Chevrolet Silverado Complaints (2025)

165 consumer complaints on file.

#11719216February 19, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11718910February 18, 2026
ENGINE
>Exhaust fumes are returned back in to the cab of the truck. >Exhaust fumes, particularly from diesel engines, are highly dangerous, containing carbon monoxide, nitrogen oxides, and fine particles that can cause severe respiratory illnesses, cardiovascular disease, and cancer. Short-term exposure leads to dizziness, headaches, and nausea, while long-term exposure can be fatal or cause lasting lung damage. >Truck was taken to dealer and verified by service to be an issue. I have attached the paperwork from that appointment. >The truck was fixed by the dealer and retuned with no initial exhaust smell. The exhaust fumes have began to enter the cab of the truck again. We have contacted a new dealership service department to have the truck inspected they have given us an appointment in a week from today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718690February 18, 2026
POWER TRAIN, ENGINE
I was driving under normal conditions and the vehicle began lurching, limiting acceleration, with an error saying "reduce acceleration". Was able to get home but the next time the truck was started there was a check engine light and the vehicle was unable to shift into reverse gear. When attempting to put it into reverse, it gives the error "conditions not correct to shift" and turn on the parking break. Trying to drive it with this issue is unsafe. The truck will lurch, limit acceleration, and overall not safe to drive. The truck only has 21k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717753February 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2025 Chevrolet Silverado 1500. While driving approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The vehicle failed to restart and was later towed to the local dealer and was diagnosed with engine failure. The contact was informed that a piston had exploded. The dealer determined that the engine needed to be replaced. The engine was replaced with a remanufactured engine. The contact was concerned that the engine might experience the same failure as the original engine. The contact stated that the 6.2-liter engine had been under recall for previous model years under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer was notified of the failure and other vehicle owners' concerns. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716637February 9, 2026
FUEL/PROPULSION SYSTEM
Engine started pouring fuel out in large quantities coating the entire chassis. I was lucky, I had planned to go fishing early but had boat issue. Had I gone early in the dark it would have been catastrophic. Large amounts of gas. Pouring out. I'm lucky, when moving the truck my wife noticed the fuel was leaving a trail down the road and started screaming. I immediately parked the vehicle and I am waiting on support to get to dealer. The fuel system is a known defect on 2025/2026 Silverado but not yet identified for this HD 2500 with same 6.6l engine. Entire cab is full of gas fumes. This was extremely scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716417February 7, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I have taken my vehicle to the dealership, Preston, Hood Chevrolet, Fort Walton Beach, Florida. The problem I’m having is the avoidance system! Not getting warning nor will the vehicle stop an emergency situation where I’m going forward in a vehicle stops quickly in front of me nor will it work if a person is walking behind my vehicle or if there’s a vehicle behind my vehicle when I’m backing out of my driveway. They keep telling me everything checks out on the computer and they keep saying it’s normal and it’s only meant to possibly slow down the vehicle before a crash. They do not give me any definitive answer and they also escalated to GM response is basically the same thing. You can read all over the Internet that a lot of people have this problems. I have friends that own the same truck and it works perfectly. My truck will not. It’s very frustrating because one of the reasons why I bought a new vehicle like this was for those safety reasons. Also, when I am pulling out of a parking spot and turning the wheel, the truck accelerates by itself and goes into cruise control. Only doing a few miles per hour. And this might be because of the location of the activation of the cruise control switch. It is a lever on the steering wheel and it’s easily to engage. And I don’t understand why it would engage at such a slow speed. I’ve had several situations where a vehicle has stopped suddenly in front of me and my truck will not respond at all with a late morning shaking of the seats no alarm and no breaking luckily I was able to stop in time with my own reaction. The technicians will not work on this because the computer says it’s OK. It seems like they have technicians but not mechanics. My opinion. I spent a lot of money for this truck and I’m [XXX] although my reactions are still pretty good. I’m looking at a vehicle that will assist if I do not react. This vehicle doesn’t react and I paid for this and I am afraid when I need the avoidance system, it won’t work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716246February 6, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
