAS PERFORMED EACH TIME. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC PARTS THAT WERE REPLACED. THE FAILURE RECURRED AND AN INDEPENDENT MECHANIC WAS DIAGNOSING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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