Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10351863August 25, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2004 CHEVROLET PICKUP WITH 55,000 MILES. TODAY I WAS INFORMED WHILE THE VEHICLE WAS BEING INSPECTED FOR THE STATE OF MAINE, THAT THE BRAKE LINES ARE SO SEVERALLY RUSTED THAT THEY ALL NEED TO BE REPLACED AT A COST OF $900. I HAVE ALREADY REPLACED ALL THE BRAKE ROTORS TWO YEARS AGO AND THE FRONT ONES AGAIN THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351552August 24, 2010
STEERING
THE INTERMEDIATE STEERING SHAFT BECOMES WORN OR LOOSE RESULTING IN SEVERE VIBRATIONS AND NOISE WHEN DRIVING AT MODERATE SPEEDS AND WHEN TURNING. THE VIBRATIONS RESULT IN A LOSS OF PRECISE STEERING CONTROL. THE INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE BY THE DEALER. THE PROBLEM RECURS SEVERAL THOUSAND MILE AFTER THE SHAFT REPLACEMENT. THE MANUFACTURER KNOWS THIS IS A WIDESPREAD PROBLEM BUT HAS NOT IMPLEMENTED A PERMANENT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349769August 16, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO 1500 5.3 MOTOR Z71 PACKAGE. DUAL CLIMATE CONTROL GOES TO FULL HEAT, DEALER SAID THIS IS A COMMON PROBLEM. FIXED ONCE UNDER WARRANTY. FOUND BLOGS ONLINE TO TROUBLE SHOOT EXACT PROBLEM AND FIX MYSELF. SOME PEOPLE REPORTED FIRES. EVEN WHEN AC OFF IT STILL BLOWS HOT AIR. TURNING THE VEHICLE OFF AND THEN RESTARTING IT HAS BEEN WORKING. I DO ALOT OF HIGHWAY DRIVING AND CANT ALWAYS PULL OFF AND RESTART THE MOTOR. BEING THAT HEAT STILL BLOWS WHEN THIS HAPPENS AND WONT STOP, PUTTING THE WINDOWS DOWN DOES NOTHING TO AID THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347788August 6, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT
AC TROUBLES: I OWN TWO 2004 CHEVROLET SILVERADO TRUCKS. AT LEAST ONCE A WEEK AND SOMETIMES SEVERAL TIMES IN ONE DAY, THE TWO DRIVERS SIDE VENT BLOW HOT AIR WHILE THE OTHER TWO PASSENGER VENTS BLOW COLD AIR AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347322August 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED WHEN SHIFTING INTO DRIVE FROM A COMPLETE STOP, THE TRANSMISSION WOULD SLIP INTO NEUTRAL. THE CONTACT WOULD ATTEMPT TO ACCELERATE BUT THE VEHICLE WAS RESISTANT. WHEN REMOVING HIS FOOT FROM THE BRAKE, THE VEHICLE WOULD INDEPENDENTLY ROLL BACKWARD. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346381July 30, 2010
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
UNDER NORMAL DRIVING CONDITIONS THE HVAC SYSTEM SWITCHES FROM COOLING FINE TO FULL HEAT MODE. THE HVAC COMPRESSOR IS STILL RUNNING, HOWEVER SOME TYPE OF DAMPER SERVO MALFUNCTIONS TO LET IN HOT AIR (POSS FROM THE HEATER CORE AREA) OPENS FULL AND REPLACES THE COLD AIR WITH EXTREMELY HOT AIR. IT HAPPENS ABOUT EVERY 7-10 MILES ON A BAD DAY AND ONCE A DAY ON A GOOD DAY. THE ONLY REMEDY I HAVE FOUND FOR IT IS TO PULL OVER TO THE SIDE OF THE ROAD, PLACE THE VEHICLE IN PARK, TURN OFF THE IGNITION, OPEN THE DOOR TO KILL THE INTERIOR POWER, CLOSE THE DOOR, RESTART THE VEHICLE. THIS SOME HOW RESETS THE DAMPER SERVO TO ITS PROPER OPERATING RANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345925July 28, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT WAS DRIVING AT 45 MPH WHEN HE NOTICED THAT THE DASHBOARD GAUGES WERE FLUCTUATING BACK AND FORTH. THE SPEEDOMETER WAS STUCK AT 110 MPH. THE DEALER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND ANY REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343110July 14, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DECELERATING FROM APPROXIMATELY 55 MPH, THE SPEEDOMETER CONTINUED TO DISPLAY THAT THE VEHICLE WAS TRAVELING AT 55 MPH. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE SPEEDOMETER READ THAT THE CONTACT WAS DRIVING AT 35MPH WHILE THE VEHICLE REMAINED IDLE. AFTER THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE SEVERAL TIMES, THE SPEEDOMETER RETURNED TO NORMAL OPERATION. APPROXIMATELY EIGHTEEN MONTHS LATER WHILE DRIVING AT 5 MPH, THE ENTIRE INSTRUMENT PANEL FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341348July 3, 2010
EQUIPMENT
GM, YOU HAVE GOT TO BE KIDDING ME!!!! IF I WAS ON THE SIDE OF THE HIGHWAY WITH MY BOAT ON THE BACK, I'D HAVE UNHITCHED THE BOAT, MOVED IT TO A SAFE LOCATION, AND THEN TORCHED THE TRUCK TO THE GROUND! OK NOT REALLY, BUT I'M JUST BESIDE MYSELF THAT GM WOULD DO SUCH A DUMB MOVE AND INSTALL A SAFETY FEATURE WHICH WOULD HINDER YOU IN AN EMERGENCY SITUATION. MY 2004 SILVERADO HAS A "SAFETY LATCH MECHANISM" FOR THE SPARE TIRE THAT BECOMES RUSTED OR DIRTY AND WON'T ALLOW YOU TO GET THE TIRE DOWN!! THEY SHOULD AT LEAST WARN PEOPLE TO CHECK IT AND SEE IF IT WILL LOWER AND TO GREASE IT OR PUT ANTI-SEIZING COMPOUND ON IT, SOMETHING. THE DUMB THING SAYS PATENT PENDING ON IT! WHAT A JOKE! THEY NEED A BETTER DESIGN AND RECALL! I'VE HEARD OF PEOPLE HAVING THEM BURNT OFF TO GET IT DOWN! THAT IS WHAT THE DEALERSHIP TOLD ME THEY WOULD DO FOR ABOUT $225 - CRAZY! READ THIS AND MORE FROM OTHER DRIVERS ON THE INTERNET!!!! THE WINCH PART NUMBER IS 15247311. THE PART COSTS AROUND $100. THERE IS DEFINITELY A CORROSION ISSUE WITH THE SECONDARY LATCH. BEST TO CHECK IT, CLEAN IT, GREASE IT, WHEN CHECKING AIR PRESSURE ON THE SPARE. SPARE TIRE WILL LIKELY DROP A COUPLE INCHES WHEN YOU UNCRANK THE WINCH. IF IT HANGS UP AT THAT POINT, THE SECONDARY LATCH IS NOT RELEASING. CONTINUING TO UNCRANK THE CABLE CAN TEAR UP THE WINCH, AS THE CABLE HAS NOWHERE TO GO. AFTER LOWERING THE TIRE A COUPLE INCHES, TRY SUPPORTING THE TIRE AND FORCING IT BACK UP. THIS MAY GIVE YOU ENOUGH ROOM TO FUSS WITH THE CRUSTY SECONDARY LATCH MECHANISM WITHOUT HAVING THE TIRE DROP ON YOU. YOU MAY BE ABLE TO FREE IT UP AND THEN FURTHER LOWER IT TO CLEAN AND GREASE IT. IF ANYONE FROM GM READS THIS, YOU SHOULD NOT BE PROUD OF THIS LATCH. ANYONE FROM DETROIT SHOULD RECOGNIZE THAT THE UNDERSIDE OF THE CAR IS A CORROSIVE ENVIRONMENT AND THAT SHOULD HAVE BEEN CONSIDERED IN THIS DESIGN. THE TIGHTLY FITTING PARTS AND TINY SPRING CAN NOT WITHSTAND THE EXPOSURE TO DIRT, WATER, SALT, ETC... AND IT TURNS TO JUNK VERY QUICKLY. UPDATED 08/24/10. *LJ UPDATED IVOQ 08/25/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340163June 25, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
BROKEN EXHAUST MANIFOLD BOLTS 2004 6.0 CHEVY SILVERADO 3500 29000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339654June 23, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT WAS DRIVING AT APPROXIMATELY BETWEEN 5-10 MPH COMING TO A COMPLETE STOP. WHEN THE BRAKES WERE ENGAGED AN UNINTENDED ACTIVATION OF THE ANTI-LOCK BRAKE SYSTEM OCCURRED WHICH REQUIRED AN INCREASE IN THE STOPPING DISTANCE. THE FAILURE OCCURRED INTERMITTENT AT LOW SPEEDS WHICH HAD PROGRESSED. THE CONTACT INSPECTED THE VEHICLE AND DETECTED CORROSION ON THE FRONT WHEEL SPEED SENSOR. THERE WAS A SAFETY RELATED RECALL ON THE MODEL YEARS 1999-2000 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335998June 13, 2010
SERVICE BRAKES, HYDRAULIC
FAULTY ABS BRAKING WITH 2004 CHEVY SILVERADO SINCE TIME OF PURCHASE, LOW SPEED BRAKING RESULTS IN PULSING AND UNSAFE STOPPING DISTANCE ON DRY PAVEMENT. I HAVE 40,000 MILES ON THIS 2004 TRUCK AND HAVE HAD 2 FULL BRAKE JOBS (ROTORS AND PADS, AND HAD THE ROTORS TURNED ONCE) I MOSTLY USE THE TRUCK FOR COMMUTING WITHOUT MUCH BRAKING (HIGHWAY MILES). I HAVE NEVER HAD THE ABS LIGHT COME ON, YET THE BRAKES ARE DANGEROUS. THE DEALERSHIP I PURCHASED FROM SIMPLY SAID GM WENT WITH REAR DRUM BRAKES THE NEXT YEAR TO MAKE IT BETTER, WITH NO SERVICE BULLETIN OR RECALL CREATED. DO I HAVE ANY SOLUTION OR RECOURSE FOR THIS COSTLY AND DANGEROUS BRAKING SYSTEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335621June 10, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE THE EMERGENCY BRAKES WAS ENGAGED, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT TOOK HIS VEHICLE INTO THE DEALER AND THE ROTORS WERE TURNED; HOWEVER, THE FAILURE RECURRED. THE DEALER USED SAND PAPER ON THE ROTORS. THE FAILURE HAS CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 19,365.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335941June 10, 2010
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 CHEVROLET SILVERADO 2500. CONSUMER STATES PROBLEMS WITH REPLACEMENT ALTERNATOR *TGW THE VEHICLE CAUGHT ON FIRE WHICH MAY HAVE BEEN DUE TO A MANUFACTURING DEFECT WITH A REPLACEMENT ALTERNATOR THAT WAS RECALLED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10334313June 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT ON JANUARY 15, 2010, HE NOTICED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INSTRUMENT CLUSTER WAS DEFECTIVE. THE CONTACT CALLED THE AUTHORIZED DEALER AND MANUFACTURER WHO BOTH STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE CURRENT MILEAGE WAS 98,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332392May 26, 2010
SERVICE BRAKES, HYDRAULIC
MY BRAKE LINES RUSTED OUT COMPLETELY ON MY 2004 CHEVROLET SILVERADO, INSTANTLY DISABLING THE BRAKE SYSTEM. IT HAPPENED IN MY DRIVEWAY. THIS VEHICLE HAD ONLY 38,000 MILE ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332153May 25, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STARTED THE IGNITION AND OBSERVED THAT THE SPEEDOMETER DISPLAYED AN INACCURATE READING OF 100 MPH. THE SPEEDOMETER READING FLUCTUATED AT ANY SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THE SERVICE REPAIR WOULD BE AN ESTIMATED COST OF $800.00. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 118,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331609May 21, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ABS FALSE ACTIVATION AT LOW SPEED, WHEN ALMOST STOPPED ON 2004 CHEVY. SILVERADO. INCREASED STOPPING DISTANCE ALMOST RESULTED IN ACCIDENT. HUB CORROSION CAUSES ABS FAILURE AND WAS SUBJECT OF RECALL # 05V379000 (NHTSA ACTION # PE05020) COVERING 1999 TO 2002 MODEL YEARS. SAME DESIGN SEEING SAME PROBLEM ON SUBSEQUENT YEARS. GM TSB # 03052007-D COVERS DESCRIPTION FOR 1999 TO 2006 MODEL YEARS, BUT "SPECIAL (WARRANTY) POLICY" ONLY COVERS 1999 TO 2002. TRIED WORKING WITH GM BEFORE REPAIR AND RECEIVED CASE # [XXX]. AFTER REPAIR WAS COMPLETED, WAS TOLD BY DISTRICT MANAGER (PATRICK) THAT REPAIR WOULD NOT BE COVERED DUE TO AGE OF VEHICLE. DEALER CONFIRMED WITH GM CUSTOMER REP (EDWARD) THAT TRUCK WAS LOW MILEAGE, NOT ABUSED, AND PASSED "MULTI-POINT" CHECK WITHOUT ANY PROBLEMS. PAID $212 OUT OF POCKET TO GET TRUCK RELEASED. IT IS IRONIC THAT IF THE TRUCK WAS 2 YEARS OLDER IT WOULD BE COVERED. THIS RECALL NEEDS TO BE EXPANDED TO COVER ALL MODEL YEARS, AFTER 2002, WITH THIS SAME HUB DESIGN! DISTRICT MANAGER ALSO SAID IF RECALL IS EXPANDED, THEY WOULD ISSUE REFUNDS TO PEOPLE WHO ALREADY PAID OUT OF POCKET FOR THIS REPAIR. WORK WAS PERFORMED AT SHEARER CHEVROLET, SHELBURNE RD., SOUTH BURLINGTON, VT ON 05-20-2010. THEIR PHONE # 802-658-1111, SERVICE REP WAS SANDY, INVOICE # [XXX]. [XXX] *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331375May 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAVE A 2004 CHEVY SILVERADO 2500HD. WE BOUGHT THE VEHICLE WITH 45K MILES ON IT. NOT LONG AFTER, THE SPEEDOMETER STARTED ACTING UP. I TURNED THE TRUCK OFF, RESTARTED AND THE SPEEDOMETER WAS FINE. WE NOW HAVE 100K MILES ON THE TRUCK AND THE SPEEDOMETER READS 120MPH ALL THE TIME. THIS HAS CLEARLY BEEN A HUGE PROBLEM WITH CHEVY, BUT YET THEY AREN'T TAKING RESPONSIBILITY FOR THE PROBLEM. THE DEALERSHIPS CONTINUE TO MAKE $500-$800 ON EACH INCIDENT. WE'VE CALLED MULTIPLE DEALERSHIPS AND NOT ONE OF THEM WILL COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328396May 2, 2010
VISIBILITY, ELECTRICAL SYSTEM
WIPERS WILL NOT TURN OFF. HAVE TO PULL FUSE TO GET WIPERS TO TURN OFF. I CANNOT RE-INSTALL THE FUSE UNLESS I STOP AND GET OUT OF THE VEHICLE TO DO THIS. IF I DO NOT PULL THE FUSE, THE WIPERS WILL EVENTUALLY START TO DAMAGE THE WINDSHIELD. I HAVE READ MULTIPLE INCIDENTS OF THIS ONLINE, WITH NO DEFINITE FIX. TRUCK HAS 68,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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