the following issues with my truck. 1. October 29-November 4. rear crossing traffic not working. front windshield camera not working, side detection now working. 2. 17 December Adaptive Cruise would accelerate when not in use. side camera not available. back up camera not in use, all dash related to the radio, phone and google not working. 3.5 Feb 26 blind spot indicator, forward collision, and rear crossing traffic warning working. 4 with all this issues this vehicle is an accident in motion a safety hazard to me and any body around this vehicle GMC has had this vehicle 4 times and can not seem to get it repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716292February 6, 2026
FUEL/PROPULSION SYSTEM, STEERING, ELECTRICAL SYSTEM
Prior to this incident, I had been having issues with my fuel management system give a “reduced acceleration” warning (codes P0087, P228B) in weather below 28-30F. It was in the shop 3 times prior: first time was “bad fuel”, second had my fuel rail and fuel filter replaced, and third time I had my high pressure fuel pump replaced (also had a rear crank seal leak). While approaching a stop sign, my vehicle gave me a check engine light with a “Reduced Acceleration” warning followed by several other warning messages and then ultimately lost power and shut off give me no ability to steer or brake my vehicle. Luckily, my vehicle came to stop and no crash or injuries occurred. If this had been at higher speeds the outcome could have been fatal to myself or another driver/passenger on the road. This incident also gave me a P0087, P12A6, P228A, and P228B error codes. I was able to restart the vehicle and make it home. The following day, the “Reduced Acceleration” message once again appeared. The vehicle is currently at the dealer awaiting diagnosis and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716317February 6, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
While driving to work on [XXX] in Huntsville AL at approximately 55MPH. I was using Chevrolet SuperCruise. I tried turning off super cruise with the super cruise button. It did not turn off, tried pressing cruise control button, nothing, tried the cancel button, nothing, pressed brakes and would not turn off. Truck started slowing in very heavy traffic, it turned hazards on. I was finally able to get it turned off. I have reported to dealer, no surprise they didn't answer, left message at 9 am this morning, no call back. I have made a report to GM. I no longer feel safe putting my family in this truck. This truck has been in shop several times for "Service driver assist", no on-star, no cellular data, extremely slow infotainment system and no supercruise available. The truck at last visit for the service driver assist took more than 2 week. I was told a camera and a software update were performed. The issues have persisted. The super cruise event yesterday was the first occurrence of this type. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716008February 5, 2026
ELECTRICAL SYSTEM
The vehicle’s wireless Apple CarPlay system forces the iPhone to connect to the truck’s built-in Wi-Fi network, which does not provide internet access. When connected, iPhone cellular data is blocked, resulting in frequent loss of navigation, traffic updates, and streaming services while driving. There is no option in the vehicle settings to disable the Wi-Fi or force cellular use. Multiple troubleshooting steps have been attempted, including iPhone network resets, Wi-Fi assist, toggling data settings, and re-pairing CarPlay, all without success. This design flaw creates a safety concern because navigation and real-time traffic information can fail unexpectedly, requiring driver distraction to troubleshoot or rely on a handheld device. The issue appears to be a firmware or design limitation of the infotainment system, not a defect with the phone. Using wired CarPlay resolves the issue, but wireless CarPlay as advertised consistently blocks cellular data. I am filing this complaint to report a persistent connectivity and safety problem that affects all users of wireless CarPlay on this vehicle model. The inability to access real-time navigation and traffic data while driving is a clear distraction and could contribute to unsafe driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714628January 31, 2026
ENGINE, POWER TRAIN
Transmission warning light came on the dash saying may not be able to shift soon. I dropped of at the dealer and they said they were backed up on that department I would have to leave it there and they would diagnose in a week and let me know. Still waiting 6.2 zr2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712950January 23, 2026
AIR BAGS, SEAT BELTS
