Chevrolet Silverado Complaints (2002)
1,642 consumer complaints on file.
- #10131935August 8, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE BRAKE ROTORS RUSTED AND FELL APART. CONSUMER NOTICED THIS PROBLEM AUGUST 1, 2005. BRAKES MALFUNCTIONED. WHEN PRESSING THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR, THEN BEGAN TO PULSATE. CONSUMER ARRANGED AN APPOINTMENT ON AUGUST 10, 2005 FOR DEALER TO INSPECT THE VEHICLE. CONSUMER SAID HE WAS AWARE OF SOMEONE ELSE WITH SAME PROBLEM, AND THE PERSON HAD TO PAY TO HAVE THE ROTORS REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131864August 7, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I CURRENTLY AM HAVING PROBLEMS WITH THE ABS SENSOR ON MY 2002 CHEVY SILVERADO 1500 PICKUP TRUCK. I HAVE DONE SOME RESEARCH AND FOUND AN INVESTIGATION THAT IS OPEN ON THIS PROBLEM. THE TRUCK IS HAVING THE SAME PROBLEMS AS DESCRIBED IN THE INVESTIGATION REPORT, AND ON SEVERAL OCCASIONS IN THE PAST MONTH OR SO THE TRUCK HAS HAD TROUBLE STOPPING. I AM TAKING IT IN FOR SERVICE TOMORROW, AS THERE IS NO RECALL ON THIS. I WOULD LIKE ADD MY COMPLAINT TO THE FILE TO MAKE YOU AWARE OF ANOTHER PERSON EXPERIENCING THIS PROBLEM. THERE ARE CURRENTLY 45,000 MILES ON THIS TRUCK. I AM SUBMITTING 15 FAILURES, BUT IT HAS TROUBLE ALMOST EVERY TIME I STOP, AND HAS FOR THE PAST MONTH. UNFORTUNATELY I DIDN'T HAVE THE MONEY TO FIX IT UNTIL NOW, SO I ONLY DROVE IT SPARINGLY. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131173August 2, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN MAY OF 2005 WHILE APPROACHING A STOP LIGHT AT SLOW SPEED, ON DRY PAVEMENT, THE ABS BRAKES, IN MY 2002 CHEVROLET SILVERADO, ACTIVATED CAUSING THE VEHICLE TO REQUIRE A GREATER THAN NORMAL STOPPING DISTANCE. NO ACCIDENT OCCURRED. THE INCIDENT SEEMED ISOLATED. THEN IN JUNE, THE PROBLEM CONTINUED AND BECAME MORE AND MORE FREQUENT. WHEN PULLING INTO A PARKING SPACE AT A SLOW SPEED I WAS JUST BARELY ABLE TO COME TO A STOP WITHIN THE CONFINES OF THE PARKING SPACE. ALTHOUGH NO PARTICULAR ACCIDENT HAS OCCURRED I STRONGLY FEEL THAT THIS IS A VERY UNSAFE AND POTENTIALLY DANGEROUS PROBLEM. THE VEHICLE HAS ONLY 19,000 MILES ON IT. THE VEHICLE WAS BROUGHT TO HADAD CHEVROLET IN PITTSFIELD, MA WHERE WE WERE TOLD IT WOULD COST BETWEEN $270 AND $920 TO FIX. WE HAVE CALLED CHEVROLET TO SEE IF THE MANUFACTURER IS RESPONSIBLE FOR FIXING THE PROBLEM BUT THEY HAD NOT EVEN HEARD OF THE PROBLEM. THE PROBLEM HAS NOT YET BEEN CORRECTED AS WE ARE INVESTIGATED THE MANUFACTURER'S RESPONSIBILITY AND THE MOST ECONOMICAL REPAIR FOR OUR PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130855August 1, 2005POWER TRAIN:AXLE HUBS
DT: AT SLOW SPEEDS THE VEHICLE WOULD NOT STOP. BRAKE HAD TO BE PUMPED TO STOP. VEHICLE WAS TAKEN TO DEALER, AND THE HUB ASSEMBLY WAS REPLACED ON THE DRIVER'S SIDE FRONT. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAID THE PROBLEM WAS GETTING WORSE OVER THE LAST FEW WEEKS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122114August 1, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE BRAKE ROTORS PITTED, CORRODED, RUSTED, AND FLAKED. THE BRAKES HAVE BEEN SERVICED, AND THE MECHANIC SAID THAT OTHER ROTORS HAVE BEEN CORRODING AS WELL. THE ROTORS DON'T SHOW SIGNS OF A PROBLEM UNTIL THE METAL HAS WORN DOWN. THE CONSUMER CONTACTED GENERAL MOTOR AND SAID THE WERE VERY RUDE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130702July 31, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
2002 CHEVY SILVERADO 1500 Z71 5.3L TRANSMISSION SUN GEAR. AT 37260 MILES THE GEAR FAILED, MY VEHICLE IT DID NOT HAVE REVERSE, AND IT WOULD NOT SHIFT INTO 2ND GEAR. I HAD TO HAVE MY TRANSMISSION REBUILT AND THE TRANSMISSION SHOP SAID THAT IT WAS A COMMON PROBLEM. THE COST TO ME WAS $1963.00 AND IF IT IS A KNOWN PROBLEM FROM THE MANUFACTURER THEN IT SHOULD HAVE BEEN COVERED BY GENERAL MOTORS AND NOT ME OR THE OTHER BUYERS OF THIS MODEL TRUCK. GM OUGHT TO REIMBURSE US FOR THE COST SINCE THEY WERE AWARE OF THE PROBLEM AND COULD HAVE FIXED IT PRIOR TO THE PROBLEM BY RECALLS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130635July 30, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES ARE KICKING IN AT LOW RATE OF SPEED MAKING IT NEARLY IMPOSSIBLE TO STOP QUICKLY. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130570July 29, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AT LOW SPEEDS THE FRONT ANTI-LOCK BRAKES ON MY 2002 CHEVERLOT SILVERADO 4WD TRUCK ENGAGE MAKING IT VERY DIFFICULT TO STOP. IF NOT FOR THE EMERGENCY BRAKE I WOULD HAVE HIT A CAR PULLING INTO THE GAS STATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130394July 28, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT STATED BRAKES WERE NOT WORKING CORRECTLY. ALL 4 ROTORS WERE RUSTED AFTER 14,000 MILES. HE NOTICED THIS APPROXIMATELY 2 WEEKS AGO AFTER TAKING THE TRUCK ON A TRIP. WHEN HE TOOK VEHICLE TO SERVICE DEALER HE WAS TOLD THAT ALL OF THE ROTORS WERE RUSTED. HE DID NOT NOTICE ANY PROBLEMS PRIOR TO THIS BECAUSE HE DID NOT DRIVE THIS TRUCK VERY MUCH. A 2002 CHEVROLET SILVERADO WITH ONLY 14,000 MILES ON IT. HAS BEEN ON THE INTERNET AND SAW WHERE HE SAW SIMILAR COMPLAINTS ABOUT BRAKES FAILING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129896July 25, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUMER STATES THAT THE BRAKES ON HIS 2002 CHEVROLET SILVERADO ARE SLUGGISH AND MAKING NOISE AND THEY FEEL LIKE THEY ARE GRABBING. THE VEHICLE HAS BEEN IN THE SHOP 3 TIMES FOR THE BRAKES. THEY BRAKES FEEL LIKE THEY DO NOT STOP WHEN APPLYING BRAKE PRESSURE. THE BRAKE PEDAL FEELS SPONGY. THE DEALER CHANGED THREE ROTORS AND BRAKES PADS. THE DEALER COULD NOT GET THE ROTOR OFF ON THE BACK AND THE CONSUMER DID NOT KNOW WHAT WAS WRONG WITH IT. THE DEALERSHIP BROKE THE ABS SENSOR. THE CONSUMER TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY REPLACED THE SENSOR. THE OWNER OF THE TRUCK HAS NEVER CONTACTED GM. THE VEHICLE IS REGULARLY MAINTAINED AND SERVICED. THE CONSUMER HAS EXPERICINED BRAKE PROBLEMS FOR 3 YEARS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129536July 21, 2005PARKING BRAKE:CONVENTIONAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONSUME STATES THAT THE PARKING BRAKE IS NOT HOLDING ON 2002 CHEVROLET SILVERADO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH. THE OWNER HAS TAKEN THE TRUCK TO THE DEALERSHIP, AND THEY CLASSIFIED IT AS A NORMAL WEAR ITEM. THEY DEALER IS NOT GOING TO REPLACE THIS FOR FREE. THERE IS A RECALL ON THE MANUAL TRANSMISSIONS BUT NOT THE AUTOMATIC. BUT THE OWNER SAYS THAT THEY SHARE THE SAME PARKING BRAKE SYSTEM. THE OWNER HAS CONTACTED THE MANUFACTURER, AND THEY WERE AWARE OF THE PROBLEM,, AND STATED THAT THERE WAS NO RECALL. NHTSA RECALL 05V161000. ON MANUAL TRANSMISSION. THE OWNER WAS GOING TO HAVE THIS FIXED, BUT IT WILL BE AT HIS EXPENSE. THERE WERE NO PRIOR PROBLEMS WITH THE TRUCK. THERE IS ABOUT 60% OF THE BRAKE LINING LEFT ON THE BACK BRAKES. THE OWNER IS PUSHING THE BRAKE TO THE FLOOR AND IT IS NOT WORKING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129570July 21, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I OWN A 2002 CHEVROLET SILVERADO HD 2500 WHICH WAS PURCHASED NEW IN SEPT. 2002. THE VEHICLE REPLACED A 1989 SILVERADO 2500 WHICH HAD 189,000 MILES AT THE TIME OF SALE. NEVER DID I HAVE A BRAKE PROBLEM WITH THAT VEHICLE OR ANY OTHER. SINCE THE TIME OF PURCHASE, THE BRAKES WERE VERY SOFT AND THE VEHICLE SLOW TO STOP. I ATTRIBUTED THIS TO THE WEIGHT OF THE VEHICLE. THE ANTILOCK BREAKS, MY FIRST ON A TRUCK, SEEMED TO ACTIVATE MORE THAN I WOULD EXPECT. I REGULARLY HAVE THE TRUCK SERVICED AT EITHER THE DEALER OR AT A GOODYEAR SERVICE CENTER. IT SHOULD BE NOTED THAT EITHER OF THESE ARE QUICK TO SPOT SOMETHING THAT THEY CAN CHARGE YOU TO REPLACE. THE TRUCK HAS SLIGHTLY OVER 40,000 MILES, ALMOST ALL OF WHICH ARE UNDER HIGHWAY DRIVING CONDITIONS. I COMMUTE 25 MILES WHEN I DO DRIVE IT TO WORK AND THAT IS PRIMARILY AT NON-RUSH HOUR TIMES. ALL BUT THE LAST MILE IS ON THE HIGHWAY OR ON COUNTRY ROADS. IN OTHER WORDS, VERY LITTLE BRAKING. AT LEAST HALF OF THE MILES HAVE BEEN RECORDED ON LONG HIGHWAY TRIPS. I RARELY PULL ANYTHING WITH THE TRUCK. RARELY HAS THE TRUCK CARRIED HEAVY LOADS. RECENTLY I NOTICED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHEN I APPLIED THE BREAKS. I TOOK IT TO THE DEALER TO HAVE IT CHECKED. I WAS INFORMED THAT ALL 4 ROTORS NEEDED TO BE REPLACED FOR A COST OF NEARLY $1,200 DOLLARS. I HAVE NEVER EVEN HAD TO REPLACE A PAD ON THE BRAKE SYSTEM - THE PART THAT SHOULD WEAR OUT. THE DEALER AND THE MANUFACTURE JUST SAY THAT IT IS A MAINTENANCE ITEM AND DENY A PROBLEM EXISTS. MY 10 YEAR OLD CAR HAS 85,000 MILESAND JUST RECENTLY HAD THE PADS REPLACED AND THE ROTORS TURNED FOR THE FIRST TIME. IN OTHER WORDS, THIS IS NOT A DRIVING HABIT RELATED PROBLEM. AS I LOOK AT CONSUMER INFORMATION ON THE INTERNET, I FIND THAT I AM NOT ALONE WITH THIS SORT OF PROBLEM. THIS IS A FACTORY DEFECT THAT CAN CAUSE DEATH AND OR INJURY. I AM CURRENTLY AFRAID TO DRIVE THE TRUCK UNTIL SOMETHING IS DONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129475July 20, 2005POWER TRAIN
SOME TIMES WHEN I START MY 2500 HD CHEVROLET SILVERODO 4WD EXTENDED CAB TRUCK THE SERVICE 4WD INDICATER COMES ON AND WHEN I GO TO THE DEALER THEY TELL ME THEY DONT KNOW WHAT IT IS. IM THINKIN THAT ITS FALTY WIRING. IT ALSO MAKES AN AWFULE TICKING SOUND RIGHT WHEN I START IT TOO. ALL THE TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128991July 16, 2005SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
