Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11076731March 7, 2018
UNKNOWN OR OTHER
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075783March 2, 2018
ELECTRICAL SYSTEM
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075634March 1, 2018
STRUCTURE:BODY, STEERING
ELECTRONIC POWER STEERING SUDDENLY AND WITHOUT WARNING SHUT OFF AND I WAS UNABLE TO STEER RESULTING IN A VEHICLE COLLISION AND INJURIES REQUIRING SURGERY. THE VEHICLE WAS IN MOTION WHEN THE EPS SHUT OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11075215February 27, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TRUCK EXHIBITS A ROUGH IDLE AFTER TRUCK IS DRIVEN AND WARM. IDLE CAUSES TEH TRUCK TO SHAKE AND FEELS LIKE IT WILL DIE AT STOPS. RPM DROPS BELOW 300 RPM THEN GOES BACK TO 490 RPM. IN ADDITION THE TRUCK WILL START TO SHAKE AND VIBRATE AT HIGHWAY SPEEDS OF 75-80 MPH. GMC SERVICE PERFORMED TSB CHANGING OUR ENGINE MOUNTS BUT THAT HAS NOT FIXED THE ISSUE. THIS IS A KNOWN ISSUE ON SILVERADOS AND NO FIX IN SITE. CONCERNED WITH SEAT VIBRATION THIS IS A SAFETY ISSUE DUE TO POTENTIAL DRIVE TRAIN PART FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075086February 26, 2018
POWER TRAIN
8 SPEED TRANSMISSION SHIFT VERY ROUGH FROM 1-2 AND 2-1 GEARS, FREQUENTLY HESITATES, MAKES CLUNKING SOUND. HAVE TAKEN IT TO GM DEALER AND AM INFORMED THAT YES, THAT'S THE WAY THE 8 SPEEDS ARE. THIS IS A $50K + TRUCK. THIS TRANSMISSION ISSUE CAUSES AND CAN CAUSE HESITATION WHEN NEEDING TO ACCELERATE, THUS CREATING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074964February 26, 2018
SUSPENSION
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074137February 21, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WHEN WE FIRST BOUGHT THE VEHICLE WE RECEIVED THE ERROR MESSAGE: ANTILOCK BRAKES & STABILITRAK PROBLEMS & WHEEL VIBRATED TERRIBLY. TOOK IT IN, THEY SAID IT WAS THE COMPUTER AND FIXED IT. THIS MORNING ERROR RE: ANTI LOCK BRAKE PROBLEM AND NO BRAKE FLUID (PUT IN A WHOLE CAN) AND ERROR TRACTION OFF (BUT WE DID NOT TURN IT OFF) THIS IS A NEW VEHICLE AND WE COULD GET KILLED OR KILL ANOTHER IF THERE IS A BRAKE FAILURE. THIS SHOULD BE A RECALL AND GM SHOULD BUY BACK THE VEHICLE FROM US. THANK YOU FOR ANY HELP YOU CAN GIVE US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074140February 21, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
HI: I JUST FILED COMPLAINT #11074137 AND WHEN I COPIED AND PASTED THE VIN NUMBER IT LEFT THE LAST 5 OFF. VIN IS [XXX]. SORRY FOR MIXUP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073945February 20, 2018
ENGINE, POWER TRAIN
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073972February 20, 2018
ELECTRICAL SYSTEM
RADIO DISPLAY CHANGES FROM BRIGHT TO DIM WHENEVER IT WANTS TO. ALSO RADIO CHANGES WITHOUT EVEN TOUCHING THE SCREEN. POWER ADAPTER HAS STARTED NOT POWERING GARMIN AFTER BEING PLUGGED IN DURING TRIP. HAD TO TRY RECONNECTING SEVERAL TIMES. AFTER CONNECTION FIXED GARMIN LOST POWER EVEN AFTER REINSERTING ADAPTER. THESE PROBLEMS HAPPEN ON BOTH CITY, HIGHWAY AND FREEWAY DRIVING. THE LATEST WAS SHOWN TO LOCAL DEALER RIGHT AFTER IT HAPPENED. I'M SURE WHEN THE VEHICLE IS CHECKED UNDER WARRANTY THAT NOTHING WILL BE FOUND. THATS WHY I WANT ANSWERS IF YOU HAVE ANY. MOST RECENTLY IT HAPPENED ON 20 FEB. 18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072715February 13, 2018
POWER TRAIN
TRANSMISSION SHIFTS HARD AND VEHICLE SURGES AT LOW SPEED WITH ACCOMPANING "CLUNK". PROBLEM OCCURS IN BOTH UPSHIFT AND DOWN SHIFT. DEALER INFORMS ME THAT IS A "LEARNING" CURVE FOR VEHICLE TO UNDERSTAND MY DRIVING HABITS. HOWEVER I SEE ON SEVERAL AUTOMOTIVE FORUMS THAT THIS HAS BEEN AN ISSUE FOR SOME TIME AND HAS YET TO BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072492February 13, 2018
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS STATIONARY, THE FRONT CRASH COLLISION SENSORS MALFUNCTIONED. THE CONTACT STATED THAT THE SENSORS INACCURATELY DISPLAYED A WARNING THAT THE VEHICLE WAS TOO CLOSE TO ANOTHER VEHICLE OR CLOSE TO STRIKING THE VEHICLE IN FRONT OF IT WHEN THERE WAS NO VEHICLE PRESENT. BOB MCCOSH CHEVROLET, BUICK, GMC IN COLUMBIA, MISSOURI WAS MADE AWARE OF THE FAILURE AND REPLACED THE SENSORS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066458February 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED HARD FROM FIRST TO SECOND GEAR. THE FAILURE OCCURRED EVERYDAY SINCE THE VEHICLE WAS PURCHASED IN APRIL OF 2017. THE VEHICLE WAS TAKEN TO O'REILLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE DEALER REPROGRAMMED THE TRANSMISSION, WHICH FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS BROUGHT BACK TO THE DEALER AND THE VALVE BODY FOR THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION FLUID WAS CHANGED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 16,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066539February 1, 2018
STRUCTURE:BODY
I HAVE A 2017 SILVERADO WITH 12,000 MILES ON IT. EAST CITY DRIVING AND HAVE HUNDREDS OF PAINT CHIPS ALL OVER THE VEHICLE. GM SAYS IT'S EXCESSIVE BUT THAT PAINT CHIPS ARE NOT COVERED U SEE WARRANTY AND IS DUE TO MY DRIVING CONDITIONS. THERE ARE OTHER WITH SAME COMPLAINT ONLINE. GM IS IGNORING THEIR PAINT ISSUE. THEY SAY EPA REGULATIONS SAY THEY CAN'T PUT ON A GOOD PAINT AND CLEAR COAT AND THIS IS HOW THEIR PAINT WILL BE FROM NOW ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065983January 31, 2018
UNKNOWN OR OTHER
TRANSMISSION PROBLEM I HAVE CHEVY SILVERADO CREW CAB 1500 LT WITH E ASSIST PACKAGE I GOT PROBLEM WITH TRANSMISSION AND ANY TIME I STOP BY TRAFFIC LIGHT ,STOP SIGN OR STOCK IN TRAFFIC MY CAR GET AUTO OFF BY COMPLETING STOP AND THEN WHEN I START DRIVING MY CAR MY TRANSMISSION IS KICKING MOST OF THE TIME AND MY FAMILY OR ANYBODY INSIDE MY CAR BY THAT TIME THEY COMPLAIN BECAUSE IT'S REALLY BAD FOR EVERYBODY NECK THAT SUDDENLY SHAKE. I JUST AFTER A MONTH TALKING TO DEALER AND CUSTOMER SERVICE I TOOK MY CAR TO DEALER TO CHECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064513January 23, 2018
STEERING
HARD STEERING WHEN GOING 25 MPH AND FASTER HAS DIGATAL ASSIST STEERING FELLS LIKE NO ASSIST AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063697January 19, 2018
EXTERIOR LIGHTING
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063841January 19, 2018
SUSPENSION, WHEELS
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056450January 10, 2018
TIRES
2017 CHEVROLET. CONSUMER WRITES IN REGARDS TO TIRES BEING WORN, ODOMETER FRAUD AND THE VEHICLE RIDING ROUGH AND MAKING NOISE WHILE DRIVING. *LD THE CONSUMER STATED THE TECHNICIANS ADVISED THAT A FLAP OF STEEL THAT WAS IMPROPERLY INSTALLED CAUSED A NOISE TO BE HEARD WHILE DRIVING. THE REAR SPRINGS WERE NOISY. THEY WERE REPAIRED UNDER WARRANTY, BUT THE FAILURE RECURRED. THE RUNNING BOARDS WERE ALSO MAKING NOISES. *JS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060922January 6, 2018
ENGINE, POWER TRAIN, WHEELS
NOTICED AFTER PURCHASE THAT THERE IS VIBRATION LIKE A BAD TIRE 35-42 MPH. VIBRATION FELT IN SEAT,CONSOLE AND STEERING WHEEL 58-65 MPH. TRANSMISSION DOWN SHIFTS HARD SOMETIMES FEELS LIKE BEING BUMPED FROM BEHIND,IT ALSO HESITATES AND JERKS AFTER LETTING OFF THE ACCELERATOR AND ACCELERATING AGAIN BETWEEN 25-45 MPH. WHEN ACCELERATING IT SURGES,JERKS AND STUMBLES. SOMETIMES WHEN ACCELERATING THE TRANSMISSION DOWNSHIFTS AND HANGS IN THAT GEAR UNTIL YOU LET OFF THE ACCELERATOR. UNDER HEAVY ACCELERATION THERE IS VIBRATION IN THE POWER TRAIN AND THE TRANSMISSION SEEM NOISY. AT 25 MPH IT SHUTTERS LIKE THE TRANSMISSION IS IN TO HIGH OF A GEAR UNDER LIGHT ACCELERATION. RETURNED TO WALDORF CHEVROLET WHERE I PURCHASED IT AND WAS TOLD THEY BALANCED 2 TIRES AND RESET THE ROAD FORCE,SCANNED TRANSMISSION NO CODES TRANSMISSION OK AFTER SHOP FOREMAN ROAD TESTED FOR 21 MILES NO OTHER REPAIRS NEEDED. PICKED IT UP DRIVING HOME NOTICED ALL THE PROBLEMS WERE STILL THERE AND AFTER INSPECTION OF MY WHEELS NOTICED THAT THE WHEELS WERE BALANCED STILL HAD THE OLD WEIGHTS STILL ON THE WHEELS WITH NEW WEIGHTS ALSO. MADE ANOTHER APPOINTMENT THIS TIME TO HAVE SHOP FOREMAN (RICK) RIDE WITH ME TO SHOW HIM WHAT IT WAS DOING WHICH WE DID AND LEFT MY TRUCK AGAIN. AFTER 8 DAYS I AM TOLD IT WAS READY I WAS TOLD THEY DID A PICO SCOPE TEST AND THE DRIVESHAFT WAS BEING REPLACED THEN ONLY TESTED IT WAS OK. CHECKED RUN OUT ON FLANGES ALL WITHIN SPECS. FOUND THE RIGHT REAR TIRE BAD. THEY PUT STEEL WHEEL FROM ANOTHER TRUCK ON AND ROAD TESTED WITH NO CHANGE. THEY DROVE ANOTHER TRUCK AND IT RIDES THE SAME. EVEN HAS THE SHUTTERS ON HARD ACCELERATION. SAID THEY CALLED GM TAC BACK AND THEY DON'T SEE A PROBLEM WITH THIS. WRITTEN DOCUMENTS BE SENT VIA MAIL. MADE ANOTHER APPOINTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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