Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#10984321May 8, 2017
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983833May 6, 2017
STEERING
WHEN ATTEMPTING TO TURN LEFT AT AN INTERSECTION THE STEERING WHEEL STOPPED TURNING AT ABOUT THE 10 O'CLOCK POSITION, JERKED HARD TO THE RIGHT OUT OF MY HANDS. I BRAKED AND TRIED TO TURN AGAIN, THE STEERING DID THIS REPEATLY FOR FIVE ATTEMPTS. I TURNED THE IGNITION OFF, WAITED ABOUT 10 SECONDS THEN RESTARTED THE TRUCK. THE STEERING THEN WORKED NORMALLY. MY WIFE AND I HAVE EXPERIENCED THIS TYPE OF EPISODE 5 TIMES BETWEEN US. THIS TRUCK DOES HAVE THE LANE MONITORING SYSTEM AND I HAVE EXPERIENCED THE GENTLE TUG OF THE STEERING WHEEL AND VIBRATION IN THE SEAT. THIS IS NOT LIKE THAT. THIS IS AN INTERMITTENT COMPLETE LOSS OF STEERING CONTROL. THIS HAS HAPPENED AT VERY LOW SPEED WHEN MAKING A LEFT TURN FROM A STOPPED POSITION AND IT HAS HAPPENED AT VERY LOW CONTINUOUS SPEED SUCH AS ENTERING A DRIVEWAY. IT HAS NEVER HAPPENED WHEN TURNING RIGHT. SOMETIMES IT CORRECTS ITSELF, SOMETIME YOU HAVE TO TURN OFF THE IGNITION AND REBOOT IT. I HAVE GIVEN IT TO THE DEALER FOR EVALUATION. THEIR INITIAL REACTION WAS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. FORTUNATELY NO DAMAGE TO OURSELVES OR OTHERS, BUT THE POTENTIAL IS THERE. THAT IS WHY I FELT I SHOULD REPORT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981588May 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980073April 24, 2017
POWER TRAIN
TRANSMISSION WILL MAKE A HARD SHIFT SOMETIMES, MOSTLY AT LOW SPEEDS AND LIGHT TROTTLE. FEELS LIKE YOU JUST HIT A LARGE POTHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979746April 21, 2017
FUEL/PROPULSION SYSTEM
GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979485April 20, 2017
POWER TRAIN
THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970431April 4, 2017
STRUCTURE:BODY, VISIBILITY/WIPER
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970155April 3, 2017
POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969487March 30, 2017
STEERING, SUSPENSION, UNKNOWN OR OTHER
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968971March 28, 2017
POWER TRAIN
WHILE DRIVING THE TRANSMISSION CLUNKS INTO GEAR MANY TIMES. IT WILL CLUNK INTO GEAR WHEN DOWN SHIFTING AND UPSHIFTING AND ALMOST FEELS LIKE A BAD U JOINT BUT ITS THE TRANSMISSION. FEELS VERY SLOPPY. I HAD CHEVROLET LOOK AT IT TWICE AND WAS TOLD THAT ACCORDING TO GM THATS THE WAY ITS SUPPOSED TO BE AND THE THEY ALL SHIFT LIKE THAT. THE SERVICE TECH TOLD ME THAT ITS OBVIOUSLY NOT RIGHT YET GM REFUSES TO ACKNOWLEDGE THE PROBLEM AND HE HAS MANY CUSTOMERS COMPLAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968599March 27, 2017
EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY NARROW AND DIM. IN RURAL AREAS WHERE THERE IS LITTLE AMBIENT LIGHT IT IS IMPOSSIBLE TO SEE DEER IN THE DITCHES, AND CURVES IN THE ROAD ARE WORSE BECAUSE THE NARROW BEAM DOESN'T PROJECT TO THE SIDE AT ALL. THE DEALER CHECKED THE HEADLIGHT ADJUSTMENT BUT NOT THE LUMEN OUTPUT OF THE LOW BEAM. GM WAS NO HELP AT ALL. THE WAY IT IS NOW IS NOT SAFE AND AN INCREASE CHANCE OF AUTO AND ANIMAL ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968845March 27, 2017
UNKNOWN OR OTHER
TRUCK HAS AN INSTANT VIBRATION AT SPEEDS 45 MPH AND ABOVE. SEEMS TO BE COMING FROM THE REAR BUT THE TRUCK HAS HAD IT SINCE DAY ONE. WE PURCHASED THE TRUCK BRAND NEW WITH ONLY 14 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967484March 21, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
UPON ACCELERATING AFTER TRAFFIC LIGHT, POWER FAILS, STEERING LOCKS FOLLOWING GRINDING CLANKING SOUND IN STEERING COLUMN. ALSO OCCURS SAME SYMPTOMS IN ATTEMPT TO MOVE GEAR SHIFT TO PARK POSITION. MORE FREQUENT DOING THIS PROCEDURE. KEY MOVES BY ITSELF TO ORIGINALLY INPUT POSITION IN PROCESS OF LOCKING STEERING. THIS DEFECT OCCURRED EIGHT TIMES WITHIN FIVE DAYS, REQUIRING TOWING, AND BEING STRANDED. VEHICLE DELIVERED BY TOW SERVICE TO NEAREST CHEVY DEALER ON FIRST FEW FAILURES, VEHICLE RETURNED TO ORIGINAL DEALER 230 MILES AWAY NEAR OWNERS HOME AT COST OF OWNER. ORIGINAL DEALER BELIEVES DEFECT IS POTENTIALLY LIGNITION LOCKING SYSTEM, ATTEMPTING TO VERIFY AT THIS PERIOD. THIS MAJOR SAFETY ISSUE OF LOOSING POWER AND SYSTEMS LOCKING UP JEOPARDIZE OCCUPANTS AND OTHERS LIVES.AGAIN OCCURRENCES WERE AT VERY LOW SPEED OR IN MOTION OF PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967554March 21, 2017
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
ONGOING SAFETY ISSUE...VEHICLE LOOSES POWER, STEERING, BRAKING, ALL OTHER DEVICES INACTIVE, DRIVING SAFETY OF OCCUPANTS AND OTHERS RELEVANT WHEN DRIVER HAS NO CONTROL DUE TO DEFECT. CHEVY MECHANICS BELIEVE MIGHT BE STEERING SYSTEM SUCH AS IGNITION AND LOCKING ELEMENTS, DUE TO GRINDING NOISE BEFORE VEHICLE LOOSES POWER AND OTHER PARTS LOCK UP, CHEVY TECHS THOUGHT MIGHT BE RACE AND PINION, MIGHT BE ELECTRICAL, MIGHT BE WHATEVER, THEY ARE UNABLE TO CONCLUSIVELY DETERMINE THIS CRITICAL SAFETY DEFECT IN TRUCK. CHEVY TECHS HAVE COMMENTED THEY ARE SKEPTICAL ABOUT LETTING ANYONE DRIVE UNTIL RESOLVED. INVESTMENT HUGH WITH LOSS OF USE AND FINDING OTHER TRANSPORTATION. WHY OWN IT. GM NEEDS TO REIMBURSE COST AND REPLACE. THIS IS A SIGNIFICANT LIABILITY. ALL ASPECTS OF NON FUNCTIONING PARTS DON'T GENERATE ERROR CODES, AND THIS INCIDENT HAS REOCCURRED OVER EIGHT TIMES IN FIVE DAYS. THIS REQUIRES ACTION BY GM, WHERE IS IT. LOANER VEHICLE NOT SUFFICIENT REPLACEMENT FOR INVESTMENT. SAFETY ISSUE COMMENCED ON MARCH 16, TOWED MULTIPLE TIMES, BEEN TO TWO DEALERS, INITIAL MORE THAN 200 MILES FROM HOME, AND CURRENT DEALER WHERE PURCHASED WITH 25 MILES OF HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967047March 19, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE IN MOTION IN CITY AT INTERSECTION, STOPPED FOR