The contact owns a 2025 Chevrolet Silverado. The contact stated that while driving at 35 MPH for an unknown reason, a 2008 Honda Odyssey, making a turn, swerved in front of the vehicle, and a crash occurred. There were no warning lights illuminated. The driver struck the steering wheel and sustained a concussion, and had a severe strain, shoulder injuries, and an eye injury. The passenger sustained a fractured sternum, a concussion, and neck and pelvis injuries. They were transported to the emergency room at the hospital. The airbags did not deploy. The seat belts failed to restrain the occupants. A police report was filed. There was no reported fire. The vehicle was towed to an auto shop. The local dealer was contacted, who confirmed there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 2,300.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11710900January 14, 2026
STRUCTURE:BODY
My 2025 Chevrolet Silverado 2500HD LT (new vehicle, low mileage) has a persistent water intrusion/leak into the cab interior. Water appears at the top of the headliner/ceiling, specifically around the overhead console where the HomeLink garage door opener buttons and map lights are located. This occurs after rain events, heavy precipitation, and results in visible wetness, dripping, and staining on the headliner fabric in the front overhead area. The leak is repeatable under wet conditions. It strongly suggests entry through the roof-mounted shark fin antenna (OnStar/XM/GPS antenna) seal or possibly the windshield-to-roof junction, as water migrates forward along the headliner to the overhead console area. This is a known issue pattern in prior GM trucks (e.g., 2014–2019 models with TSBs for shark fin antenna leaks causing headliner/overhead console drips), though not yet documented as widespread on the 2025 HD models. I took the vehicle to an authorized Chevrolet dealer for diagnosis and repair under warranty. The dealer performed an inspection but stated they could not replicate the leak during their test and therefore declined to perform any repairs, noting “unable to duplicate” on the repair order. Despite the waterline in the headliner and explaining the conditions (e.g., after heavy rain), no further action was taken. The issue continues to recur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710578January 13, 2026
ENGINE
Catastrophic Engine Failure - 4500 miles Driving on the highway, truck suddenly lost power (limp mode) and started flashing warning related to low power and oil level issues. The vehicle was towed, and spent 43 days in the shop waiting for a complete engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710512January 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Driving south on I95 under normal condition. After driving for about a hour truck started smoking under the hood. I pulled over and turned off vehicle. I released the latch to open hood. When I got out of the vehicle to lift the hood there were flames coming from both sides of the hood. I did not lift the hood. I moved away from the vehicle and called 911. Police and fire department responded and extinguished the fire. Vehicle was a total loss. GM indicates they will not investigate the cause and I should work through my insurance company for compensation.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11710086January 10, 2026
ENGINE
The thrust bearing of 3.0l diesel engine is out of spec engine knocking there was no check engine lights on. The safety of this problem is I was at the cancer facility with my other half while she was getting chemotherapy when this started so I left her there went home and got are other vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709269January 6, 2026
POWER TRAIN
Supposedly The oil cooler ended up failing causing oil to be pumped into the cooling system at 26000 miles 8 months after purchase. A low oil message popped up upon start up looked under the hood a noticed no oil on the dip stick and a coolant reservoir full of jet black oil (supposed to be a bright red) and a fluid level higher than the normally observed coolant level. Thankfully happened in my drive way. It could have left me stranded had the engine completely run out of oil/overheated etc. Had the coolant reservoir broke/cracked due to the extra pressure and added volume in the coolant system it would have leaked a coolant/oil mixture in the engine bay around hot components of the motor. (potential fire hazard in my opinion) thankfully was able to get it towed to the dealer before any major leaks of the coolant system or catastrophic damage (that I know of) occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708970January 5, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
infotainment center and navigation and Bluetooth with phone problem started on the way home from the dealer same day it was purchased , 3.0 diesel engine failed at 7000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708982January 5, 2026
ENGINE
Was driving home from going to dinner on Jan 4th Sunday lower acceleration than usual . Did not think anything about it got up on the 5th January 2026 to goto work got on the interstate and a message power decline drove carefully. I changed direction and started driving to the dealership right as I got to the stop light by the dealership I got a message low oil pressure turn engine off. At which time the dealership checked the truck said the oil pump faulted and caused the engine to burn up,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707963December 31, 2025
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado