Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10140449October 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK WILL NOT COME TO A COMPLETE STOP. I RAN INTO ANOTHER PERSON COMING TO A STOP. TRUCK WILL JUST KEEP ROLLING A LITTLE EVEN WITH THE BRAKES FULLY DEPRESSED. TALKED TO A COUPLE OF SERVICE STATIONS AND THEY SAID IT WAS MY ABS SENSORS IN THE FRONT HUBS. GM HAS A RECALL BUT NOT IN MY STATE AND THAT IS WHY I AM FILING A COMPLAINT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140376October 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED ANTI -LOCK BRAKES WERE ACTIVATING AT LOW SPEEDS. ROAD SALT CORROSION LED TO FALSE BRAKE SENSOR READINGS, CAUSING ANTI LOCK BRAKES TO ACTIVATE AT WRONG SPEEDS. WHILE DRIVING IN A PARKING LOT THE CONTACT RAN OVER A CONCRETE PARKING BARRIER BECAUSE HE COULD NOT STOP. THE PARKING LOT WAS DRY. HE HAD NOT CONTACTED THE MANUFACTURER. TOOK VEHICLE TO A DEALERSHIP, AND THEY WERE ABLE TO CLEAN THE SENSORS.*AK THE CONSUMER DIDN'T LEARN ABOUT THE RECALL UNTIL AFTER HE PAID FOR THE REPAIRS. UPDATED 11/29/05. *JB UPDATED 11/29/05. THE CONSUMER CONTACTED THE MANUFACTURE AND WAS TOLD THAT WISCONSIN WAS EXCLUDED FROM THE RECALL. THE CONSUMER WAS NOT AWARE OF THE RECALL UNTIL AFTER THE DEALER HAD REPAIR THE PROBLEM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPAIRS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140371October 20, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2002 CHEVROLET SILVERADO TRUCK HAS STARTED EXPERIENCING SYMPTOMS OF LOW-SPEED ABS BRAKE FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140079October 18, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT: THE CONTACT STATES HE OWNS A 2002 CHEVROLET SILVERADO 2500 HD PICK-UP. WHILE DRIVING HE HEARD A POPPING SOUND FROM UNDERNEATH THE HOOD. THE STEERING BECAME ALMOST IMPOSSIBLE TO CONTROL, AND WHEN THE BRAKES WERE APPLIED IT WAS ALMOST IMPOSSIBLE TO STOP THE VEHICLE. UPON INSPECTION FROM A SERVICE DEALER, IT WAS DETERMINED THAT THE SHAFT IN THE POWER STEERING PUMP BROKE. THE DEALER STATED THAT THE POPPING SOUND WAS WHEN THE SHAFT BROKE. THE DEALER HAD TO REPLACE THE OLD POWER STEERING PUMP WITH A NEW AND IMPROVED POWER STEERING PUMP. THE MANUFACTURER STATED THERE WAS A RECALL FOR THE 2000 CHEVROLET SILVERADO 2500 HD PICK-UP, BUT THE RECALL DID NOT EXTEND PAST THE 2000 MODEL YEAR TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132262October 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE REVERSE GEAR WENT OUT IN THE TRANSMISSION THAT COST $800.00 TO FIX. TOOK VEHICLE TO MORRIS TRANSMISSION SERVICE, AND THE DEALER RECOMMENDED TO THEM THAT SINCE THE WARRANTY EXPIRED THEY HAVE BEEN AFTER GM TO CHANGE IT BECAUSE IT WAS THE SAME PART THAT BROKE EVERY TIME. IT WAS NOT A STRONG ENOUGH PART FOR THE TRANSMISSION. THIS HAPPENED AROUND AUGUST 4, 2005. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139552October 13, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM HAS BEEN RECALLED FOR 2002 SILVERODO TRUCKS IN SEVERAL STATES WEST VA. BEING ONE OF THEM I LIVE WITHIN 10 MIN OF WEST, VA. WE ARE A STATE THAT GETS A LOT OF ROAD SALT. MY BRAKE SENSOR SYSTEM HAS GONE OUT . THE CHAMPAIGN NUMBER IS 05VB379000. VIRGINIA NEEDS TO BE ADDED TO THIS RECALL LIST I HAVE JUST HAD ONE SIDE REPAIRED AT A COST OF $333.00 NOW THE OTHER SIDE IS BAD. THIS RECALL STARTED IN AUGUST BUT WILL NOT BE ISSUED UNTILL NOV. 2005 THERE COULD BE SEVERAL ACCIDENTS AND MAYBE INJURIES OR FATALITIES BEFORE NOV.PLEASE HELP TO HAVE VIRGINIA INCLUDED IN THIS RECALL AT LEAST THE MOUNTIANS OF SOUTH WEST VIRGINIA THANK YOU FOR YOR ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139522October 12, 2005
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
GM OEM HITCH FAILURE. SQUARE RECEIVER TUBE IS BENDING UP-WARD. WELDS AT ROUND CROSS TUBE JOINTS ARE SHOWING SIGNS OF CRACKING. DEALER STATED IN THEIR INVOICE AFTER CHECKING PROBLEM THAT "TRAILER HITCH IS STARTING TO BEND UPWARD. HITCH BENT, INSPECTED AND FOUND THE REAR WELDS MOVED 1/8 INCH". DEALER TECHNICIAN STATED HE DIDN'T RECOMMEND PULLING ANYTHING HEAVY DO TO THE CONDITION OF THE OEM HITCH. DEALER STATED THE HITCH IS OUT OF WARRANTY PERIOD, NEW AND/OR REPLACEMENT HITCH WOULD BE CUSTOMER RESPONSIBILITY. TRAVEL TRAILER CONNECTED TO GM OEM HITCH FALLS WITHIN ALL MANUFACTURERS VEHICLE AND HITCH SPECIFICATIONS. I REPLACED WITH CLASS V AFTERMARKET HITCH, AND NOTICED UPON REMOVING THE GM OEM HITCH THAT THE TRUCK REAR BUMPER CROSSMEMBER WAS BENT AT THE POINT WHERE THE ORIGINAL OEM HITCH MOUNTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139317October 11, 2005
SEATS:FRONT ASSEMBLY:RECLINER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10139219October 10, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REPLACE REAR ROTORS ON VEHICLE WITH 27,000 MILES ON IT. LITTLE WEAR ON PADS. MFG ROTORS WERE OBVIOUSLY DEFECTIVE. I HAVE ORIGINAL ROTORS AND THE METAL IS BREAKING APART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138899October 6, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
I HAD JUST PARKED MY 2002 CHEVROLET SILVERADO EXTENDED CAB PICKUP TRUCK AND STEPPED OUT TO TALK WITH SOMEONE. THE KEYS WERE NOT IN THE IGNITION AND THE WINDOWS WERE DOWN. MY 4-YEAR OLD SON WHO WAS IN THE REAR SEAT, UNBUCKLED HIMSELF AND REACHED OVER THE DRIVER'S SEAT AND PRESSED THE SEAT POSITION MEMORY BUTTON. THE SEAT RETRACTED AND PINNED HIM BETWEEN THE SEAT AND THE B-PILLAR. AS A RESULT MY SON WAS ASPHYXIATED AND NEARLY DIED. SINCE HIS CHEST WAS IMMEDIATELY CRUSHED, HE COULD NOT YELL FOR HELP AND HAD I NOT TURNED TO CHECK ON HIM FOR ANOTHER MINUTE HE WOULD HAVE NOT RECOVERED. LUCKILY FOR US AND FOR THE HELP OF A QUICK RESPONDING RESCUE SQUAD, PARAMEDICS, AND EMERGENCY ROOM STAFF, MY SON IS ALIVE AND APPEARS TO BE WELL. MY COMPLAINT LIES WITH THE FACTS THAT THE MEMORY BUTTONS ARE 1) ACCESSIBLE BY A CHILD FROM THE REAR SEAT, AND 2) THAT (UNLIKE A MODERN GARAGE DOOR OPENERS) THE MOTOR MECHANISM WHICH GENERATES A GREAT DEAL OF POWER, DOES NOT SENSE ANY LEVEL OF RESISTANCE. I HAVE SINCE DISCONNECTED THE SEAT POSITION MEMORY BUTTONS ON THE DOOR PANEL. HOWEVER, THIS DESIGN IS PRESENT IN ALL LATE MODEL GM SUVS AND GIVEN THEIR POPULARITY, THIS DESIGN REPRESENTS A GRAVE DANGER TO MANY US FAMILIES AND THEIR CHILDREN. AFTER SOME INTERNET RESEARCH, I FOUND THAT THIS EXACT DESIGN HAS CAUSED PRIOR TRAGEDIES, AS FOLLOWS: THE INQUIRER MAY 31, 2001 POWER SEAT KILLS GIRL, 5, PLAYING IN FAMILY'S SUV WILLISTOWN - A 5-YEAR-OLD GIRL PLAYING AT HOME WAS KILLED TUESDAY NIGHT AFTER SHE CLIMBED INTO THE FAMILY'S SUV AND EVENTUALLY BECAME CRUSHED BETWEEN THE DRIVER'S SEAT AND PART OF THE CAR'S FRAME. THE GIRL WAS PINNED BETWEEN THE SEAT AND A PART OF THE FRAME KNOWN AS THE B-PILLAR BEHIND THE DOOR OF THE 2001 CHEVY TAHOE, POLICE SAID. CHESTER COUNTY CORONER SAID THE GIRL MOST LIKELY WAS CLIMBING THROUGH THE CRACK BETWEEN THE FRONT SEAT AND DOOR WHEN SHE PRESSED ONE OF THE BUTTONS ON A DOOR CONSOLE THAT MOVES THE SEAT TO PRE-PROGRAMMED POSITIONS.