Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#10926293November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE ROOF RAIL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE FRONT DRIVER SIDE SEAT BELT PRETENSIONER WAS ALSO DEPLOYED. THE WARNING INDICATORS WERE NOT ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A STORAGE LOT. THE CONTACT WAS LATER ABLE TO DRIVE THE VEHICLE TO AN AUTO BODY REPAIR SHOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926288November 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED INTO A PARKING LOT AND NOTICED THAT THE FRONT PASSENGER SIDE AXLE INDEPENDENTLY SHIFTED TO THE REAR OF THE CHASSIS, WHICH POTENTIALLY CAUSED A SPARK TO THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925916November 14, 2016
UNKNOWN OR OTHER
PASSENGER RIGHT FRONT VENT DOESN'T BLOW VERY MUCH AIR AT ALL TIMES... IT HAS NEVER BLOWED AS MUCH AIR AS THE OTHER VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925291November 10, 2016
UNKNOWN OR OTHER
THERE IS A ABNORMAL VIBRATION FELT FROM THE REAR END OF THE VEHICLE WHEN DRIVING AT SPEEDS ABOVE 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925015November 8, 2016
ELECTRICAL SYSTEM
THIS IS NOT A SAFETY ISSUE BUT I AM EXPERIENCING A PROBLEM WITH MY AUDIO SYSTEM IN THE 2016 SILVERADO 2500 HIGH COUNTRY TRUCK. THE AUDIO SEEMS TO GO IN AND OUT OF STEREO SOUND AND ALSO SSEMS TO BE CHANGING ITS EQUALIZATION PERIODICALLY. THERE DOESN'T SEEM TO BE AND RHYME OR REASON WHEN THIS HAPPENS; DOESN'T HAPPEN WHEN I HIT A BUMP, OR STOP SUDDENLY, OR ANYTHING LIKE THAT. THE SOUND SYSTEM WILL JUST RANDOMLY CUT IN AND OUT IN THE MANNER DESCRIBED ABOVE. IT IS MILDLY ANNOYING AND IF ANYONE KNOWS WHAT THIS COULD BE I'D APPRECIATE THE HEAD'S UP. IT'S BEEN TO THE DEALER FOR MAINTENANCE AND I ASKED THEM TO TAKE A LOOK AT IT WHICH OR COURSE, THEY DIDN'T FIND ANYTHING. I KNOW I'M WHINING BUT WHEN YOU SPEND $51K FOR A VEHICLE YOU WANT EVERYTHING TO WORK ON IT, RIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924047November 3, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I PURCHASED MY TRUCK IN AUGUST 2016. I NOTICED A VIBRATION FROM 70-80 MPH. VERY NOTICEABLE IN THE STEERING WHEEL AND MORE RECENTLY IN THE DRIVER SEAT. IT'S BEEN TO THE DEALER TWICE. THEY PICOSCOPED (SERVICE TOOL) TO ISOLATE THE VIBRATION. PERFORMED LOTS OF BALANCING, NEW TIRES, DRIVE SHAFT, DIFFERENTIAL (RING & PINION). VIBRATION MORE NOTICEABLE THAN EVER. BUT THEY CLAIM IT'S WITHIN SPEC. THEY HAVE A FIELD SERVICE ENGINEER MEETING MY CAR AT THE DEALER ON WEDNESDAY 11/09/2016, BUT THE DEALER IS ALREADY SETTING ME UP FOR DISAPPOINTMENT. THIS PROMPTED ME TO SEARCH ON LINE TODAY WHERE I FOUND "CHEVY SHAKES". THE STORIES MATCH MY EXPERIENCE COMPLETELY. I LOVE EVERYTHING ABOUT MY TRUCK UNTIL I HIT 75, THEN I BECOME SO INFURIATED THAT MY $50K TRUCK WITH 2,700 MILES APPARENTLY ISN'T GOING TO BE FIXABLE FROM WHAT I'VE READ. I WOULDN'T KNOW WHAT TO TELL A POTENTIAL BUYER IF FOR SOME REASON I HAD TO SELL IT. IT CLEARLY HAS A PROBLEM. IF I'M TOLD IT CAN'T BE FIXED, I WILL DEMAND MY MONEY BACK. I'M AT 75 EVERY DAY, AND THE VIBRATION ISN'T ONLY ANNOYING, BUT IT NUMBS YOUR HANDS FROM THE SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920421November 1, 2016
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
VEHICLE SHAKES AT SPEEDS ABOVE 60 MPH. THE SHAKE IS IN THE VEHICLE AND NOT IN THE STEERING WHEEL. TIRES HAVE ALL BEEN REPLACED UNDER WARRANTY AND PROBLEM STILL EXISTS. VEHICLE HAS APPROXIMATELY 1,200 MILES ON IT AND PROBLEM HAS BEEN APPARENT FROM INITIAL PURCHASE. VEHICLE HAS NOW BEEN TO DEALERSHIP 3 TIMES FOR APPROXIMATELY 10 DAYS IN TOTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919952October 28, 2016
TIRES
I PURCHASED A NEW, 2016 CHEVROLET SILVERADO 1500 IN AUGUST OF THIS YEAR. I HAVE BEEN DEALING WITH A VIBRATION RELATED PROBLEM AT HIGHWAY SPEEDS IN MY TRUCK. I HAVE ALSO FILED A COMPLAINT ON THE VEHICLE ON THIS SITE. AFTER DAYS OF FRUSTRATION WITH GM AND CONTINENTAL TIRE COMPANY, I CAME ACROSS ATTIRE RECALL FOR THE EXACT TIRE ON MY TRUCK GIVING ME THE SAME PROBLEM. I HAVE A HIGH SPEED VIBRATION. THE DEALER HAS COMPLETED A ROAD FORCE BALANCE THAT THEY SAY MEETS GM SPECS. THE SERVICE MANAGER AT THE DEALER SAYS HE TOO CAN FEEL THE VIBRATION, BUT HAS NO AUTHORIZATION TO PROCEED. IT HAS BEEN A DOG AND PONY DANCE FOR THE PAST FEW WEEKS. GM HAS DONE NOTHING TO FIX MY ISSUE. THERE IS A RECALL ON THE EXACT TIRES ON MY TRUCK FOR THE SAME ISSUE, BUT MY TIRES DO NOT FALL IN THE LOT OF TIRES RECALLED. I BELIEVE THERE IS STILL A MANUFACTURE DEFECT IN MY TIRES! THE RECALL NOTICE IS AS FOLLOWS:NHTSA CAMPAIGN NUMBER: 16T016000 . I HAVE LOGGED A COMPLAINT WITH CONTINENTAL. I HAVE VISITED DISCOUNT TIRE STORE IN WOODSTOCK GA. THEY ARE AN AUTHORIZED DISTRIBUTOR FOR CONTINENTAL. CONTINENTAL EXPECTS ME TO PAY FOR A NEW SET OF TIRES AND WAIT OR THEIR ANALYSIS TO DECIDE IF I WILL BE REIMBURSED. MEANWHILE, GM IS DOING NOTHING AS OF YET EXCEPT STALLING TO FIX THE PROBLEM. NO PARTS HAVE BEEN REPLACED. I AM FILING THIS COMPLAINT BECAUSE I BELIEVE THERE IS STILL AN ISSUE WITH THESE TIRES. THE DISCOUNT TIRE STORE MANAGER SAID HE HAD ANOTHER SILVERADO CUSTOMER WITH THE SAME TIRE AND COMPLAINT COME IN A WEEK PRIOR TO ME . THAT CUSTOMER WAS HAVING THE SAME ISSUES WITH A DIFFERENT DEALER HE PURCHASED THE TRUCK FROM. HOW MANY PEOPLE HAVE TO DIE BEFORE THE TIRE ISSUE IS ADDRESSED? WHO IS ACCOUNTABLE FOR MY WIFE TO TAKE TO COURT SHOULD IT HAPPEN TO ME? PLEASE LOOK INTO THIS IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918774October 25, 2016
POWER TRAIN, TIRES, WHEELS
I AM HAVING AN ISSUE WITH MY NEW 2016 SILVERADO AND A VIBRATION AT HIGHWAY SPEEDS. I TOOK THE TRUCK BACK TO THE DEALER WHERE IT WAS PURCHASED WITH AROUND 340 MILES ON IT. I WAS TOLD THEY COULD DO NOTHING UNTIL I HAD 1000 MILES ON THE TRUCK (THEY STATED THEY COULD NOT GET PAID BY CHEVY FOR WARRANTY ITEMS). THAT TICKET STATED THEY REBALANCED MY TIRES. THIS HAD NO CHANGE. I TOOK THE TRUCK BACK AFTER 1000 MILES. THE DEALER DID A ROAD FORCE BALANCE. THIS HELPED VERY LITTLE. NOW, AT 1345 MILES, IT IS BACK IN THE SHOP. THEY STATE THEY WILL DO A PICOSCOPE ON THE TRUCK AND CHECK THE AXLE. I SHOULD MENTION THE UNDERLYING ISSUE IS A VIBRATION THAT CAN BE FELT AT SPEEDS IN EXCESS OF 65-70MPH. IT IS MORE PREVALENT FROM 70-75MPH. I HAVE FILED A COMPLAINT WITH GM, REFERENCE CASE 82405350103. THIS APPEARS TO BE THE SAME ISSUE FOR THE 2014-2015 MODELS REFERRED TO AS THE "CHEVY SHAKE". ONE MORE ATTEMPT AND I WILL LIKELY START LEMON LAW PROCEDURES IN GA. I WOULD LIKE SOMEONE TO SERIOUSLY INVESTIGATE GM ON THIS COMPLAINT. THERE ARE PLENTY OF FORUMS WITH PEOPLE COMPLAINING ABOUT THE SAME ISSUE. THIS COULD BE AN EXTREMELY DANGEROUS ISSUE IF IT IS TIRE OR WHEEL RELATED, OR EVEN DRIVE SHAFT RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918028October 22, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2800 MILEAGE SINCE NEW BECAUSE I HAVE PROBLEMS FUELING THE TANK. I CANNOT GET FUEL TO PUMP INTO THE TANK CORRECTLY. IT'S BEEN A PROBLEM SINCE I PURCHASED THE TRUCK. I'VE TAKEN IT TO MANY DIFFERENT GAS STATIONS THINKING IT WAS A GAS PUMP ISSUE. THE PUMP HANDLE CLICKS OFF WHEN TRYING TO FILL THE TANK. IT MAKES NO DIFFERENCE HOW FAST YOU TRY TO FILL THE TANK OR HOW DEEP THE NOZZLE IS INSERTED INTO THE TUBE. I HAD A CHEVROLET SERVICE PERSON AT THE LOCAL DEALERSHIP TRY TO FILL THE TANK TO VERIFY MY ISSUE. HE NOTICED THERE IS A PROBLEM. THEY CHECKED FOR A "TSB" AND THERE IS ONE DETAILING A REPLACEMENT OF THE FUEL TANK. SERVICE ADVISOR STATED THEY WOULD CALL AFTER GETTING IN THE PART IN 3 DAYS. THEY NEVER CALLED BACK. I CALLED BACK AFTER A WEEK BECAUSE THEY NEVER RETURNED MY COMPLAINT ISSUE. SHE STATED THAT THEY CANNOT GET THE PARTS TO FIX THE PROBLEM FROM GM. I DO NOT UNDERSTAND HOW THIS IS NOT A RECALL. I MUST FILL MY TANK WITH A GAS CAN TO GET IT TO TAKE ANY GAS. A MAJOR INCONVENIENCE AND FUEL SPILLAGE. I LIKE THE TRUCK. I JUST CAN'T FUEL IT WITH A GAS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917936October 21, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS. THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916365October 16, 2016
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
I HAD TWO EPISODES OF SUDDEN UNINTENDED ACCELERATION WHILE DRIVING HIGHWAY SPEEDS ON A HIGHWAY. TRUCK IS WEEKS OLD- 1500MILES ONLY. BRAKES STILL WORKED SO I WAS ABLE TO STOP. RPMS CONTINUED TO ESCALATE IN NEUTRAL AND PARK. HAD TO TURN OFF ENGINE QUICKLY TO ABORT THE PROBLEM. I'M TAKING THE TRUCK IN FOR EVALUATION TOMORROW. MY WIFE AND TWO OLDEST SONS WERE IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915563October 12, 2016
EXTERIOR LIGHTING
HEADLIGHTS TOO DIM, CANNOT SEE ROAD SAFELY ,ALMOST HIT PEDESTRIANS IN THE RAIN ,NO LIGHT TO SIDE WHEN TURNING ,VEHICLE CAN BE DRIVEN AT NIGHT WITH HIGH BEAMS ON AND NO ONE NOTICES, VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914522October 7, 2016
POWER TRAIN
WHILE DRIVING MY TRUCK IN 6TH GEAR AT 65 MPH, I APPROACHED A HILL AND I CHANGED THE GEAR SELECTOR TO THE MANUAL POSITION AND TO MY SURPRISE IT WENT INTO 4TH GEAR, RACING THE RPMS UP TO 3500 AND TRIED TO SLOW THE TRUCK DOWN QUICKER THAN I WANTED. THE BIGGER PROBLEM WITH THIS IS SLIPPERY SNOW COVERED ROADS, YOUR APT TO LOSE CONTROL. WHEN YOU DOWN SHIFT TO MANUAL IT SHOULD REMAIN IN THE GEAR YOUR IN,AND YOU PUSH A BUTTON AT YOUR DESCRETION AS NEEDED TO A LOWER GEAR. TOOK IT BACK TO THE DEALER AND THEY SAID THATS THE WAY IT IS,BUT THEY WERE SURPRISED IT DID THAT AS WELL. I FEEL ITS NOT SAFE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911332October 3, 2016
POWER TRAIN
THE ISSUE(S) THAT I AM EXPERIENCING ALL APPEAR TO BE WITH THE TRUCKS 8 SPEED TRANSMISSION. THE FIRST TWO OCCUR DURING BREAKING AND THE THIRD HAPPENS WHEN ACCELERATING FROM A 'COLD' START. A DESCRIPTION OF EACH OF THE THREE MAJOR ISSUES ARE OUTLINED BELOW: 1)DURING INITIAL BREAKING THE TRUCK WILL BEGIN TO SLOW DOWN AS INTENDED AND WITHOUT WARNING IT ABRUPTLY ACCELERATES/SLIDES FORWARD (SEE BREAKING PROFILES). THIS TYPICALLY HAPPENS BETWEEN 10-20 MPH. 2)DURING BREAKING JUST BEFORE COMING TO A STOP I EXPERIENCE A HARD JERK OR SHUDDER (SEE BREAKING PROFILES). 3)DURING A 'COLD' START, IN THE MORNING OR AFTER WORK, THE TRANSMISSION WILL SOMETIMES SLIP AND SHIFT HARD WHILE PULLING OUT OF MY DRIVEWAY/PARKING LOT. THE ISSUES ARE ALL INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909772September 26, 2016
STEERING
NEW TRUCK HAD LOSE STEERING WHEN I TOOK DELIVERY, REQUIRING OVER CORRECTION. WITH JUST 4529 IN MILEAGE ON IT I TOOK IT BACK TO MY DEALER. WAS TOLD THEY ALREADY HAD MADE REPAIRS TO FOUR OTHER TRUCKS WITH THE SAME ISSUE. THEY REPLACED THE HYDRAULIC RECIRCULATING BALL STEERING GEAR. STEERING GEAR ADJUSTER WAY TOO FAR OUT, LEAKING AT SHAFT SEALS. REPLACED GEAR AND THE NEW ONE WAS BAD AS WELL, WITH STEERING STICKING AND THEN SLIPPING. REPLACED WITH SECOND NEW GEAR AND VEHICLE CHECKED OUT AND WAS RETURNED TO ME. THIS IS A MAJOR SAFETY ISSUE IN MY OPINION FOR A TRUCK DESIGNED TO TOW HEAVY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909332September 23, 2016
STRUCTURE:BODY:TAILGATE, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 70 MPH HAULING A GOOSE NECK FLATBED DUEL TANDEM TRAILER, THE POWER BUS BAR SHORTED. IN ADDITION, THERE WAS A FAILURE WITH A LOOSE WIRE ASSOCIATED WITH THE STARTER. THE RADIO WOULD NOT TURN OFF AND THE CONTACT WAS LOCKED IN THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER TIGHTENED THE WIRES AND REPLACED ALL OF THE BUS BARS. THE NEXT MORNING, WITHIN LESS THAN 20 MILES, THE BUS BARS FAILED AGAIN. THE BRAKE, TRACTION CONTROL, AND OTHER WARNING INDICATORS AND GAUGES ILLUMINATED. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO MOVE THE KEY BACK AND FORTH AS WELL AS USE THE KEY FOB TO EXIT THE VEHICLE BECAUSE THE LEVER WOULD NOT RELEASE. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME. THE DEALER FAILED TO ROUTE THE WIRES CORRECTLY, IN WHICH THE EDGE OF THE BRACKET RUBBED A HOLE IN THE POWER CABLE. THE TAILGATE FRACTURED AND SHORTED DUE TO THE FAILURE, BUT THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE PART. THE VEHICLE WAS TAKEN TO THE DEALER TWO ADDITIONAL TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURES. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER A FOURTH TIME, THE DEALER REPLACED THE AIR INTAKE HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908626September 22, 2016
SUSPENSION, WHEELS, UNKNOWN OR OTHER
MY TRUCK SHAKES ON THE HIGHWAY AT 68-75 MPH, THE TRUCK IS ONE MONTH OLD AND HAS 800 MILES ON IT. THE VEHICLE HAS BEEN BACK TO THE DEALER EVERY WEEK FOR THE MONTH THAT I HAVE OWNED IT TIRES & WHEELS HAVE BEEN CHANGED SEVERAL TIMES. THE TRUCK HAS BEEN ROAD FORCE BALANCED THE SAME & ALSO BY AN INDEPENDENT TIRE SHOP AT MY OWN COST, AS OF THIS DATE MY VEHICLE STILL SHAKES, GM HAS ADMITTED THE PROBLEM BUT THEY SAY IT IS NOT A SAFETY ISSUE AT THIS TIME, SO NO RECALL IS WARRANTED, THE DEALER HAS BEEN WORKING WITH ME & THEY ARE WILLING TO BUY MY VEHICLE BACK AT FULL VALUE OR TRADE, THIS VEHICLE WAS VERY EXPENSIVE & GM KNOWS THERE IS A PROBLEM, BUT KEEPS SELLING THEM ANY WAY TO UNSUSPECTING CONSUMERS LIKE MYSELF IN MY OPINION THIS IS JUST GREED & LACK OF CARING FOR LOYAL CUSTOMERS THAT KEEP GM IN BUSINESS. "REMEMBER THE BAILOUT"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908108September 20, 2016
STRUCTURE:BODY
THERE IS NO GRILLE BILLET COVERING THE RADIATOR IN THE FRONT OF THE VEHICLE AND DEBRIS FILLS THE COILS ON THE RADIATOR CAUSING THE TRANSMISSION TO RUN HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899220August 29, 2016
TIRES
NO FAILURE, JUST POOR PERFORMANCE. GOODYEAR EAGLE LS-2 ON A 2016 SILVERADO. TIRES WERE SO OUT OF BALANCE THE ENTIRE VEHICLE SHOOK AT HIGHWAY SPEEDS. THE SHOP HAD TO REPLACE SEVERAL TIRES AS THEY COULD NOT BE BALANCED. DEFECTIVE TIRES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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