Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10157198May 10, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY AND INFERIOR DESIGN ON POWER WINDOWS MECHANISM. CABLE BROKE ON DRIVERS WINDOW IN OCT. 2004, CABLE BROKE ON PASSENGER SIDE MAY 6,2004. BOTH TIMES THE WINDOW REMAINED IN THE OPEN POSITION. COST OF $600.00 TO REPAIR. GM WOULD NOT COVER COST BECAUSE OF MILEAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157216May 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO BACK INTO A PARKING SPACE THERE WAS A WHINING NOISE PRESENT FROM THE TRANSMISSION OF THE VEHICLE. THE VEHICLE WAS PUT INTO DRIVE AND DRIVEN 50 YARDS AND THEN PLACED INTO PARK. WHILE IN PARK THE WHINING NOISE PERSISTED AND THE SPEEDOMETER WENT FROM 0 TO 20. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INSPECTION WHO DETERMINED THE TRANSMISSION NEEDS REPLACED. UPDATED 5/23/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156576May 2, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-SKID BRAKE SYSTEM ACTIVATES AT LOW SPEED, EXTENDS STOPPING DISTANCE AND CAUSES VEHICLE TO LURCH TO THE SIDE OCCASIONALLY. A GM RECALL BULLETIN EXISTS FOR THIS PROBLEM BUT GM SAYS IT DOES DOT APPLY TO MY VEHICLE, EVEN THOUGH MY VIN IS INCLUDED IN THE BULLETIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156608May 2, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CHEVY HD EXT CAB. I TOOK MY PICKUP TO A GM DEALER BECAUSE I KNEW THERE WAS A RECALL FOR THIS ISSUE. THEY TOLD ME THAT MY PICKUP WAS NOT INCLUDED IN THE RECALL. THE BRAKES SHIFT INTO ABS WHEN COMING TO A STOP ALL THE TIME. IT IS CLEAR THAT THEIR IS AN ISSUE WITH THE ABS BRAKING SYSTEMS IN PICKUPS IN THE NORTHERN REGIONS DUE TO SALT, STATED IN THE RECALL FOR NEWER MODELS. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THAT THE 2002 PICKUPS ARE NOT YET INCLUDED IN THE RECALL. THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED BY CHEVROLET. PLEASE HELP!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156566May 1, 2006
TIRES:TREAD/BELT, TIRES:SIDEWALL
I PURCHASED NEW, A 2002 CHEVROLET 2500 HD CREW CAB 4X4 FROM ED MORSE SAWGRASS CHEVROLET. IN 2004, AFTER NOTICING SIGNS OF CRACKING ON THE SIDEWALLS AND AREA WHERE THE SIDEWALL MEETS THE TREADS ON ALL FOUR TIRES, I BROUGHT THE TRUCK TO MAROONE CHEVROLET SERVICE CENTER FOR INSPECTION. I EXPLAINED THAT I WAS CONCERNED THAT THE TIRES, HAVING APPROXIMATELY 24,000 MILES ON THEM, SHOULD NOT BE CRACKING THAT IT MIGHT BE DANGEROUS. THE SUPERVISOR INSPECTED THEM AND TOLD ME THAT IT WAS NORMAL AND I HAD NOTHING TO WORRY ABOUT. I ASKED FOR SOMETHING IN WRITING AND HE REFUSED TO GIVE ME ANYTHING. AS A RESULT, IN DECEMBER 2005, WHILE RETURNING FROM VACATION WITH MY FAMILY, WITHOUT WARNING THERE WAS A SUDDEN LOUD NOISE FOLLOWED BY A SEVERE VIBRATION AND DIFFICULTY IN HANDLING. I IMMEDIATELY PULLED OFF THE ROAD. UPON INSPECTION I FOUND THAT THE ENTIRE TREAD WAS MISSING FROM THE RIGHT REAR TIRE (FIRESTONE STEELTEX A/T). LUCKILY AT THAT TIME THE TIRE STILL HELD PRESSURE. HAD I NOT IMMEDIATELY PULLED OVER, THE TIRE COULD HAVE BLOWN OUT AND THE RESULTS COULD HAVE BEEN DEVASTATING. UPON FURTHER INSPECTION WHEN I ARRIVED HOME, WHEN THE TREAD SEPARATED FROM THE TIRE IT DAMAGED THE SUPPORT BARS IN THE WHEEL WELL AND FOLDED UP THE FENDER BEHIND THE TIRE. AS THE OTHER THREE TIRES LOOK THE SAME, I AM CONCERNED FOR MY FAMILY'S SAFETY AND AM NOT DRIVING THE VEHICLE UNTIL I HAVE REPLACED ALL TIRES. I HAVE WRITTEN TO THE DEALERSHIP AND CONSUMER AFFAIRS AND HAVE NOT GOTTEN A RESPONSE FROM EITHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155970April 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS ACTIVATES AT LOW SPEEDS. WHILE DRIVING 5 TO 10 MPH, WHEN THE BRAKES ARE APPLIED THE VEHICLE HAS AN INCREASE STOPPING DISTANCE. THE BRAKES ALSO GRAB AND PULL THE VEHICLE TO THE RIGHT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE SERVICE BRAKES: ANTILOCK. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 5/10/2006 - THE DEALER FOUND SALT CORROSION ON THE FRONT ABS BRAKES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155756April 20, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED AT SLOW SPEEDS OF 8 MPH THE ABS ENGAGED, CAUSING EXTENDED STOPPING DISTANCE. THERE IS NHTSA RECALL # 05V379000 REGARDING THE SERVICE BRAKES, HYDRAULIC: ANTILOCK. THIS VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT WAS NOT INCLUDED IN THE RECALL BECAUSE THE STATE OF WISCONSIN WAS NOT LISTED ON AFFECTED STATES. UPDATED 05/30/06. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155436April 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2002 Z71 CHEVROLET CREWCAB 4 W/D PICKUP TRUCK FROM HENDRICK CHEVROLET IN SEPTEMBER OF 2004, AND HAVE HAD MY TRANSMISSION (1ST, 3RD AND REVERSE) GO OUT TWICE IN LESS THAN A YEAR. I CONTACTED GM, BUT THERE WAS NO RECALL AT THAT TIME, BUT THERE WERE A LOT OF COMPLAINTS ON THE NHTSA SITE ABOUT THIS SAME PROBLEM ON MY MODEL TRUCK. THE FIRST TIME IT WENT OUT OF MAY OF 2005, IT HAPPENED AGAIN FEBRUARY OF THIS YEAR. I HAD TO PAY $1,400 TO HAVE IT FIXED IN MAY 2005, BUT THE PLACE OF BUSINESS WHO FIXED IT, FIXED IT AGAIN AT NO COST, AS HE SAID HE GUARANTEES HIS WORK FOR A YEAR, AND SINCE IT HAD NOT BEEN A FULL YEAR, HE DIDN'T CHARGE ME...YOU MIGHT SAY I WAS UNLUCKY AND LUCKY AT THE SAME TIME. I BELIEVE THERE IS A SERIOUS PROBLEM WITH THAT PARTICULAR MODEL PICKUP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154804April 7, 2006
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE VEHICLE WAS INSPECTED AND THE MECHANIC DETERMINED THE REAR BRAKE ROTORS AND REAR PADS WERE RUSTED AND GROOVED. THE FRONT BRAKES AND PADS WERE ALSO RUSTED AND GROOVED, BUT NOT AS MUCH AS THE REAR. THE REAR BRAKES AND ROTORS WERE REPLACED ON 11-16-05. UPDATED 05/02/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154726April 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 CHEVY SILVERADO 1500 - AT 23,000 MILES THE TRANSMISSION FAILED AND WAS REBUILT/REPLACED AT A GM DEALERSHIP IN PENNSYLVANIA - AT 53,000 MILE TRANSMISSION FAILED AND WAS REPLACED AT A TRANSMISSION SHOP DUE TO BEING OUT OF WARRENTY (THAT'S A SUPRISE) THE TRANY SHOP FOUND THAT THE GM DEALERSHIP HAD NOT EVEN REPLACED ALL OF THE BOLTS IN THE TRANSMISSION. THE COST WAS $1500.00 PLUS A RENTAL CAR DURING THE REPAIR PROCESS. I CAN SEE THAT THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE TRANSMISSION. MY CONCERN IS THAT IF MY WIFE IS DRIVING AND THE TRANSMISSION FAILS AGAIN. GM SHOULD HAVE MORE THAN ENOUGH INFORMATION TO DO A RECALL ON THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154501April 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING THE NEUTRAL START BACKUP SWITCH GETS WET AND CAUSES THE TRANSMISSION TO LOCK UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153580March 24, 2006
