Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10873819June 13, 2016
SERVICE BRAKES
1ST INCIDENT - VEHICLE IN MOTION AT LOW SPEED, ANTI-LOCK BRAKES ACTIVATE AND PREVENT VEHICLE FROM STOPPING, RAN INTO GARAGE DOOR 2ND INCIDENT - AFTER 1ST INCIDENT, CAR SHOP REPLACED ABS MODULE. SAME SITUATION. VEHICLE IN MOTION AT LOW SPEED, ANTI-LOCK BRAKES ACTIVATE AND PREVENT VEHICLE FROM STOPPING, RAN INTO CAR IN PARKING LOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10873388June 9, 2016
SERVICE BRAKES
ONE OF THE REAR BRAKES STOPPED WORKING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871771June 1, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE LOW SPEED ABS ENGAGEMENT INCREASED THE STOPPING DISTANCE AND THE CONTACT COULD NOT STOP THE VEHICLE. THE CONTACT ALMOST CRASHED INTO THE GARAGE DOOR BUT WAS ABLE TO STOP THE VEHICLE BEFORE A CRASH OCCURRED. THE CONTACT RELEASED THE BRAKE PEDAL AND RE-APPLIED PRESSURE TO THE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,652. UPDATED 07/12/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870694May 24, 2016
SERVICE BRAKES
WHEN POSITIONING MY TRUCK TO HOOK UP MY 5TH WHEEL CAMPER I LOST MY BRAKES. THERE WAS NO WARNING OF ANY KIND AND I WASN'T SURE UNTIL I GOT OUT AND SAW THE PUDDLE . EVEN AFTER MOVING THE TRUCK AN LOSING MORE FLUID THERE WAS STILL NO WARNING. I HATE TO THINK IF HAD HOOKED UP AND BEEN DOWN THE HIGHWAY WHEN CORRODED METAL LINES BLEW OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863446May 5, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND MADE IT VERY HARD TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES LINES FAILED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861109April 24, 2016
UNKNOWN OR OTHER
TRAILER RELIEVER HITCH BENT AFTER NORMAL USE TOWING TRAVEL TRAILER. PROPER WEIGHT DISTRIBUTING HITCH WAS BEING USED ON INTERSTATE HIGHWAY. WINDS MAY HAVE BEEN CONTRIBUTING FACTOR. HITCH MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859920April 17, 2016
ENGINE
THE GLOW PLUGS AND FUEL INJECTORS FAIL PREMATURELY I WAS TOLD BY THE LOCOL SERVACE MANAGER THAT THERE WAS PLENTY OF TIME TO GET THE REPAIRS BUT A FEW WEEKS LATER WHEN I BROUGHT IT IN FOR THE SUPPOSED FREE REPAIRS THEY TELL ME THE TIME FOR MINE IS OVER ITS TOO OLD. WHEN NO ONE HAD SHOWED ME A PRINT OUT AND THE COMPANY I BOUT IT FROM NEVER DISCLOSED THE ISSUE. IF THE VEHICLE STALLS IN TRAFFIC IT COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837591February 22, 2016
SERVICE BRAKES
RUSTY BRAKELINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836573February 17, 2016
SERVICE BRAKES
I PURCHASED THE TRUCK FROM THE DEALER, WITH 230,000 MILES ON SHORTLY AFTER PURCHASE AS I BRAKED TO STOP THE PEDDLE WOULD STIFFEN AND PURR... AND THE VEHICLE WOULD NOT STOP, RUNNING INTERSECTIONS AND PARKING SPOTS. CAUSING NEAR ACCIDENTS. II LEARNED THIS WAS RELATED TO BRAKE ANTILOCK SYSTEM. DEALER SAID THEY DONE THE RECALL PROCEDURE TO CLEAN SENSORS AND AVOIDED ANY FURTHER CONCERNE EXPRESSED. I CHECKED WITH OTHER DEALERS WHO HAD THE SAME DENIAL REACTION, THE INITIAL DEALER HAD DONE CHECKS TO ALL CHASIS AND COMPONANT CHECKS, I NOTICED A MILD GROWL WHEN IN FOUR WHEEL DRIVE BUT DROVE WELL OTHERWISE. I INSPECTED THE WHEEL SENSORS AND THEY WERE CLEAN I LEARNED THE RELUCTOR RING WHICH TRIGGERS THE SENSORS ARE WITHIN THE FRONT WHEEL