Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11420312June 9, 2021
POWER TRAIN
Wife was headed to town when the truck started bucking and surging then leaving her stranded along side the road. NO MIL on until 5 mins after the bucking and surging started. called GM and basically said oh we will just fix it. Didn't care since we were able to start it back up and drive it home and then have it towed to the retailer next day. Truck has 6000 miles on the odometer. GM knows they have an issue as Service manager explained tech tips they have on this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420118June 8, 2021
AIR BAGS
The air bag light and service restraint message came up constantly, it seem like it would self clear, then come right back. Truck had only 250 miles on it when it started, it is still at the dealer waiting for parts. They told me it was because of corrosion (in a brand new truck)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419716June 4, 2021
ENGINE
Transmission slipped then went limp at 35-40 mph. Truck would not accelerate at all. Had towed back to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418752May 27, 2021
ENGINE
Engine started to backfire/pop through the intake while driving. I had it towed to the dealership as it wasn't drive-able. They told me it was major engine failure, broken valve spring or bad lifter but won't be sure until the engine is torn down. I was driving on the interstate and the engine immediately started popping which slowed me down drastically. This was on an interstate road where there is a lot of traffic and it is higher speeds than regular roads. I was afraid of being hit from behind before I could pull of the road. The dealership confirmed it has major failure but have not inspected it yet. There was no symptoms/warnings or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418138May 22, 2021
ENGINE
While driving down the interstate about 450 miles into my trip, my engine started missing and knocking. I pulled off on the next exit, about 2 miles, to call for a tow. The repair from the dealership states: "CS: CUSTOMER STATES STARTED KNOCKING AND WOULD NOT ACCELERATE. Caused by verified customer complaint- heard loud ticking/knocking noise coming from the left bank- removed [left bank] valve cover and cranked engine and found the cylinder #3 intake rocker arm wasn't moving. Upon disassembly found the #3 exhaust push rod bend." The invoice shows the replaced the following: Installed 12680871 :SL-N-Lifter (00459-BPCKT) Qty: 8 Installed 12622325 :SL-N-GASKET (00289-CT) Qty: 1 Installed 12657093 :SL-N-GASKET (03270-CKT) Qty: 1 Installed 11611976 :SL-N-BOLT (00293-CKT) Qty: 1 Installed 11546959 :SL-N-BOLT (00293-CKT) Qty: 9 Installed 12664915 :SL-N-GUIDE (00439-CT) Qty: 2 Installed 12619787 :SL-N-GASKET (00423-CKT) Qty: 1 Installed 12619828 :SL-N-ROD (00426-CKT) Qty: 1 Installed 12346290 :N-COOLANT (08800-BOPCKT) Qty: 1 Installed 19419227 :SL-N-FILTER (01836-BOPCKT) Qty: 1 Installed 19352900 :N-OIL (08800-BOPCKT) Qty: 8 Installed 12679462 :SL-N-PIPE (03163-CT) Qty: 1 Installed 12677002 :SL-N-PIPE (03163-CT) Qty: 1 removed air intake- fuel lines- valve cover- exhaust manifold- cylinder head- lifter guides and lifters- replaced bank one lifters and carriers, and #3 exhaust push rod, reassembled in reverse order and test drove 30 miles. vehicle is operating as designed" Mileage in: 8008 Mileage out: 8035 The dealership had someone drive my truck back to me from Brewton, AL to Clinton, TN on 05/20/2021). I drove my truck to see how it felt. I immediately smelled antifreeze, but the temperature gauge read 210 which is normal. Upon accelerating up hill, I thought I felt a miss in the engine. When I arrived at the Clinton, TN dealership, the technician plugged in the code reader and it showed a misfire in the engine. I left the truck with them and they gave me a loaner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416218May 11, 2021
ELECTRICAL SYSTEM
AFTER TWO WEEKS OF OWNERSHIP, THE REAR CAMERA HAS STOPPED WORKING. INSTEAD, I RECEIVE AN ERROR MESSAGE. THERE ARE NO SHORTAGE OF COMPLAINTS LIKE THIS ON VARIOUS MODEL CHEVROLET FORUMS. MOST 2020/2021 CUSTOMERS INDICATING THERE HAS NOT BEEN RESOLUTION OR SPECIFIC ISSUE IDENTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415357May 6, 2021
SERVICE BRAKES, STEERING, BACK OVER PREVENTION: WARNINGS
BOUGHT THE TRUCK 2 WEEKS AGO AND PUT 500 MILES ON IT. UPON ENTERING I GOT AN ALERT ON THE DASH SAYING ESC POWER STEERING FAILURE, PARKING SENSOR FAILURE AND ABS FAILURE DRIVE WITH CAUTION. ALL THESE ALERTS HAPPENED WHILE THE VEHICLE WAS PARKED AND BARELY TURNED ON. SURE ENOUGH I TRY TO TURN THE STEERING WHEEL AND THE POWER STEERING WAS OUT AND THE PARKING SENSORS WERE OUT. I DIDN'T TRY THE BRAKES SINCE I WAS NOT MOVING AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415045May 3, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING OFF FROM BEING STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SMART CHEVROLET CADILLAC BUICK GMC (3 SMART DR, WHITE HALL, AR 71602, (870) 543-2200) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, THE CONTACT WAS STILL AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. A COIL PACK WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414715May 1, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
GOT CEL CODE P25A2, C2A02, C2A03 3 TIMES NOW. FIRST TIME DEALERSHIP HAD NO IDEA (SUBURBAN CHEVY SANDY OR), SECOND TIME THEY REPLACED A WHEEL SPEED SENSOR. NOW THIS IS THE 3RD TIME AND THEY HAVE THE TRUCK FOR WHO KNOWS HOW LONG... TRUCK GETS THE CEL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413270April 21, 2021
ELECTRICAL SYSTEM, SUSPENSION
I LOST CONTROL OF THE VEHICLE WHEN THE ROAD BECAME BUMPY. THE VEHICLE WAS BOUNCING UP AND DOWN PITCHING FROM SIDE TO SIDE. I WAS DRIVING THE POSTED SPEED LIMIT. THIS HAPPENED ON THE DAY I BOUGHT THE VEHICLE AND I WAS ON MY WAY HOME FROM THE DEALERSHIP. AT FIRST I THOUGHT THE VEHICLE WAS ACTING LIKE THAT BECAUSE IT WAS NEW. NOPE. IT'S REAL. THE TRUCK BOUNCES AND PITCHES HARD EVERY TIME I HIT A BUMP IN THE ROAD. I EVEN DROVE BACK TO THE LOCATION WHERE IT HAPPENED ON THE FIRST DAY THAT I BOUGHT IT AND SURE ENOUGH THE VEHICLE ACTED THE SAME WAY. THE ENTIRE TRUCK SHAKES AND BOUNCES VIOLANTLY WHEN I GO OVER BUMPS. I'M TALKING ABOUT EVERY THING. THE SECOND THING IS THAT WHEN THE VEHICLE WARMS UP IT STARTS HUMMING LIKE AN ELECTRICAL TYPE OF HUM OR NOISE. THE HUMMING IS COMING FROM THE PASSENGER SIDE OF THE VEHICLE AND I CAN HEAR EVEN WHEN I'M STANDING OUTSIDE OF THE VEHICLE ON THE PASSENGER SIDE. THE TRANSMISSION SLIPS WHEN I SLOW DOWN AND SPEED UP AGAIN. THE VEHICLE THAT I AM DRIVING IS DANGERIOUS AND SHOULDN'T BE ON THE ROAD. CITY STREET OR HIGHWAY DOESN'T MATTER IN MY CASE. THE TRUCK WILL VIOLENTLY SHAKE AT THE POSTED SPEED LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406248April 3, 2021
STEERING
PARKED TRUCK IN MY GARAGE OVERNIGHT. CAME OUT THIS AFTERNOON TO START UP AND GOT THE WARNING MESSAGE 'POWER STEERING ESC' SHUT IT DOWN, RESTARTED THE TRUCK FIVE TIMES SAME MESSAGE. SILVERADO 1500 HAS APPROXIMATELY 3497 MILES ON IT. RST MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406258April 3, 2021
ENGINE
MY TRUCK WILL NOT START RANDOMLY. THE TRUCK WILL CRANK BUT WON'T FIRE. IF I WAIT A WHILE IT WILL EVENTUALLY START. I TOOK IT TO THE DEALER AND WAS TOLD THAT THEY COULD NOT RECREATE IT. NO CHECK ENGINE LIGHT ON AND NO ERROR CODES NOTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404449March 23, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE NEW GM 2021 TRAILER LIGHTING MODULE AND/OR SYSTEM IS DEFECTIVE. IT FAILS A PRE-CONNECTION TEST WITH TESTER, GIVES "CHECK TRAILER WIRING" WARNING ON DASH WITHOUT A TRAILER CONNECTED AND TURNS OFF ANY TRAILER LIGHTING CONNECTED WITHOUT WARNING ON THE ROAD, WITHOUT BLOWING A FUSE. THIS PROBLEM IS MUCH LIKE THE TSB REPORT #20-NA-198 FOR EARLIER MODELS. THIS ISSUE WAS ADDRESSED BY THE DEALER BY REPLACING THE MODULE, BUT THE PROBLEM HAS RE-OCCURRED WHILE ON THE ROAD CAUSING A ROAD SAFETY ISSUE (NO TRAILER LIGHTING), SOME TIMES WITHOUT WARNING. THE DEALER DOESN'T KNOW WHAT ELSE TO DO AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403831March 19, 2021
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
THE INITIAL CALL IN FOR SERVICE IT WAS TAKEN IN ON 12292020/MILEAGE 1020 FOR A OIL CHANGE AND A CLUNKING NOISE COMING BACK FROM THE REAR END AT LOW SPEEDS, WHILE TURNING AND GOING OVER BUMPS AT ALL SPEEDS. THE DEALERSHIP WAS ABLE TO HEAR THE NOISE AND ADVISED THAT THEY CANNOT FIND OUT WHERE THE NOISE IS COMING FROM. THE DEALERSHIP ADVISED THAT THEY SUBMITTED A TICKET TO GM FOR THE NOISE. ON 03022021/MILEAGE 2797 THE TRUCK WAS TAKEN BACK INTO THE DEALER FOR THE SAME NOISE BECAUSE ITS GETTING LOUDER. THE DEALER AGAIN SAID THAT THEY HEARD THE NOISE BUT CANNOT FIGURE IT OUT. THEY ADVISED THAT THEY SUBMITTED ANOTHER TICKET WITH GM WAITING TO HEAR BACK FROM THEM THEY CLOSED OUT THE TICKET ON 03102021 WITH NO ANSWER FROM GM. I HAVE ALSO CALLED GM CUSTOMER SERVICE AND SPOKE WITH ON 03102021, AND TOLD ME TO CALL THEM BACK BECAUSE THEY HAD TO TRY AND LET THE DEALER RESOLVE THE ISSUE AND THE DEALER IS WAITING TO HEAR FROM GM. THE DEALER DID ADVISE ME THAT THERE WAS A SERVICE BULLETIN FOR 2020 CHEVY 1500 PICK UPS BUT NOTHING FOR 2021S SO THEY CAN DO NOTHING YET, THE SOUND SOUNDS LIKE TO ME THAT THE AXELS ARE GOING TO COME LOOSE OR THE SUSPENSION IS GOING TO DROP. I AM AFRAID TO DRIVE THE VEHICLE FEARFUL THAT SOMETHING IS GOING TO COME OFF OR THE SUSPENSION IS GOING TO DROP IF I ATTEMPT TO TOW SOMETHING. THUS CAUSING PAIN, INJURY OR DEATH TO MYSELF OR ANOTHER INNOCENT PARTY. I AM CONSIDERING TAKING IT TO ANOTHER DEALER AGAIN TO SEE WHAT THEY SAY, BUT I FEEL THIS IS SAFETY CONCERN ALL PEOPLE WHO ARE HEARING THIS NOISE ON THEIR 2021 CHEVY PICK UPS. I ALSO WOULD LIKE TO ADD THAT THIS TRUCK HAS NO SUSPENSION MODIFICATIONS OF ANY TYPE AND IS ALL STOCK. THANK YOU FOR TAKING THE TIME TO LOOK INTO THIS. ALSO ATTACHED ARE THE WORK ORDERS FROM THE CHEVY DEALERSHIP. THANK YOU AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403003March 15, 2021
ENGINE, POWER TRAIN
----WARNING LIGHT FLASHING AT 103 MILES ON VEHICLE ,, DEALER RESET ----450 MILES ON VEHICLE STALLING ,,WARNING LIGHTS ECM - ENGINE SYSTEMP2635 THE ENGINE AND TRANSMISSION SYSTEM IS NOT PERFORMING AS EXPECTED. AN ISSUE HAS BEEN DETECTED IN THE FUEL MANAGEMENT SYSTEM USED TO MAINTAIN, CONTROL AND MONITOR FUEL CONSUMPTION. IF THE CHECK ENGINE LIGHT IS FLASHING, A MISFIRE CONDITION HAS BEEN DETECTED. A MISFIRE INCREASES VEHICLE EMISSIONS AND COULD DAMAGE THE EMISSION CONTROL SYSTEM ON THE VEHICLE. PLEASE REDUCE VEHICLE SPEED, AVOID HARD ACCELERATIONS, AVOID STEEP UPHILL GRADES, AND REDUCE ANY CARGO LOADS SUCH AS A TRAILER. IF THE VEHICLE IS CONTINUALLY DRIVEN WITH THE CHECK ENGINE LIGHT ON, THE EMISSION CONTROLS MIGHT NOT WORK AS WELL, THE VEHICLE FUEL ECONOMY MIGHT NOT BE AS GOOD, AND THE ENGINE MIGHT NOT RUN AS SMOOTHLY. THIS COULD LEAD TO FUTURE REPAIRS. VEHICLE WAS TOWED TO MALTBIE CHEVY AND HAS BEEN THERE SINCE FEB 24TH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399837March 8, 2021
STRUCTURE
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE IN THE VEHICLE THE CONTACT HAD DROPPED HIS BANK CARD IN BETWEEN THEIR SEAT AND CENTER CONSOLE. WHEN THEY REACH FOR THE CARD THEY FELT A SHARP OBJECT IN BETWEEN THE SEAT AND THE CENTER CONSOLE WHICH CAUSED THE CONTACT TO CUT THEIR RIGHT HAND WHICH CAUSED THE CONTACT TO RECEIVE 7 STICHES. MEDICAL ATTENTION WAS NEEDED TO FOR THE INJURY. THE CONTACT TOOK VEHICLE TO A LOCAL DEALER KELLER MOTORS ( 700 CADILLAC LN, HANFORD, CALIFORNIA 93230) WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 934.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11397267February 22, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON THURSDAY FEB 18TH IS WAS SNOWING WHEN I LEFT WORK, DROVE AROUND THE BELTWAY APPROXIMATELY 30 MILES GOING ON AVERAGE 30-40 MPH.NO ISSUES JUST BAD ROADS. RIGHT AFTER I LEFT THE HIGHWAY AND TURNED ON TO A MAIN ROAD, I WAS APPROXIMATELY 1 MILE ON THAT ROAD IN THE MIDDLE LANE DRIVING STRAIGHT AT ABOUT 25-30 MPH WHEN MY NEW 2021 SILVERADO (5000 MILES) LOSS POWER. THE BATTERY AND CHECK ENGINE LIGHT CAME ON WITH NO ENGINE POWER. AS THE VEHICLE WAS COASTING ATTEMPTED TO GET OFF THE MAIN ROAD, BUT DIDN'T MAKE IT DUE TO THE SNOW COVERED ROADS AND SLUSH. ENDED UP IN A MERGE LANE STILL IN TRAFFIC AND WAS ALMOST HIT NUMEROUS TIMES. TRIED TO RESTART AND GET TO A SAFE LOCATION, BUT WHEN PUSHING THE START BUTTON THE SILVERADO WOULD CRANK EXTREMELY LONG PERIOD OF TIME AND THEN FINAL CUTOUT. WAS ON THE PHONE WITH ON STAR WHERE THEY PUT ME IN CONTACT WITH THE LOCAL POLICE DEPARTMENT WHO NEVER SHOWED AND THEN LEFT ME A MESSAGE THEY WERE COMING OUT DUE TO THE INCLEMENT WEATHER. THANKS. AFTER TALKING WITH POLICE DISPATCH ON STAR SETUP A TOW TRUCK, BUT GAVE THEM THE WRONG ADDRESS WHICH WAS MORE THAN AN HOUR AWAY FROM MY LOCATION. ONCE BACK ON THE PHONE ON STAR STATED THEY HAD TO CALL THE SAME TOW TRUCK DRIVER/COMPANY WHICH OF COURSE HE WAS OVER AN HOUR AWAY. ONCE THE TOW TRUCK DRIVER ARRIVED 3 HOURS AFTER MY TRUCK BROKE DOWN HE SAID HE WAS ORIGINALLY ONLY 10 MINUTES FROM MY LOCATION PRIOR TO ON STAR SENDING HIM TO THE WRONG LOCATION. WHAT A MESS. HAVE A LOANER CAR BECAUSE I HAVE BEEN TOLD A FUEL PUMP IS ON NATIONAL BACKORDER. ALSO THAT THEY WILL BE REPLACING THE VALVE SPRINGS WHICH IS ANOTHER ISSUE I THINK? HOPING TO KNOW MORE THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397162February 21, 2021
EXTERIOR LIGHTING
I JUST BOUGHT MY NEW SILVERADO YESTERDAY, AND WHEN I DROVE IT FOR THE FIRST TIME AT NIGHT I REALIZED THAT THE INFOTAINMENT DISPLAY STAYS EXTREMELY BRIGHT EVEN WHEN THE INSTRUMENT CLUSTER IS DIM. THIS IS DANGEROUSLY DISTRACTING WHILE DRIVING AT NIGHT. THE MODEL I HAVE DOES NOT GIVEE AN OPTION TO ADJUST THE INFOTAINMENT SCREEN SEPARATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395222February 8, 2021
SEAT BELTS
TL* THE CONTACT OWNS A 2021 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND FRONT PASSENGER'S SIDE SEAT BELTS FAILED AND WOULD NOT PROPERLY SECURE THE OCCUPANTS. IN ADDITION, THE REAR DRIVER'S SIDE SEAT BELT WAS ALSO FAULTY AND THE MIDDLE SEAT BELT STRAP HAD TWISTED AND BECAME EMBEDDED BETWEEN THE SEATS. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394741February 4, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I'M HAVING A SEVERE PROBLEMS WITH THE EXTREMELY LARGE SIDE MIRRORS CAUSING A BLIND SPOT WITH CROSSING TRAFFIC. I BELIEVE I'M A VERY CAREFUL DRIVER TO AVOID ACCIDENTS, SO A COUPLE DAYS AFTER PURCHASING THE VEHICLE, I CAME TO AN INTERSECTION AND STOPPED TO MAKE SURE THERE WAS NO CROSSING TRAFFIC BEFORE DRIVING THROUGH. AS I BEGAN TO GO THROUGH THE INTERSECTION, I NEARLY PULLED OUT IN FRONT OF A CROSSING VEHICLE, A VEHICLE THAT WAS NO WHERE IN VIEW WHEN I STARTED TO GO THROUGH THE INTERSECTION. I WAS THINKING TO MYSELF WHERE DID THAT VEHICLE COME FROM? A FEW DAYS LATER I NEARLY DID THE SAME THING AGAIN, AND I REALIZED I WASN'T DOING ANYTHING WRONG, THAT IT WAS THAT HUGE SIDE MIRROR CREATING SUCH A HUGE BLOND SPOT THAT WHEN THE CROSSING VEHICLE IS AT A CERTAIN POINT THE MIRROR TOTALLY BLOCKS THE VIEW OF THAT VEHICLE. I AM REALLY WORRIED ABOUT HAVING AN ACCIDENT BECAUSE OF THIS LARGE MIRROR. I'M CONSIDERING GOING BACK TO THE DEALERSHIP TO SEE IF THE TRUCK CAN BE FITTED WITH A SMALLER MIRROR, BUT THERE IS PROBABLY A HUGE COST TO THE CUSTOMER. THERE MUST BE THOUSANDS OF PEOPLE WITH THIS TRUCK HAVING THE SAME PROBLEM. I DON'T THINK THAT I HAVE EVER COMPLAINED TO THENHTSA , BUT THIS IS VERY DANGEROUS AND I'M WORRIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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