WHEN SLOWING DOWN TO STOP, THE ANTI-LOCK BRAKES TAKE OVER AND THE VEHICLE WILL SLIDE OR BECOME UNABLE TO BE STOPPED. ON MORE THAN ONE OCCASION, I HAVE NEARLY HIT SOMEONE OR A PARKED VEHICLE, AS I AM UNABLE TO CONTROL THE BRAKING MECHANISM OF MY VEHICLE. IT IS ONLY A MATTER OF TIME BEFORE I CAUSE AN ACCIDENT OR BECOME INVOLVED IN AN ACCIDENT DUE TO THIS PROBLEM. AT THIS TIME, THERE DOES NOT APPEAR TO BE A FORMAL RECALL, BUT ONLY AN INVESTIGATION. ON A DAILY BASIS, I TRANSPORT MY FAMILY, AND FEAR THAT I WILL HAVE AN AUTO ACCIDENT THAT MAY CAUSE THEM OR SOMEONE ELSE HARM. I AM LOOKING INTO HAVING THE SENSORS REPLACED, AND AWAITING AN ESTIMATE TO DO SO. I WOULD APPRECIATE ANYTHING THAT COULD BE DONE TO RECTIFY, WHAT I AND MANY OTHERS FEEL IS A VEHICLE DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130198July 15, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVROLET SILVERADO DEVELOPED A PROBLEM WITH THE ANTI LOCK BRAKE SYSTEM.*MR *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126746July 15, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 CHEVROLET SILVERADO Z71. THE ANTI LOCK BRAKES ARE NOT WORKING CORRECTLY, WHEN THE CONSUMER PUSHED ON THE BRAKE PEDAL THE VEHICLE CONTINUES TO MOVE, THE CONSUMER ALMOST HIT ANOTHER VEHICLE. THE CONSUMER HAD TO PUT THE VEHICLE INTO PARK TO STOP IT. THE CONSUMER TOOK THE VEHICLE TO A GARAGE, AND THE MECHANIC RAN A DIAGNOSTIC TEST ON THE VEHICLE, THE TEST CAME OUT NEGATIVE. THE BRAKES FAILED WITHOUT WARNING. THE ABS LIGHT COMES ON WHEN THE VEHICLE STARTS UP, BUT IT FAILS TO COME ON WHEN THE ABS BRAKES FAIL. THIS IS THE ONLY PROBLEM WITH THE VEHICLE. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES. THE VEHICLE IS NO LONGER UNDER WARRANTY. *AK *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10126795July 15, 2005SERVICE BRAKES, HYDRAULIC
DT: PREMATURE REAR BRAKE WEAR. THE REAR BRAKE WERE WORE OUT BEFORE FRONT BRAKES AT 4 TIMES THE RATE ON THIS PARTICULAR VEHICLE. THIS HAS BEEN HAPPENING FOR 18 MONTHS. THIS VEHICLE HAS BEEN REGULARLY MAINTAINED. THIS VEHICLE IS ON ITS FIRST SET OF REAR BRAKES. THE FRONT BRAKES ARE ORIGINAL. THE FRONT BRAKES HAVE APPROXIMATELY SEVENTY PERCENT WEAR REMAINING. CONSUMER IS REPLACING THE REAR BRAKES AND ROTORS. THERE ARE SERVICE BULLETINS #1336875, AND #00-05-23-005B. THE BRAKES WERE GRINDING IN THE REAR AND THE ROTORS HAVE BEEN DAMAGED.*AK *M
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119671July 15, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CONSUMER WAS DRIVING ABOUT 5 MPH, IT WAS VERY LITTLE SNOW ON THE GROUND AND THE ABS LIGHT CAME ON. WHEN THE CONSUMER HIT THE BRAKES, THE VEHICLE SKIDDED THROUGH A GATE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE CONSUMER TOOK THE VEHICLE IN FOR A REGULAR INSPECTION AND THE REPAIR SHOP NOTICED A VERY UNUSUAL WEAR PATTERN FOR THE REAR BRAKES. AN INSURANCE CLAIM WAS FILED. *JB *SC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128808July 14, 2005PARKING BRAKE
EMERGENCY BRAKE STOPPED WORKING ON MY 2002 CHEVROLET TAHOE AFTER 34,757 MILES. A PROPERLY WORKING EMERGENCY BRAKE IS CRITICAL, AS MY THREE SMALL CHILDREN RIDE IN AND PLAY AROUND THIS VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130187July 13, 2005ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2001 TO 2003 CHEVROLET SILVERADO AND GMC SIERRA WITH 6.6L DURAMAX DIESEL ENGINES. THE FUEL INJECTORS ON THESE ENGINES WILL EVENTUALLY FAIL DUE TO THE FUEL INJECTOR BODY CRACKS OR BALL SEAT EROSION. *MR GM MAINTAINS THAT THIS WAS NOT A SAFETY ISSUE. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0