BEARINGS I HAD ONE OIL SERVICE DONE BY ANOTHER GARAGE WHO DID A 21 POINT CHECK BUT NEGLECTED TO TELL ME OF THE APPARENT WEAR. AFTER ABOUT FIFTEEN MONTHS THE LEFT FRONT WHEEL BEARING BEGAN TO FAIL WHILE DRIVING CAUSING A EXTREME GROWL, I THEN HAD IT CHECKED BY A SERVICE GARAGE WHO CLEARLY IDENIFIED THE EVIDENT WEAR ON BOTH FRONT WHEEL BEARINGS, I HAD THE BEARINGS BOTH CHANGED ALONG WITH A LOWER BALL JOINT ALONG WITH BOTH FRONT AXLE SHAFTS, DUE TO MILD LEAKING BOOTS. THIS THEM STOPPED THE HARD PEDDLE AND BRAKE FAILURE WHEN STOPPING. THE DEALER KNEW OF THE WEAR AND IGNORED THE DANGER. THE DEALER SHOULD NOT BE ALLOWED TO SELL A VEHICLE IN THIS CONDITION . THE TRUCK DOES DRIVE WELL NOW. BUT I STILL HAVE A VERY MILD GROWL IN THE LEFT FRONT,BUT WITH THE AXLES NEW THE NOISE IS COMING FROM THE DRIVE CASE, ONLY WHEN IN FOUR WHEEL DRIVE. ( WHILE THE BRAKE PROBLEM EXISTED I ADJUSTED MY DRIVING PRACTICE AND LIMITED MY USE OF VEHICLE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836321February 16, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
EXCESSIVE CORROSION ON BRAKE AND FUEL LINES. HAD A METAL LINE BLOW OUT NEAR REAR DRIVER SIDE WHEEL CAUSING DRIVER TO HAVE TO USE TRANSMISSION AND HOLDING PARKING BRAKE RELEASE HANDLE WHILE USING E-BRAKE WHILE STEERING WITH ONE HAND. UPON SPLICING IN A SECTION OF REPLACEMENT TUBING, I NOTICED THE FUEL RETURN LINE FROM THE ENGINE TO THE TANK IS CORRODED SEVERELY TOO. I HAD A SECTION OF FUEL LINE FALL APART UPON REPLACING A FUEL FILTER AND SPLICED IN A RUBBER FUEL HOSE WITH CLAMPS TO GET A FUEL FILTER REPLACED. WHEN THE FUEL LINES RUPTURE, THERE IS A CHANCE OF FIRE FROM THE EXHAUST OR HOT BRAKE DRUMS. WAS ADVISED BY MECHANIC THAT I NEED TO SELL TRUCK AS IT HAS 18-24 MONTHS LEFT WITHOUT PROPER AND EXPENSIVE REPAIRS BEING MADE. RARELY GETS UNDERBODY WASH AS A QUALITY WASH IS FAR AWAY AND WAS ADVISED THAT THE RUST IS PROBABLY HOLDING IT TOGETHER AND ADVISED NOT TO KNOCK OFF ANY MORE RUST AS IT WOULD ACCELERATE FURTHER CORROSION. WAS ADVISED A WASTE OF TIME TO USE RUST REFORMER OR UNDERCOATING. I NOTICED THIS STATIONARY AS THE VEVICLE WAS MAKING SQUEAKING SOUNDS FROM THE REAR AXLE HUB ON DRIVER SIDE (SAME LINE THAT BLEW) AND FIGURED HANGING CALIPER SO I DID A FULL BRAKE PEDAL PRESS AND FELT THE PEDAL GET SPONGY AND DROP ANOTHER 1" TOWARD FLOOR. I OPENED DOOR, HUNG OUT LOOKING UNDER TRUCK AND PRESSED PEDAL AGAIN TO SEE FLUID POURING FROM REAR AXLE AREA. DROVE IT 30 MILES WITH NO SERVICE BRAKES TO GET TO THE GARAGE USING ONLY E-BRAKE AND 3,2,1 AND NEUTRAL RANGE OF TRANSMISSION TO BE ABLE TO STOP IF NEEDED. ALSO WAS ADVISED ABOUT FUEL TANK STRAP AND THAT I WOULD NEED A FLAME CUTTER TO CHANGE THE FUEL PUMP AS TRUCK BED BOLTS LOOKED HORRIBLE OR WOULD NEED TO CUT TANK STRAPS DEPENDING ON HOW MUCH FUEL IS IN THE TANK. THE "ANNUAL UNDERBODY WASH" MOST OWNERS MANUALS RECOMMEND IS INSUFFICIENT TO PREVENT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824010February 3, 2016
TIRES