*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138710October 5, 2005
TIRES:TREAD/BELT
STEEL BELTED RADIAL TIRE FIRESTONE STEEL TX RADIAL A/T LT245/75R16 SEPARATED AT HIGHWAY SPEED OF 65 MPH. DRIVER MAINTAINED CONTROL OF VEHICLE BUT TRUCK WHEEL WELL AND BUMPER AND BODY OF TRUCK ARE DAMAGED. DRIVER RECOVERED STEEL BELT FRAGMENTS FROM FREEWAY AND TIRE IS AVAILABLE. FIRESTONE HAS REQUESTED WE SEND TIRE TO THEM. FIVE NEW TIRES WILL BE PURCHASED TO AVOID ADDITIONAL INCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138333October 3, 2005
SUSPENSION:REAR:SPRINGS
DT: WHILE IN A PARKING LOT CONSUMER'S VEHICLE ACCELERATED TO AVOID ANOTHER CAR AT A LOW SPEED WHEN THE LEFT REAR FRONT SPRING EYE OF THE REAR SUSPENSION BROKE OFF, CAUSING THE VEHICLE TO STRIKE A PILLAR. THIS OCCURRED WHEN THE REAR END OF THE VEHICLE LOST CONTROL, AND TURNED SIDEWAYS, STRIKING THE PILLAR DUE TO THE LOSS OF THE SPRING. THE CONSUMER HAD THE VEHICLE TOWED TO A BODY SHOP. THE CONSUMER MADE THE DETERMINATION ABOUT THIS ISSUE. THE TRUCK IS AT THE BODY SHOP NOW. IT HAS NOT BEEN TO A DEALER. NO REPAIRS OR CORRECTIONS AT THIS TIME. THIS WAS THE FIRST ISSUE WITH THE REAR SUSPENSION. THERE WAS DAMAGE ONLY TO THE VEHICLE, NO POLICE REPORT WAS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138413October 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
HELLO: LAST WEEK MY TRANSMISSION GAVE OUT ON MY 2002 CHEVY SILVERADO WHEN I WAS GOING DOWN THE HIGHWAY. AFTER A DETAILED INVESTIGATION, I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THIS PARTICULAR TRANSMISSION, AS THEY HAVE CORRECTED IT ON THE 2003 MODELS. I HAVE 58,000 MILES ON MY VEHICLE. THE SUN SHELL IN THE TRANSMISSION "STRIPS" OUT IT'S GEARS DUE TO IMPROPER MATERIAL USED FOR THE PART. THERE IS A TECHNICAL BULLETIN ON THIS MATTER. IT COST ME $2300 TO HAVE IT FIXED. PLEASE LET ME KNOW WHAT I CAN DO. THANKS SO MUCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138161September 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES ENGAGED AT SPEEDS BELOW 5 MILES PER HOUR REGARDLESS OF ROAD CONDITIONS. I NEARLY CRASHED INTO PARKED CARS IN PARKING LOTS, AND MY OWN GARAGE AT HOME. I DID CRASH INTO STEEL DUMPSTER AT WORK. ABS ENGAGED WHILE DOING 5 MPH GOING DOWN A HILL AT WORK. THEY WOULD NOT DISENGAGE AFTER REPEATED ATTEMPTS PRESSING AND RELEASING BRAKES. THE VEHICLE SPED UP DUE TO NO BREAKING AND SLIDE SIDEWAYS WHICH RESULTED IN ME STRIKING A STEEL DUMPSTER AT WORK CAVING IN BOTH DOORS ON THE DRIVER SIDE OF TRUCK. THIS RESULTED IN $4346.38 INSURANCE CLAIM WHICH I PAID A $500.00 DEDUCTIBLE ON. I HAD TO DISCONNECT THE ABS AFTER THAT AS THE CONSTANT ENGAGEMENT OF THE ABS WOULD OCCUR AT ANYTIME I WAS GOING 5 MPH OR LESS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10136227September 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: THE CONTACT STATED THE RIGHT REAR BRAKES WERE GRINDING. THE CONTACT TOOK VEHICLE TO DEALER ON 6-27-05 AND THEY REPLACED REAR ROTORS AND PADS. HOWEVER, THE PROBLEM RECURRED. THE PEDAL JERKED/ PULSATED WHEN PUT THE BRAKE ON. IT HAPPENED AT ANY SPEED. THIS VEHICLE WAS NOT INCLUDED IN RECALL 05V790000 DUE TO VIN. THE CONTACT FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132228September 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE BRAKES ARE WORKING POORLY. PEDAL GOES TO THE FLOOR BEFORE IT STOPS THE VEHICLE. THE CALLER SAYS IT HAS BEEN LIKE THAT SINCE HE PURCHASED THE VEHICLE. DEALER WILL NOT FIX IT FOR FREE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK WHEN THE BRAKES WERE APPLIED THE CONSUMER FELT A VIBRATION AS IF THE ABS ACTIVATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118999September 29, 2005
TIRES:SIDEWALL
GOODYEAR WRANGLER RTS TIRES DEVELOPING SIDEWALL BULGES AND BUMPS.*MR OUT OF CONCERN FOR SAFETY, THE CONSUMER HAD THE TIRES PULLED AT ABOUT 8,000 MILES, AND THE WINTER TIRES INSTALLED. ALL SOUNDS, VIBRATIONS, AND NOISES WENT AWAY AFTER THE TIRE CHANGE (DOT NUMBER OF THE FOUR FAULTY TIRES 306R DOT MD70-D5WR 4903, 308L DOT MD70-D5WR 5003, 403L DOT MD70-D5WR 5003, 233L DOT MD70-D5WR 4803). *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103921September 29, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WHEN TAKEN FOR INSPECTION, THE DEALER INFORMED THE CONSUMER THAT THE VEHICLE NEEDED NEW BRAKES AND ROTORS. THE ROTORS WERE SLIGHTLY PULLING AWAY FROM THE WHEEL. CONSUMER NEVER HAD ANY SIGNS OF A SAFETY DEFECT PRIOR TO THIS. THE CAUSE WAS UNDETERMINED.*AK THE CONSUMER STATED WHEN HE PLACED THE VEHICLE IN PARK AND TURNED OFF THE ENGINE, THE AUTOMATIC DOORS LOCKS FAILED. WHEN THE CONSUMER ATTEMPTED TO GAIN SPEED, THE VEHICLE STALLED, THE DEALER STATED THE INJECTOR WAS BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137982September 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATED THAT THE BRAKES ON H 2002 CHEVROLET SILVERADO WERE BAD. AT LOW SPEEDS THE TRUCK WILL NOT STOP. THE CONTACT NOTICED THIS A COUPLE OF WEEKS AGO. WHEN HE TOOK VEHICLE TO THE DEALER THEY REPLACED SOME SENSORS, AND IT WAS STILL DOING THE SAME THING. THE PEDAL WENT TO THE FLOOR. NHTSA RECALL 05V379000 REGARDING THE ABS BRAKES WAS ISSUED. BUT THE STATE OF VIRGINIA WAS NOT INCLUDED IN THE RECALL. HE HAS NOT YET TALKED TO THE MANUFACTURER. ALSO, WAS HAVING PROBLEMS WITH THE ROTORS. THE CONTACT HAD TO REPLACE THE ROTORS AT 40,000 MILES ABOUT A COUPLE OF MONTHS AGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138009September 28, 2005
POWER TRAIN:MANUAL TRANSMISSION, PARKING BRAKE
DT: THERE IS RECALL 05V161000 CONCERNING EMERGENCY BRAKE PROBLEM ON MANUAL TRANSMISSION VEHICLE. HOWEVER, THE CONSUMER'S VEHICLE HAS AUTOMATIC TRANSMISSION. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT HAS THE SAME EMERGENCY BRAKE SYSTEM ON AUTOMATIC TRANSMISSION. REALIZED THIS PROBLEM ON SEPTEMBER 23, 2005 BECAUSE OF TAKING THE VEHICLE TO GET IT INSPECTED , AND THEIR INSISTENCE THE EMERGENCY BRAKES WILL NOT HOLD. THERE WAS NO FOREWARNING FOR THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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