LIGHT, PROCEEDED FORWARD BUT STEERING LOCKED, BRAKES, AND IGNITION SWITCH INACTIVE, A GRINDING CLICKING NOISE HEARD JUST AS BEGAN ACCELERATING BEFORE SAFETY FAILURE. TRUCK TOWED TO A DEALER, UNABLE TO DETERMINE CAUSE, RELEASED TRUCK, PROBLEM OCCURRED AGAIN IN THREE DAYS CAUSING VEHICLE TO BE TOWED AGAIN. MECHANIC UNSURE, NO ERRORS CODES, HOWEVER SOUNDED SIMILAR TO EARLY RECALL BY GM FOR IGNITION SWITCH TORQUE PROBLEMS, BUT NOISE COULD BE PER MECHANIC SOMETHING IN RACK AND PINION OR ROTARY VENE PUMP. DEALER NOT COMMITTING AND SUGGEST TO DRIVE. SAFETY FOR LIVES IS CONCERN IN THIS MATTER WITH LACK OF ELECTRICAL, STEERING, BRAKES, AND IGNITION CONTROL BY DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966553March 17, 2017
FUEL/PROPULSION SYSTEM
P2636 TRANSFER PUMP - DRIVER INDICATED FUEL GAUGE WAS FLUCTUATING FROM FULL TO EMPTY. CHECK ENGINE LIGHT CAME ON AND GAUGE DROPPED TO EMPTY. DRIVER SAW SMOKE COMING FROM LEFT SIDE OF ENGINE. UPON INSPECTION STRONG FUEL ODOR. DEALERSHIP FOUND CLEARED CODE AND FOUND GAUGES READING NORMAL, THEN PUMP "GOT LOUD AND HOT AND QUIT OPERATING". REPLACED FUEL TRANSFER PUMP. VEHICLE HAD 40,396 MILES. BELIEVE THIS TO BE A HAZARD TO OUR DRIVERS, WITH FUEL LEAK/FIRE AND STALLING POTENTIAL OUTCOMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959522March 8, 2017
UNKNOWN OR OTHER
OUR SILVERADO HAS A BAD VIBRATION,MOSTLY NOTICABLE AROUND 70MPH . GM DEALERSHIP CLAIMED IT WAS TIRE BALANCE ISSUE,WHICH HAS HAD 2 NEW SETS OF TIRES PUT ON IT,AND THE ISSUE IS STILL THERE. GM NOW WILL NO LONGER SERVICE THE TRUCK FOR THIS ISSUE,CLAIMING THERES NOTHING WRONG WITH IT. YET THE PROBLEM IS EVIDENT AND REMAINS UNFIXED...SAME PROBLEM AS ON 2014 AND UP SUVS AND PICKUPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956750February 24, 2017
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE LEFT OR RIGHT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE STEERING ALSO FELT ABNORMAL. THE DEALER CONFIRMED THAT THERE WAS A MALFUNCTION WITH THE STEERING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956069February 21, 2017
POWER TRAIN
THE TRUCK HAS A VIBRATION ISSUE THAT MY CHEVY DEALER CAN NOT CORRECT. TIRES HAVE BEEN BALANCED. STILL HAVE THE ISSUE. THEY INSTALLED 4 NEW TIRES AND RIMS AND STILL HAVE THE VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955403February 18, 2017
STEERING, SUSPENSION, WHEELS
SUDDEN LOSS OF STEERING INCLUDING FRONT END SHAKE AND BRAKING PROBLEM.VEHICLE ONLY HAS 6000 MILES AND BOTH COUNTRY CLUB MOTORS AND CHEVROLET CORP.HAVE DENIED AND FAULT OF THERE'S.I AM A AUTO TECH OF 26 YEARS AND ASE CERTIFIED IN STEERING AND SUSPENSION BELIEVE THAT DEFECTIVE FRONT SUSPENSION PARTS ARE VERY MUCH TO BLAME BUT I AM GETTING THE RUN AROUND FROM ALL ENDS.I BELIEVE THIS ISSUE IS A COVER UP AND REALLY NEEDS ATTENTION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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