DRIVING AT 55 MPH ON HWY 528 ABOUT 20 MILES EAST OF ORLANDO, THE TRUCK BEGAN TO SHAKE AND THEN WE SUFFERED A CATASTROPHIC TREAD SEPARATION OF OUR REAR DRIVER'S SIDE TIRE. WE WERE TRAILERING A CAMPER AT THE TIME. BY THE TIME I WAS ABLE TO BRING THE TRUCK TO A STOP ON THE SHOULDER OF THE HIGHWAY WE HAD SUSTAINED CLOSE TO $3000 WORTH OF DAMAGE TO THE REAR DRIVER'S SIDE FENDER AND WHEEL WELL. THIS WAS THE 2ND KUMHO LT 245/75 R16 OF THE SET THAT HAD A SEPARATION. THE FIRST ONE WE WERE ABLE TO SLOW DONE IN TIME TO PREVENT ANY DAMAGE TO THE VEHICLE. THE TIRES ONLY HAD 18000 MILES ON THEM AND INFLATION PRESSURES HAD BEEN CHECKED WITHIN 24 HOURS OF THE INCIDENT EACH TIME. AFTER CALLING KUMHO SEVERAL TIMES AFTER THE 1ST INCIDENT, THEY GAVE A 67 DOLLAR CREDIT ON THE TIRE. THE SECOND TIME THEY HAVE NOT RETURNED MY MULTIPLE PHONE CALLS. I HAVE NOW REPLACED AND KEPT THE REMAINING TIRES OF THE SET. I KEPT THEM HOPING THAT NHTSA WOULD TAKE THEM FOR TESTING. I FILED A COMPLAINT BY PHONE WITH NHTSA ON 11/3015 AND MEKO TOLD ME I WOULD BE RECEIVING FORMS IN THE MAIL TO COMPLETE THE COMPLAINT. IT HAS NOW BEEN OVER 2 MONTHS, AND I HAVE NOT RECEIVED ANYTHING FROM YOU! MY COMPLAINT # WAS 10807471. THESE ARE DANGEROUS FAULTY TIRES AND NEED TO BE RECALLED. SOMEONE NEEDS TO HOLD KUMHO RESPONSIBLE FRO THESE TIRES BEFORE MORE LIVES ARE LOST SECONDARY TO CATASTROPHIC SEPARATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824094February 3, 2016
SERVICE BRAKES
CORROSION AND FAILURE OF METAL BRAKE LINE DIRECTLY BELOW LEFT FRONT DOOR. VERY POOR DESIGN AS TUBES ARE BEHIND A DOUBLE LOOP OF CHASSIS WIRING CAUSING BUILDUP OF DIRT AND MOISTURE RESULTING IN PREMATURE FAILURE. FAILED WHEN BACKING OUT OF THE DRIVEWAY AND THANK GOD I WAS NOT ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823804February 2, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
ALL MY BRAKE LINES ARE CORRODED/RUSTING OUT. ONE LINE ALREADY HAD TO BE REPLACED. VERY DANGEROUS. ALL MY FUEL INES ARE STARTING TO CORRODE AND APPEAR TO REQUIRE REPLACEMENT SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823322January 31, 2016
ENGINE
4 BROKEN EXHAUST MANIFOLD BOLTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823320January 31, 2016
SERVICE BRAKES
WHILE APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. NO WARNING OF ANY KIND. LUCKY FOR ME NO TRAFFIC WAS COMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823108January 29, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822521January 27, 2016
SERVICE BRAKES
BRAKE LINES RUSTD OUT. MAKING MY TRUCK LOOSE BRAKE FLUID AND HAD TO BE REPLACE,. SERIOUS PROBLEM, LUCKY I DID NO HAVE AN ACCIDENT. RUST ETC, ALL OVER THE REST OF THE BRAKE SYSTEM, VERY COSTLY, $$$$$, I WAS DRIVING DOWN A STREET SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819155January 9, 2016
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818745January 7, 2016
STRUCTURE:BODY, SERVICE BRAKES
CHEVY RUST. BRAKE LINES RUSTED OUT COMPLETELY AND FAILED - HAPPEN AT SLOW SPEED NO ONE INJURED. SHACKLED BROKE OFF AND HIT BOTTOM OF BED WITHOUT TOWING. FRAME IS RUSTED OUT. NEIGHBOR HAS SIMILAR VEHICLE WITH SAME PROBLEMS (PUT JACK ON FRAME AND IT WENT THROUGH THE FRAME.) MANY COMPLAINTS ONLINE ABOUT THESE VERY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818424January 6, 2016
EXTERIOR LIGHTING
WHILE DRIVING ON TWO LANE COUNTRY HIGHWAY AT 55MPH LOW BEAM HEAD LIGHTS WENT OFF. AFTER A FEW SCARY SECONDS I WAS ABLE TO FIND A SAFE PLACE TO STOP. I TRIED SEVERAL THINGS AND DISCOVERED THAT THE HIGH BEAMS STILL WORKED. I PROCEEDED TO MY DESTINATION DEFECTIVE MULTI FUNCTION SWITCH. INTERNET TELLS ME I AM ONE OF MANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado