Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11524973June 2, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER, STEERING
This is a potential problem for a serious injury to a child , stroller, pet - or damage to front of truck and vehicle in front of truck. The hood of the truck is very high. And sitting in the drivers seat you are "driving blind. " It is impossible to see an object directly in front at bumper level. The only way to judge the distance to an object, or small person, is to get out of the truck and look. I had minor damage to the front of the truck by hitting my garage. But more seriously if there were a child or stroller- you literally cannot see it. This could be easily fixed with a forward looking camera - and the truck comes with a rear one- but Chevynfirs not offer any front camera/ park assist on any of its Silverado 1500's.!The manual says park assist is an option- but Chevy currently does not offer that option. This is dangerous..
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11524944June 1, 2023
ENGINE
I was cruising down the freeway at around 60 miles an hour when the vehicle started stuttering and shaking and I could not accelerate. The truck couldn’t get out of its own way and was a danger to my family. I took the truck to the dealer where they told me I had a lifter failure. They replaced the bank of lifters on the one side of the engine where the failure occurred and sent me on the way. I’m hearing the lifters is a common issue from multiple dealers. I’m not sure I feel confident in my vehicle any longer. I would prefer the dealer or manufacture to buy it back at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524533May 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Silverado 4500HD. The contact received notification of NHTSA Campaign Number: (TBD); Manufacturer Recall Campaign Number: N222375270 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523924May 25, 2023
ENGINE
The first incident that happened to the vehicle was two weeks after the purchase the engine light came on and the pressure dropped and the truck was riding rough and driving slow on a main street 35 miles from my house. The 2nd incident had around three weeks after being in the dealership for a few days with the same code and symptoms as the first incident. The third incident happened three weeks ago while on the highway the engine light came on engine pressure dropped and it drove rough and slow during consistent traffic and I had to pull over. I contacted the dealership and made an appointment. My vehicle wasn`t driven for two days until it was taken to the dealership. The engine light has come on many times through my ownership of the vehicle. I don`t feel safe driving this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523926May 25, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The monitor has disconnected many phone calls and rejected software updates. The monitor has been reported to the dealership and has been in many times for harness replacements, harness for the door locks and the timeframe for the repairs was a couple of weeks. The monitor still disconnects calls and I must pull the car over and restart the truck the monitor stays off sometimes until the monitor wants to engage. The history of the truck with this issue has been documented with the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521658May 12, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact that the radiator needed to be replaced. The contact related the failure to Technical Service Bulletin: 22-NA-047 (Coolant Loss and/or Coolant Odor). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521043May 8, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at approximately 65 MPH, the tailgate was heard opening. No warning light was illuminated. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520611May 5, 2023
POWER TRAIN
Transmission making a whining noise and delays between shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520348May 3, 2023
ENGINE
Lifter failure at 24,500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520061May 2, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Chevrolet Silverado 4500HD. The contact received notification of Manufacturer Recall Number: N222375270 (Service Brakes, Hydraulic), NHTSA Campaign Number: (TBD) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519627April 29, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The transfer case has locked up several times causing me to wreck once. The engine misfires and does not give the MPG advertised. The life of my family has been put at risk with little to no care from the dealer after several attempts for service.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11518758April 24, 2023
POWER TRAIN, ELECTRICAL SYSTEM
2021, Chevrolet Silverado 2500 HD, Crew-Cab, 6.6L Gas Engine. At @ 25k miles, the "Service 4WD" light came on dash. It later started a grinding noise/sound within the front axle transfer case. Was told they had a problem with moisture intrusion into the transfer case and it would cause corrosion to sensor. Truck was taken to dealership and in shop for @ 1 week or so. After repair was completed, less than 3k miles later, it happened again. Same problem ("Service 4WD"), same noises, same diagnoses. Truck was taken back to the dealership. This time, repairs were more extensive and the wiring harness was replaced. I was traveling with work yesterday (34,458 miles on truck now) and the "Service 4WD" light came on again. I've contacted the dealership to schedule a time at the end of week or early Saturday to take the truck back again. While reviewing other complaints, I noticed a similar problem where the customer indicated the "Service Tow System" light was coming on. It too was allegedly caused from moisture intrusion. I'm currently over 3 hours from home through the end of the week. I'm hoping the truck will make it home without creating a catastrophe on the Interstate between here and there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518227April 21, 2023
ENGINE
While driving at approximately 60 Miles per hour, two engine valve lifters on Cylinder 8 suddenly failed reducing the speed of the vehicle suddenly and stalling the vehicle out on a freeway. This mileage of this vehicle at failure was 16,996 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517900April 19, 2023
WHEELS
There is a current recall on this type of vehicle because the spare tire is not the correct size for the vehicle. This is recall #N212346510. Unfortunately, my specific vehicle is not included in that recall for some unknown reason. I experienced a flat tire, road service came and replaced with the spare which is too small for the vehicle, and I was only able to travel to a tire dealership in order to have the original tire repaired and placed back on the vehicle. I still have the wrong size spare even though there is an open recall for this problem. The dealership will not replace the spare without manufacturer recall one my specific vehicle VIN and/or direction to complete the exchange from the manufacturer. Evidently, only a certain percentage of the effected vehicles were recalled. That hardly seems safe. This problem can lead to issues with the brake system if a car uses the wrong size spare. How do I get my specific vehicle added to this recall in order to have the needed service? Please advise. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516736April 12, 2023
STRUCTURE:BODY
The tailgate electronic release will randomly open allowing the tailgate to open while driving or parked. This causes your secured load in the bed of truck to now become unsecured. This also forces the driver to make an emergency stop to secure the tailgate. The switch can release the tailgate multiple times causing the operator to spend an excessive amount of time getting the tailgate closed and secured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516127April 8, 2023
ENGINE
The transition shifting make some sounds and feels ansafety wile you drive all dealerships say is normal Blacksburg va and salem Va said is normal I call GENERAL MOTORS THEY SAID IF THE DEALERSHIP SAYS NO IS NOTHING WE CAN DO NOW I HAVE A 45 K DEBT ON A TRUCK THAT NO WORKS RIGHT FEELS ANSAFETY TO DRIVE AND NO BODY CAN HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515371April 4, 2023
SEAT BELTS
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while her son was sitting in the driver’s side rear passenger seat, the seat belt fractured. The contact stated that she then sat her son in the middle rear passenger’s side seat and the failure reoccurred. The vehicle was taken to a local dealer, where it was diagnosed that the driver’s rear and middle rear passenger seat belts and seat belt buckles needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 20V811000 (Seat Belts). The manufacturer was made aware of the failure. The approximate failure mileage 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515203April 3, 2023
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the vehicle started to stall and jerk. The check engine warning light illuminated, followed by the vehicle losing motive power and stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer and the engine wiring harness chafing were zip tied, but the failure reoccurred. The vehicle was taken to the dealer and the connector to the ECM was replaced but the failure reoccurred again. The vehicle was not diagnosed. The manufacturer was contact, but no assistance was provided. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515215April 3, 2023
ENGINE, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Cel flashing , traction control warning, stabilitrac warning, engine running rough, acceleration increased over normal driving. Happened multi times. After multiple restarts the cel light is on solid. Truck towed to dealer today. Have not heard back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512890March 20, 2023
SERVICE BRAKES
Loud growling. Breaks safety concern due to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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