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE ENGINE RAN ROUGH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION AND THE MECHANIC DETERMINED THE FUEL INJECTORS WERE BLOCKED. THE INJECTORS WERE CHANGED; HOWEVER, THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE INJECTORS WERE CLEANED. AGAIN, THE PROBLEM WAS APPARENT AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. DURING THE LAST INSPECTION, THE MECHANIC DETERMINED THE FUEL LINES WERE CORRODED DUE TO ROAD SALT CORROSION. THE FUEL LINES WERE REPLACED AND THE PROBLEM WAS CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153396March 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE STOPPING AT SPEEDS BETWEEN 3-4 MPH THE DRIVER SIDE FRONT BRAKE ABS ACTIVATES. THIS CAUSES THE VEHICLE TO SWERVE TO THE RIGHT AND A LONGER STOPPING DISTANCE. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153347March 21, 2006
SUSPENSION
DT*: THE CONTACT STATED THERE IS A POPPING NOISE IN THE STEERING AND THE STEERING IS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN CONTACTED. THERE WAS A POPPING NOISE WHEN VEHICLE WAS MOVING. ALSO FELT EXCESSIVE PLAY IN STEERING WHEEL. DEALER DETERMINED THERE WAS NO PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154066March 17, 2006
SERVICE BRAKES, HYDRAULIC
2002 SILVERADO BRAKES FAILED CAUSING CONSUMER TO HIT A VEHICLE IN DRIVEWAY. *TS *NM***NAR***
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10152485March 11, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WHENEVER WINDSHIELD WIPERS ON CONTINUOUSLY FOR MORE THAN A FEW MINUTES THE LINKAGE "FALLS APART OR POPS OFF" LEAVING ONLY THE DRIVERS SIDE WIPER WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152174March 8, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE ABS ENGAGES AT LOW SPEEDS OF 20 MPH AND BELOW. AS A RESULT, THE STOPPING DISTANCE WAS INCREASED. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL BECAUSE OF THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER CLEANED THE WHEEL SPEED SENSOR, REPLACED THE PADS AND ROTORS. HOWEVER, THOSE REPLACEMENTS DID NOT CORRECT THE PROBLEM. ADDITIONALLY, A KNOCKING NOISE WAS HEARD IN THE ENGINE. THE DEALER INSPECTED THE ENGINE ALTHOUGH, NO REPAIRS WERE MADE. THE PASSENGER SIE WINDOW WAS INOPERATIVE. UPDATED 03/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151521March 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE AT 45 MPH, THERE WAS A LOUD NOISE NOTICED COMING FROM UNDER THE VEHICLE. THE TRANSMISSION WAS SLIPPING AND THE REVERSE WAS INOPERABLE. THE DEALERSHIP WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151390February 28, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE AUTOMATIC DOOR LOCKS FAIL INTERMITTENTLY. ON ONE OCCASION THE DRIVER AND PASSENGER WERE BOTH TRAPPED IN THE VEHICLE FOR SEVERAL MINUTES BECAUSE THE DOOR LOCKS FAILED AND THE OVERRIDE FEATURE WOULD NOT WORK. THE CONTACT MADE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BOTH MANUALLY AND AUTOMATICALLY, WITHOUT SUCCESS, HOWEVER THE DOORS OPENED AS UNEXPECTEDLY AS THEY HAD LOCKED. ON ANOTHER OCCASION THE KEY HAD TO BE USED TO UNLOCK THE DOORS FROM THE OUTSIDE. THE VEHICLE WAS SEEN BY THE SERVICE DEALER SEVERAL TIMES, BUT THE ORIGIN OF THE PROBLEM WAS NEVER DETERMINED. UPDATED 03/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151472February 28, 2006
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
MY 2002 SILVERADO TRUCK HAS A DEFECT IN MATERIAL IN THE HOOD LATCH, WHICH IS CORRODING AND RUSTING. THIS IS A SAFETY MATTER THAT THE MANUFACTURER DOES NOT WANT TO DEAL WITH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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